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nurago - Tray Icon problem


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21 replies to this topic

#1 PersonaUser314

PersonaUser314

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Posted 20 February 2014 - 11:42 AM

A continuation of the post I originally made in 'Am I infected?' as instructed. I am currently having issues with a program in my startups folder called nurago -TrayIcon, that is causing WinPatrol some problems.

 

Scans were already run (detailed here) however nurago could not be removed and I was instructed to post here.

 

Here is the DDS log requested

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 11.0.9600.16518  BrowserJavaVersion: 10.51.2
Run by Lauren at 16:32:34 on 2014-02-20
#Option MBR scan  is disabled.
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.3317.1586 [GMT 0:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Sony\Content Manager Assistant\CMA.exe
C:\Program Files\Sony\Content Manager Assistant\CMAWatcher.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\notepad.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\mspaint.exe
C:\Windows\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_12_0_0_44.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_12_0_0_44.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uProxyOverride = <local>
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll
uRun: [EPSON SX410 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatifce.exe /fu "c:\windows\temp\E_S8610.tmp" /EF "HKCU"
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\nurago~1.lnk - c:\program files\nurago web meter\nurago-TrayIcon.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_51-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0051-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_51-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_51-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{4F55DD86-8B07-4E96-A314-87973FB9BD35} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{5292756D-EE0E-432B-9105-EECC825BCECD} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{5292756D-EE0E-432B-9105-EECC825BCECD}\2445F40756E6A7F6E656 : DHCPNameServer = 192.168.22.22 192.168.22.23
TCP: Interfaces\{5292756D-EE0E-432B-9105-EECC825BCECD}\74C6964656130363630393 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{5292756D-EE0E-432B-9105-EECC825BCECD}\E4564776561627 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{8BB823E6-FE78-41B1-A824-F16DE6062387} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{BCA1DF52-2354-449A-8DC3-8EE1B8255A2E} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{C5387D32-A527-4127-BD1A-2E4922D0AEFA} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{E687C931-C817-4DEA-B03D-F218E4CF3E43} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{E687C931-C817-4DEA-B03D-F218E4CF3E43}\8414C4 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{F3BFEA28-A2A3-4295-9935-F1090D09DAE7} : DHCPNameServer = 192.168.0.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\lauren\appdata\roaming\mozilla\firefox\profiles\kj7vdly3.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.22.5\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\lauren\appdata\roaming\mozilla\firefox\profiles\kj7vdly3.default\extensions\activegs@freetoolsassociation.com\plugins\npActiveGS.dll
FF - plugin: c:\windows\system32\adobe\director\np32dsw_1200112.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_12_0_0_44.dll
FF - plugin: c:\windows\system32\npdeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - plugin: c:\windows\system32\wat\npWatWeb.dll
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-9-27 214696]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2014-1-22 107256]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2013-10-2 239168]
R1 HssDRV6;Hotspot Shield Routing Driver 6;c:\windows\system32\drivers\hssdrv6.sys [2012-7-24 35560]
R1 MpKsl2edcb74c;MpKsl2edcb74c;c:\programdata\microsoft\microsoft antimalware\definition updates\{e6adc585-b261-4a58-9b63-976fdba4db31}\MpKsl2edcb74c.sys [2014-2-20 39464]
R1 RapportCerberus_59849;RapportCerberus_59849;c:\programdata\trusteer\rapport\store\exts\rapportcerberus\baseline\RapportCerberus32_59849.sys [2013-10-28 340432]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2014-1-22 155704]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2014-1-22 228888]
R2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2013-1-20 104768]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2014-1-22 1444120]
R3 netr73;Belkin Wireless 54G USB Network Adapter Driver for Vista;c:\windows\system32\drivers\netr73.sys [2009-10-26 464384]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-10-23 280288]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-6-10 139776]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-9-5 171680]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\ieetwcollector.exe [2014-2-13 108032]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-4-28 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-5-21 1343400]
