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internet connetion slow to start


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8 replies to this topic

#1 Malcolm Rowland

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Posted 22 February 2014 - 12:06 PM

Hi I am useing win 7 64 bit. My problem is with slow internet connection not slow once it is up and running but slow to start (ie) win is up and running but I still have to wait 60/80 sec befor it will connect. I have run a spyware and virus scan that have shown nothing, any advice would be wellcome



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#2 Broni

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Posted 22 February 2014 - 05:43 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets. Do NOT use spoilers.


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#3 Malcolm Rowland

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Posted 23 February 2014 - 08:15 AM

MiniToolBox by Farbar  Version: 23-01-2014
Ran by mal_row (administrator) on 23-02-2014 at 11:44:35
Running from "C:\Users\mal_row\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================


127.0.0.1    www.007guard.com
127.0.0.1    007guard.com
127.0.0.1    008i.com
127.0.0.1    www.008k.com
127.0.0.1    008k.com
127.0.0.1    www.00hq.com
127.0.0.1    00hq.com
127.0.0.1    010402.com
127.0.0.1    www.032439.com
127.0.0.1    032439.com
127.0.0.1    www.0scan.com
127.0.0.1    0scan.com
127.0.0.1    1000gratisproben.com
127.0.0.1    www.1000gratisproben.com
127.0.0.1    1001namen.com
127.0.0.1    www.1001namen.com
127.0.0.1    100888290cs.com
127.0.0.1    www.100888290cs.com
127.0.0.1    www.100sexlinks.com

There are 15472 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

NVIDIA nForce Networking Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : mal_row-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet
   Physical Address. . . . . . . . . : 00-26-2D-13-BE-15
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : fdee:248e:8ea3:0:d1a4:f772:d704:5d3(Preferred)
   Temporary IPv6 Address. . . . . . : fdee:248e:8ea3:0:450:61a7:de45:8fa8(Preferred)
   Link-local IPv6 Address . . . . . : fe80::d1a4:f772:d704:5d3%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 23 February 2014 11:27:14 AM
   Lease Expires . . . . . . . . . . : 24 February 2014 11:27:14 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 234888562
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-3A-5E-CF-00-26-2D-13-BE-15
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.Home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:1c52:2462:4f07:372(Preferred)
   Link-local IPv6 Address . . . . . : fe80::1c52:2462:4f07:372%12(Preferred)
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  SkyRouter.Home
Address:  192.168.0.1

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
Name:    google.com
Addresses:  2a00:1450:4009:809::100e
      173.194.41.162
      173.194.41.174
      173.194.41.165
      173.194.41.167
      173.194.41.168
      173.194.41.164
      173.194.41.163
      173.194.41.169
      173.194.41.160
      173.194.41.161
      173.194.41.166


Pinging google.com [173.194.41.162] with 32 bytes of data:
Reply from 173.194.41.162: bytes=32 time=26ms TTL=58
Reply from 173.194.41.162: bytes=32 time=26ms TTL=58

Ping statistics for 173.194.41.162:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 26ms, Maximum = 26ms, Average = 26ms
Server:  SkyRouter.Home
Address:  192.168.0.1

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
Name:    yahoo.com
Addresses:  98.138.253.109
      98.139.183.24
      206.190.36.45


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=143ms TTL=51
Reply from 98.138.253.109: bytes=32 time=171ms TTL=51

