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Zeroaccess infection need help


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12 replies to this topic

#1 poorcomputerboy

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Posted 14 February 2014 - 08:53 PM

Here are my logs I was told I have a zeroaccess infection in that I can't get any of my shortcuts to work....

Attached Files



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#2 gringo_pr

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Posted 15 February 2014 - 02:38 AM


Hello poorcomputerboy

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 poorcomputerboy

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Posted 15 February 2014 - 07:57 PM

Here are the two logs. I've run these programs before so I'm sure there pretty clean but still no luck accessing short cuts

 

# AdwCleaner v3.018 - Report created 15/02/2014 at 17:48:49
# Updated 28/01/2014 by Xplode
# Operating System : Windows 7 Ultimate Service Pack 1 (32 bits)
# Username : Pete's - PETES-PC
# Running from : C:\Users\Pete's\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16798

-\\ Google Chrome v32.0.1700.107

[ File : C:\Users\Pete's\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [3683 octets] - [30/01/2014 16:51:23]
AdwCleaner[R1].txt - [1286 octets] - [13/02/2014 18:01:31]
AdwCleaner[R2].txt - [1000 octets] - [15/02/2014 17:48:21]
AdwCleaner[S0].txt - [3905 octets] - [30/01/2014 16:51:45]
AdwCleaner[S1].txt - [1355 octets] - [13/02/2014 18:02:02]
AdwCleaner[S2].txt - [923 octets] - [15/02/2014 17:48:49]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [982 octets] ##########

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.1 (02.04.2014:1)
OS: Windows 7 Ultimate x86
Ran by Pete's on 15/02/2014 at 17:52:16.19
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 15/02/2014 at 17:54:41.58
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#4 gringo_pr

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Posted 15 February 2014 - 09:51 PM


Hello poorcomputerboy

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 poorcomputerboy

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Posted 15 February 2014 - 11:56 PM

Here is the log.  So far the weird part is I have some programs the icon is on the desktop and in start and all programs and when I go into control panel in add/remove programs there listed there. But when I go into my C drive and programs folder there is no folder for the couple icons that say the shortcut is missing.

 

 

