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Windows 7 very slow even when using just browser


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14 replies to this topic

#1 cmarshel

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Posted 17 February 2014 - 02:27 PM

I'm running Windows 7 and have recently noticed my system performance being awful even when just trying to use a browser.  It's the same even after a reboot. I've looked in Task Manager and noticed that iexplore.exe processes are very large.  In addition if I use Chrome, it shows numerous chrome.exe processes running.

 

Any assistance would be GREATLY appreciated! 


Edited by cmarshel, 17 February 2014 - 04:21 PM.


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#2 Broni

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Posted 17 February 2014 - 04:42 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets. Do NOT use spoilers.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 cmarshel

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Posted 17 February 2014 - 04:51 PM

Here's the results for Security Check

 

 Results of screen317's Security Check version 0.99.79  

 Windows 7 Service Pack 1 x64 (UAC is disabled!)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Avira Desktop   
 Antivirus up to date!  (On Access scanning disabled!) 
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java™ 6 Update 18  
 Java™ 6 Update 19  
 Java 7 Update 25  
 Java 2 Runtime Environment, SE v1.4.1_02 
 Java version out of Date! 
 Adobe Flash Player 11.9.900.170  
 Adobe Reader XI  
 Mozilla Firefox 21.0 Firefox out of Date!  
 Google Chrome 32.0.1700.102  
 Google Chrome 32.0.1700.107  
````````Process Check: objlist.exe by Laurent````````  
 Avira Antivir avgnt.exe 
 Avira Antivir avguard.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 5% 
````````````````````End of Log`````````````````````` 


#4 cmarshel

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Posted 17 February 2014 - 04:53 PM

Here's the results for Farbar Service Scanner

 

Farbar Service Scanner Version: 16-02-2014

Ran by Chris (administrator) on 17-02-2014 at 11:56:49
Running from "C:\Users\Chris\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****


#5 cmarshel

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Posted 17 February 2014 - 04:55 PM

Here's the results for MiniToolBox

 

MiniToolBox by Farbar  Version: 23-01-2014

Ran by Chris (administrator) on 17-02-2014 at 11:58:42
Running from "C:\Users\Chris\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
"network.proxy.type", 0
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
NVIDIA nForce 10/100/1000 Mbps Ethernet  = Local Area Connection 2 (Connecting)
NVIDIA nForce 10/100/1000 Mbps Ethernet  = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global defaultcurhoplimit=64 icmpredirects=enabled
set interface interface="Local Area Connection 2" forwarding=disabled advertise=disabled mtu=1460 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
set interface interface="Local Area Connection" forwarding=disabled advertise=disabled mtu=1460 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
set interface interface="Local Area Connection* 9" forwarding=disabled advertise=disabled mtu=1460 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Chris-DualCore
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : lv.cox.net
 
Ethernet adapter Local Area Connection* 9:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Juniper Network Connect Virtual Adapter
   Physical Address. . . . . . . . . : 00-FF-B0-4B-F0-05
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : lv.cox.net
   Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet #2
   Physical Address. . . . . . . . . : 00-04-4B-01-92-CA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::851b:d2e8:bf9d:be61%13(Deprecated) 
   Autoconfiguration IPv4 Address. . : 169.254.190.97(Tentative) 
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . : 
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet 
   Physical Address. . . . . . . . . : 00-04-4B-01-92-CB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::804:2672:4563:a10b%12(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, February 15, 2014 11:52:25 PM
   Lease Expires . . . . . . . . . . : Tuesday, February 18, 2014 11:52:26 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 285213771
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-35-EF-A4-00-04-4B-01-92-CA
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{6057B6ED-F610-4CEF-A860-9C7FC2430710}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:408:f3c:b955:85c2(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::408:f3c:b955:85c2%16(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.{72DB00C3-7598-4AAE-8DE3-4735BF510EE8}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter 6TO4 Adapter:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.lv.cox.net:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4007:801::1006
 74.125.224.65
 74.125.224.66
 74.125.224.67
 74.125.224.68
 74.125.224.69
 74.125.224.70
 74.125.224.71
 74.125.224.72
 74.125.224.73
 74.125.224.78
 74.125.224.64
 
