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Can't Run a Rootkit Remover


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2 replies to this topic

#1 krzepecki

krzepecki

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  • 2 posts
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  • Local time:06:54 AM

Posted 18 February 2014 - 02:22 PM

I can install Rootkit removers but when I try to run them my computer won't let me. I've tried everything (cleaned malware files, rebooted in safe mode) but I can't run the remover.

 

Copy of DDS text:

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.16518
Run by Krista at 13:53:31 on 2014-02-18
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4044.2166 [GMT -5:00]
.
AV: Spybot - Search and Destroy *Enabled/Updated* {20A26C15-1AF0-7CA3-9380-FAB824A7EE0D}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Care\VCSpt.exe
C:\Program Files\Sony\VAIO Gate\VAIO Gate.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Hp\Common\HPSupportSolutionsFrameworkService.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files (x86)\Nuance\PDF Professional 8\PDFProFiltSrv.exe
C:\Program Files (x86)\PureLeads\plsapp.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Program Files (x86)\Sony\Media Gallery\ElbServer.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\Program Files (x86)\Sony\Media Gallery\VRLPHelper.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files\HP\HP Photosmart 7520 series\Bin\ScanToPCActivationApp.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files (x86)\PureLeads\PureLeadsTray.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
C:\Program Files (x86)\PureLeads\PureLeadsSvc.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
C:\Program Files\Sony\VAIO Smart Network\VSNService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Sony\VAIO Care\esrv\esrv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Sony\VAIO Smart Network\VSNClient.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe
C:\Program Files\Sony\VAIO Care\VCsystray.exe
C:\Program Files\Sony\VAIO Update\VAIOUpdt.exe
C:\Program Files\Sony\VAIO Update\VUAgent.exe
C:\Program Files\Sony\VAIO Personalization Manager\VpmIfPav.exe
C:\Program Files (x86)\DDNi\Oasis\VAIO Messenger.exe
C:\Program Files\Sony\VCM Manager Settings\VcmMgrNotification64.exe
C:\Program Files\Sony\VAIO Care\esrv\esrv_svc.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
C:\Program Files (x86)\DDNi\Oasis2Service\Oasis2Service.exe
C:\Program Files (x86)\PureLeads\PureLeads.Service.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Sony\VAIO Care\VCPerfService.exe
C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\HP\HP Photosmart 7520 series\Bin\HPNetworkCommunicator.exe
C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdate.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
uWindow Title = Internet Explorer, enhanced for Bing and MSN
uDefault_Page_URL = hxxp://sony.msn.com
mWinlogon: Userinit = userinit.exe
BHO: PlusIEEventHelper Class: {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - C:\Program Files (x86)\Nuance\PDF Professional 8\bin\PlusIEContextMenu.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Gaaiho PDF Conversion Toolbar Helper: {C7DA0384-42AA-428c-B832-88AC343DE1A8} - C:\Program Files (x86)\Nuance\PDF Professional 8\bin\GZeonIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Nuance PDF: {BCCE15AE-AC7E-4bc9-94AF-2A714A412BCB} - C:\Program Files (x86)\Nuance\PDF Professional 8\bin\GZeonIEFavClient.dll
uRun: [Elbserver] C:\Program Files (x86)\Sony\Media Gallery\ElbServer.exe /Stay
uRun: [VRLPHelper] C:\Program Files (x86)\Sony\Media Gallery\VRLPHelper.exe /Stay
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
uRun: [HP Photosmart 7520 series (NET)] "C:\Program Files\HP\HP Photosmart 7520 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN39H4B1SH05YY:NW" -scfn "HP Photosmart 7520 series (NET)" -AutoStart 1
uRun: [Spybot-S&D Cleaning] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe" /autoclean
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
