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Dell V515w printer issues


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#1 nodiggity

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Posted 17 February 2014 - 10:46 AM

I have had this printer for at least 4-5 years at this point. I never had any issues until December 2013 into January 2014. I am not sure if there was a windows update that screwed things up, but it no longer functions normally. I am running Windows 7 on one computer and Windows 7 Professional on the other. The printer is connected through the wi-fi connection. I have tried to connect directly through the USB cable but I still have the same issues. I have also uninstalled and reinstalled the software, started and restarted the printer spool, as well as removed print jobs from the folder.

 

Today the jobs are just disappeared from the print queue and not printing

 

Any and all help would be appreciated. Thanks in advance



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#2 Kilroy

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Posted 24 February 2014 - 04:01 PM

Sounds like the issue is on the printer.  Have you check to see if there was an update to the printer firmware and/or drivers?






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