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 143ms, Maximum = 171ms, Average = 157ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...00 26 2d 13 be 15 ......NVIDIA nForce 10/100/1000 Mbps Ethernet
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.2     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.2    276
      192.168.0.2  255.255.255.255         On-link       192.168.0.2    276
    192.168.0.255  255.255.255.255         On-link       192.168.0.2    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.2    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.2    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 12     58 2001::/32                On-link
 12    306 2001:0:9d38:90d7:1c52:2462:4f07:372/128
                                    On-link
 10     28 fdee:248e:8ea3::/64      On-link
 10    276 fdee:248e:8ea3:0:450:61a7:de45:8fa8/128
                                    On-link
 10    276 fdee:248e:8ea3:0:d1a4:f772:d704:5d3/128
                                    On-link
 10    276 fe80::/64                On-link
 12    306 fe80::/64                On-link
 12    306 fe80::1c52:2462:4f07:372/128
                                    On-link
 10    276 fe80::d1a4:f772:d704:5d3/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\nvLsp.dll [268832] (NVIDIA)
Catalog9 02 C:\Windows\SysWOW64\nvLsp.dll [268832] (NVIDIA)
Catalog9 03 C:\Windows\SysWOW64\nvLsp.dll [268832] (NVIDIA)
Catalog9 04 C:\Windows\SysWOW64\nvLsp.dll [268832] (NVIDIA)
Catalog9 05 C:\Windows\SysWOW64\nvLsp.dll [268832] (NVIDIA)
Catalog9 06 C:\Windows\SysWOW64\nvLsp.dll [268832] (NVIDIA)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\SysWOW64\nvLsp.dll [268832] (NVIDIA)
Catalog9 18 C:\Windows\SysWOW64\nvLsp.dll [268832] (NVIDIA)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\nvLsp64.dll [434208] (NVIDIA)
x64-Catalog9 02 C:\Windows\System32\nvLsp64.dll [434208] (NVIDIA)
x64-Catalog9 03 C:\Windows\System32\nvLsp64.dll [434208] (NVIDIA)
x64-Catalog9 04 C:\Windows\System32\nvLsp64.dll [434208] (NVIDIA)
x64-Catalog9 05 C:\Windows\System32\nvLsp64.dll [434208] (NVIDIA)
x64-Catalog9 06 C:\Windows\System32\nvLsp64.dll [434208] (NVIDIA)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 15 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 16 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 17 C:\Windows\System32\nvLsp64.dll [434208] (NVIDIA)
x64-Catalog9 18 C:\Windows\System32\nvLsp64.dll [434208] (NVIDIA)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/22/2014 00:15:20 PM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.9015, time stamp: 0x5277789f
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x000332b0
Faulting process id: 0x12e4
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3

Error: (02/21/2014 03:08:23 PM) (Source: RasClient) (User: )
Description: CoId={0F9942CC-25EE-4B39-B156-6FD2E49DA6B4}: The user mal_row-PC\mal_row dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (02/20/2014 05:27:44 PM) (Source: RasClient) (User: )
Description: CoId={A2911BE9-2668-4FDB-89BF-9BE359B427A3}: The user mal_row-PC\mal_row dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (02/20/2014 00:40:34 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (02/14/2014 03:06:22 PM) (Source: MSMQ) (User: )
Description: Message Queuing failed to bind to port 1801. The port may already be bound to another process. Make sure that the port is free and try to start Message Queuing again. If this problem arises during setup, you must free the port and run setup again.

Error: (02/12/2014 07:01:24 PM) (Source: MSMQ) (User: )
Description: Message Queuing failed to bind to port 1801. The port may already be bound to another process. Make sure that the port is free and try to start Message Queuing again. If this problem arises during setup, you must free the port and run setup again.

Error: (02/09/2014 06:43:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.9015, time stamp: 0x5277789f
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x000332b0
Faulting process id: 0x450
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3

Error: (02/09/2014 00:50:28 PM) (Source: ESENT) (User: )
Description: wlcomm (5876) C:\Users\mal_row\AppData\Local\Microsoft\Windows Live\Contacts\mal1row@hotmail.co.uk\15.5\: The backup has been stopped because it was halted by the client or the connection with the client failed.

Error: (02/08/2014 05:59:05 PM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_12_0_0_44.exe, version: 12.0.0.44, time stamp: 0x52e70cce
Faulting module name: FlashPlayerPlugin_12_0_0_44.exe, version: 12.0.0.44, time stamp: 0x52e70cce
Exception code: 0x40000015
Fault offset: 0x00017b60
Faulting process id: 0x1594
Faulting application start time: 0xFlashPlayerPlugin_12_0_0_44.exe0
Faulting application path: FlashPlayerPlugin_12_0_0_44.exe1
Faulting module path: FlashPlayerPlugin_12_0_0_44.exe2
Report Id: FlashPlayerPlugin_12_0_0_44.exe3

Error: (02/07/2014 03:25:28 PM) (Source: Application Error) (User: )
Description: Faulting application name: skydrivesetup.exe, version: 16.4.6013.910, time stamp: 0x504eda63
Faulting module name: skydrivesetup.exe, version: 16.4.6013.910, time stamp: 0x504eda63
Exception code: 0xc0000005
Fault offset: 0x00033dff
Faulting process id: 0xa4
Faulting application start time: 0xskydrivesetup.exe0
Faulting application path: skydrivesetup.exe1
Faulting module path: skydrivesetup.exe2
Report Id: skydrivesetup.exe3


