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BSOD


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11 replies to this topic

#1 Athlete

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Posted 19 February 2014 - 05:50 PM

Greetings

 

Let me get straight to the point, I keep getting this BSOD screen, where I see something's being dumped somewhere and that my computer will shutdown to prevent further damage, but I can't get to read what exactly BSOD is saying there since my computer restarts too fast...

 

When I get back into windows I get a note that windows had recovered from an unexpected shutdown with following problem details:

 

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1050

Additional information about the problem:
  BCCode:    50
  BCP1:    FFFFF680008EA648
  BCP2:    0000000000000000
  BCP3:    FFFFF80002C7155B
  BCP4:    0000000000000002
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    256_1

Files that help describe the problem:
  C:\Windows\Minidump\021914-22031-01.dmp
  C:\Users\Grudge\AppData\Local\Temp\WER-64484-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
 

I have recently reinstalled Windows in order to stop this BSOD thing, but this thing still keeps going on and I doubt it has anything to do with virus/malware infections since avast isn't reporting anything.

One more thing bothering is that Firefox keeps crushing but I have avoided that issue by switching to Chrome when it does crash so that's not really too much of an issue.

 

Could anyone assist me about this? What shall I do?

Thanks in advance!

 

Mark

 

 



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#2 jhayz

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Posted 20 February 2014 - 12:49 AM

Welcome to Bleeping Computer Athlete :)

 

Please post the computer model or motherboard if custom built next time. Any changes before this started to happen?

The BSOD bugcheck code

Usual causes:  Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus,  Device driver, NTFS corruption, BIOS

 

Can you boot to safemode without the restart problem? Please post the PSU brand and wattage next time. Remove all RAM sticks depending on how many are installed and use only one alternately.


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#3 Athlete

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Posted 20 February 2014 - 02:46 PM

Thanks for your reply

I was thinking it has something to do with the hardware tbh, to be more precise I was thinking of fan wasn't cooling enough but temperature seems ok

 

Motherboard is Abit IL9 Pro 945P

PSU is FORTRON 350W, ATX 2.0, HQ, PFC, 12cm fan

And I've got 3 x 1GBRAM sticks, but if I remove 2x out it will reduce my computer speed?

 

Also have to mention that my CD/DVD device isn't recognized by Windows at all and I don't see it starting in BIOS either, maybe it's the cause of all this?

 

Not sure what you mean about safemode, I can enter safemode without any issues...good thing is, had only 2 BSODs today.

 

Is there anything else you would recommend me to do?

 

 

Mark



#4 jhayz

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Posted 20 February 2014 - 08:18 PM

I can enter safemode without any issues...good thing is, had only 2 BSODs today.

 

Ok ,let's check the BSODs.

 

Please go to C:\Windows\Minidump folder. Do you see any dmp logs from the folder?  If yes, then read the instruction of the second paragraph below.If not, configure small memory dump debugging information under startup and recovery.

> Right-click My Computer and choose Properties.
> Go to Advanced System Settings - Advance Tab.
> Under Startup and Recovery, click Settings...
> Look for 'write debugging information' and use small memory dump
> Checkmark overwrite any existing file

If there are latest created minidumps under C:\Windows\Minidump folder, please post the latest dmp logs (atleast 5) by :
Note : If dmp logs from minidump folder is not allowed due to security or admin permission problem, disable UAC control temporarily
or see this link.
> Highlight (holding ctrl key) and choosing the latest dmp logs by hitting enter or left mouse click.
> Right-click and choose send to desktop.
> When on desktop, highlight all dmp logs and right-click and send to compressed zipped folder.
> Upload and share the link by registering here https://www.box.com/
* minidumps log sample 010613 - 16676 -01.dmp -> 01 is for month - 06 for day - 13 is for year.
* If you use any 3rd party software such as Ccleaner, please uncheck the minidumps box so as not to remove the dump files next time.

 

but if I remove 2x out it will reduce my computer speed?

