Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

How Slow Can 8 Mbps Be?


  • Please log in to reply
13 replies to this topic

#1 grandpaw7

grandpaw7

  • Members
  • 54 posts
  • OFFLINE
  •  
  • Local time:06:58 PM

Posted 13 May 2006 - 09:42 AM

I have a Comcast account which is supposed to provide me with a download speed of 8 Mbps, but, lord, I sure feel like one of those turtles in the Comcast TV commercials. I realize that there are a number of factors that can affect download speed, but my speed is so regularly slow, and so slow, that I can't help but think I'm not getting the service I am paying for. I do the usual things that people tell me to do. I regularly use ccleaner, defrag, disk clean. I use AVG, webroot, MS AntiSpyware, and run Trend's Housecall, and these give me a good bill of health.

Is there some way to check to see if I am getting the speed from Comcast that I am paying for, and some way to check to see if there are impediments to my getting such speed that I don't know about?

Here are my specs:

Intel Pentium 4A, 2800 MHz
IE 6.0
Firefox
Windows XP Home w/SP2
Dell Dimension 2400
Intel Pentium 2800 MHz
RAM 768 MB (Avail. +/- 410)
Memory 2.00 GB (Avail. +/- 1.96)
AVG Free Edition
Comcast broadband
MS AntiSpyware
Spyware Guard and Blaster
XP Firewall

BC AdBot (Login to Remove)

 


#2 buddy215

buddy215

  • Moderator
  • 13,313 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:West Tennessee
  • Local time:07:58 PM

Posted 13 May 2006 - 09:53 AM

Swing by PC pitstop for free speed tests and other tests you might want to run. Just curious what speeds are you able to download?
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 cowsgonemadd3

cowsgonemadd3

    Feed me some spyware!


  • Banned
  • 4,557 posts
  • OFFLINE
  •  
  • Local time:08:58 PM

Posted 13 May 2006 - 09:56 AM

Go to google and type in bandwidth test. Use a few of those tests to see your download speed.

#4 The Very End

The Very End

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:07:58 PM

Posted 13 May 2006 - 09:59 AM

Go to www.itavisen.no

Yea I know this is a norwegian sitem but you can easy find in left side of screen, a link to speedometer , or whats it called.
Press that, and in next window you press the button called "kjr test" or something like that :thumbsup:


Good luck

#5 no one

no one

  • Members
  • 843 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:PCLinuxOS Land
  • Local time:07:58 PM

Posted 13 May 2006 - 10:04 AM

A whole mess of 'em here
http://home.cfl.rr.com/eaa/Bandwidth.htm

"Not everything that counts can be counted, and not everything that can be counted counts."

"Whoever fights monsters should see to it that in the process he does not become a monster"

Posted Image


#6 tos226

tos226

    BleepIN--BleepOUT


  • Members
  • 1,577 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:LocalHost
  • Local time:08:58 PM

Posted 13 May 2006 - 11:03 PM

TCP/Web100 Network Diagnostic Tool v5.3.4e from http://miranda.ctd.anl.gov:7123
gives you this sort of thing, plus, if you wish many, many details including this sort of information:

WEB100 Enabled Statistics:

Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client to server) . . . . . 1.47Mb/s
running 10s inbound test (server to client) . . . . . . 5.20Mb/s

------ Client System Details ------
OS data: Name = Windows XP, Architecture = x86, Version = 5.1
Java data: Vendor = Sun Microsystems Inc., Version = 1.5.0_06

------ Web100 Detailed Analysis ------
10 Mbps Ethernet link found.
Link set to Full Duplex mode
No network congestion discovered.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 100.45 msec; the Packet size = 1452 Bytes; and
No packet loss - but packets arrived out-of-order 0.25% of the time
This connection is receiver limited 96.93% of the time.
Increasing the the client's receive buffer (63.0 KB) will improve performance
This connection is network limited 3.03% of the time.

I find the last section interesting, but I'm not yet sure exactly what the receiver limitation means.

#7 Tim64

Tim64

  • Members
  • 20 posts
  • OFFLINE
  •  
  • Local time:08:58 PM

Posted 13 May 2006 - 11:23 PM

This one is right up my alley. In fact here is a speedguide I wrote sometime ago. Hope you find it useful.


I decided to write this handy little speed guide to help increase your download speeds and overall Internet speeds. Keep in mind there is no simple fix to increase your speeds. No magic button as it were. I write this for users of xp with service pack 2. It is super important that you follow the guide in the steps provided. A example would be this. It is pointless to "tweak" your Internet connection if you have a virus and or spy ware. I will keep an eye on this thread for a few days and give you all the help I can. Ask away. Those programs that promise to increase your download speeds or Internet speeds. Pretty much are "snake oil" They just do not deliver on the promise.

Before starting on your work in xp do this. Go to start.......control panel.....folder options.......select the "view" tab. Go to "Hidden files and folders" Change the settings so "show hidden files and folders" is selected. Click apply. Keeps some nasties from hiding out. I would also uncheck the box that says "hide extensions for known file types" click apply. This way when you scan for virus and finding them will be a bit easier :thumbsup:.