 
Pinging google.com [74.125.224.136] with 32 bytes of data:
Reply from 74.125.224.136: bytes=32 time=21ms TTL=55
Reply from 74.125.224.136: bytes=32 time=22ms TTL=55
 
Ping statistics for 74.125.224.136:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 21ms, Maximum = 22ms, Average = 21ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.138.253.109
 98.139.183.24
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=125ms TTL=52
Reply from 98.139.183.24: bytes=32 time=105ms TTL=52
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 105ms, Maximum = 125ms, Average = 115ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...00 ff b0 4b f0 05 ......Juniper Network Connect Virtual Adapter
 13...00 04 4b 01 92 ca ......NVIDIA nForce 10/100/1000 Mbps Ethernet #2
 12...00 04 4b 01 92 cb ......NVIDIA nForce 10/100/1000 Mbps Ethernet 
  1...........................Software Loopback Interface 1
 10...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 14...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.4     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.4    266
      192.168.1.4  255.255.255.255         On-link       192.168.1.4    266
    192.168.1.255  255.255.255.255         On-link       192.168.1.4    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.4    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.4    266
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 16     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 16     58 2001::/32                On-link
 16    306 2001:0:9d38:6abd:408:f3c:b955:85c2/128
                                    On-link
 12    266 fe80::/64                On-link
 16    306 fe80::/64                On-link
 16    306 fe80::408:f3c:b955:85c2/128
                                    On-link
 12    266 fe80::804:2672:4563:a10b/128
                                    On-link
  1    306 ff00::/8                 On-link
 16    306 ff00::/8                 On-link
 12    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/16/2014 05:10:27 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
 
Error: (02/15/2014 11:52:58 PM) (Source: Application Error) (User: )
Description: Faulting application name: steam.exe, version: 1.66.83.42, time stamp: 0x511af576
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x31504247
Faulting process id: 0xba4
Faulting application start time: 0xsteam.exe0
Faulting application path: steam.exe1
Faulting module path: steam.exe2
Report Id: steam.exe3
 
Error: (02/15/2014 00:34:24 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
 
Error: (02/14/2014 01:31:13 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
 
Error: (02/14/2014 08:59:32 AM) (Source: Application Error) (User: )
Description: Faulting application name: steam.exe, version: 1.66.83.42, time stamp: 0x511af576
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x31504247
Faulting process id: 0xbec
Faulting application start time: 0xsteam.exe0
Faulting application path: steam.exe1
Faulting module path: steam.exe2
Report Id: steam.exe3
 
Error: (02/11/2014 11:34:38 PM) (Source: Application Error) (User: )
Description: Faulting application name: vlc.exe, version: 1.0.5.0, time stamp: 0x4b64ae05
Faulting module name: vlc.exe, version: 1.0.5.0, time stamp: 0x4b64ae05
Exception code: 0xc0000005
Fault offset: 0x00001749
Faulting process id: 0x750
Faulting application start time: 0xvlc.exe0
Faulting application path: vlc.exe1
Faulting module path: vlc.exe2
Report Id: vlc.exe3
 
Error: (02/11/2014 08:29:32 PM) (Source: Application Error) (User: )
Description: Faulting application name: steam.exe, version: 1.66.83.42, time stamp: 0x511af576
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x31504247
Faulting process id: 0x918
Faulting application start time: 0xsteam.exe0
Faulting application path: steam.exe1
Faulting module path: steam.exe2
Report Id: steam.exe3
 
Error: (02/11/2014 08:25:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: steam.exe, version: 1.66.83.42, time stamp: 0x511af576
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x31504247
Faulting process id: 0x8f4
Faulting application start time: 0xsteam.exe0
Faulting application path: steam.exe1
Faulting module path: steam.exe2
Report Id: steam.exe3
 
Error: (02/11/2014 06:38:48 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
 
Error: (02/10/2014 07:20:01 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16506 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1308
 
Start Time: 01cf26d743543550
 
Termination Time: 151
 
Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
 
Report Id: 604e56d1-92cb-11e3-8cf6-00044b0192cb
 
 
System errors:
=============
Error: (02/15/2014 11:54:17 PM) (Source: DCOM) (User: )
Description: 1053WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}
 
Error: (02/15/2014 11:54:17 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error: 
%%1053
 
Error: (02/15/2014 11:54:16 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
 
Error: (02/15/2014 06:48:49 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.
 