mRun: [PureLeads Tray] "C:\Program Files (x86)\PureLeads\PureLeadsTray.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: Open with Nuance PDF Converter 8 - C:\Program Files (x86)\Nuance\PDF Professional 8\cnvres_eng.dll /100
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
LSP: C:\Windows\System32\plsapp.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 10.0.1.1
TCP: Interfaces\{4F89A0A7-8023-4E5B-A549-B9565F48266A} : DHCPNameServer = 10.0.1.1
TCP: Interfaces\{4F89A0A7-8023-4E5B-A549-B9565F48266A}\2556675627560284F64756C6 : DHCPNameServer = 8.8.8.8 8.8.4.4 71.243.0.12
TCP: Interfaces\{4F89A0A7-8023-4E5B-A549-B9565F48266A}\343435E484D2C416B656370225567696F6E6 : DHCPNameServer = 64.72.12.10
TCP: Interfaces\{4F89A0A7-8023-4E5B-A549-B9565F48266A}\E45445745414252383 : DHCPNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
Notify: SDWinLogon - SDWinLogon.dll
AppInit_DLLs= C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.107\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - 
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - 
x64-Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
.
INFO: x64-HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Krista\AppData\Roaming\Mozilla\Firefox\Profiles\t6ulmsb3.default\
FF - prefs.js: browser.startup.homepage - hxxp://search.conduit.com/?ctid=CT3324790&octid=EB_ORIGINAL_CTID&SearchSource=55&CUI=&UM=4&UP=SPDA8D59EE-2CD7-4920-B59A-B6787115AAB2&SSPV=
FF - prefs.js: browser.search.selectedEngine - Conduit Search
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Nuance\PDF Professional 8\bin\nppdf.dll
FF - plugin: C:\Program Files (x86)\Nuance\PDF Professional 8\Bin\nppdf.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R1 SDHookDriver;Hook Test Driver;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHookDrv64.sys [2014-2-16 63904]
R2 ESRV_SVC;Energy Server Service;C:\Program Files\Sony\VAIO Care\esrv\esrv_svc.exe [2013-2-22 427432]
R2 HPSupportSolutionsFrameworkService;HP Support Solutions Framework Service;C:\Program Files (x86)\HP\Common\HPSupportSolutionsFrameworkService.exe [2013-12-17 46904]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-5-4 13336]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2013-11-11 4292960]
R2 Oasis2Service;Oasis2Service;C:\Program Files (x86)\DDNi\Oasis2Service\Oasis2Service.exe [2013-7-2 61440]
R2 PDFProFiltSrv;PDFProFiltSrv;C:\Program Files (x86)\Nuance\PDF Professional 8\PDFProFiltSrv.exe [2012-10-23 135056]
R2 plsapp;plsapp;C:\Program Files (x86)\PureLeads\plsapp.exe [2014-1-23 3690784]
R2 PlsvcV1;PlsvcV1;C:\Program Files (x86)\PureLeads\PureLeadsSvc.exe [2014-1-23 91936]
R2 PlsvcV2;PlsvcV2;C:\Program Files (x86)\PureLeads\PureLeads.Service.exe [2014-1-23 24352]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2010-11-27 398176]
R2 SampleCollector;VAIO Care Performance Service;C:\Program Files\Sony\VAIO Care\VCPerfService.exe [2013-2-21 258048]
R2 SDScannerService;Spybot-S&D 2 Scanner Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [2014-2-16 3921880]
R2 SDUpdateService;Spybot-S&D 2 Updating Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [2014-2-16 1042272]
R2 SDWSCService;Spybot-S&D 2 Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [2014-2-16 171416]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-10-9 3275136]
R2 SOHCImp;VAIO Content Importer;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2011-2-21 113824]
R2 TomTomHOMEService;TomTomHOMEService;C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe [2013-3-22 93072]
R2 uCamMonitor;CamMonitor;C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [2011-5-4 105024]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-5-4 2656280]
R2 VCFw;VAIO Content Folder Watcher;C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2011-1-20 887000]
R2 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2011-2-19 546608]
R2 VcmINSMgr;VAIO Content Metadata Intelligent Network Service Manager;C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe [2011-2-19 385336]
R2 VSNService;VSNService;C:\Program Files\Sony\VAIO Smart Network\VSNService.exe [2011-5-4 852160]