 

Yes, but depending on your computer usage as it's part of the troubleshooting.

 

Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.

 

Download MiniToolBox and run the program. Select
List Last 10 Event Viewers, List Installed Programs and List Users, Partitions and Memory Size then click Go.
A notepad will open then copy-paste the report on your next reply.


Edited by jhayz, 20 February 2014 - 08:20 PM.

Tekken
 


#5 Athlete

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Posted 21 February 2014 - 01:04 PM

Hi

I just tried posting a full reply and it stopped on saving my post so I will separate it into 2 parts and post a link on Speccy Snapshot instead of copying full content.

 

Here's the box.com link:  https://app.box.com/s/uhi64dircoshci6hjnnr

 

Noticed that my DVD device is recognizable again when I run that Speccy.

I pressed that 'copy to clipboard' button but nothing happened, here's the browser link:

http://speccy.piriform.com/results/VNd1llEgedyDygofipG8sne


Minitoolbox report:

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Grudge (administrator) on 21-02-2014 at 19:09:27
Running from "C:\Users\Grudge\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/21/2014 01:50:47 PM) (Source: Application Error) (User: )
Description: Faulting application name: SbieSvc.exe, version: 4.8.0.0, time stamp: 0x52d97ca6
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x1418
Faulting application start time: 0xSbieSvc.exe0
Faulting application path: SbieSvc.exe1
Faulting module path: SbieSvc.exe2
Report Id: SbieSvc.exe3

Error: (02/21/2014 01:12:24 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_SysMain, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: sysmain.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9db
Exception code: 0xc0000005
Fault offset: 0x000000000001a490
Faulting process id: 0x15a8
Faulting application start time: 0xsvchost.exe_SysMain0
Faulting application path: svchost.exe_SysMain1
Faulting module path: svchost.exe_SysMain2
Report Id: svchost.exe_SysMain3

Error: (02/21/2014 00:41:13 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_SysMain, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: sysmain.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9db
Exception code: 0xc0000005
Fault offset: 0x000000000001a6ba
Faulting process id: 0x7ac
Faulting application start time: 0xsvchost.exe_SysMain0
Faulting application path: svchost.exe_SysMain1
Faulting module path: svchost.exe_SysMain2
Report Id: svchost.exe_SysMain3

Error: (02/21/2014 11:21:25 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/21/2014 00:15:53 AM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_SysMain, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: sysmain.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9db
Exception code: 0xc0000005
Fault offset: 0x0000000000004e03
Faulting process id: 0x13a0
Faulting application start time: 0xsvchost.exe_SysMain0
Faulting application path: svchost.exe_SysMain1
Faulting module path: svchost.exe_SysMain2
Report Id: svchost.exe_SysMain3

Error: (02/20/2014 10:14:22 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_SysMain, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: sysmain.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9db
Exception code: 0xc0000005
Fault offset: 0x000000000001a6ba
Faulting process id: 0x1008
Faulting application start time: 0xsvchost.exe_SysMain0
Faulting application path: svchost.exe_SysMain1
Faulting module path: svchost.exe_SysMain2
Report Id: svchost.exe_SysMain3

Error: (02/20/2014 09:43:13 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_SysMain, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: sysmain.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9db
Exception code: 0xc0000005
Fault offset: 0x00000000000199ba
Faulting process id: 0x8e4
Faulting application start time: 0xsvchost.exe_SysMain0
Faulting application path: svchost.exe_SysMain1
Faulting module path: svchost.exe_SysMain2
Report Id: svchost.exe_SysMain3

Error: (02/20/2014 09:38:25 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/20/2014 09:19:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_SysMain, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: sysmain.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9db
Exception code: 0xc0000005
Fault offset: 0x00000000000032df
Faulting process id: 0x3b00
Faulting application start time: 0xsvchost.exe_SysMain0
Faulting application path: svchost.exe_SysMain1
Faulting module path: svchost.exe_SysMain2
Report Id: svchost.exe_SysMain3