Error: (02/14/2014 09:19:43 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 107.
 
Error: (02/14/2014 09:19:43 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
 
Error: (02/14/2014 09:19:43 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 107.
 
Error: (02/14/2014 09:19:43 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
 
Error: (02/14/2014 09:19:42 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 107.
 
Error: (02/14/2014 09:19:42 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
 
 
Microsoft Office Sessions:
=========================
Error: (02/16/2014 05:10:27 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3
 
Error: (02/15/2014 11:52:58 PM) (Source: Application Error)(User: )
Description: steam.exe1.66.83.42511af576unknown0.0.0.000000000c000000531504247ba401cf2aec0f100bc0C:\Program Files (x86)\Steam\steam.exeunknown59b5b990-96df-11e3-8656-00044b0192cb
 
Error: (02/15/2014 00:34:24 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3
 
Error: (02/14/2014 01:31:13 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3
 
Error: (02/14/2014 08:59:32 AM) (Source: Application Error)(User: )
Description: steam.exe1.66.83.42511af576unknown0.0.0.000000000c000000531504247bec01cf29a616310130C:\Program Files (x86)\Steam\steam.exeunknown5f60fef0-9599-11e3-8331-00044b0192cb
 
Error: (02/11/2014 11:34:38 PM) (Source: Application Error)(User: )
Description: vlc.exe1.0.5.04b64ae05vlc.exe1.0.5.04b64ae05c00000050000174975001cf27c4cb4ec4a0D:\VideoLAN\VLC\vlc.exeD:\VideoLAN\VLC\vlc.exe205798a0-93b8-11e3-9c4a-00044b0192cb
 
Error: (02/11/2014 08:29:32 PM) (Source: Application Error)(User: )
Description: steam.exe1.66.83.42511af576unknown0.0.0.000000000c00000053150424791801cf27aafbb11db0C:\Program Files (x86)\Steam\steam.exeunknown44b855f0-939e-11e3-9c4a-00044b0192cb
 
Error: (02/11/2014 08:25:06 PM) (Source: Application Error)(User: )
Description: steam.exe1.66.83.42511af576unknown0.0.0.000000000c0000005315042478f401cf27aa5dc4b5d0C:\Program Files (x86)\Steam\steam.exeunknowna5e72b90-939d-11e3-9792-00044b0192cb
 
Error: (02/11/2014 06:38:48 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3
 
