Woke up today after using my phone to set an alarm last night...and my phone was shutdown (plugged in).
I tried starting it up, and the phone wouldn't boot past the white HTC startup screen. Since then I've tried booting up several times, including using volume down button, and then clicking fastboot, but the screen just goes black and nothing happens. Effectively I'm stuck at the start-up screen.
My phone is only a couple months old, and is not rooted. Also since I have not attempted anything fancy, I have not yet backed up any of my data, photos, etc. The only advice I've had so far is to do a factory reset, but this would erase important videos, which I really don't want to loose.
Does anyone have suggestions on things to try to either somehow backup my data before a reset, or to fix this issue?