System errors:
=============
Error: (02/23/2014 11:46:39 AM) (Source: DCOM) (User: mal_row-PC)
Description: machine-defaultLocalActivation{BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}{066FCC09-2096-4EEF-AA2F-353DB80F1BF8}mal_row-PCUpdatusUserS-1-5-21-1515381330-795046717-1775362782-1003LocalHost (Using LRPC)

Error: (02/23/2014 11:46:39 AM) (Source: DCOM) (User: mal_row-PC)
Description: machine-defaultLocalActivation{BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}{066FCC09-2096-4EEF-AA2F-353DB80F1BF8}mal_row-PCUpdatusUserS-1-5-21-1515381330-795046717-1775362782-1003LocalHost (Using LRPC)

Error: (02/23/2014 11:46:39 AM) (Source: DCOM) (User: mal_row-PC)
Description: machine-defaultLocalActivation{BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}{066FCC09-2096-4EEF-AA2F-353DB80F1BF8}mal_row-PCUpdatusUserS-1-5-21-1515381330-795046717-1775362782-1003LocalHost (Using LRPC)

Error: (02/23/2014 11:46:39 AM) (Source: DCOM) (User: mal_row-PC)
Description: machine-defaultLocalActivation{BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}{066FCC09-2096-4EEF-AA2F-353DB80F1BF8}mal_row-PCUpdatusUserS-1-5-21-1515381330-795046717-1775362782-1003LocalHost (Using LRPC)

Error: (02/23/2014 11:46:39 AM) (Source: DCOM) (User: mal_row-PC)
Description: machine-defaultLocalActivation{BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}{066FCC09-2096-4EEF-AA2F-353DB80F1BF8}mal_row-PCUpdatusUserS-1-5-21-1515381330-795046717-1775362782-1003LocalHost (Using LRPC)

Error: (02/23/2014 11:46:39 AM) (Source: DCOM) (User: mal_row-PC)
Description: machine-defaultLocalActivation{BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}{066FCC09-2096-4EEF-AA2F-353DB80F1BF8}mal_row-PCUpdatusUserS-1-5-21-1515381330-795046717-1775362782-1003LocalHost (Using LRPC)

Error: (02/23/2014 11:46:39 AM) (Source: DCOM) (User: mal_row-PC)
Description: machine-defaultLocalActivation{BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}{066FCC09-2096-4EEF-AA2F-353DB80F1BF8}mal_row-PCUpdatusUserS-1-5-21-1515381330-795046717-1775362782-1003LocalHost (Using LRPC)

Error: (02/23/2014 11:46:39 AM) (Source: DCOM) (User: mal_row-PC)
Description: machine-defaultLocalActivation{BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}{066FCC09-2096-4EEF-AA2F-353DB80F1BF8}mal_row-PCUpdatusUserS-1-5-21-1515381330-795046717-1775362782-1003LocalHost (Using LRPC)

Error: (02/23/2014 11:46:39 AM) (Source: DCOM) (User: mal_row-PC)
Description: machine-defaultLocalActivation{BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}{066FCC09-2096-4EEF-AA2F-353DB80F1BF8}mal_row-PCUpdatusUserS-1-5-21-1515381330-795046717-1775362782-1003LocalHost (Using LRPC)

Error: (02/23/2014 11:46:39 AM) (Source: DCOM) (User: mal_row-PC)
Description: machine-defaultLocalActivation{BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}{066FCC09-2096-4EEF-AA2F-353DB80F1BF8}mal_row-PCUpdatusUserS-1-5-21-1515381330-795046717-1775362782-1003LocalHost (Using LRPC)


Microsoft Office Sessions:
=========================
Error: (02/22/2014 00:15:20 PM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.90155277789fntdll.dll6.1.7601.18247521ea8e7c0000005000332b012e401cf2fc65c670840C:\Program Files (x86)\Secunia\PSI\PSIA.exeC:\Windows\SysWOW64\ntdll.dllfeb015f0-9bba-11e3-863b-00262d13be15

Error: (02/21/2014 03:08:23 PM) (Source: RasClient)(User: )
Description: {0F9942CC-25EE-4B39-B156-6FD2E49DA6B4}mal_row-PC\mal_rowBroadband Connection651

