My sister dropped off her computer and told me that the FBI Moneypak virus got her computer. She ran a virus scan right away and the virus has not shown up again. Problem is, here doc files and picture files are messed up.
I ran malwarebytes and is cleaned up a few things. I then ran eset online scanner and it found 1697 infected files but it freezes at 99 percent. I've run it 2 times and the same thing. When I cancel eset, it has not cleaned up any of the infected files.
The picture folders have a yellow lock placemat in them. When I open the folder, there are 3 HOWDECRYPT files. GIF, HTM, TXT.
The Doc files do not open at all.
Any help would be appreciated.