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formerly infected Vista comp; no DHCP address


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3 replies to this topic

#1 cjfling

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Posted 21 February 2014 - 09:02 AM

Hi,

 

I have a Vista Home SP2 64bit computer that had spyware issues.  I ran all common and some not so common tools to get to where nothing is being detected right now, but my wired LAN connection won't get a DHCP IP address.  If I assign a static address it works fine.  If I install a wireless USB adapter, it get a DHCP address just fine.  Before you ask, I did install the Vista hotfix for DHCP not working with some routers.  If ran into this before on other computer and just ended up reloading Windows but would like to figure it out with your help.

 

Tools I've ran, some more than once (not listed in order ran): Malwarebytes, Hijackthis, AdwCleaner, ComboFix, CCcleaner, Farbar SS, Junkware Removal Tool, MiniToolBox, rkill, RogueKiller, TDSSKiller, and other that I can't remember.  If I were to run them now, I'm fairly certain they would come up clean, but am willing to do whatever and learn!  I also ran these commands in a batch file I found on the forums:

 

@Echo off

pushd\windows\system32\drivers\etc

attrib -h -s -r hosts

echo 127.0.0.1 localhost>HOSTS

attrib +r +h +s hosts

popd

ipconfig /release

ipconfig /renew

ipconfig /flushdns

netsh winsock reset all

netsh int ip reset all

cls

echo Script finished.

pause

 

Thanks in advance!



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#2 quietman7

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Posted 21 February 2014 - 09:59 AM

Since you already ran Combofix, its log should be thoroughly reviewed by trained experts before proceeding further. A log should have been created and saved to the root directory, usually C:\ComboFix.txt.

Please follow the instructions in the Preparation Guide For Requesting Help starting at Step 6.
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running DDS which will create two logs. (Note: Windows 8.1 Users will not be able run DDS and create a log)
When you have done that, start a new topic and post the required logs to include your ComboFix log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts.
-- ComboFix logs are not permitted in this forum.

After doing this, please reply back in this thread with a link to the new topic so we can closed this one.
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#3 cjfling

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Posted 21 February 2014 - 11:02 AM

I have created a new topic hopefully as instructed here:

 

http://www.bleepingcomputer.com/forums/t/525155/formerly-infected-vista-comp;-no-dhcp-address/

 

This thread can be closed.  Thx


Edited by cjfling, 21 February 2014 - 11:03 AM.


#4 quietman7

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Posted 21 February 2014 - 11:16 AM


Now that your log is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member...nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log(s) you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process or make things worst which would extend the time it takes to clean your computer.

From this point on the Malware Response Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take several days to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.

If HelpBot replies to your topic, please follow Step One and CLICK the link so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Good luck with your log.
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