S4 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\3.0.287\McCHSvc.exe [2012-9-11 234776]
.
=============== Created Last 30 ================
.
2014-02-20 09:59:42    39464    ----a-w-    c:\programdata\microsoft\microsoft antimalware\definition updates\{e6adc585-b261-4a58-9b63-976fdba4db31}\MpKsl2edcb74c.sys
2014-02-20 03:30:36    765968    ----a-w-    c:\programdata\microsoft\microsoft antimalware\definition updates\{6bfa34c0-6def-4429-9e83-e8939d0d85f1}\gapaengine.dll
2014-02-20 03:29:37    7947048    ----a-w-    c:\programdata\microsoft\microsoft antimalware\definition updates\{e6adc585-b261-4a58-9b63-976fdba4db31}\mpengine.dll
2014-02-19 11:01:42    877480    ----a-w-    c:\windows\system32\npdeployJava1.dll
2014-02-19 11:01:42    800168    ----a-w-    c:\windows\system32\deployJava1.dll
2014-02-19 04:50:29    7947048    ------w-    c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2014-02-19 00:17:24    --------    d-----w-    C:\AdwCleaner
2014-02-18 15:29:33    719224    ------w-    c:\programdata\microsoft\microsoft antimalware\definition updates\{fc8efd90-0f82-4834-89cb-6dde17244395}\gapaengine.dll
2014-02-13 03:02:40    454656    ----a-w-    c:\windows\system32\vbscript.dll
2014-02-12 18:43:09    2048    ----a-w-    c:\windows\system32\msxml3r.dll
2014-02-12 18:43:09    1237504    ----a-w-    c:\windows\system32\msxml3.dll
2014-02-12 18:42:33    3419136    ----a-w-    c:\windows\system32\d2d1.dll
2014-02-12 18:42:33    1987584    ----a-w-    c:\windows\system32\d3d10warp.dll
2014-02-12 18:42:23    594944    ----a-w-    c:\windows\system32\RMActivate_isv.exe
2014-02-12 18:42:23    572416    ----a-w-    c:\windows\system32\RMActivate.exe
2014-02-12 18:42:23    510976    ----a-w-    c:\windows\system32\RMActivate_ssp.exe
2014-02-12 18:42:23    508928    ----a-w-    c:\windows\system32\RMActivate_ssp_isv.exe
2014-02-12 18:42:22    428032    ----a-w-    c:\windows\system32\secproc.dll
2014-02-12 18:42:22    423936    ----a-w-    c:\windows\system32\secproc_isv.dll
2014-02-12 18:42:21    87040    ----a-w-    c:\windows\system32\secproc_ssp_isv.dll
2014-02-12 18:42:21    87040    ----a-w-    c:\windows\system32\secproc_ssp.dll
2014-02-12 18:42:21    390144    ----a-w-    c:\windows\system32\msdrm.dll
2014-01-24 19:06:11    159744    ----a-w-    c:\program files\internet explorer\plugins\npqtplugin5.dll
2014-01-24 19:06:11    159744    ----a-w-    c:\program files\internet explorer\plugins\npqtplugin4.dll
2014-01-24 19:06:11    159744    ----a-w-    c:\program files\internet explorer\plugins\npqtplugin3.dll
2014-01-24 19:06:11    159744    ----a-w-    c:\program files\internet explorer\plugins\npqtplugin2.dll
2014-01-24 19:06:11    159744    ----a-w-    c:\program files\internet explorer\plugins\npqtplugin.dll
2014-01-22 20:37:26    107256    ----a-w-    c:\windows\system32\drivers\RapportKELL.sys
.
==================== Find3M  ====================
.
2014-02-06 10:20:26    2724864    ----a-w-    c:\windows\system32\mshtml.tlb
2014-02-06 10:19:55    4096    ----a-w-    c:\windows\system32\ieetwcollectorres.dll
2014-02-06 10:01:36    61952    ----a-w-    c:\windows\system32\iesetup.dll
2014-02-06 10:00:46    51200    ----a-w-    c:\windows\system32\ieetwproxystub.dll
2014-02-06 09:47:22    112128    ----a-w-    c:\windows\system32\ieUnatt.exe
2014-02-06 09:47:18    108032    ----a-w-    c:\windows\system32\ieetwcollector.exe
2014-02-06 09:46:27    553472    ----a-w-    c:\windows\system32\jscript9diag.dll
2014-02-06 09:25:36    4244480    ----a-w-    c:\windows\system32\jscript9.dll
2014-02-06 09:09:30    1964032    ----a-w-    c:\windows\system32\inetcpl.cpl
2014-02-06 08:41:35    1820160    ----a-w-    c:\windows\system32\wininet.dll
2014-02-05 13:40:13    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2014-02-05 13:40:13    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2014-01-19 07:32:23    231584    ------w-    c:\windows\system32\MpSigStub.exe
2013-12-18 21:10:01    94632    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2013-11-27 01:14:25    258560    ----a-w-    c:\windows\system32\drivers\usbhub.sys
2013-11-27 01:13:46    284672    ----a-w-    c:\windows\system32\drivers\usbport.sys
2013-11-27 01:13:44    76288    ----a-w-    c:\windows\system32\drivers\usbccgp.sys
2013-11-27 01:13:41    43520    ----a-w-    c:\windows\system32\drivers\usbehci.sys
2013-11-27 01:13:38    20480    ----a-w-    c:\windows\system32\drivers\usbohci.sys
2013-11-27 01:13:36    24064    ----a-w-    c:\windows\system32\drivers\usbuhci.sys
2013-11-27 01:13:33    6016    ----a-w-    c:\windows\system32\drivers\usbd.sys
2013-11-26 11:11:29    240576    ----a-w-    c:\windows\system32\drivers\netio.sys
2013-11-26 10:10:21    2349056    ----a-w-    c:\windows\system32\win32k.sys
2013-11-23 18:26:20    417792    ----a-w-    c:\windows\system32\WMPhoto.dll
.
============= FINISH: 16:34:05.40 ===============
 

