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Emisoft Antimalware and false positives


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#1 enrico68

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Posted 19 February 2014 - 05:37 PM

Hello Bleepingcomputer forum,

 

I noticed in the download section the good review about Emisoft Antimalware, and in the Best Practices by Quietman7 the same antimalware product was added to the list, as a good candidate for malware protection. I remember using the trial version a few years ago, maybe two or three, and what made me decide not to choose it was the high number of false potitives the program had. Is it still like that, or have Emisoft come up with a more intelligent engine, if you may? I am not a computer expert by any means, that implies I do not have the knowledge to tell whether a process or program should execute or be quarantined. I know Emisoft has a trial version, but before I install it and try it out again, I would like a feedback and an opinion from you. Maybe it is a very good product, if you know how to deal with it, but it is not for the masses...thanks for any imput and suggestion you will give me,

 

regards,

 

Enrico :wink:



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#2 quietman7

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Posted 19 February 2014 - 06:15 PM

Emsisoft products, like any other security scanning software, can occassionally detect a legitimate file as being malicious (a "false positive."). Emsisoft acknowledges this possibility in support articles like the following.

 

...Sometimes security software falsely identifies important crucial system components as a threat (hence the term False Positives - FP)....

Using Security Software To Scan Data

I have been using Emsisoft Anti-Malware (EAM) for a while now and thus far, have not encountered a false detection. If you encounter such detections, they can be reported to the Emsisoft False positives forum.

Alternatively, you can Contact Emsisoft Support: False alerts directly and send an email to: fp@emsisoft.com

If a file appears to be suspicious you can Submit a suspicious file sample to Emsisoft's research lab so they can investigate.

 

BTW, you should always get a second opinion on suspicious or questionable file detections by submitting them to one of the following online services that analyzes suspicious files:

--In the "File to Scan" (Upload or Submit) box, browse to the location of the file(s) in question and submit (upload) it for scanning/analysis. If you get a message saying "File has already been analyzed", click Reanalyze or Scan again.


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