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Windows 8 desktop changed.


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#1 Zyzyxz

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Posted 19 February 2014 - 01:27 PM

Hi, I've been having problems today with my computer. When I first ran my computer today it took a longer time than usual to log onto the accounts. Once I got logged in, the desktop background and programs were all changed to a different user when I searched for the folder. I would've tried system restoring, however the restore point was deleted. I'm currently running AVG and Malware Bytes a secound time, but it doesn't seem to be working too well in solving this. The computer was working perfectly fine yesterday, but is running into issues today. Any advice will be appreciated, thanks.

 

Also,  when I tried to launch Windows Defender, it gave me an windows defender error code 0x8007139f. After I installed Malware Bytes and AVG, it says "This app has been turned off and isn't monitoring your computer. If you're using another app to check for malicious or unwanted software, use Action Center to check that app's status." 

 

 

I just restarted my computer after an Malware Bytes scan, and everything automatically "resetted." The applications I unpinned were pinned on the taskbar and my history on my browser was cleared after I restarted my computer. 


Edited by Zyzyxz, 19 February 2014 - 02:59 PM.


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#2 boopme

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Posted 19 February 2014 - 08:50 PM

Hello Zyzyxz

Appears we should get a deeper look to see what is un here.
Please repost the above info in a new topic.

Please follow this Preparation Guide, do steps 6,7 and 8 and post in a new topic.
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