Error: (02/10/2014 07:20:01 PM) (Source: Application Hang)(User: )
Description: iexplore.exe9.0.8112.16506130801cf26d743543550151C:\Program Files (x86)\Internet Explorer\iexplore.exe604e56d1-92cb-11e3-8cf6-00044b0192cb
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-02-16 20:34:30.575
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-17 18:09:05.829
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-17 18:01:40.197
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-17 17:55:13.839
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-17 17:20:38.387
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-17 16:57:47.131
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-17 16:43:03.157
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-17 16:29:28.856
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-17 15:58:24.087
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-17 14:48:33.531
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
3GP Player 1.0
Acrobat.com (Version: 2.0.0)
Acrobat.com (Version: 2.0.0.0)
Adobe AIR (Version: 1.5.3.9130)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.44)
Adobe Flash Player 12 Plugin (Version: 12.0.0.44)
Adobe Reader XI (11.0.06) (Version: 11.0.06)
Adobe Shockwave Player 11.5 (Version: 11.5.7.609)
Aimersoft Video Converter(Build 2.4.1.0)
Apple Application Support (Version: 2.3)
Apple Software Update (Version: 2.1.3.127)
Avidemux 2.5 (Version: 2.5.3.0)
Avira Free Antivirus (Version: 14.0.2.286)
Battlefield 1942: Secret Weapons of WWII
Battlefield 1942: The Road To Rome
Battlefield 1942™ (Version: 1.6.20.0)
Battlefield: Bad Company™ 2 (Version: 1.0.0.0)
Bing Bar (Version: 7.0.609.0)
Blue Squirrel Grab-a-Site 5.1 (Version: 5.1)
Brother HL-2170W (Version: 1.00)
Call of Duty: Modern Warfare 2
Call of Duty: Modern Warfare 2 - Multiplayer
CamStudio Lossless Codec v1.5 (Version: 1.5)
CamStudio version 2.7 (Version: 2.7)
CompuApps SwissKnife V3
Creative ALchemy (Version: 1.41)
Creative Audio Control Panel (Version: 2.00)
Creative Console Launcher
Creative MediaSource 5 (Version: 5.26)
Creative Smart Recorder
Creative Software AutoUpdate (Version: 1.40)
Creative Sound Blaster Properties x64 Edition
Creative WaveStudio 7 (Version: 7.12)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dropbox (Version: 2.0.22)
FileZilla Client 3.6.0.2 (Version: 3.6.0.2)
GameSpy Arcade
Google Chrome (Version: 32.0.1700.107)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4805.320)
Google Update Helper (Version: 1.3.22.5)
Google+ Auto Backup (Version: 1.0.21.81)
High-Definition Video Playback 10 (Version: 7.0.11400.29.0)
HitFilm 2 Ultimate (Version: 2.0.1024.51947)
iSEEK AnswerWorks English Runtime (Version: 009.000.0002)
Java 2 Runtime Environment, SE v1.4.1_02
Java 7 Update 25 (Version: 7.0.250)
Java 7 Update 51 (64-bit) (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.5)
Java Web Start
Java™ 6 Update 18 (Version: 6.0.180)
Java™ 6 Update 19 (Version: 6.0.190)
Juniper Networks Network Connect 7.1.0 (Version: 7.1.0.17943)
Juniper Networks, Inc. Setup Client (Version: 7.1.0.9839)
Juniper Networks, Inc. Setup Client Activex Control (Version: 2.1.1.1)
Junk Mail filter update (Version: 15.4.3502.0922)
Kernel for Outlook PST Repair Evaluation ver 10.10.01
Kernel Outlook PST Viewer ver 11.05.01
LightScribe System Software (Version: 1.18.6.1)
MediaInfo 0.7.30 (Version: 0.7.30)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office SharePoint Designer 2010 (Version: 14.0.7015.1000)
Microsoft Office SharePoint Designer MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office XP Professional with FrontPage (Version: 10.0.6626.0)
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit (Version: 14.0.5120.5000)
Microsoft Primary Interoperability Assemblies 2005 (Version: 8.0.50727.42)
Microsoft SharePoint Designer 2010 (Version: 14.0.7015.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
mkv2vob (Version: 2.4.7)