ComboFix 14-02-14.01 - Pete's 15/02/2014  21:46:00.4.4 - x86
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.3473.2674 [GMT -7:00]
Running from: c:\users\Pete's\Desktop\ComboFix.exe
.
.
(((((((((((((((((((((((((   Files Created from 2014-01-16 to 2014-02-16  )))))))))))))))))))))))))))))))
.
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2014-02-16 04:51 . 2014-02-16 04:51 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-02-16 04:51 . 2014-02-16 04:51 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2014-02-16 03:30 . 2012-08-23 14:46 24064 ----a-w- c:\windows\system32\drivers\terminpt.sys
2014-02-16 03:30 . 2012-08-23 14:44 14848 ----a-w- c:\windows\system32\drivers\rdpvideominiport.sys
2014-02-16 03:30 . 2012-08-23 13:52 12800 ----a-w- c:\windows\system32\RdpGroupPolicyExtension.dll
2014-02-16 03:30 . 2012-08-23 14:48 221184 ----a-w- c:\windows\system32\rdpudd.dll
2014-02-16 03:30 . 2012-08-23 11:12 192000 ----a-w- c:\windows\system32\rdpendp_winip.dll
2014-02-16 03:30 . 2012-08-23 10:08 2739712 ----a-w- c:\windows\system32\rdpcorets.dll
2014-02-16 03:28 . 2013-10-01 23:45 32256 ----a-w- c:\windows\system32\TsUsbGDCoInstaller.dll
2014-02-16 03:28 . 2013-10-02 00:32 12800 ----a-w- c:\windows\system32\TsUsbRedirectionGroupPolicyControl.exe
2014-02-16 03:28 . 2013-10-02 00:42 49152 ----a-w- c:\windows\system32\drivers\TsUsbFlt.sys
2014-02-16 03:28 . 2013-10-02 00:30 14336 ----a-w- c:\windows\system32\TsUsbRedirectionGroupPolicyExtension.dll
2014-02-16 03:28 . 2013-10-02 00:14 50176 ----a-w- c:\windows\system32\MsRdpWebAccess.dll
2014-02-16 03:28 . 2013-10-02 00:14 17920 ----a-w- c:\windows\system32\wksprtPS.dll
2014-02-16 03:28 . 2013-10-01 23:58 53248 ----a-w- c:\windows\system32\tsgqec.dll
2014-02-16 03:28 . 2013-10-01 23:08 855552 ----a-w- c:\windows\system32\rdvidcrl.dll
2014-02-16 03:28 . 2013-10-01 23:00 76288 ----a-w- c:\windows\system32\TSWbPrxy.exe
2014-02-16 03:28 . 2013-10-01 22:53 350208 ----a-w- c:\windows\system32\wksprt.exe
2014-02-16 03:28 . 2013-10-01 22:34 1068544 ----a-w- c:\windows\system32\mstsc.exe
2014-02-16 03:28 . 2013-10-01 20:55 5698048 ----a-w- c:\windows\system32\mstscax.dll
2014-02-16 03:10 . 2014-02-16 03:10 -------- d-----w- c:\windows\Migration
2014-02-16 02:51 . 2013-09-25 01:57 792576 ----a-w- c:\windows\system32\TSWorkspace.dll
2014-02-16 02:51 . 2012-05-04 09:59 514560 ----a-w- c:\windows\system32\qdvd.dll
2014-02-16 02:34 . 2014-02-16 02:34 -------- d-----w- c:\users\Pete's\AppData\Local\CrashDumps
2014-02-16 01:33 . 2014-02-16 01:33 -------- d-----w- C:\[Smad-Cage]
2014-02-16 01:33 . 2014-02-16 02:12 -------- d-----w- c:\program files\SMADAV
2014-02-16 01:15 . 2014-02-16 01:21 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2014-02-16 01:15 . 2014-02-16 01:15 107224 ------w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-02-16 01:14 . 2014-02-16 01:14 75480 ------w- c:\windows\system32\drivers\mbamchameleon.sys
2014-02-14 02:41 . 2014-02-14 02:42 -------- d-----w- c:\program files\ConsumerSoft
2014-02-14 01:44 . 2013-12-21 07:56 523776 ----a-w- c:\windows\system32\vbscript.dll
2014-02-14 01:13 . 2013-12-06 02:02 1237504 ----a-w- c:\windows\system32\msxml3.dll
2014-02-14 01:13 . 2013-12-06 02:02 2048 ----a-w- c:\windows\system32\msxml3r.dll
2014-02-14 01:13 . 2013-12-24 23:09 1987584 ----a-w- c:\windows\system32\d3d10warp.dll
2014-02-14 01:13 . 2013-11-26 08:16 3419136 ----a-w- c:\windows\system32\d2d1.dll
2014-02-14 01:13 . 2013-12-04 02:03 423936 ----a-w- c:\windows\system32\secproc_isv.dll
2014-02-14 01:13 . 2013-12-04 01:54 510976 ----a-w- c:\windows\system32\RMActivate_ssp.exe
2014-02-14 01:13 . 2013-12-04 01:54 594944 ----a-w- c:\windows\system32\RMActivate_isv.exe
2014-02-14 01:13 . 2013-12-04 01:54 572416 ----a-w- c:\windows\system32\RMActivate.exe
2014-02-14 01:13 . 2013-12-04 01:54 508928 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2014-02-14 01:13 . 2013-12-04 02:03 87040 ----a-w- c:\windows\system32\secproc_ssp_isv.dll
2014-02-14 01:13 . 2013-12-04 02:03 87040 ----a-w- c:\windows\system32\secproc_ssp.dll
2014-02-14 01:13 . 2013-12-04 02:03 428032 ----a-w- c:\windows\system32\secproc.dll
2014-02-14 01:13 . 2013-12-04 02:02 390144 ----a-w- c:\windows\system32\msdrm.dll
2014-02-12 22:28 . 2014-02-12 22:28 -------- d-----w- c:\programdata\9223B3E6-70DD-4e2f-965B-DD8E02D2E20B
2014-02-12 22:28 . 2014-02-12 22:28 -------- d-----w- c:\users\Pete's\AppData\Roaming\Downloaded Installations
2014-02-12 22:16 . 2014-02-12 22:16 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2014-02-12 22:16 . 2014-02-12 22:16 -------- d-----w- c:\program files\iTunes