R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;C:\Windows\System32\drivers\ArcSoftKsUFilter.sys [2011-5-4 19968]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-3-29 317440]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-3-29 425064]
R3 semav6thermal64ro;semav6thermal64ro;C:\Windows\System32\drivers\semav6thermal64ro.sys [2012-11-15 13792]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\System32\drivers\SFEP.sys [2010-6-1 12032]
R3 SOHDs;VAIO Device Searcher;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2011-2-21 67232]
R3 SpfService;VAIO Entertainment Common Service;C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe [2011-1-20 286936]
R3 VUAgent;VUAgent;C:\Program Files\Sony\VAIO Update\VUAgent.exe [2013-2-15 1369136]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 CltMngSvc;Search Protect by Conduit Service;C:\PROGRA~2\SearchProtect\Main\bin\CltMngSvc.exe --> C:\PROGRA~2\SearchProtect\Main\bin\CltMngSvc.exe [?]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 e1yexpress;Intel® Gigabit Network Connections Driver;C:\Windows\System32\drivers\e1y60x64.sys [2009-6-10 281088]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-2-15 111616]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 USER_ESRV_SVC;User Energy Server Service;C:\Program Files\Sony\VAIO Care\esrv\esrv_svc.exe [2013-2-22 427432]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2011-2-19 99104]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-11-4 1255736]
S3 WSDScan;WSD Scan Support via UMB;C:\Windows\System32\drivers\WSDScan.sys [2009-7-13 25088]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2014-02-18 16:26:27 -------- d-s---w- C:\Windows\SysWow64\Microsoft
2014-02-18 16:14:53 -------- d-----w- C:\Windows\SysWow64\SearchProtect
2014-02-18 16:10:17 439296 ----a-w- C:\Windows\System32\plsapp64.dll
2014-02-18 16:10:12 354592 ----a-w- C:\Windows\SysWow64\plsapp.dll
2014-02-18 16:10:04 -------- d-----w- C:\ProgramData\PureLeads
2014-02-18 16:10:02 -------- d-----w- C:\Program Files (x86)\PureLeads
2014-02-18 15:47:17 10536864 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{ED09FEE0-3106-4612-A377-A8BFEADF15EB}\mpengine.dll
2014-02-16 22:29:44 21040 ----a-w- C:\Windows\System32\sdnclean64.exe
2014-02-16 22:28:30 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy 2
2014-02-15 15:44:36 -------- d-----w- C:\avast! sandbox
2014-02-15 15:43:14 548864 ----a-w- C:\Windows\System32\vbscript.dll
2014-02-15 15:43:14 454656 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-02-15 03:19:16 -------- d-----w- C:\Program Files\iPod
2014-02-15 03:19:15 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2014-02-15 03:19:15 -------- d-----w- C:\Program Files\iTunes
2014-02-15 03:19:15 -------- d-----w- C:\Program Files (x86)\iTunes
2014-02-15 03:09:46 2048 ----a-w- C:\Windows\SysWow64\msxml3r.dll
2014-02-15 03:09:46 2048 ----a-w- C:\Windows\System32\msxml3r.dll
2014-02-15 03:09:46 1882112 ----a-w- C:\Windows\System32\msxml3.dll
2014-02-15 03:09:35 3928064 ----a-w- C:\Windows\System32\d2d1.dll
2014-02-15 03:09:35 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll
2014-02-15 03:09:35 1987584 ----a-w- C:\Windows\SysWow64\d3d10warp.dll
2014-02-15 03:09:34 3419136 ----a-w- C:\Windows\SysWow64\d2d1.dll
2014-02-14 23:12:23 -------- d-----w- C:\Program Files (x86)\Highlightly
2014-02-14 22:57:02 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2014-02-14 22:57:02 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
2014-02-14 22:56:12 -------- d-----w- C:\ProgramData\Systweak
2014-02-14 22:55:39 -------- d-----w- C:\Program Files (x86)\IminentToolbar
2014-02-14 22:55:29 -------- d-----w- C:\Users\Krista\AppData\Roaming\systweak
2014-02-14 22:54:59 -------- d-----w- C:\temp
2014-02-14 22:32:20 -------- d-----w- C:\Users\Krista\AppData\Roaming\enchant
2014-02-14 21:39:43 -------- d-----w- C:\Users\Krista\AbiSuite
2014-02-14 21:38:29 -------- d-----w- C:\Program Files (x86)\AbiWord
2014-02-13 14:11:17 1237504 ----a-w- C:\Windows\SysWow64\msxml3.dll
2014-01-27 19:44:09 -------- d-----w- C:\Windows\SysWow64\{36C7D2EC-06C2-4796-A89F-93AD16CB453C}{49ED1BC2-70E8-4D8C-B191-ADAC365012D1}