Error: (02/20/2014 09:15:13 PM) (Source: Application Error) (User: )
Description: Faulting application name: wmplayer.exe, version: 12.0.7601.17514, time stamp: 0x4ce7a485
Faulting module name: MFPlat.DLL, version: 12.0.7600.16385, time stamp: 0x4a5bda38
Exception code: 0xc0000005
Fault offset: 0x00021071
Faulting process id: 0x469c
Faulting application start time: 0xwmplayer.exe0
Faulting application path: wmplayer.exe1
Faulting module path: wmplayer.exe2
Report Id: wmplayer.exe3


System errors:
=============
Error: (02/21/2014 01:12:24 PM) (Source: Service Control Manager) (User: )
Description: The Superfetch service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (02/21/2014 00:41:14 PM) (Source: Service Control Manager) (User: )
Description: The Superfetch service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (02/21/2014 11:19:50 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.

Error: (02/21/2014 02:14:49 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR3.

Error: (02/21/2014 02:14:49 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR3.

Error: (02/21/2014 02:14:48 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR3.

Error: (02/21/2014 02:14:48 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR3.

Error: (02/21/2014 00:15:53 AM) (Source: Service Control Manager) (User: )
Description: The Superfetch service terminated unexpectedly.  It has done this 3 time(s).

Error: (02/21/2014 00:12:32 AM) (Source: LsaSrv) (User: NT AUTHORITY)
Description: An anonymous session connected from PCOMP has attempted to open an LSA policy handle on this machine. The attempt was rejected with STATUS_ACCESS_DENIED to prevent leaking security sensitive information to the anonymous caller.
 The application that made this attempt needs to be fixed. Please contact the application vendor. As a temporary workaround, this security measure can be disabled by setting the \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\TurnOffAnonymousBlock DWORD value to 1.
 This message will be logged at most once a day.

Error: (02/20/2014 10:14:22 PM) (Source: Service Control Manager) (User: )
Description: The Superfetch service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================
Error: (02/21/2014 01:50:47 PM) (Source: Application Error)(User: )
Description: SbieSvc.exe4.8.0.052d97ca6unknown0.0.0.000000000c000000500000000141801cf2efd81dbf995D:\Program Files\Sandboxie\32\SbieSvc.exeunknownc831d3f2-9af6-11e3-ae5d-00508dca0aea

Error: (02/21/2014 01:12:24 PM) (Source: Application Error)(User: )
Description: svchost.exe_SysMain6.1.7600.163854a5bc3c1sysmain.dll6.1.7601.175144ce7c9dbc0000005000000000001a49015a801cf2ef9f75bd8d5C:\Windows\system32\svchost.exec:\windows\system32\sysmain.dll6b7b25be-9af1-11e3-ae5d-00508dca0aea

Error: (02/21/2014 00:41:13 PM) (Source: Application Error)(User: )
Description: svchost.exe_SysMain6.1.7600.163854a5bc3c1sysmain.dll6.1.7601.175144ce7c9dbc0000005000000000001a6ba7ac01cf2eee7d4d5408C:\Windows\system32\svchost.exec:\windows\system32\sysmain.dll1058c996-9aed-11e3-ae5d-00508dca0aea

Error: (02/21/2014 11:21:25 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/21/2014 00:15:53 AM) (Source: Application Error)(User: )
Description: svchost.exe_SysMain6.1.7600.163854a5bc3c1sysmain.dll6.1.7601.175144ce7c9dbc00000050000000000004e0313a001cf2e80dd8471c1C:\Windows\system32\svchost.exec:\windows\system32\sysmain.dllf10e53ec-9a84-11e3-98d8-00508dca0aea

