So the built in webcam on my ASUS U31SD laptop (Windows 7 64bit) has not been working for a while. It does not show up in the device manager, and in programs that give me a list of available webcams (like Skype) I only see "ASUS Virtual Camera" and not the actual camera. (In Skype, if you go into video settings, it just shows a black rectangle with the loading symbol in the middle).
In addition, my laptop constantly has a message popping up saying "USB Device Not Recognized", which I believe could be related.
I visited the ASUS website, and searched for drivers for my laptop model. The only driver related to the webcam was "ASUS Virtual Camera Utility" which I installed, but that did not fix the issue. I also updated the bios, and checked it there to see if there was any options disabling the camera, but there was not.
I've had this laptop for about two and a half years now, and in the first few years I never actually tried to use the camera. It was only a few months ago I tried for the first time and had this issue.
Any help would be much appreciated