2014-01-27 16:26:24 -------- d-----w- C:\Windows\SysWow64\{9A4521A4-FD3A-4725-9851-9B4A1369BA08}{9681561D-7AC4-4283-A90D-0BE4DE01AA54}
2014-01-27 16:26:22 -------- d-----w- C:\Windows\SysWow64\{0B6B3F7F-4C05-48C4-95C6-6A688CA9F3B0}{BB55D4B6-D7DA-44FA-A030-C952AEB21304}
2014-01-27 04:34:21 -------- d-----w- C:\Windows\SysWow64\{36C7D2EC-06C2-4796-A89F-93AD16CB453C}{797FFCA3-1699-41EC-ABDD-56939F3A445D}
2014-01-27 04:30:27 -------- d-----w- C:\Windows\SysWow64\{9A4521A4-FD3A-4725-9851-9B4A1369BA08}{127E6FA9-17AC-4E55-A2E0-DEEAE7301ED6}
2014-01-27 04:30:26 -------- d-----w- C:\Windows\SysWow64\{0B6B3F7F-4C05-48C4-95C6-6A688CA9F3B0}{4CBB49CD-8A68-4058-9E31-94EFB5E70C49}
2014-01-27 04:13:01 -------- d-----w- C:\Windows\SysWow64\{36C7D2EC-06C2-4796-A89F-93AD16CB453C}{3A984746-28A2-4496-A6FB-8046B70ED46E}
2014-01-27 04:11:32 -------- d-----w- C:\Windows\SysWow64\{9A4521A4-FD3A-4725-9851-9B4A1369BA08}{C77F2E06-8492-4633-9C87-F4A799347D0F}
2014-01-27 04:11:31 -------- d-----w- C:\Windows\SysWow64\{0B6B3F7F-4C05-48C4-95C6-6A688CA9F3B0}{7DF1C99E-29B6-4B2A-A441-085441F60707}
2014-01-27 04:07:41 -------- d-----w- C:\Windows\SysWow64\{36C7D2EC-06C2-4796-A89F-93AD16CB453C}{D3C2989B-4F94-442A-8B6A-BEAD1FED6707}
2014-01-27 04:07:34 -------- d-----w- C:\Windows\SysWow64\{9A4521A4-FD3A-4725-9851-9B4A1369BA08}{A7095049-2FF5-4123-80B6-12678D58263B}
2014-01-27 04:07:34 -------- d-----w- C:\Windows\SysWow64\{0B6B3F7F-4C05-48C4-95C6-6A688CA9F3B0}{44690279-E8CE-41EB-9289-5FF3DE4EBD3F}
2014-01-27 04:06:48 -------- d-----w- C:\Windows\SysWow64\{36C7D2EC-06C2-4796-A89F-93AD16CB453C}{5AAA5A57-C2C5-44CE-97CE-FB60C4E765CD}
2014-01-27 04:06:41 -------- d-----w- C:\Windows\SysWow64\{9A4521A4-FD3A-4725-9851-9B4A1369BA08}{9D9A0615-EF8C-4132-AADF-B66504765195}
2014-01-27 04:06:34 -------- d-----w- C:\Windows\SysWow64\{0B6B3F7F-4C05-48C4-95C6-6A688CA9F3B0}{E56BC5CE-F0D8-4058-8950-29521845A9E9}
.
==================== Find3M  ====================
.
2014-02-18 16:20:46 440672 ----a-w- C:\Windows\System32\drivers\aswndisflt.sys
2014-02-15 04:09:12 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-02-15 04:09:12 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-02-06 11:30:46 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-02-06 11:30:12 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-02-06 11:07:39 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-02-06 11:06:47 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-02-06 10:49:03 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-02-06 10:48:45 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-02-06 10:48:11 708608 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-02-06 10:20:26 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-02-06 10:11:37 5768704 ----a-w- C:\Windows\System32\jscript9.dll
2014-02-06 10:01:36 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-02-06 10:00:46 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-02-06 09:50:32 2041856 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-02-06 09:47:22 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-02-06 09:46:27 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-02-06 09:25:36 4244480 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-02-06 09:24:52 2334208 ----a-w- C:\Windows\System32\wininet.dll
2014-02-06 09:09:30 1964032 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-02-06 08:41:35 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-12-18 11:13:56 270496 ------w- C:\Windows\System32\MpSigStub.exe
2013-11-27 01:41:37 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2013-11-27 01:41:15 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2013-11-27 01:41:11 53248 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2013-11-27 01:41:11 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys
2013-11-27 01:41:09 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
2013-11-27 01:41:06 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2013-11-27 01:41:03 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys
2013-11-26 10:32:56 3156480 ----a-w- C:\Windows\System32\win32k.sys
2013-11-23 15:31:54 878080 ----a-w- C:\Windows\System32\advapi32.dll
.
============= FINISH: 14:06:22.33 ===============
 