Error: (02/20/2014 10:14:22 PM) (Source: Application Error)(User: )
Description: svchost.exe_SysMain6.1.7600.163854a5bc3c1sysmain.dll6.1.7601.175144ce7c9dbc0000005000000000001a6ba100801cf2e7c84934319C:\Windows\system32\svchost.exec:\windows\system32\sysmain.dllf74791fb-9a73-11e3-98d8-00508dca0aea

Error: (02/20/2014 09:43:13 PM) (Source: Application Error)(User: )
Description: svchost.exe_SysMain6.1.7600.163854a5bc3c1sysmain.dll6.1.7601.175144ce7c9dbc000000500000000000199ba8e401cf2e7b83f64d07C:\Windows\system32\svchost.exec:\windows\system32\sysmain.dll9d887435-9a6f-11e3-98d8-00508dca0aea

Error: (02/20/2014 09:38:25 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/20/2014 09:19:49 PM) (Source: Application Error)(User: )
Description: svchost.exe_SysMain6.1.7600.163854a5bc3c1sysmain.dll6.1.7601.175144ce7c9dbc000000500000000000032df3b0001cf2e779b1b8a28C:\Windows\system32\svchost.exec:\windows\system32\sysmain.dll581e83a5-9a6c-11e3-abf4-00508dca0aea

Error: (02/20/2014 09:15:13 PM) (Source: Application Error)(User: )
Description: wmplayer.exe12.0.7601.175144ce7a485MFPlat.DLL12.0.7600.163854a5bda38c000000500021071469c01cf2e7872ccfc0dC:\Program Files (x86)\Windows Media Player\wmplayer.exeC:\Windows\system32\MFPlat.DLLb3ee367b-9a6b-11e3-abf4-00508dca0aea


CodeIntegrity Errors:
===================================
  Date: 2014-02-07 17:20:23.106
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\Grudge\AppData\Local\Temp\PCIUtil.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-02-07 17:20:23.106
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\Grudge\AppData\Local\Temp\PCIUtil.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

µTorrent (Version: 3.3.2.30544)
Adobe Flash Player 12 Plugin (Version: 12.0.0.44)
avast! Free Antivirus (Version: 9.0.2013)
CloudReading (Version: 1.1.47.1220)
Driver Reviver (Version: 4.0.1.74)
Foxit Reader (Version: 6.1.2.1224)
Google Chrome (Version: 33.0.1750.117)
Google Update Helper (Version: 1.3.22.5)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Mozilla Firefox 27.0.1 (x86 en-US) (Version: 27.0.1)
Mozilla Maintenance Service (Version: 27.0.1)
NVIDIA Control Panel 307.83 (Version: 307.83)
NVIDIA Graphics Driver 307.83 (Version: 307.83)
NVIDIA Install Application (Version: 2.1002.109.706)
NVIDIA Update 1.10.8 (Version: 1.10.8)
NVIDIA Update Components (Version: 1.10.8)
PowerISO (Version: 5.5)
Programmer's Notepad (Version: 2.3.4.2350)
REALTEK GbE & FE Ethernet PCI NIC Driver (Version: 1.02.0000)
Realtek High Definition Audio Driver (Version: 6.0.1.7083)
Sandboxie 4.08 (64-bit) (Version: 4.08)
Speccy (Version: 1.25)
TortoiseSVN 1.8.4.24972 (64 bit) (Version: 1.8.24972)
WinRAR 5.01 (64-bit) (Version: 5.01.0)

========================= Memory info: ===================================

Percentage of memory in use: 39%
Total physical RAM: 3071.37 MB
Available physical RAM: 1868.29 MB
Total Pagefile: 6140.91 MB
Available Pagefile: 4712.88 MB
Total Virtual: 4095.88 MB
Available Virtual: 3960.51 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:44.4 GB) (Free:20.93 GB) NTFS
2 Drive d: () (Fixed) (Total:30.03 GB) (Free:10.79 GB) NTFS
4 Drive f: (Igre) (Fixed) (Total:63.49 GB) (Free:1.75 GB) NTFS
6 Drive h: (Filmovi) (Fixed) (Total:51 GB) (Free:0.35 GB) NTFS
8 Drive z: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS

========================= Users: ========================================

User accounts for \\PCOMP

Administrator            Grudge                   Guest                    
UpdatusUser              


**** End of log ****
 


Edited by Athlete, 21 February 2014 - 01:09 PM.