MKVToolNix 5.6.0 (Version: 5.6.0)
Mozilla Firefox 21.0 (x86 en-US) (Version: 21.0)
Mozilla Maintenance Service (Version: 21.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT Redists (Version: 1.0)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MyConnection Server
Nero 10 Menu TemplatePack Basic (Version: 10.0.10600.6.0)
Nero 10 Movie ThemePack Basic (Version: 10.0.10600.6.0)
Nero BackItUp 10 (Version: 5.4.11600.19.100)
Nero BackItUp 10 Help (CHM) (Version: 1.0.10700)
Nero Burning ROM 10 (Version: 10.0.11100.10.100)
Nero BurningROM 10 Help (CHM) (Version: 1.0.10700)
Nero BurnRights 10 (Version: 4.0.11000.12.100)
Nero BurnRights 10 Help (CHM) (Version: 1.0.10600)
Nero Control Center 10 (Version: 10.0.12000.1.4)
Nero ControlCenter 10 Help (CHM) (Version: 1.0.10700)
Nero Core Components 10 (Version: 2.0.13700.0.1)
Nero CoverDesigner 10 (Version: 5.0.10900.11.100)
Nero CoverDesigner 10 Help (CHM) (Version: 1.0.10600)
Nero DiscSpeed 10 (Version: 6.0.10800.7.100)
Nero DiscSpeed 10 Help (CHM) (Version: 1.0.10600)
Nero Dolby Files 10 (Version: 2.0.11000.0.10)
Nero Express 10 (Version: 10.0.11000.10.100)
Nero Express 10 Help (CHM) (Version: 1.0.10700)
Nero InfoTool 10 (Version: 7.0.10800.8.100)
Nero InfoTool 10 Help (CHM) (Version: 1.0.10600)
Nero MediaHub 10 (Version: 1.0.13400.11.100)
Nero MediaHub 10 Help (CHM) (Version: 1.0.10700)
Nero Multimedia Suite 10 (Version: 10.0.13100)
Nero Recode 10 (Version: 4.6.10900.4.100)
Nero Recode 10 Help (CHM) (Version: 1.0.10600)
Nero RescueAgent 10 (Version: 3.0.10900.9.100)
Nero RescueAgent 10 Help (CHM) (Version: 1.0.10700)
Nero SoundTrax 10 (Version: 4.6.10600.2.100)
Nero SoundTrax 10 Help (CHM) (Version: 1.0.10600)
Nero StartSmart 10 (Version: 10.0.11200.12.100)
Nero StartSmart 10 Help (CHM) (Version: 1.0.10700)
Nero Update (Version: 1.0.0017)
Nero Vision 10 (Version: 7.0.11100.8.100)
Nero Vision 10 Help (CHM) (Version: 1.0.10600)
Nero WaveEditor 10 (Version: 5.6.10600.2.100)
Nero WaveEditor 10 Help (CHM) (Version: 1.0.10600)
Netscape (7.2)
News Rover -- Usenet newsreader (Version: 15.1 Rev. 0)
News Rover -- Usenet newsreader (Version: 19.0 Rev. 1)
NVIDIA 3D Vision Controller Driver 310.90 (Version: 310.90)
NVIDIA 3D Vision Driver 331.65 (Version: 331.65)
NVIDIA Control Panel 331.65 (Version: 331.65)
NVIDIA Display Control Panel (Version: 6.14.11.9745)
NVIDIA Drivers (Version: 1.10.59.37)
NVIDIA Install Application (Version: 2.1002.133.889)
NVIDIA PhysX (Version: 9.12.1031)
NVIDIA PhysX System Software 9.12.1031 (Version: 9.12.1031)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.3165)
NVIDIA Update 1.15.2 (Version: 1.15.2)
NVIDIA Update Components (Version: 1.15.2)
OpenAL
OpenOffice.org 3.2 (Version: 3.2.9483)
Origin (Version: 9.0.15.65)
Picasa 3 (Version: 3.9)
Prepware 2010 (Version: 12.101)
PunkBuster for Battlefield 1942
PunkBuster Services (Version: 0.987)
PVSonyDll (Version: 1.00.0001)
QuickPar 0.9 (Version: 0.9)
QuickTime (Version: 7.74.80.86)
RAR Password Recovery v1.1 RC16 (remove only)
SABnzbd 0.7.14 (Version: 0.7.14)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
SoundFont Bank Manager (Version: 3.21)
Steam (Version: 1.0.0.0)
System Requirements Lab
TeamSpeak 3 Client (Version: 3.0.11.1)
TeamSpeak 3 Client (Version: 3.0.8.1)
TurboTax 2009
TurboTax 2009 wgaiper (Version: 009.000.0820)
TurboTax 2009 WinPerFedFormset (Version: 009.000.2163)
TurboTax 2009 WinPerReleaseEngine (Version: 009.000.0328)
TurboTax 2009 WinPerTaxSupport (Version: 009.000.0238)
TurboTax 2009 wrapper (Version: 009.000.0145)
TurboTax 2009 wsciper (Version: 009.000.0757)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Vegas Pro 12.0 (64-bit) (Version: 12.0.394)
VLC media player 1.0.5 (Version: 1.0.5)
War Thunder Launcher 1.0.1.148
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinHTTrack Website Copier 3.47-18 (x64) (Version: 3.47.18)
WinRAR archiver
Wondershare PPT2DVD Pro 6.1.0 (Version: 6.1.0)
Xfire (remove only)
Xvid MPEG-4 Video Codec
 