The second file is attatched.

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 21 February 2014 - 05:36 AM




Hello PersonaUser314

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




Malwarebytes Anti-Rootkit

1.Download Malwarebytes Anti-Rootkit
2.Unzip the contents to a folder in a convenient location.
3.Open the folder where the contents were unzipped and run mbar.exe
4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.
6.Wait while the system shuts down and the cleanup process is performed.
7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:
  • •Internet access
    •Windows Update
    •Windows Firewall
9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.
10.Verify that your system is now functioning normally.



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 PersonaUser314

PersonaUser314
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Posted 22 February 2014 - 07:17 AM

I ran all the steps listed above, including the 'fixdamage' tool, as I could still see nurago - TrayIcon in my Startups, rebooted, and it is still there despite this.



#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 22 February 2014 - 11:26 AM



Hello PersonaUser314

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 PersonaUser314

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Posted 24 February 2014 - 05:38 AM

ADW Cleaner Log:

 

# AdwCleaner v3.019 - Report created 24/02/2014 at 10:25:48
# Updated 17/02/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (32 bits)
# Username : Lauren - LAUREN-PC
# Running from : C:\Users\Lauren\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

File Deleted : C:\Users\Lauren\AppData\Roaming\Mozilla\Firefox\Profiles\kj7vdly3.default\invalidprefs.js

***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16518


-\\ Mozilla Firefox v27.0.1 (en-GB)

[ File : C:\Users\Lauren\AppData\Roaming\Mozilla\Firefox\Profiles\kj7vdly3.default\prefs.js ]


*************************

AdwCleaner[R0].txt - [2371 octets] - [19/02/2014 00:17:47]
AdwCleaner[R1].txt - [1001 octets] - [24/02/2014 10:24:41]
AdwCleaner[S0].txt - [2482 octets] - [19/02/2014 00:21:38]
AdwCleaner[S1].txt - [926 octets] - [24/02/2014 10:25:48]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [985 octets] ##########
 