Copy of Attach text:
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium 
Boot Device: \Device\HarddiskVolume2
Install Date: 11/3/2012 12:34:54 PM
System Uptime: 2/18/2014 12:54:42 PM (2 hours ago)
.
Motherboard: Sony Corporation |  | VAIO
Processor: Intel® Pentium® CPU B940 @ 2.00GHz | N/A | 800/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 455 GiB total, 365.365 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: 
Description: PCI Device
Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_908B104D&REV_01\4&12C944F9&0&00E3
Manufacturer: 
Name: PCI Device
PNP Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_908B104D&REV_01\4&12C944F9&0&00E3
Service: 
.
==== System Restore Points ===================
.
RP162: 2/14/2014 6:08:00 PM - Removed SavingsbullFilter
RP163: 2/14/2014 6:10:35 PM - Removed Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
RP164: 2/14/2014 9:42:33 PM - Restore Operation
RP165: 2/14/2014 10:00:03 PM - avast! antivirus system restore point
RP166: 2/14/2014 10:09:37 PM - Windows Update
RP168: 2/15/2014 10:39:31 AM - Windows Modules Installer
RP169: 2/15/2014 10:41:01 AM - Windows Modules Installer
RP171: 2/16/2014 7:44:31 PM - Removed Google Talk Plugin
RP172: 2/16/2014 7:54:01 PM - Windows Modules Installer
RP173: 2/18/2014 10:46:27 AM - Windows Update
RP174: 2/18/2014 11:18:19 AM - avast! antivirus system restore point
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Download Assistant
Adobe Flash Player 12 ActiveX
Adobe Reader X (10.1.9) MUI
Alps Pointing-device for VAIO
Amazon Kindle
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Application Manager for VAIO
ArcSoft Magic-i Visual Effects 2
ArcSoft WebCam Companion 4
Bonjour
Conexant HD Audio
D3DX10
Google Chrome
Google Update Helper
HP Photo Creations
HP Photosmart 7520 series Basic Device Software
HP Photosmart 7520 series Help
HP Photosmart 7520 series Product Improvement Study
HP Support Solutions Framework
HP Update
Intel® Control Center
Intel® Management Engine Components
Intel® Processor Graphics
Intel® Rapid Storage Technology
iTunes
Java Auto Updater
Java™ 6 Update 22
Java™ 6 Update 22 (64-bit)
Junk Mail filter update
Media Gallery
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 27.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
Norton Online Backup
Nuance PDF Converter Professional 8
Nuance PDF Converter Professional 8 Update x64
Oasis2Service
OOBE
Plants vs. Zombies
PlayReady PC Runtime amd64
PMB
PMB VAIO Edition Guide
PMB VAIO Edition Plug-in
PureLeads
Remote Keyboard
Remote Play with PlayStation 3
Scansoft PDF Professional
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2898855v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2901110v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2901110v2)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2837615) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition 
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition 
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 
Security Update for Microsoft Office Outlook 2007 (KB2825644) 32-Bit Edition 
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition 
Security Update for Microsoft Office Word 2007 (KB2837617) 32-Bit Edition 
Skype Click to Call
Skype™ 6.11
Sony Corporation
Spybot - Search & Destroy
SSLx64
SSLx86
TestGen
TomTom HOME
TomTom HOME Visual Studio Merge Modules
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2850085) 32-Bit Edition
VAIO - Media Gallery
VAIO - PMB VAIO Edition Guide
VAIO - PMB VAIO Edition Plug-in
VAIO - Remote Keyboard
VAIO - Remote Play with PlayStation®3
VAIO Care
VAIO Control Center
VAIO Data Restore Tool
VAIO Easy Connect
VAIO Event Service
VAIO Gate
VAIO Gate Default
VAIO Hardware Diagnostics
VAIO Help and Support
VAIO Improvement
VAIO Manual
VAIO Messenger
VAIO Quick Web Access
VAIO Sample Contents
VAIO Satisfaction Survey.
VAIO Smart Network
VAIO Transfer Support
VAIO Update
VCCx86
VESx64
VESx86
VGClientX64
VGClientX86
VIx64
VIx86
VSNx64
VU5x64
VU5x86
VWSTx86
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