========================= Devices: ================================
 
Name: High Definition Audio Device
Description: High Definition Audio Device
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HdAudAddService
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 39%
Total physical RAM: 4094.54 MB
Available physical RAM: 2479.18 MB
Total Pagefile: 8187.26 MB
Available Pagefile: 6269.44 MB
Total Virtual: 4095.88 MB
Available Virtual: 3965.83 MB
 
========================= Partitions: =====================================
 
2 Drive c: (Chris DualCore) (Fixed) (Total:465.76 GB) (Free:129.72 GB) NTFS
3 Drive d: (Chris DualCore) (Fixed) (Total:298.09 GB) (Free:132.55 GB) NTFS
4 Drive e: () (Fixed) (Total:149.04 GB) (Free:81.47 GB) NTFS
5 Drive f: () (Fixed) (Total:149.05 GB) (Free:141.72 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\CHRIS-DUALCORE
 
Administrator            Chris                    Guest                    
UpdatusUser              
 
 
**** End of log ****


#6 cmarshel

cmarshel
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:12:20 PM

Posted 17 February 2014 - 05:02 PM

Here's the results for Malwarebytes Anti-Malware

 

Initial log file

 

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org
 
Database version: v2014.02.17.07
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Chris :: CHRIS-DUALCORE [administrator]
 
2/17/2014 12:05:45 PM
mbam-log-2014-02-17 (12-05-45).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 256299
Time elapsed: 15 minute(s), 
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 16
C:\Program Files (x86)\SearchProtect (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Main (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Main\bin (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Main\Logs (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Main\rep (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\SearchProtect (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\SearchProtect\rep (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\bin (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protection (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\rep (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
 
Files Detected: 47
C:\Users\Chris\Downloads\Player-Chrome.exe (PUP.Optional.OptimumInstaller.A) -> Quarantined and deleted successfully.
C:\Users\Chris\Downloads\SonyVegasPro12Suite by remzi.rar (RiskWare.Tool.HCK) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\EULA.txt (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Main\bin\CltMngSvc.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Main\rep\SystemRepository.dat (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\style.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-default.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-onclick.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-Rollover.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bg-with-logo.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bg.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgNotif.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgSettings.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgUninstall.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnBlue.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnClose.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnSilver.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox_checked.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox_def.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\close-win-def.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\close-win-over-click.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\gray-bg.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez-def.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez-selected.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\icon-win.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\info-icon.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\menu-rollover.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\menu-selected.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button-def.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button-selected.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button2.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Settings-icon.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\text-field.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\v.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\x.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
 
(end)
 
Log file after reboot
 
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.02.17.07
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Chris :: CHRIS-DUALCORE [administrator]
 
2/17/2014 12:41:37 PM
mbam-log-2014-02-17 (12-41-37).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 255678
Time elapsed: 12 minute(s), 49 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 


#7 cmarshel

cmarshel
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:12:20 PM

Posted 17 February 2014 - 05:06 PM

Here's the results for Malwarebytes Anti-Rootkit

 

mbar-log-2014-02-17 (13-06-36).txt

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org
 
Database version: v2014.02.17.08
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Chris :: CHRIS-DUALCORE [administrator]
 
2/17/2014 1:06:36 PM
mbar-log-2014-02-17 (13-06-36).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 270658
Time elapsed: 18 minute(s), 35 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
 
system-log.txt
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 9.0.8112.16421
 
Java version: 1.6.0_19
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, F:\ DRIVE_FIXED
CPU speed: 2.400000 GHz
Memory total: 4293435392, free: 2534432768
 