JRT Log:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.2 (02.20.2014:1)
OS: Windows 7 Home Premium x86
Ran by Lauren on 24/02/2014 at 10:30:21.03
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskService_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskService_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\ASKUpgrade_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\ASKUpgrade_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{18605E43-0373-4AC7-9720-DC5C629DF53D}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Lauren\AppData\Roaming\getrighttogo"
Successfully deleted: [Empty Folder] C:\Users\Lauren\appdata\local\{56639607-4540-40DC-AF42-68A8579F3198}
Successfully deleted: [Empty Folder] C:\Users\Lauren\appdata\local\{DF6AD456-614F-4A0E-B0C1-A22302DD7C2E}
Successfully deleted: [Empty Folder] C:\Users\Lauren\appdata\local\{E341EB9F-FCED-4183-9988-B8476FCED658}



~~~ FireFox

Successfully deleted the following from C:\Users\Lauren\AppData\Roaming\mozilla\firefox\profiles\kj7vdly3.default\prefs.js

user_pref("extensions.xkit7.extension_autoloadimages", "{\"script\":\"//* TITLE Auto Load Images **//\\r\\n//* VERSION 0.1 REV A **//\\r\\n//* DESCRIPTION Load inline photos a
user_pref("extensions.xkit7.extension_disable_search", "{\"script\":\"//* TITLE Classic Search **//\\r\\n//* VERSION 1.0 REV D **//\\r\\n//* DESCRIPTION Get the old search bac
user_pref("extensions.xkit7.extension_go_to_dash", "{\"script\":\"//* TITLE Go-To-Dash **//\\r\\n//* VERSION 1.0 REV F **//\\r\\n//* DESCRIPTION View a post on a blog on your
user_pref("extensions.xkit7.extension_one_click_postage", "{\"script\":\"//* TITLE One-Click Postage **//\\r\\n//* VERSION 3.3 REV B **//\\r\\n//* DESCRIPTION Lets you easily
user_pref("extensions.xkit7.extension_one_click_reply", "{\"script\":\"//* TITLE One-Click Reply **//\\r\\n//* VERSION 1.9 REV E **//\\r\\n//* DESCRIPTION Lets you reply to no
user_pref("extensions.xkit7.extension_outbox", "{\"script\":\"//* TITLE Outbox **//\\r\\n//* VERSION 0.7 REV E **//\\r\\n//* DESCRIPTION Saves your last 40 sent private replie
user_pref("extensions.xkit7.extension_reblog_as_text", "{\"script\":\"//* TITLE Reblog As Text **//\\r\\n//* VERSION 1.0 REV D **//\\r\\n//* DESCRIPTION Text posts remain text
user_pref("extensions.xkit7.extension_replyviewer", "{\"script\":\"//* TITLE ReplyViewer **//\\r\\n//* VERSION 0.1 REV E **//\\r\\n//* DESCRIPTION View post replies easily **/
user_pref("extensions.xkit7.extension_separator", "{\"script\":\"//* TITLE Separator **//\\r\\n//* VERSION 1.0 REV C **//\\r\\n//* DESCRIPTION Where were we again? **//\\r\\n/
user_pref("extensions.xkit7.extension_shuffle_queue", "{\"script\":\"//* TITLE Enhanced Queue **//\\r\\n//* VERSION 2.0 REV C **//\\r\\n//* DESCRIPTION Additions to the Queue
user_pref("extensions.xkit7.extension_tagviewer", "{\"script\":\"//* TITLE TagViewer **//\\r\\n//* VERSION 0.2 REV F **//\\r\\n//* DESCRIPTION View post tags easily **//\\r\\n
user_pref("extensions.xkit7.extension_tweaks", "{\"script\":\"//* TITLE Tweaks **//\\r\\n//* VERSION 2.8 REV A **//\\r\\n//* DESCRIPTION Various little tweaks for your dashboa
user_pref("extensions.xkit7.extension_view_my_tags", "{\"script\":\"//* TITLE View My Tags **//\\r\\n//* VERSION 0.3 REV B **//\\r\\n//* DESCRIPTION Lets you view your recentl
user_pref("extensions.xkit7.extension_xinbox", "{\"script\":\"//* TITLE XInbox **//\\r\\n//* VERSION 1.8 REV F **//\\r\\n//* DESCRIPTION Enhances your Inbox experience **//\\r
user_pref("extensions.xkit7.extension_xkit_patches", "{\"script\":\"//* TITLE XKit Patches **//\\r\\n//* VERSION 2.3 REV H **//\\r\\n//* DESCRIPTION Patches framework **//\\r\
user_pref("extensions.xkit7.extension_xkit_preferences", "{\"script\":\"//* TITLE XKit Preferences **//\\r\\n//* VERSION 3.1 REV F **//\\r\\n//* DESCRIPTION Lets you customize
Emptied folder: C:\Users\Lauren\AppData\Roaming\mozilla\firefox\profiles\kj7vdly3.default\minidumps [364 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 24/02/2014 at 10:35:40.67
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

nurago - TrayIcon is still in the startups folder in the Start Menu, though WinPatrol has stopped alerting me to whatever it is that it was picking up, every five minutes.

Edit: also the Microsoft Security Essentials Icon that is usually in my taskbar at the bottom left, is no longer appearing since I turned it off to run JRT. I made sure to turn it back on when I was done, but the icon doesn't appear, though I don't know how relevant this is to the current situation.


