Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Seagate External HDD recognized but not mounted


  • Please log in to reply
63 replies to this topic

#1 professorchaos

professorchaos

  • Members
  • 128 posts
  • OFFLINE
  •  
  • Local time:01:15 PM

Posted 18 February 2014 - 08:23 PM

Hey guys, my external that I've been using around 2 years now won't mount but I can see it in the Device Manager (Windows 7). Granted I haven't tried it on other machines but might this be a common issue with a known fix? A quick google suggested that I uninstall the device in the Manager and plug it back in for reinstallation. I uninstalled and plugged it back in, finding the same behavior as before. I've tried on all ports. the device is definitely receiving power


Edited by professorchaos, 18 February 2014 - 08:25 PM.


BC AdBot (Login to Remove)

 


#2 OldPhil

OldPhil

    Doppleganger


  • Members
  • 4,049 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Long Island New York
  • Local time:01:15 PM

Posted 18 February 2014 - 08:52 PM

Have you gone into manage and set the drive to active?  You may also have to assign it a drive letter.

 

Phil


Honesty & Integrity Above All!


#3 JohnnyJammer

JohnnyJammer

  • Members
  • 1,117 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:QLD Australia
  • Local time:03:15 AM

Posted 18 February 2014 - 09:08 PM

yeh see if it populates in the computer managment interface, goto run and type compmgmt.msc and hit enter and then select the Disk Management. it should populate then, atleast you will know if it mounts.

#4 professorchaos

professorchaos
  • Topic Starter

  • Members
  • 128 posts
  • OFFLINE
  •  
  • Local time:01:15 PM

Posted 18 February 2014 - 09:33 PM

Now this didn't happen when recently I tried to check it out in Disk Management but now it's asking me to "initialize a disk before Logical Disk Manager can access it" and giving me partition style choices. My instinct is to not do this



#5 JohnnyJammer

JohnnyJammer

  • Members
  • 1,117 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:QLD Australia
  • Local time:03:15 AM

Posted 18 February 2014 - 09:54 PM

Youshould be able to initialize it and select MBR not GPT unless its bigger than 2 terabyte

#6 professorchaos

professorchaos
  • Topic Starter

  • Members
  • 128 posts
  • OFFLINE
  •  
  • Local time:01:15 PM

Posted 18 February 2014 - 09:56 PM

I was worried it was going to overwrite the existing partition



#7 professorchaos

professorchaos
  • Topic Starter

  • Members
  • 128 posts
  • OFFLINE
  •  
  • Local time:01:15 PM

Posted 19 February 2014 - 09:31 AM

"Don't initialize the disk, which would erase all of the data on it.  Initializing is only needed when a disk is brand new and hasn't been used."

http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/what-does-initialization-do-to-a-hard-disk/4c01e30c-37fb-4884-b124-ac2d59078008

 

Man I almost just followed your advice and lost everything! Anyone else have suggestions? I've had no signs of imminent disk failure so is there any way to run a disk check or any of the usual HDD fixes if it's not mounted? Or some other way to get it mounted?



#8 JohnC_21

JohnC_21

  • Members
  • 22,950 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:15 PM

Posted 19 February 2014 - 10:32 AM

I would see if it mounts in another computer first. You could also try using a program called find partition and mount. It will look for any lost partitions and mount them. Then you could copy your important data over to your internal drive. If you can transfer your important data then you can use testdisk to repair the partition table.

 

http://findandmount.com/



#9 OldPhil

OldPhil

    Doppleganger


  • Members
  • 4,049 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Long Island New York
  • Local time:01:15 PM

Posted 19 February 2014 - 01:55 PM

I would not initialize, right click and mark active.


Honesty & Integrity Above All!


#10 JohnnyJammer

JohnnyJammer

  • Members
  • 1,117 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:QLD Australia
  • Local time:03:15 AM

Posted 19 February 2014 - 07:39 PM

lol, ive literally done this hundreds of times and a disk that does not mount needs to be initializes and then mounted (needs to be either MBR or GPT, you try fixing/repairing the partition table with Hirens Boot cd (Boot into Gparted)) because the mount point is odiously corrupted. All i told you is what i have been doing for years and years and never lost a single file.

#11 professorchaos

professorchaos
  • Topic Starter

  • Members
  • 128 posts
  • OFFLINE
  •  
  • Local time:01:15 PM

Posted 21 February 2014 - 09:55 PM

@JohnC_21 I've tried on a couple of other machines, no mount. There's a whole lot more data on my external than on my internal.

 

@OldPhil I only see "Initialize Disk" "Offline" "Properties" and "Help"

 

@JohnnyJammer haha just the first thing I saw on google - I don't claim to know things



#12 professorchaos

professorchaos
  • Topic Starter

  • Members
  • 128 posts
  • OFFLINE
  •  
  • Local time:01:15 PM

Posted 22 February 2014 - 11:00 AM

Should try gparted first or initializing first?



#13 professorchaos

professorchaos
  • Topic Starter

  • Members
  • 128 posts
  • OFFLINE
  •  
  • Local time:01:15 PM

Posted 25 February 2014 - 09:38 PM

Tried to initialize, got error message "The device is not ready."



#14 JohnC_21

JohnC_21

  • Members
  • 22,950 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:15 PM

Posted 26 February 2014 - 08:07 AM

Does the drive show as RAW in disk management? If not download Recuva. Do not recover any files back to the external drive or they will be lost.



#15 professorchaos

professorchaos
  • Topic Starter

  • Members
  • 128 posts
  • OFFLINE
  •  
  • Local time:01:15 PM

Posted 26 February 2014 - 09:40 AM

Does the drive show as RAW in disk management?

How can I determine this?






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users