This is a free handy program that will help you manage programs that run when your computer starts. Virus and Spy ware can be found pretty easy by checking what programs start when your computer does.

Make sure your firewall or lack of firewall is not creating the problem Turn off your firewall just before you test your speeds. Now DONT forget to turn your firewall back on. Now run a speed test with your firewall on. Try running the test with your firewall disabled. See if that could be the issue.

Ok I found a file that Will NOT delete. There are 2 free programs that will help. "moveonboot" is a free program you can get at most download sites. or look here I found when using this program. After you reboot the file will still be there. Just right click on it and delete it then. The other one I have not used but hear it works great can be found here Or last but not least reboot to safe mode and delete from there.

1. First step is lets start with your modem. Its that little box that you or your installer hooked your computer into. That is your modem. Little box that shows the flashing lites when your computer is on the internet. It has a power cord from the back of it that plugs into a wall socket. What you want to do is reset it. Shut off your computer. Unplug the modem power cord from the wall. Now wait 2 min. Plug the power cord back into the wall. Wait 2 more min then turn on your computer. That just resets your modem. Kinda the same idea as rebooting the computer. Doing this every once in awhile. You won't hurt anything.

2 .Now run your speed tests here Select download test. Use the "smart test" That gives you a nice starting point to fixing speed issues. Now lets run a speed test. Keep in mind if you run 2 speed tests back to back with out running this handy free little program you could get false results. http://www.ccleaner.com/ Run one test. Close your browser (firefox or internet explorer) run this crap cleaner program then run another speed test.

3. Speeds still seem slow now what? OK you want to run a virus and spy ware check. Reboot your computer.(Turn the computer off then back on) Hit and hold the f8 button at the top of your keyboard. Using the up and down arrows on your keyboard select "safe mode with network". You will see a pop up window. Simply hit yes. Now your icons will be huge and the screen will look funny. That is normal. Now run a anti virus check and check for spy ware as well. If something is found. Get rid of it. Now get out of safe mode by rebooting your computer and "start windows normally"

4. Speeds still seem slow. Consider this. If you have a cable connection. That means your internet is hooked up through your cable company. You share your connection with other users. So during the day your speeds may suffer. If you have dsl. Dsl is when your computer is hooked to the internet through your phone company. You can surf the internet and your phone still works. Dsl no one shares your connection. Dial up is your connection is through your phone company. You can not use your phone while on the internet. Your speeds are pretty slow. No one shares your connection

5. I can not stress this enough!! Only use this handy little free tool if you are on cable or dial up. IF YOU ARE ON DSL LEAVE THIS ONE ALONE. I have seen countless people with dsl try this program an make things worse. After you use the tool reboot. If it makes things worse then run the tool again and go back to the default settings. A note. See the little slider bar at the top. You want to move that to your advertised speeds. Advertised speeds is how fast your internet connection is supposed to be. Call the provider of your internet connection and ask them what your "advertised speeds" should be. Or when you run the download speed test at testmy.net read the page and it will tell you what your " advertised speeds" should be. Xp by default has the best settings for DSL. You were warned. Now the free program here

6. Now if you run the xp system restore on your computer. AFTER you get rid of all the junk. They virus and spy ware and your internet speeds are super great you will need to reset your system restore. Doing this will help you from becomeing re infected with a nasty or virus. Go to Start....Control Panel.......Click On "System Icon" and open it. Choose the System restore Button. Check the box to turn off the system restore on all drives. Reboot your computer then turn your System restore back on. This will get rid of all previous restore points as well as keep your computer from becoming infected again. Rember do this AFTER you get rid of spyware and virus or you could run the risk of reinfection.

7. Always make sure before you run your anti-virus or your anti spy ware they are up to date!!
Kinda pointless to run a virus check or a spy ware check if the program and definitions are outdated!! Try to get your self into this habit. Open your anti-virus or your anti-spy ware and before you do anything MAKE SURE IT"S UPDATED!! After the updates are done then run your scans. Scanning in safe mode does not have to be done every time you want to check for virus or spy ware. As a rule. Scan in safe mode for virus and spy ware once a month. If your having major issues with your computer then "scan in safe mode" right away!!



I hope you found some useful information in this guide. With some help of others. Years of my own experience with computers. As well as helping others as much as possible. I am pretty sure I have come up with a simple easy to use guide to help you with your internet connection issues. This guide is meant to give you a huge head start in fixing and speeding up your internet connections. Of course there could be other issues not addressed in this guide. But generally speaking this will deal with 90 percent or more of thoes with issues. For the other 10 percent When you ask for help from others you can tell them you did all the basics already. That should speed up getting your connection fixed quite a bit. If you found the guide useful and it helped then simply pass along the information and help others. Have a Nice day.........

Edited by Tim64, 13 May 2006 - 11:29 PM.


