Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

please help suspect infection!


  • Please log in to reply
3 replies to this topic

#1 lanju

lanju

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:05:50 PM

Posted 17 February 2014 - 02:38 PM

downloaded Malwarebytes and I can not run the program because it does not open? that I can do?



BC AdBot (Login to Remove)

 


m

#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,195 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:50 PM

Posted 17 February 2014 - 03:01 PM

Hello lanju
-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, use Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 bassfisher6522

bassfisher6522

  • Members
  • 90 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:50 PM

Posted 17 February 2014 - 03:09 PM

When that happens....run malwarebytes in safemode with networking. This way you can update the software and then run the full scan.



#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,588 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:06:50 PM

Posted 17 February 2014 - 03:25 PM

Malwarebytes Troubleshooting Suggestions:
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users