Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Device Driver BSOD?


  • Please log in to reply
46 replies to this topic

#1 Rizlaman10

Rizlaman10

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:07:53 PM

Posted 22 February 2014 - 07:25 PM

Hi ,I keep receiving an BSOD which contains some code 0x000000 (different every time) and a message about the device driver being stuck in an infinite loop.This happens every time I attempt to watch a Youtube video,open a DVD or vid with Windows media player,but doesn't happen when using VLC.
 
My video card driver is up to date.
 
Windows 7 x64
Acer Aspire
 
Below are logs for Minitoolbox & Speccy
 
 

Any help to resolve this issue would be most appreciated,Thanks

Attached Files


Edited by Rizlaman10, 22 February 2014 - 07:58 PM.


BC AdBot (Login to Remove)

 


#2 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:07:53 PM

Posted 22 February 2014 - 07:40 PM

Is this a lap top or a desktop?

#3 Rizlaman10

Rizlaman10
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:07:53 PM

Posted 22 February 2014 - 07:45 PM

Acer Aspire Laptop


Edited by Rizlaman10, 22 February 2014 - 07:45 PM.


#4 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:07:53 PM

Posted 22 February 2014 - 07:48 PM

Have you tried dusting it out with a can of air?

#5 Rizlaman10

Rizlaman10
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:07:53 PM

Posted 22 February 2014 - 07:52 PM

Yes and I am also using a fan cooling mat but it isn't making any difference.

 

This has been happening every now and again for some time when my PC has been in heavy use but the last couple of days it won't allow me to watch any vids.



#6 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:07:53 PM

Posted 22 February 2014 - 07:56 PM

I would remove Driver Booster from your system.

#7 Rizlaman10

Rizlaman10
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:07:53 PM

Posted 22 February 2014 - 07:57 PM

I'll do that.I never used it anyway.



#8 Rizlaman10

Rizlaman10
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:07:53 PM

Posted 27 February 2014 - 05:08 PM

Here is a latest error code I got with a BSOD after attempting to watch a Youtube vid (note this doesn't happen with any other video or music streaming sites)

 

****STOP

0x000000EA (0xFFFFFA8003B0D50,
0x0000000000000000,0x0000000000000000,0x0000000000000000)

 

I also ran Windows driver verifier but after it restarted my PC I got another BSOD saying something along the lines of :

 

"A device driver attempting to corrupt the system has been caught. The faulty driver currently on the kernel stack must be replaced"

 

This BSOD & message kept appearing every time it tried to restart,so in the end I managed to start in safe mode and used system restore.  

 

 

Anyone?



#9 hamluis

hamluis

    Moderator


  • Moderator
  • 55,738 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:53 PM

Posted 27 February 2014 - 06:27 PM

You are supposed to get an error when using Driver Verifier...that's how you pinpoint the troublesome driver.

 

Using Driver Verfier

 

Louis



#10 jcgriff2

jcgriff2

  • BSOD Kernel Dump Expert
  • 1,086 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey Shore
  • Local time:03:53 PM

Posted 28 February 2014 - 01:03 PM

Here is a latest error code I got with a BSOD after attempting to watch a Youtube vid (note this doesn't happen with any other video or music streaming sites)

****STOP

0x000000EA (0xFFFFFA8003B0D50,
0x0000000000000000,0x0000000000000000,0x0000000000000000)

I also ran Windows driver verifier but after it restarted my PC I got another BSOD saying something along the lines of :

"A device driver [/size]attempting to corrupt the system has been caught. The faulty driver currently on the kernel stack must be replaced"[/size]

This BSOD & message kept appearing every time it tried to restart,so in the end I managed to start in safe mode and used system restore. [/size]

Anyone?[/size]

Driver Verifier flagged a driver.

Go to \windows\minidump & copy the latest dump to Documents (or other), zip it up & attach to next post.

Hopefully, it will contain the name of the offending driver.

Regards. . .

jcgriff2
Microsoft MVP 2009-2015
Microsoft Windows Insider MVP 2018 - Present

#11 Rizlaman10

Rizlaman10
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:07:53 PM

Posted 28 February 2014 - 06:17 PM

Thanks for the helpful replies.

 

I've tried to zip the Minidump file but it won't let me,it keeps coming up 'access denied' it is a .dmp file.

 

Is there another way I can post it or will I have to change the file format or something?



#12 Rizlaman10

Rizlaman10
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:07:53 PM

Posted 01 March 2014 - 04:37 PM

Since my last post another more serious problem has arisen.

 

I turned off my computer last night after running the Windows verifier and using system restore.When I turned it back on this morning all I got was a black screen,no cursor,no beeps,just a dead screen.It sounded like it had booted up as usual and assuming the boot menu was up (I couldn't see) I pressed return and Windows fired up.I tried booting several times but nothing changed,still a black screen.

 

btw I had backed up the Minidump file on a USB if it is still needed,

 

Thanks



#13 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:07:53 PM

Posted 01 March 2014 - 09:16 PM

So when you hit enter you got into Windows?

#14 Rizlaman10

Rizlaman10
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:07:53 PM

Posted 02 March 2014 - 06:38 AM

So when you hit enter you got into Windows?

 

Yes,judging by the start up sounds and Windows jingle.Still a black screen though.



#15 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:07:53 PM

Posted 02 March 2014 - 12:46 PM

Can you hook up an external monitor to it?




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users