Error: (02/20/2014 05:27:44 PM) (Source: RasClient)(User: )
Description: {A2911BE9-2668-4FDB-89BF-9BE359B427A3}mal_row-PC\mal_rowBroadband Connection651

Error: (02/20/2014 00:40:34 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestJ:\SoftonicDownloader_for_glary-utilities-portable.exe

Error: (02/14/2014 03:06:22 PM) (Source: MSMQ)(User: )
Description:

Error: (02/12/2014 07:01:24 PM) (Source: MSMQ)(User: )
Description:

Error: (02/09/2014 06:43:18 PM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.90155277789fntdll.dll6.1.7601.18247521ea8e7c0000005000332b045001cf25c6306cf100C:\Program Files (x86)\Secunia\PSI\PSIA.exeC:\Windows\SysWOW64\ntdll.dll0a8c5380-91ba-11e3-b27f-00262d13be15

Error: (02/09/2014 00:50:28 PM) (Source: ESENT)(User: )
Description: wlcomm5876C:\Users\mal_row\AppData\Local\Microsoft\Windows Live\Contacts\mal1row@hotmail.co.uk\15.5\:

Error: (02/08/2014 05:59:05 PM) (Source: Application Error)(User: )
Description: FlashPlayerPlugin_12_0_0_44.exe12.0.0.4452e70cceFlashPlayerPlugin_12_0_0_44.exe12.0.0.4452e70cce4000001500017b60159401cf24f740ebffa0C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_44.exeC:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_44.exeb29ca460-90ea-11e3-91a3-00262d13be15

Error: (02/07/2014 03:25:28 PM) (Source: Application Error)(User: )
Description: skydrivesetup.exe16.4.6013.910504eda63skydrivesetup.exe16.4.6013.910504eda63c000000500033dffa401cf2418c8dfd100C:\Program Files (x86)\Common Files\Windows Live\.cache\bb27da801cf241805\skydrivesetup.exeC:\Program Files (x86)\Common Files\Windows Live\.cache\bb27da801cf241805\skydrivesetup.exe1250cf60-900c-11e3-a3f8-00262d13be15


=========================== Installed Programs ============================

AbiWord 2.9.4 (Version: 2.9.4)
Adobe AIR (Version: 4.0.0.1390)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.70)
Adobe Flash Player 12 Plugin (Version: 12.0.0.70)
CCleaner (Version: 4.10)
D3DX10 (Version: 15.4.2368.0902)
Eusing Free Registry Cleaner
Glary Utilities 4.6 (Version: 4.6.0.90)
Identity Card (Version: 1.00.3002)
ImagXpress (Version: 7.0.74.0)
Junk Mail filter update (Version: 16.4.3508.0205)
Kingsoft Antivirus 2012 (Version: 2012.5.7)
LastPass (uninstall only)
Maxthon Cloud Browser (Version: 4.2.1.1000)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft OneDrive (Version: 17.0.4029.0217)
Microsoft PowerPoint Viewer (Version: 14.0.7015.1000)
Microsoft Security Client (Version: 4.4.0304.0)
Microsoft Security Essentials (Version: 4.4.304.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Movie Maker (Version: 16.4.3508.0205)
Mozilla Firefox 27.0.1 (x86 en-US) (Version: 27.0.1)
Mozilla Maintenance Service (Version: 27.0.1)
Mozilla Thunderbird 24.3.0 (x86 en-US) (Version: 24.3.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
neroxml (Version: 1.0.0)
NVIDIA 3D Vision Driver 331.65 (Version: 331.65)
NVIDIA Control Panel 331.65 (Version: 331.65)
NVIDIA Drivers (Version: 1.3)
NVIDIA ForceWare Network Access Manager (Version: 1.00.7305)
NVIDIA Graphics Driver 331.65 (Version: 331.65)
NVIDIA HD Audio Driver 1.3.26.4 (Version: 1.3.26.4)
NVIDIA Install Application (Version: 2.1002.141.953)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.3165)
NVIDIA Update 1.15.2 (Version: 1.15.2)
NVIDIA Update Components (Version: 1.15.2)
Packard Bell Recovery Management (Version: 4.05.3005)
Packard Bell Registration (Version: 1.02.3006)
Packard Bell ScreenSaver (Version: 1.1.0812)
Packard Bell Updater (Version: 1.01.3017)
Photo Common (Version: 16.4.3508.0205)
Photo Gallery (Version: 16.4.3508.0205)
Rapport (Version: 3.5.1304.46)
Realtek High Definition Audio Driver (Version: 6.0.1.5898)
Revo Uninstaller 1.95 (Version: 1.95)
Secunia PSI (3.0.0.9015) (Version: 3.0.0.9015)
Sky Go Desktop
SMPlayer 0.8.6 (x64) (Version: 0.8.6)
Spybot - Search & Destroy (Version: 2.3.37)
SumatraPDF (Version: 2.4)
Trusteer Endpoint Protection (Version: 3.5.1304.46)
Ultra Defragmenter (Version: 6.0.2)
Windows Live Communications Platform (Version: 16.4.3508.0205)
Windows Live Essentials (Version: 16.4.3508.0205)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3508.0205)
Windows Live Mail (Version: 16.4.3508.0205)
Windows Live MIME IFilter (Version: 16.4.3508.0205)
Windows Live Photo Common (Version: 16.4.3508.0205)
Windows Live PIMT Platform (Version: 16.4.3508.0205)
Windows Live SOXE (Version: 16.4.3508.0205)
Windows Live SOXE Definitions (Version: 16.4.3508.0205)
Windows Live UX Platform (Version: 16.4.3508.0205)
Windows Live UX Platform Language Pack (Version: 16.4.3508.0205)
Windows Live Writer (Version: 16.4.3508.0205)
Windows Live Writer Resources (Version: 16.4.3508.0205)