Edited by PersonaUser314, 24 February 2014 - 06:40 AM.


#6 gringo_pr

gringo_pr

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Posted 24 February 2014 - 12:55 PM


Hello PersonaUser314,

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

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Posted 27 February 2014 - 08:51 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 PersonaUser314

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Posted 27 February 2014 - 09:42 AM

Sorry- I'm in work most of the day during weekdays, there isn't always a lot of time for me to get these processes done, as I'm often only home for either a few minutes in the day, or late at night. Hopefully I may be able to get these processes done tonight.

 

Sorry!



#9 gringo_pr

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Posted 27 February 2014 - 09:54 AM

We can wait for the weekend - just need to let me know


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 PersonaUser314

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Posted 27 February 2014 - 06:41 PM

Yeah, if we could wait for the weekend, that would be much easier for me, thanks^^



#11 gringo_pr

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Posted 28 February 2014 - 07:38 AM

No problem and I will see you then


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 PersonaUser314

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Posted 01 March 2014 - 05:49 AM

Here's the combofix log:

 

ComboFix 14-02-24.02 - Lauren 01/03/2014  10:17:38.6.4 - x86
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.3317.2155 [GMT 0:00]
Running from: c:\users\Lauren\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
    /wow section - STAGE 3
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\$NtUninstallKB37703$
.
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_NEWDRIVER
-------\Service_NEWDRIVER
.
.
(((((((((((((((((((((((((   Files Created from 2014-02-01 to 2014-03-01  )))))))))))))))))))))))))))))))
.
.
2014-03-01 10:38 . 2014-03-01 10:41    --------    d-----w-    c:\users\Lauren\AppData\Local\temp
2014-03-01 10:38 . 2014-03-01 10:38    --------    d-----w-    c:\users\Public\AppData\Local\temp
2014-03-01 10:38 . 2014-03-01 10:38    --------    d-----w-    c:\users\Lauren1\AppData\Local\temp
2014-03-01 10:38 . 2014-03-01 10:38    --------    d-----w-    c:\users\Default\AppData\Local\temp
2014-02-28 17:33 . 2014-02-06 07:08    7947048    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{4CA3BD46-1035-400E-9070-5A8516002D19}\mpengine.dll
2014-02-28 14:29 . 2014-02-06 07:08    7947048    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-02-27 21:25 . 2014-02-20 03:28    765968    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{01CBA5C1-0109-4B90-8132-6AE2C81E260A}\gapaengine.dll
2014-02-26 03:03 . 2014-02-26 03:03    --------    d-----w-    c:\windows\Migration
2014-02-24 10:30 . 2014-02-24 10:30    --------    d-----w-    c:\windows\ERUNT
2014-02-21 15:53 . 2014-02-21 21:32    --------    d-----w-    c:\programdata\Malwarebytes' Anti-Malware (portable)
2014-02-21 15:53 . 2014-02-21 18:13    107224    ----a-w-    c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-02-21 15:50 . 2014-02-21 15:51    75480    ----a-w-    c:\windows\system32\drivers\mbamchameleon.sys
2014-02-19 11:01 . 2013-12-18 21:10    877480    ----a-w-    c:\windows\system32\npdeployJava1.dll
2014-02-19 11:01 . 2013-12-18 21:10    800168    ----a-w-    c:\windows\system32\deployJava1.dll
2014-02-19 00:17 . 2014-02-24 10:25    --------    d-----w-    C:\AdwCleaner
2014-02-18 02:18 . 2014-02-18 02:18    --------    d-----w-    c:\program files\Common Files\Apple
2014-02-13 03:02 . 2013-12-21 08:56    454656    ----a-w-    c:\windows\system32\vbscript.dll
2014-02-12 18:43 . 2013-12-06 02:02    2048    ----a-w-    c:\windows\system32\msxml3r.dll
2014-02-12 18:43 . 2013-12-06 02:02    1237504    ----a-w-    c:\windows\system32\msxml3.dll
2014-02-12 18:42 . 2013-12-24 23:09    1987584    ----a-w-    c:\windows\system32\d3d10warp.dll
2014-02-12 18:42 . 2013-11-26 08:16    3419136    ----a-w-    c:\windows\system32\d2d1.dll
2014-02-12 18:42 . 2013-12-04 01:54    510976    ----a-w-    c:\windows\system32\RMActivate_ssp.exe
2014-02-12 18:42 . 2013-12-04 01:54    594944    ----a-w-    c:\windows\system32\RMActivate_isv.exe
2014-02-12 18:42 . 2013-12-04 01:54    572416    ----a-w-    c:\windows\system32\RMActivate.exe