2014-02-12 22:16 . 2014-02-12 22:16 -------- d-----w- c:\program files\iPod
2014-02-12 21:39 . 2014-02-16 03:31 -------- d-----w- c:\windows\system32\catroot2
2014-02-12 21:32 . 2014-02-16 04:42 -------- d-----w- c:\windows\system32\wbem\repository
2014-02-12 21:29 . 2014-02-12 21:37 181064 ------w- c:\windows\PSEXESVC.EXE
2014-02-12 19:59 . 2014-02-12 19:59 -------- d-----w- c:\program files\Tweaking.com
2014-01-31 16:29 . 2014-01-31 16:29 159744 ------w- c:\program files\Internet Explorer\Plugins\npqtplugin5.dll
2014-01-31 16:29 . 2014-01-31 16:29 159744 ------w- c:\program files\Internet Explorer\Plugins\npqtplugin4.dll
2014-01-31 16:29 . 2014-01-31 16:29 159744 ------w- c:\program files\Internet Explorer\Plugins\npqtplugin3.dll
2014-01-31 16:29 . 2014-01-31 16:29 159744 ------w- c:\program files\Internet Explorer\Plugins\npqtplugin2.dll
2014-01-31 16:29 . 2014-01-31 16:29 159744 ------w- c:\program files\Internet Explorer\Plugins\npqtplugin.dll
2014-01-31 16:29 . 2014-01-31 16:29 -------- d-----w- c:\program files\QuickTime
2014-01-31 16:14 . 2014-01-31 16:14 -------- d-----w- c:\program files\Java
2014-01-31 16:14 . 2014-01-31 16:14 -------- d-----w- c:\program files\Bonjour
2014-01-31 16:14 . 2014-02-12 22:16 -------- d-----w- c:\program files\Common Files\Apple
2014-01-31 15:19 . 2014-02-14 01:59 -------- d-----w- c:\program files\Google
2014-01-31 15:19 . 2014-02-14 01:59 -------- d-----w- c:\users\Pete's\AppData\Local\Deployment
2014-01-31 15:19 . 2014-01-31 15:19 -------- d-----w- c:\users\Pete's\AppData\Local\Apps
2014-01-31 03:02 . 2014-01-31 03:03 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2014-01-31 02:47 . 2014-01-31 02:52 209432 ------w- c:\windows\RegBootClean.exe
2014-01-31 00:40 . 2014-01-31 00:40 -------- d-----w- C:\TMRescueDisk
2014-01-31 00:22 . 2014-01-31 00:22 -------- d-----w- c:\users\Pete's\AppData\Local\Trend Micro
2014-01-31 00:22 . 2013-06-13 06:35 85280 ----a-w- c:\windows\system32\drivers\tmeevw.sys
2014-01-31 00:22 . 2013-05-22 15:37 282272 ----a-w- c:\windows\system32\drivers\tmnciesc.sys
2014-01-31 00:22 . 2012-05-02 19:27 92304 ----a-w- c:\windows\system32\drivers\tmtdi.sys
2014-01-31 00:22 . 2013-09-04 06:23 102904 ----a-w- c:\windows\system32\drivers\tmactmon.sys
2014-01-31 00:22 . 2013-09-04 06:20 83352 ----a-w- c:\windows\system32\drivers\tmevtmgr.sys
2014-01-31 00:22 . 2013-09-04 06:12 288840 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2014-01-31 00:22 . 2013-07-01 13:08 40736 ----a-w- c:\windows\system32\drivers\TMEBC32.sys
2014-01-31 00:21 . 2014-01-31 00:21 59 ------w- c:\windows\system32\SupportTool.exe.bat
2014-01-31 00:21 . 2014-01-31 00:21 -------- d-----w- c:\program files\Trend Micro
2014-01-31 00:21 . 2014-02-03 06:49 -------- d-----w- c:\programdata\Trend Micro
2014-01-31 00:06 . 2014-02-16 04:51 -------- d-----w- c:\users\Pete's\AppData\Local\temp
2014-01-30 23:51 . 2014-02-16 00:48 -------- d-----w- C:\AdwCleaner
2014-01-30 23:46 . 2014-01-30 23:46 -------- d-----w- c:\windows\ERUNT
2014-01-30 23:44 . 2014-01-30 23:44 -------- d-----w- c:\program files\HP
2014-01-28 16:29 . 2014-02-16 03:10 -------- d-----w- c:\program files\Microsoft.NET
2014-01-28 16:29 . 2014-01-28 16:29 -------- d-----w- c:\program files\Microsoft Analysis Services
2014-01-24 20:03 . 2013-09-23 20:48 147912 ------w- c:\windows\system32\drivers\HipShieldK.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-02-12 22:03 . 2012-05-22 04:25 409088 ------w- c:\windows\system32\systemcpl.dll
2014-02-12 22:03 . 2012-05-22 04:24 13824 ------w- c:\windows\system32\slwga.dll
2013-12-06 00:29 . 2012-09-20 04:01 60920 ------w- c:\windows\system32\drivers\cfwids.sys
2013-12-06 00:22 . 2012-07-17 21:09 213392 ------w- c:\windows\system32\drivers\mfewfpk.sys
2013-12-06 00:21 . 2012-09-20 03:54 174488 ------w- c:\windows\system32\mfevtps.exe
2013-12-06 00:16 . 2012-07-17 21:07 572688 ------w- c:\windows\system32\drivers\mfehidk.sys
2013-12-06 00:14 . 2012-09-20 04:01 365416 ------w- c:\windows\system32\drivers\mfefirek.sys
2013-12-06 00:14 . 2012-09-20 04:01 65928 ------w- c:\windows\system32\drivers\mfebopk.sys
2013-12-06 00:13 . 2012-09-20 04:01 236000 ------w- c:\windows\system32\drivers\mfeavfk.sys
2013-12-06 00:12 . 2012-07-17 21:04 133992 ------w- c:\windows\system32\drivers\mfeapfk.sys
2013-11-27 05:06 . 2013-11-27 05:06 10152 ------w- c:\windows\system32\drivers\mfeclnrk.sys
2013-11-27 05:06 . 2013-11-27 05:06 80752 ------w- c:\windows\system32\drivers\mfencrk.sys
2013-11-27 05:06 . 2013-11-27 05:06 319808 ------w- c:\windows\system32\drivers\mfencbdc.sys
2013-11-27 01:14 . 2014-01-15 16:25 258560 ----a-w- c:\windows\system32\drivers\usbhub.sys