========================= Devices: ================================

Name: PS/2 Compatible Mouse
Description: PS/2 Compatible Mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: i8042prt
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.


========================= Memory info: ===================================

Percentage of memory in use: 48%
Total physical RAM: 2814.55 MB
Available physical RAM: 1439.63 MB
Total Pagefile: 4812.73 MB
Available Pagefile: 2893.68 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.91 MB

========================= Partitions: =====================================

1 Drive c: (Packard Bell) (Fixed) (Total:143 GB) (Free:114.63 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:143 GB) (Free:142.77 GB) NTFS
6 Drive h: (SMI) (Removable) (Total:3.77 GB) (Free:0.01 GB) FAT32

========================= Users: ========================================

User accounts for \\MAL_ROW-PC

Administrator            Guest                    mal_row                  
UpdatusUser              


**** End of log ****
 



#4 Malcolm Rowland

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Posted 23 February 2014 - 08:17 AM

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.23.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16518
mal_row :: MAL_ROW-PC [administrator]

23/02/2014 11:53:59 AM
MBAM-log-2014-02-23 (12-01-38).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 228404
Time elapsed: 5 minute(s), 31 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\Software\AppDataLow\Software\Plus-HD-4.8 (PUP.Optional.PlusHD.A) -> No action taken.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 5
C:\Windows\Tasks\Plus-HD-4.8-chromeinstaller.job (PUP.Optional.PlusHD.A) -> No action taken.
C:\Windows\Tasks\Plus-HD-4.8-codedownloader.job (PUP.Optional.PlusHD.A) -> No action taken.
C:\Windows\Tasks\Plus-HD-4.8-enabler.job (PUP.Optional.PlusHD.A) -> No action taken.
C:\Windows\Tasks\Plus-HD-4.8-firefoxinstaller.job (PUP.Optional.PlusHD.A) -> No action taken.
C:\Windows\Tasks\Plus-HD-4.8-updater.job (PUP.Optional.PlusHD.A) -> No action taken.

(end)
 



#5 Malcolm Rowland

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Posted 23 February 2014 - 08:23 AM

Rkill 2.6.5 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 02/23/2014 12:04:46 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * WMPNetworkSvc [Missing Service]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * Cannot edit the HOSTS file.
 * Permissions Fixed. Administrators can now edit the HOSTS file.

 * HOSTS file entries found:

  127.0.0.1    www.007guard.com
  127.0.0.1    007guard.com
  127.0.0.1    008i.com
  127.0.0.1    www.008k.com
  127.0.0.1    008k.com
  127.0.0.1    www.00hq.com
  127.0.0.1    00hq.com
  127.0.0.1    010402.com
  127.0.0.1    www.032439.com
  127.0.0.1    032439.com
  127.0.0.1    www.0scan.com
  127.0.0.1    0scan.com
  127.0.0.1    1000gratisproben.com
  127.0.0.1    www.1000gratisproben.com
  127.0.0.1    1001namen.com
  127.0.0.1    www.1001namen.com
  127.0.0.1    100888290cs.com
  127.0.0.1    www.100888290cs.com
  127.0.0.1    www.100sexlinks.com
  127.0.0.1    100sexlinks.com

  20 out of 15492 HOSTS entries shown.
  Please review HOSTS file for further entries.