2014-02-12 18:42 . 2013-12-04 01:54    508928    ----a-w-    c:\windows\system32\RMActivate_ssp_isv.exe
2014-02-12 18:42 . 2013-12-04 02:03    423936    ----a-w-    c:\windows\system32\secproc_isv.dll
2014-02-12 18:42 . 2013-12-04 02:03    428032    ----a-w-    c:\windows\system32\secproc.dll
2014-02-12 18:42 . 2013-12-04 02:03    87040    ----a-w-    c:\windows\system32\secproc_ssp_isv.dll
2014-02-12 18:42 . 2013-12-04 02:03    87040    ----a-w-    c:\windows\system32\secproc_ssp.dll
2014-02-12 18:42 . 2013-12-04 02:02    390144    ----a-w-    c:\windows\system32\msdrm.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-02-21 10:40 . 2012-04-12 12:52    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2014-02-21 10:40 . 2011-06-16 19:28    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2014-02-20 03:28 . 2013-03-21 05:00    765968    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2014-01-22 20:37 . 2014-01-22 20:37    107256    ----a-w-    c:\windows\system32\drivers\RapportKELL.sys
2014-01-19 07:32 . 2009-10-26 15:00    231584    ------w-    c:\windows\system32\MpSigStub.exe
2013-12-18 21:10 . 2014-01-16 12:02    94632    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Steam"="c:\program files\Steam\Steam.exe" [2013-10-30 1820584]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-23 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-23 150552]
"WinPatrol"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2012-04-15 374368]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-23 948440]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2013-05-01 421888]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ProfSvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@=""
.
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2013-09-05 171680]
R3 EagleXNt;EagleXNt;c:\windows\system32\drivers\EagleXNt.sys [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe [2014-02-06 108032]
R3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2014-02-21 75480]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2013-09-27 104768]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2013-10-23 280288]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-05-21 1343400]
R4 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\3.0.287\McCHSvc.exe [2012-09-11 234776]
R4 sptd;sptd;c:\windows\\SystemRoot\System32\Drivers\sptd.sys [x]
S0 RapportKELL;RapportKELL;c:\windows\System32\Drivers\RapportKELL.sys [2014-01-22 107256]
S1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\DRIVERS\dtsoftbus01.sys [2013-10-02 239168]
S1 HssDRV6;Hotspot Shield Routing Driver 6;c:\windows\system32\DRIVERS\hssdrv6.sys [2012-07-24 35560]
S1 RapportCerberus_59849;RapportCerberus_59849;c:\programdata\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus32_59849.sys [2013-10-28 340432]
S1 RapportEI;RapportEI;c:\program files\Trusteer\Rapport\bin\RapportEI.sys [2014-01-22 155704]
S1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [2014-01-22 228888]
S2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [2014-01-22 1444120]
S3 netr73;Belkin Wireless 54G USB Network Adapter Driver for Vista;c:\windows\system32\DRIVERS\netr73.sys [2009-10-26 464384]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-07-13 139776]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
Akamai    REG_MULTI_SZ       Akamai
.
Contents of the 'Scheduled Tasks' folder
.
2014-03-01 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-12 10:40]
.
2014-03-01 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-03-16 16:35]
.
2014-03-01 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-03-16 16:35]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = <local>
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Lauren\AppData\Roaming\Mozilla\Firefox\Profiles\kj7vdly3.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-APSDaemon - c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\nurago-TrayIcon.lnk - c:\program files\nurago web meter\nurago-TrayIcon.exe
SafeBoot-20353483.sys
AddRemove-8461-7759-5462-8226 - c:\program files\Vuze\uninstall.exe
AddRemove-{302A1E2E-DD58-4673-BC99-9CC10EC2637A} - c:\progra~2\INSTAL~1\{302A1~1\Setup.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(3216)
c:\program files\BillP Studios\WinPatrol\PATROLPRO.DLL
c:\windows\system32\igfxpph.dll
c:\windows\system32\hccutils.DLL
c:\windows\system32\igfxsrvc.dll
c:\windows\system32\igfxrENU.lrc