#6 jhayz

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Posted 22 February 2014 - 04:51 AM

:step1: Please got your BIOS utility and post the current BIOS version and the power voltage +5V | +12 V readings next time.

 

:step2: Bluescreen dmp files listed are

a. ntkrnlmp.exe  - is either caused by a bad or faulty power supply, memory stick or outdated drivers. Use one stick at a time or in pairs then check the difference. Replacing a good known power supply of same or greater wattage is necessary if the problem is not resolved.

:exclame:  According to your Motherboard's driver section, the only supported Windows edition is up to Vista 64 bit. Since this a newly installed operating system, did you checked if your hardwares have full support for windows 7 drivers? I'm not sure if all the Vista drivers would work for Windows 7 though. Guess your stuck with Windows Vista if the BSOD is not resolved as outdated and incorrect drivers could play in bluescreen problems.

b. AVastSvc.exe/ASwmonFlt.sys - is part of Avast. Remove avast completely while troubleshooting the BSODs.


Tekken
 


#7 Athlete

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Posted 22 February 2014 - 09:21 AM

Hey jhayz,

appreciate your effort but before everything, have to tell you one important piece of info I hadn't told you before, and it might be the crucial one.

I've been running Windows 7 32bit version for 4 years, since 2009 to 2013 and in that period of time I have never had any problems regarding BSOD.

So I've decided to move to 64bit version and when I eventually moved to 64bit version, at first, everything was fine, but then BSOD issue started to occur and I have never suspected it would have anything to do with it, could this be the problem?

 

Now I've tried to do what you asked but I'm very unsure on how to do it, all I got is my BIOS version via regedit.

AMIBIOS (American Megatrends Inc.)

Version: 08.00.12

Build date: 10/27/03

Also got this, don't know what does it mean but here it is:

SMBIOS Version: 2.3

 

About these voltage readings, I did find some in the BIOS and I will enlist them even though I'm unsure if this is what you asked for:

CPU Vcore: 1.319V

NB Vcore: 1.483V

+12v: 12.438V

+5V: 5.134V

+5VSB: 5.053V

VBAT: 3.290V

 

a. ntkrnlmp.exe

Drives are definitely up to date and memory sticks are fine as well, but

the thing bothering me, as previous mentioned, is CD/DVD drive. In most of the times it isn't recognizable at all, yesterday I tried to burn some CDs and DVDs for couple of times, using different burning software and it failed each time, maybe it's not getting enough power from PSU?

So only suspicious thing left would be PSU, if I should buy a new one please tell me which one.

 

And last but not least, you are asking me to completely uninstall Avast?

 

 

Mark


Edited by Athlete, 22 February 2014 - 09:23 AM.


#8 jhayz

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Posted 23 February 2014 - 12:06 AM

And last but not least, you are asking me to completely uninstall Avast?

 

Start with this step first. Avast is not stranger to causing bluescreens. Its either you reinstall it or use free Microsoft Security Essentials. Sandboxie also made a error during operation. Noticde it was not mentioned during my previous suggestions as we need to identify if its Avast as the conflict. If the replacement or reinstall still contains BSOD, remove Sandboxie then check the difference then proceed with the next steps.

 

the thing bothering me, as previous mentioned, is CD/DVD drive. In most of the times it isn't recognizable at all, yesterday I tried to burn some CDs and DVDs for couple of times, using different burning software and it failed each time, maybe it's not getting enough power from PSU?