#8 HitSquad

HitSquad

    You're Bleepin' or you're Weepin'


  • Members
  • 1,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Momma
  • Local time:07:58 PM

Posted 14 May 2006 - 08:07 AM

One that is often overlooked with cable is signal integrity.
If you have more then two TV's on the same line as your cable modem (meaning 4 or more total on a single line) your signal strength goes right down the tube. Installing a signal booster will cure it.
If you suspect signal degredation, have a comcast tech come out and check your lines. It's free of charge.

#9 grandpaw7

grandpaw7
  • Topic Starter

  • Members
  • 54 posts
  • OFFLINE
  •  
  • Local time:06:58 PM

Posted 14 May 2006 - 12:18 PM

Well, for some reason I don't get email notice of responses (even though I enable them) so I assume there aren't any. I've just seen the responses and will pursue the suggestions and then respond. Thanks very much for being willing to help. grandpaw7

#10 acklan

acklan

    Bleepin' cat's meow


  • Members
  • 8,529 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Baton Rouge, La.
  • Local time:06:58 PM

Posted 15 May 2006 - 09:27 AM

Try http://performance.toast.net

Also you can have your cable tested from the trouble desk. Check at the service and confirm your cable is grounded. Poor grounding will cause a static electricity problem and lead to the signal being degraded.

Edited by acklan, 15 May 2006 - 09:31 AM.

"2007 & 2008 Windows Shell/User Award"

#11 grandpaw7

grandpaw7
  • Topic Starter

  • Members
  • 54 posts
  • OFFLINE
  •  
  • Local time:06:58 PM

Posted 17 May 2006 - 10:33 AM

The test at testmy.net gives my download speed great grades :thumbsup: 9803 kbps. It says the average Comcast speed is 5016 kbps and typical cabel between 256 and 4000.

Pitstop the other day said 6843, which apparently is till good.

Comcast said, as some of you did, to bypass the router and Vonage phone service and see what the speed it. But since the above speeds are with Vonage in service, I don't know that I would accomplish much.

It looks like what I need to work on is my patience. But I still feel like a turtle.

I did download the Startup Inspector, and I already had the Startup Monitor. I do have Printkey Pro (to print the screen), Yankee Clipper (clipboard) and MS Works Calender reminder at startup because I use them a lot and find it convenient to have them running. The other items at Startup are AVG, Spyware Blaster, SpySweeper and Startup Monitor.

If I'm understanding things right, I don't have room to complain about the download speed and can't do much to speed things up. Am I missing something?

Thanks very much for your input. grandpaw

#12 tos226

tos226

    BleepIN--BleepOUT


  • Members
  • 1,577 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:LocalHost
  • Local time:08:58 PM

Posted 17 May 2006 - 09:30 PM

Hey, grandpaw, Based on this thread, I ran testmy.net as well after I posted results from Web100... utility above. Got the same stuff, but a bit more variable than before, still the downloads well within acceptable range, uploads weak. I also remember what receiver limitation is - I think it has to do with the router and the firewall blocks.

Could you run that Web100 test from the link I posted above. You will get the bottom line results - the kind of stuff I quoted, as well as about two screenfulls of details which might well show something up that you're concerned with.

Please, do not think I'm trying to hijack your post. This is a learning experience. Data from another user is a valuable thing :thumbsup:

#13 grandpaw7

grandpaw7
  • Topic Starter

  • Members
  • 54 posts
  • OFFLINE
  •  
  • Local time:06:58 PM

Posted 18 May 2006 - 08:29 AM

Hi, tos226. I ran that web100 test and got these results:
Outbound: 716 kb/s
Inbound; 5.27 Mb/s

It's difficult to know what to do with the figures since different tests and different times produce different results. That's understandable, but

It's understandable that different tests and different times produce different results, but it does make knowing how to evaluate the info a little difficult. I'm left with the notion that my own speed is probably as much as I can reasonably expect what with the effect of having a Vonage phone system taking its cut. I have decided not to bypass that to see what the results are since the results with the phone system apparently aren't that bad (and frankly because I'm letting old age cut into my desire to mess around with all those snakes under and behind my computer desk. While it sure seems like I'm not all that much better off than I was with dialup, I'm sure I'm not remembering that well how slow dialup was. And at fifteen bucks a month for my Vonage, which needs the broadband, I've got to be pretty satisfied with it.

#14 tos226

tos226

    BleepIN--BleepOUT


  • Members
  • 1,577 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:LocalHost
  • Local time:08:58 PM

Posted 18 May 2006 - 08:44 PM

While it sure seems like I'm not all that much better off than I was with dialup, I'm sure I'm not remembering that well how slow dialup was.

Let me remind you, since my neighbor still has dialup and I just suffered watching it. It was 56, you're running mere 100x faster now. Old age is a bother here as well :thumbsup:

Interesting how with each tests your results were different. My inbound were steady, outgoing were not. I can't give you reasons. Still learning, learning, forever learning :flowers:

Oh, thanks for running the test again!

Edited by tos226, 18 May 2006 - 08:45 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users