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Client\MsMpEng.exe
c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\System32\WUDFHost.exe
c:\windows\system32\taskhost.exe
c:\windows\system32\conhost.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Sony\Content Manager Assistant\CMA.exe
c:\program files\Sony\Content Manager Assistant\CMAWatcher.exe
c:\windows\system32\sppsvc.exe
.
**************************************************************************
.
Completion time: 2014-03-01  10:47:00 - machine was rebooted
ComboFix-quarantined-files.txt  2014-03-01 10:46
.
Pre-Run: 110,065,156,096 bytes free
Post-Run: 109,948,481,536 bytes free
.
- - End Of File - - 46978D6811C6785278812761E6FF836C
A36C5E4F47E84449FF07ED3517B43A31
 

 

My computer seems to be running fine. MSE has popped back up in my taskbar, and nurago - TrayIcon is gone from my startups. Are there any other scans that need to be run, now?



#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 01 March 2014 - 10:15 AM


Hello PersonaUser314

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#14 PersonaUser314

PersonaUser314
  • Topic Starter

  • Members
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  • Local time:06:54 PM

Posted 02 March 2014 - 04:54 AM

Here's the log. No problems encountered and the computer still seems to be running fine.

 

ComboFix 14-02-24.02 - Lauren 02/03/2014   9:31.7.4 - x86
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.3317.2453 [GMT 0:00]
Running from: c:\users\Lauren\Desktop\ComboFix.exe
Command switches used :: c:\users\Lauren\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2014-02-02 to 2014-03-02  )))))))))))))))))))))))))))))))
.
.
2014-03-02 09:49 . 2014-03-02 09:49    --------    d-----w-    c:\users\Public\AppData\Local\temp
2014-03-02 09:49 . 2014-03-02 09:49    --------    d-----w-    c:\users\Lauren1\AppData\Local\temp
2014-03-02 09:49 . 2014-03-02 09:49    --------    d-----w-    c:\users\Default\AppData\Local\temp
2014-03-01 13:46 . 2014-03-01 13:46    39464    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{1A96866C-328B-45ED-8FC6-2ADE162179F6}\MpKsleb354437.sys
2014-03-01 10:47 . 2014-02-06 07:08    7947048    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{1A96866C-328B-45ED-8FC6-2ADE162179F6}\mpengine.dll
2014-03-01 10:38 . 2014-03-02 09:49    --------    d-----w-    c:\users\Lauren\AppData\Local\temp
2014-02-28 14:29 . 2014-02-06 07:08    7947048    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-02-27 21:25 . 2014-02-20 03:28    765968    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{01CBA5C1-0109-4B90-8132-6AE2C81E260A}\gapaengine.dll
2014-02-26 03:03 . 2014-02-26 03:03    --------    d-----w-    c:\windows\Migration
2014-02-24 10:30 . 2014-02-24 10:30    --------    d-----w-    c:\windows\ERUNT
2014-02-21 15:53 . 2014-02-21 21:32    --------    d-----w-    c:\programdata\Malwarebytes' Anti-Malware (portable)
2014-02-21 15:53 . 2014-02-21 18:13    107224    ----a-w-    c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-02-21 15:50 . 2014-02-21 15:51    75480    ----a-w-    c:\windows\system32\drivers\mbamchameleon.sys
2014-02-19 11:01 . 2013-12-18 21:10    877480    ----a-w-    c:\windows\system32\npdeployJava1.dll
2014-02-19 11:01 . 2013-12-18 21:10    800168    ----a-w-    c:\windows\system32\deployJava1.dll
2014-02-19 00:17 . 2014-02-24 10:25    --------    d-----w-    C:\AdwCleaner
2014-02-18 02:18 . 2014-02-18 02:18    --------    d-----w-    c:\program files\Common Files\Apple
2014-02-13 03:02 . 2013-12-21 08:56    454656    ----a-w-    c:\windows\system32\vbscript.dll
2014-02-12 18:43 . 2013-12-06 02:02    2048    ----a-w-    c:\windows\system32\msxml3r.dll
2014-02-12 18:43 . 2013-12-06 02:02    1237504    ----a-w-    c:\windows\system32\msxml3.dll
2014-02-12 18:42 . 2013-12-24 23:09    1987584    ----a-w-    c:\windows\system32\d3d10warp.dll
2014-02-12 18:42 . 2013-11-26 08:16    3419136    ----a-w-    c:\windows\system32\d2d1.dll
2014-02-12 18:42 . 2013-12-04 01:54    510976    ----a-w-    c:\windows\system32\RMActivate_ssp.exe
2014-02-12 18:42 . 2013-12-04 01:54    594944    ----a-w-    c:\windows\system32\RMActivate_isv.exe
2014-02-12 18:42 . 2013-12-04 01:54    572416    ----a-w-    c:\windows\system32\RMActivate.exe
2014-02-12 18:42 . 2013-12-04 01:54    508928    ----a-w-    c:\windows\system32\RMActivate_ssp_isv.exe
2014-02-12 18:42 . 2013-12-04 02:03    423936    ----a-w-    c:\windows\system32\secproc_isv.dll