 

Physically checking the connections, reseat or use a different cable, try reloading default settings on BIOS. Use of proper caution like touching the side casing before working inside and obviously power unplugged and turned off. Removing the CMOS battery for a couple of minutes would reset and detect hardwares next reboot just make sure to configure the time and date. Not sure about the reliability of the generic power supply but overall it could addressed also the BSOD and optical drive problems as 3rd step in approaching the problem at hand. Generally power supplies are like the processors in the motherboard in terms of proper voltage distribution.

 So I've decided to move to 64bit version and when I eventually moved to 64bit version

 

Actually with 3 GB of memory installed, there is no need to move or upgrade to 64 bit.

:exclame: Check the motherboard support site for BIOS updates latest version 13. Any hardware, software updates or OS upgrades addresses certain fixes and stability on the system. Please read the BIOS instructions and follow as how it should be done accordingly.


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#9 Athlete

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Posted 23 February 2014 - 08:09 PM

Greetings again

What I have done so far is completely removal of avast and installation of Microsoft Security Essentials, besides that also removed Sandboxie.

 

Next thing, it gave me a really hard time and almost went nuts (:

I was looking for latest BIOS version, 1.3, but abit site is completely out of service, couldn't download anything from there. So I googled it and at least 50 other sites had this same link from abit which isn't working. So I've tried to download it via various other programs and then all of these programs spread out through my system and spent quite some time removing them. Eventually I found 1.3 BIOS version on some Russian site, it's the same version as 1.3 one found on their site: http://abit.ws/page/au/download/download_bios_detail.php@pFILE_TYPE=Bios&pMAIN_TYPE=Motherboard&pTITLE_ON_SCREEN=IL9+Pro&pSOCKET_TYPE=LGA775

but now I can't find flashing utility anywhere, I've read so many guides and very few of them are saying that I don't need flash utility at all while others are saying the opposite, that I need it.

Since I don't have floppy drive, I intend to upgrade BIOS from USB. I have downloaded HP USB Disk Storage Format Tool, created a DOS startup disk with it and extracted BIOS 1.3 contents to USB.

Now what I'm asking is do I need to put that flash utility(called AWDFLASH.EXE) on USB as well or will I be just fine without it?

 

Thanks for your patience and time,

 

Mark



#10 jhayz

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Posted 23 February 2014 - 09:36 PM

Now what I'm asking is do I need to put that flash utility(called AWDFLASH.EXE) on USB as well or will I be just fine without it?

 

No you won't be needing the flash utility as prescribed clearly for files before August 2001 (see link). It seems we are stuck on the BIOS upgrade at this point. The zip How's the computer running? Just proceed with the other suggestions and just update back with the outcome. Hold off the BIOS update for now and don't go to unknown support sites.


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#11 Athlete

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Posted 27 February 2014 - 12:39 PM

Hello again and sorry for such a delay.

 

Did a major thing, I've updated the BIOS 3 days ago and wanted to make sure that was the issue. Apparently it was, I haven't had any BSODs since the update.

Only bad thing update did is nerfing my RAM from 3.00GB to 2.87GB usable where it was 3.00GB usable before the update.

Anyway I wish to thank you for your effort, time and least but not least, your help and tips. :)

 

Next thing, I was thinking of going back to 32bit version of Windows, since I have bought the original version as soon as it was out, in the year of 2009.

I would have never upgraded to 64bit if I knew that RAM memory thing, should have googled it before.

 

If there is anything else you would recommend me to do, any upgrade/update/change, please don't hesitate to tell me.

 

 

Mark


Edited by Athlete, 27 February 2014 - 12:41 PM.


#12 jhayz

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Posted 27 February 2014 - 09:19 PM

You're Welcome on behalf of Bleeping Computer.
 

I would have never upgraded to 64bit if I knew that RAM memory thing, should have googled it before.

 

If there is anything else you would recommend me to do, any upgrade/update/change, please don't hesitate to tell me.

 

You can still use your 64 bit version with the same setup and add additional stick of same speed and brand if possible to maximize your system performance.


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