Program finished at: 02/23/2014 12:05:50 PM
Execution time: 0 hours(s), 1 minute(s), and 4 seconds(s)
 


Rkill 2.6.5 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 02/23/2014 12:04:46 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * WMPNetworkSvc [Missing Service]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * Cannot edit the HOSTS file.
 * Permissions Fixed. Administrators can now edit the HOSTS file.

 * HOSTS file entries found:

  127.0.0.1    www.007guard.com
  127.0.0.1    007guard.com
  127.0.0.1    008i.com
  127.0.0.1    www.008k.com
  127.0.0.1    008k.com
  127.0.0.1    www.00hq.com
  127.0.0.1    00hq.com
  127.0.0.1    010402.com
  127.0.0.1    www.032439.com
  127.0.0.1    032439.com
  127.0.0.1    www.0scan.com
  127.0.0.1    0scan.com
  127.0.0.1    1000gratisproben.com
  127.0.0.1    www.1000gratisproben.com
  127.0.0.1    1001namen.com
  127.0.0.1    www.1001namen.com
  127.0.0.1    100888290cs.com
  127.0.0.1    www.100888290cs.com
  127.0.0.1    www.100sexlinks.com
  127.0.0.1    100sexlinks.com

  20 out of 15492 HOSTS entries shown.
  Please review HOSTS file for further entries.

Program finished at: 02/23/2014 12:05:50 PM
Execution time: 0 hours(s), 1 minute(s), and 4 seconds(s)
 



#6 Broni

Broni

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Posted 23 February 2014 - 02:24 PM

I still need Security Check and MBAR logs.

 

Your MBAM log says "No action taken".

Re-run MBAM fix all issues and post new log.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#7 Malcolm Rowland

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Posted 24 February 2014 - 10:21 AM

Sorry to be a pain.I am 72 years old and not as sharp as I once was Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.24.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16518
mal_row :: MAL_ROW-PC [administrator]

24/02/2014 10:31:18 AM
mbam-log-2014-02-24 (10-31-18).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 227874
Time elapsed: 4 minute(s), 59 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\Software\AppDataLow\Software\Plus-HD-4.8 (PUP.Optional.PlusHD.A) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 5
C:\Windows\Tasks\Plus-HD-4.8-chromeinstaller.job (PUP.Optional.PlusHD.A) -> Quarantined and deleted successfully.
C:\Windows\Tasks\Plus-HD-4.8-codedownloader.job (PUP.Optional.PlusHD.A) -> Quarantined and deleted successfully.
C:\Windows\Tasks\Plus-HD-4.8-enabler.job (PUP.Optional.PlusHD.A) -> Quarantined and deleted successfully.
C:\Windows\Tasks\Plus-HD-4.8-firefoxinstaller.job (PUP.Optional.PlusHD.A) -> Quarantined and deleted successfully.
C:\Windows\Tasks\Plus-HD-4.8-updater.job (PUP.Optional.PlusHD.A) -> Quarantined and deleted successfully.

(end)
 



#8 Broni

Broni

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Posted 24 February 2014 - 11:46 AM

I still need Security Check and MBAR logs.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#9 Malcolm Rowland

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Posted 24 February 2014 - 01:38 PM

 Results of screen317's Security Check version 0.99.79  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
 Error creating install.txt after 3 tries! Trying alternate method...
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Microsoft Security Essentials       
Kingsoft Antivirus System Defense   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 MVPS Hosts File  
 CCleaner     
  Adobe Flash Player 12.0.0.70 Flash Player out of Date!  
 Google Chrome 33.0.1750.117  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
 kingsoft kingsoft antivirus kxetray.exe  
 kingsoft kingsoft antivirus kxescore.exe  
 kingsoft kingsoft antivirus kscan.exe  
 mal_row Downloads SecurityCheck.exe  
 mal_row AppData Local Temp\RarSFX0\SecurityCheck\runprocesses.exe
 mal_row AppData Local Microsoft\SkyDrive\SkyDrive.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````
 






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