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#1 Kenshinoro

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Posted 22 February 2014 - 08:29 PM

I saved everything I got from the dump in the notepad. I've tried googling and seen that a lot of people have the same problem but it could be a lot of different things, please help.

 

Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 0x00000014
Parameter 2       : 0x00000002
Parameter 3       : 0x00000000
Parameter 4       : 0x8bcd2bf2
Caused By Driver  : NETIO.SYS
Caused By Address : NETIO.SYS+6bf2
File Description  : Network I/O Subsystem
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+415cb
Stack Address 1   : NETIO.SYS+6bf2
Stack Address 2   : tcpip.sys+3faea
Stack Address 3   : tcpip.sys+8e652

Attached Files


Edited by Kenshinoro, 22 February 2014 - 08:35 PM.


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#2 Kenshinoro

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Posted 22 February 2014 - 08:33 PM

I've tried uninstalling my network driver and reinstalling but dont know what else to do



#3 hamluis

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Posted 23 February 2014 - 10:19 AM

What AV and firewall apps are you using?

 

From what I see, one or the other may be the actual problem.

 

Louis



#4 Kenshinoro

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Posted 25 February 2014 - 03:01 AM

I just have malwarebytes and YAC, it came with a download I think



#5 hamluis

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Posted 25 February 2014 - 01:30 PM

Malwarebytes is not an AV...and YAC seems to be a dubious choice, IMO.

 

For more regarding YAC, see http://www.bleepingcomputer.com/forums/t/520199/what-is-the-application-yet-another-cleaner/ .

 

Your system would probably run better without it...and there are plenty of free, reliable, bona fide antivirus programs available.

 

Louis



#6 Kenshinoro

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Posted 26 February 2014 - 02:41 AM

what antivirus programs would you recommend? and could YAC be causing the crashes?



#7 hamluis

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Posted 26 February 2014 - 11:24 AM

YAC could definitely be responsible for your system problems.

 

Microsoft support policy for the use of registry cleaning utilities - http://support.microsoft.com/kb/2563254

 

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

 

Registry Cleaner FAQ, PC Support - http://pcsupport.about.com/od/registry-cleaner/a/registry-cleaner-faq.htm

 

 

As or AV program...I like Avira Free but Microsoft Security Essentials and Avast are two others that I have confidence in.  We have a forum that can probably better give you an answer to questions like that, see AV/AM Software Forum .

 

Louis






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