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STOP 221 Error


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#1 skhill62

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Posted 23 February 2014 - 09:41 AM

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/476847/help-bsod-stop-c0000221-bad-image-checksum/ - Hamluis.

 

Good Day-

 

I have an older XP machine, that although it is gray in the beard, I don't want to lose.

Recently, when a PDF file stopped working, and I hard to do a hard reboot, it never came back.

The error along with the blue screen of death is in the subject line.

I do have files/folders on the machine that I'd prefer not to lose, but I backed up a few months ago, so if I lose, and keep the machine that would be option 2.

I am not a computer wiz, but am willing to experiment.

I do not have the XP disc, nor did I back up when I initially purchased the device.

 

What is the approach without the disc?  Does it make sense to try and find another one to reload the software?
Thanks all! 


Edited by hamluis, 23 February 2014 - 12:45 PM.


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#2 petewills

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Posted 23 February 2014 - 11:56 AM

You should really have started your own topic, nevertheless, can you boot into safe mode and pick a suitable restore point. You should be able to access your current data by using a Linux disk, as mentioned at the beginning of this topic.

Edited by petewills , 23 February 2014 - 11:56 AM.


#3 skhill62

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Posted 23 February 2014 - 01:19 PM

Thank you for creating a new topic, I appreciate it. 

i do have an option of rebooting in Safe Mode.  But I'm not sure if I get the option to pick a restore point.

When should I see that?
 



#4 petewills

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Posted 24 February 2014 - 09:24 AM

Tap the F8 key on reboot, select Safe Mode from the menu
 
You should get a message 'running in diagnostic mode, click 'Yes' to continue or 'No' to use System Restore'
 
Click 'No', wait a few seconds and you get the Welcome to System Restore screen.
 
Otherwise, if you choose 'Yes', you can access system restore in many ways, here's just one:
 
Start/All Programs/Accessories/SystemTools/System Restore


#5 skhill62

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Posted 24 February 2014 - 07:12 PM

Hmmm  Ran F8, and Safe Mode, but then did not get a message ,'runing in diagnostic mode.

looks like it tried to do something but then c0000221 Bad Image



#6 skhill62

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Posted 24 February 2014 - 07:14 PM

The page I got to has

Safe Mode

SM with Networking

SM with Command Prompt

 

Enable Boot Logging

Enable VGA Mode

Last known good config

Director services restore mode

Debugging Mode

Disable Automatic restart

 

Start Windows Normally

Reboot

Return to OS Choices. 



#7 skhill62

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Posted 25 February 2014 - 05:50 AM

any suggestions?  Thanks, 



#8 davidson_36

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Posted 25 February 2014 - 10:51 AM

Try to make a bootable flash disk with Windows XP on it.



#9 petewills

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Posted 25 February 2014 - 10:53 AM

You got to the page of menu options, then selected safe mode, then got  "c0000221 Bad Image"  ?
 
It MAY be a corrupted atl.dll file, in c:\windows\system32
 
As you have no disk, nor can you run the system file checker, which would replace a damaged file, you can just copy the one in the c:\windows\system32\dllcache folder, or in your c:\ServicePackFiles\i386 folder (if you have that folder).
 
However, as you can't get into Windows at all, suggest you boot up with a Live Linux disk and copy the file that way.
(There are numerous linux distros, my own preference is Linux Mint. You may even like the OS and decide to install it!)
 
I believe that borrowing a friend's XP disk, provided it matches your system and you have your own licence key, may be an option, however I have no experience of this situation, others may be prepared to comment or disagree).


#10 skhill62

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Posted 25 February 2014 - 05:20 PM

Ok, thank you.

Yes, you read that correctly, i get the c0000etc...

I will google the Linux Mint and see what I can come up with. 

I appreciate it. 



#11 skhill62

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Posted 26 February 2014 - 09:07 PM

Could it be bad cmos battery on this 10 year old machine?
Considering replacing that. 



#12 petewills

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Posted 27 February 2014 - 12:02 PM

The battery on my desktop computer, (now 10½ years old), lasted 9½ years.
It would be great if the solution were that simple, sometimes it is.
Can you get into the Setup, to check the date and time is correct?
If you can enter Setup, you could also try loading the defaults and then reboot.


#13 skhill62

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Posted 04 March 2014 - 04:43 AM

Good day. Apparently not that simple.
Replaced battery but still get
Stop: c0000221 bad image checksum
The image ole32.dll is possibly corrupt. The header checksum does not match the computed checksum.

I do not have an xp disc.
Any suggestions? Thanks in advance,

#14 petewills

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Posted 04 March 2014 - 09:05 AM

The absence of an XP disk is a nuisance.
You can boot up with a Linux disk and replace the particular file from the Windows\system32\dllcache.
You might find that on a reboot, you would get a different error, calling for further replacements.
 
If system restore was turned on, before you had the problem, there is the possibility of doing an OFFLINE system restore, by booting up using the Linux disk and replacing 5 files in the Windows\system32\config folder.
(I have done this in the past successfully, following BC Advisor, AustrAlien's guide).
--------------------
 
Googling the problem indicates that it may also be a memory problem;
burn the memtest86+ ISO, to a CD/DVD, boot from it and run the tests on your RAM.
 

Edited by petewills , 04 March 2014 - 09:09 AM.


#15 Anshad Edavana

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Posted 04 March 2014 - 09:13 AM

Hi

 

The very first thing i would recommend is to run CHKDSK on the C partition before doing any other steps. You can create Recovery Console CD to do that. Please read the below guide to create the CD.

 

http://artellos.com/arcdc-page

 

Boot from the CD and run "CHKDSK" by following instructions from http://forums.whatthetech.com/index.php?showtopic=95574






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