Downloaded database version: v2014.02.17.08
Downloaded database version: v2013.12.18.01
Initializing...
======================
------------ Kernel report ------------
     02/17/2014 13:06:30
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\vmbus.sys
\SystemRoot\system32\drivers\winhv.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\nvstor.sys
\SystemRoot\system32\drivers\storport.sys
\SystemRoot\system32\DRIVERS\nvstor64.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\vmstorfl.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\serial.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\avkmgr.sys
\SystemRoot\system32\DRIVERS\avipbb.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\nvlddmkm.sys
\SystemRoot\System32\Drivers\nvBridge.kmd
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\fdc.sys
\SystemRoot\system32\DRIVERS\serenum.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\1394ohci.sys
\SystemRoot\system32\drivers\ctaud2k.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\ctoss2k.sys
\SystemRoot\system32\drivers\ctprxy2k.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\nvmf6264.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\dsNcAdpt.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\drivers\mouclass.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\flpydisk.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\drivers\ha20x2k.sys
\SystemRoot\system32\drivers\emupia2k.sys
\SystemRoot\system32\drivers\ctsfm2k.sys
\SystemRoot\system32\drivers\ctac32k.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\drivers\CTHWIUT.SYS
\SystemRoot\System32\drivers\CT20XUT.SYS
\SystemRoot\System32\drivers\CTEXFIFX.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_nvstor64.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\drivers\hidusb.sys
\SystemRoot\system32\drivers\HIDCLASS.SYS
\SystemRoot\system32\drivers\HIDPARSE.SYS
\SystemRoot\system32\drivers\USBD.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\SaiH0464.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\drivers\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\point64.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\avgntflt.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\drivers\mrxdav.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\drivers\rdpdr.sys
\SystemRoot\system32\drivers\tdtcp.sys
\SystemRoot\System32\DRIVERS\tssecsrv.sys
\SystemRoot\System32\Drivers\RDPWD.SYS
\SystemRoot\system32\DRIVERS\umpass.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\oleaut32.dll
\Windows\System32\ole32.dll
\Windows\System32\setupapi.dll
\Windows\System32\nsi.dll
\Windows\System32\urlmon.dll
\Windows\System32\advapi32.dll
\Windows\System32\ws2_32.dll
\Windows\System32\shell32.dll
\Windows\System32\normaliz.dll
\Windows\System32\user32.dll
\Windows\System32\iertutil.dll
\Windows\System32\msctf.dll
\Windows\System32\clbcatq.dll
\Windows\System32\Wldap32.dll
\Windows\System32\lpk.dll
\Windows\System32\psapi.dll
\Windows\System32\usp10.dll
\Windows\System32\kernel32.dll
\Windows\System32\difxapi.dll
\Windows\System32\imm32.dll
\Windows\System32\gdi32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\sechost.dll
\Windows\System32\comdlg32.dll
\Windows\System32\wininet.dll
\Windows\System32\imagehlp.dll
\Windows\System32\shlwapi.dll
\Windows\System32\msvcrt.dll
\Windows\System32\wintrust.dll
\Windows\System32\devobj.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\KernelBase.dll
\Windows\System32\crypt32.dll
\Windows\System32\comctl32.dll
\Windows\System32\msasn1.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa8004b39060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000006c\
Lower Device Object: 0xfffffa80049f6060
Lower Device Driver Name: \Driver\nvstor64\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8004b38060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000006b\
Lower Device Object: 0xfffffa80049e3780
Lower Device Driver Name: \Driver\nvstor64\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8004b37060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xfffffa80049cb060
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa8004b38060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004b38b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004b38060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80049eb4a0, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa80049e3780, DeviceName: \Device\0000006b\, DriverName: \Driver\nvstor64\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8004b37060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004b37b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004b37060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80049d5520, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa80049cb060, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: E379BC87
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 625137282
    Partition file system is NTFS
    Partition is not bootable
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 320072933376 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-62-625122448-625142448)...
Done!
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: E379BC86
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 976768002
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 500107862016 bytes
Sector size: 512 bytes
 
Done!
Physical Sector Size: 512
Drive: 2, DevicePointer: 0xfffffa8004b39060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004b39b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004b39060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80049f4d30, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa80049f6060, DeviceName: \Device\0000006c\, DriverName: \Driver\nvstor64\
------------ End ----------
Alternate DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 2
Scanning MBR on drive 2...
Inspecting partition table:
Partition information:
 