2/18/2014 9:20:28 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD aswRdr aswRvrt aswSnx aswSP aswTdi aswVmm DfsC discache NetBIOS NetBT nsiproxy Psched rdbss SDHookDriver spldr tdx vwififlt Wanarpv6 WfpLwf
2/18/2014 12:55:37 PM, Error: Service Control Manager [7000]  - The Search Protect by Conduit Service service failed to start due to the following error:  The system cannot find the file specified.
2/18/2014 12:51:12 PM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
2/18/2014 12:51:05 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
2/18/2014 12:51:05 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
2/18/2014 12:50:53 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
2/18/2014 12:50:53 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
2/18/2014 12:50:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
2/18/2014 12:50:44 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
2/18/2014 12:50:37 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD DfsC discache NetBIOS NetBT nsiproxy Psched rdbss SDHookDriver spldr tdx vwififlt Wanarpv6 WfpLwf ws2ifsl
2/18/2014 12:50:37 PM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
2/18/2014 12:50:37 PM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
2/18/2014 12:50:37 PM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
2/18/2014 12:50:37 PM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
2/18/2014 12:50:37 PM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
2/18/2014 12:50:37 PM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.
2/18/2014 12:50:37 PM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
2/18/2014 12:50:37 PM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
2/18/2014 12:50:37 PM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
2/18/2014 12:50:37 PM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
2/18/2014 12:13:24 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.
2/18/2014 12:13:24 PM, Error: Service Control Manager [7000]  - The Spybot-S&D 2 Scanner Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
2/18/2014 12:04:19 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
2/18/2014 11:24:35 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service plsapp with arguments "-Service" in order to run the server: {B1A429DB-FB06-4645-B7C0-0CC405EAD3CD}
2/18/2014 11:23:45 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD aswRdr aswRvrt aswSnx aswSP aswTdi aswVmm DfsC discache NetBIOS NetBT nsiproxy Psched rdbss SDHookDriver spldr tdx vwififlt Wanarpv6 WfpLwf ws2ifsl
2/18/2014 1:28:22 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
2/17/2014 7:28:34 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the VcmIAlzMgr service.
2/17/2014 2:12:06 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the VcmINSMgr service.
2/17/2014 11:15:14 AM, Error: Service Control Manager [7034]  - The Adobe Flash Player Update Service service terminated unexpectedly.  It has done this 1 time(s).
2/17/2014 11:14:48 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
2/15/2014 11:06:01 AM, Error: Service Control Manager [7022]  - The Energy Server Service service hung on starting.
2/14/2014 5:55:23 PM, Error: Service Control Manager [7030]  - The SProtection service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
2/14/2014 4:18:30 PM, Error: Service Control Manager [7031]  - The avast! Firewall service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
2/14/2014 10:12:53 PM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.165.4057.0).
.
==== End Of File ===========================

 



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#2 nasdaq

nasdaq

  • Malware Response Team
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Posted 21 February 2014 - 08:43 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Download correct tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.

Let me know what problem persists.

#3 nasdaq

nasdaq

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  • 39,963 posts
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Posted 27 February 2014 - 02:17 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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