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Screen Issue - Red Lines instead of Black color


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10 replies to this topic

#1 chrisupi007

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Posted 22 February 2014 - 05:22 PM

Hi,

 

I have a problem with my laptop and was looking to solve it with help, share pictures and troubleshoot. My laptop screen shows red lines where the black should be. It happens when cold-starting the laptop, waking from sleep mode, or playing a game for a while. The problem is random, comes and goes suddenly. Any help appreciated. TY!

 

Here is my computer info. and screenshot attached:

 
  • Operating System
    Dual-Boot: Windows Vista 64bit / Ubuntu 12.04 LTS 64bit
  • Computer
    HP Pavilion dv7-1025nr
  • CPU
    Intel Mobile Core 2 Duo P8400 @ 2.26GHz
  • Motherboard
    Compal 30F4
  • Ram
    DDR2 4GB
  • Storage
    WDC WD5000BPVT / Hitachi HT S543216L9A300
  • Video Card
    NVIDIA GeForce 9600M GT 512MB
  • Soundcard
    IDT High Definition Audio CODEC

Attached Files


Edited by hamluis, 22 February 2014 - 06:33 PM.
Moved from Vista to Internal Hardware - Hamluis.


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#2 dc3

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Posted 24 February 2014 - 10:49 AM

The first thing to do would be to determine if the problem is with the laptop's display.  To determine this try using an external monitor to see if the problem is repeated on the monitor.

 

If the problem persists with the external monitor try uninstalling the graphics drivers and install new ones.

 

You can find your Nvidia graphic drivers at HP Support.

 

You will want to download the new drivers first.

 

After you have downloaded the new drivers uninstall the old drivers.  Important:  You will want to uninstall the graphic driver last.

 

After you uninstall the old drivers install the new drivers.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 chrisupi007

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Posted 26 February 2014 - 04:51 PM

The external monitor works fine. Graphic drivers updated now. I'll wait and see if problem persists, trying games and videos.

#4 dc3

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Posted 27 February 2014 - 11:30 AM

Let us know how it goes.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 chrisupi007

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Posted 06 March 2014 - 04:54 PM

Ok the problem came back and I managed to take a photo (attached).
 
This time the computer was idle with a game running in background and the screen problem showed up from nowhere.
 
I stopped the game and later started watching a YouTube movie in full screen with the problem.
 
Suddenly the problem stopped, then came back on its own, and I wrote this post immidietly.
 
I could not replicate the problem, it was again random.
 
Any info and help I appreciate.
 
Thank you!
 
 
PROBLEM:
12977432584_cd8553e8ff_b.jpg
 
 
ORIGINAL:
12977333485_3a3110943f_b.jpg


Edited by chrisupi007, 06 March 2014 - 04:55 PM.


#6 bludshot

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Posted 07 March 2014 - 01:04 AM

If you wiggle the monitor lid up and down can you make the problem go on and off? Maybe the ribbon cable to the monitor is loose inside the laptop. Probably it's just a bad monitor that needs to be replaced though.



#7 zingo156

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Posted 07 March 2014 - 10:24 AM

As bludshot mentioned, try manipulating the screen, move it around, open close and see if anything changes. I will say the HP DV series were plagued with video problems related to the video chipset.

 

Your issue currently seems more likely a lcd ribbon cable, or possible lcd problem.


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#8 chrisupi007

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Posted 08 April 2014 - 07:26 PM

UPDATE: It happened several times and It's now confirmed, that when I push my Laptop screen all the way to the back, the colors returns immediately to normal! For now my fix is to adjust my laptop table to about 30 degrees angle and push my screen all the way back. I will open it later and look for loose ribbon cables and reinforce them.

 

Thanx for all your help!



#9 zingo156

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Posted 09 April 2014 - 10:57 AM

It could be either the lcd itself or the ribbon cable, it does seem more likely to be the ribbon cable.


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#10 chrisupi007

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Posted 09 April 2014 - 07:32 PM

SOLVED: I opened the LCD everything looked great, then I opened the cover panel (where quick launch buttons are) and the ribbon cable of the LCD (wich connects to base) was loose so i pressed it and put electric tape to prevent from happening again.
 
Video checking cable:

https://www.youtube.com/embed/0RkfqcA-Jk8



#11 zingo156

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Posted 10 April 2014 - 07:12 AM

Glad to hear you found the solution, happy computing. :)


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