    This drive is a Single Partition removable Drive.
    Partition is not bootable
 
Disk Size: 160041885696 bytes
Sector size: 512 bytes
 
Done!
Infected file C:\wajam_validate.exe could not be remediated because backup file is not available
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-63-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-1-0-63-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-2-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-2-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\wajam_validate.exe-k.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\wajam_validate.exe-u.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\wajam_validate.exe-r.mbam...
Removal finished
 


#8 cmarshel

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Posted 17 February 2014 - 05:08 PM

Here's the results for Rkill

 

Rkill 2.6.5 by Lawrence Abrams (Grinler)

Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 02/17/2014 01:26:27 PM in x64 mode.
Windows Version: Windows 7 Professional Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 02/17/2014 01:26:56 PM
Execution time: 0 hours(s), 0 minute(s), and 29 seconds(s)


#9 Broni

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Posted 17 February 2014 - 05:09 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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#10 cmarshel

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Posted 17 February 2014 - 05:31 PM

Here's the results for AdwCleaner

 

# AdwCleaner v3.019 - Report created 17/02/2014 at 14:27:12

# Updated 17/02/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Chris - CHRIS-DUALCORE
# Running from : C:\Users\Chris\Desktop\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\Chris\AppData\Local\Searchprotect
File Deleted : C:\Users\Chris\AppData\Roaming\Mozilla\Firefox\Profiles\wxq26u6c.default\searchplugins\conduit-search.xml
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000001-4FEF-40D3-B3FA-E0531B897F98}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{64697678-0000-0010-8000-00AA00389B71}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKCU\Software\YahooPartnerToolbar
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v9.0.8112.16506
 
 
-\\ Mozilla Firefox v21.0 (en-US)
 
[ File : C:\Users\Chris\AppData\Roaming\Mozilla\Firefox\Profiles\wxq26u6c.default\prefs.js ]
 
 
-\\ Google Chrome v32.0.1700.107
 
[ File : C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted : homepage
 
*************************
 
AdwCleaner[R0].txt - [1888 octets] - [17/02/2014 14:24:56]
AdwCleaner[S0].txt - [1748 octets] - [17/02/2014 14:27:12]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1808 octets] ##########


#11 cmarshel

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Posted 17 February 2014 - 05:49 PM

Here's the results for Junkware Removal Tool

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.1 (02.04.2014:1)
OS: Windows 7 Professional x64
Ran by Chris on Mon 02/17/2014 at 14:33:28.01
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Users\Chris\AppData\Roaming\getrighttogo"
Successfully deleted: [Empty Folder] C:\Users\Chris\appdata\local\{83058E41-3DAA-481B-903A-A2145DE2EB79}
Successfully deleted: [Empty Folder] C:\Users\Chris\appdata\local\{D7C4CCAA-8016-489C-B626-3A9732BACD78}
 
 
 
~~~ FireFox
 
Emptied folder: C:\Users\Chris\AppData\Roaming\mozilla\firefox\profiles\wxq26u6c.default\minidumps [3 files]
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 02/17/2014 at 14:40:32.83
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#12 cmarshel

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Posted 17 February 2014 - 11:11 PM

Well it took just over 5 hours but ESET Online Scanner has finished running showing 0 infected files and 0 cleaned files.  What a major improvement.  :-)   Thanks so much for your help!  Anything else I need to do?



#13 Broni

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Posted 17 February 2014 - 11:13 PM

How is computer doing?

 

p22002970.gif Update Firefox to the latest 27.0.1 version.

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

p22002970.gif 1. Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.


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#14 cmarshel

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Posted 18 February 2014 - 10:51 PM

Everything continues to be so much better!

 

Firefox updated to 27.0.1

 

Adobe Flash Player updated

 

32-bit and 64-bit Java installed/updated

 

Ran JavaRa

 

Thanks again for all your help!



#15 Broni

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Posted 18 February 2014 - 10:53 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

12. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.


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