2014-02-12 18:42 . 2013-12-04 02:03    428032    ----a-w-    c:\windows\system32\secproc.dll
2014-02-12 18:42 . 2013-12-04 02:03    87040    ----a-w-    c:\windows\system32\secproc_ssp_isv.dll
2014-02-12 18:42 . 2013-12-04 02:03    87040    ----a-w-    c:\windows\system32\secproc_ssp.dll
2014-02-12 18:42 . 2013-12-04 02:02    390144    ----a-w-    c:\windows\system32\msdrm.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-02-21 10:40 . 2012-04-12 12:52    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2014-02-21 10:40 . 2011-06-16 19:28    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2014-02-20 03:28 . 2013-03-21 05:00    765968    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2014-01-22 20:37 . 2014-01-22 20:37    107256    ----a-w-    c:\windows\system32\drivers\RapportKELL.sys
2014-01-19 07:32 . 2009-10-26 15:00    231584    ------w-    c:\windows\system32\MpSigStub.exe
2013-12-18 21:10 . 2014-01-16 12:02    94632    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Steam"="c:\program files\Steam\Steam.exe" [2013-10-30 1820584]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-23 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-23 150552]
"WinPatrol"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2012-04-15 374368]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-23 948440]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2013-05-01 421888]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ProfSvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@=""
.
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2013-09-05 171680]
R3 EagleXNt;EagleXNt;c:\windows\system32\drivers\EagleXNt.sys [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe [2014-02-06 108032]
R3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2014-02-21 75480]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2013-09-27 104768]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2013-10-23 280288]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-05-21 1343400]
R4 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\3.0.287\McCHSvc.exe [2012-09-11 234776]
R4 sptd;sptd;c:\windows\\SystemRoot\System32\Drivers\sptd.sys [x]
S0 RapportKELL;RapportKELL;c:\windows\System32\Drivers\RapportKELL.sys [2014-01-22 107256]
S1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\DRIVERS\dtsoftbus01.sys [2013-10-02 239168]
S1 HssDRV6;Hotspot Shield Routing Driver 6;c:\windows\system32\DRIVERS\hssdrv6.sys [2012-07-24 35560]
S1 MpKsleb354437;MpKsleb354437;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{1A96866C-328B-45ED-8FC6-2ADE162179F6}\MpKsleb354437.sys [2014-03-01 39464]
S1 RapportCerberus_59849;RapportCerberus_59849;c:\programdata\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus32_59849.sys [2013-10-28 340432]
S1 RapportEI;RapportEI;c:\program files\Trusteer\Rapport\bin\RapportEI.sys [2014-01-22 155704]
S1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [2014-01-22 228888]
S2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [2014-01-22 1444120]
S3 netr73;Belkin Wireless 54G USB Network Adapter Driver for Vista;c:\windows\system32\DRIVERS\netr73.sys [2009-10-26 464384]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-07-13 139776]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MPKSLEB354437
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
Akamai    REG_MULTI_SZ       Akamai
.
Contents of the 'Scheduled Tasks' folder
.
2014-03-02 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-12 10:40]
.
2014-03-01 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-03-16 16:35]
.
2014-03-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-03-16 16:35]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = <local>
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Lauren\AppData\Roaming\Mozilla\Firefox\Profiles\kj7vdly3.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(2008)
c:\program files\BillP Studios\WinPatrol\PATROLPRO.DLL
.
Completion time: 2014-03-02  09:52:24
ComboFix-quarantined-files.txt  2014-03-02 09:52
ComboFix2.txt  2014-03-01 10:47
.
Pre-Run: 109,944,569,856 bytes free
Post-Run: 109,971,148,800 bytes free
.
- - End Of File - - 315EF3F267E53E17B97565A3301A0062
A36C5E4F47E84449FF07ED3517B43A31
 



#15 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 02 March 2014 - 06:31 PM


Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • McAfee Security Scan Plus
      Vuze


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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