2013-11-27 01:13 . 2014-01-15 16:25 284672 ----a-w- c:\windows\system32\drivers\usbport.sys
2013-11-27 01:13 . 2014-01-15 16:25 76288 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2013-11-27 01:13 . 2014-01-15 16:25 43520 ----a-w- c:\windows\system32\drivers\usbehci.sys
2013-11-27 01:13 . 2014-01-15 16:25 20480 ----a-w- c:\windows\system32\drivers\usbohci.sys
2013-11-27 01:13 . 2014-01-15 16:25 24064 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2013-11-27 01:13 . 2014-01-15 16:25 6016 ----a-w- c:\windows\system32\drivers\usbd.sys
2013-11-26 11:11 . 2014-01-15 16:25 240576 ----a-w- c:\windows\system32\drivers\netio.sys
2013-11-26 10:10 . 2014-01-15 16:25 2349056 ----a-w- c:\windows\system32\win32k.sys
2013-11-23 18:26 . 2013-12-12 03:14 417792 ----a-w- c:\windows\system32\WMPhoto.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RESTART_STICKY_NOTES"="c:\windows\System32\StikyNot.exe" [2009-07-14 354304]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Trend Micro Client Framework"="c:\program files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [2013-10-09 143792]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc]
@=""
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^Users^Pete's^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2010 Screen Clipper and Launcher.lnk]
path=c:\users\Pete's\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk
backup=c:\windows\pss\OneNote 2010 Screen Clipper and Launcher.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2012-03-20 05:44 180504 ------w- c:\windows\System32\hkcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2012-03-20 05:44 144664 ------w- c:\windows\System32\igfxtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2014-02-06 15:27 152392 ------w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OfficeSyncProcess]
2013-04-22 17:05 720064 ------w- c:\program files\Microsoft Office\Office14\MSOSYNC.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2012-03-20 05:44 187672 ------w- c:\windows\System32\igfxpers.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2013-05-01 10:59 421888 ------w- c:\program files\QuickTime\QTTask.exe
.
R2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe [x]
R2 HomeNetSvc;McAfee Home Network;c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe [x]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [x]
R2 McAPExe;McAfee AP Service;c:\program files\McAfee\MSC\McAPExe.exe [x]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe [x]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe [x]
R2 mcpltsvc;McAfee Platform Services;c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe [x]
R2 mfecore;McAfee Anti-Malware Core;c:\program files\Common Files\McAfee\AMCore\mcshield.exe [x]
R2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [x]
R2 Roxio Upnp Server 10;Roxio Upnp Server 10;c:\program files\Roxio\Digital Home 10\RoxioUpnpService10.exe [x]
R2 RoxLiveShare10;LiveShare P2P Server 10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe [x]
R2 RoxWatch10;Roxio Hard Drive Watcher 10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe [x]
R2 SessionLauncher;SessionLauncher;c:\users\Pete's\AppData\Local\Temp\DX9\SessionLauncher.exe [x]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2013-12-06 60920]
R3 dmvsc;dmvsc;c:\windows\system32\DRIVERS\dmvsc.sys [2012-05-22 62464]
R3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2013-09-23 147912]
R3 MFE_RR;MFE_RR;c:\users\Pete's\AppData\Local\Temp\mfe_rr.sys [x]
R3 mfencrk;McAfee Inc. mfencrk;c:\windows\system32\DRIVERS\mfencrk.sys [2013-11-27 80752]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 14848]
R3 Roxio UPnP Renderer 10;Roxio UPnP Renderer 10;c:\program files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe [x]
R3 RoxMediaDB10;RoxMediaDB10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [x]
R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys [2012-05-22 77184]
R3 terminpt;Microsoft Remote Desktop Input Driver;c:\windows\system32\drivers\terminpt.sys [2012-08-23 24064]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2013-10-02 49152]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\DRIVERS\TsUsbGD.sys [2012-05-22 27264]
R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [2012-05-22 112640]
R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys [x]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam.sys [2008-05-06 11520]
S0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;c:\windows\system32\DRIVERS\iusb3hcs.sys [2012-01-05 13592]
S0 TMEBC;TMEBC;c:\windows\system32\DRIVERS\TMEBC32.sys [2013-07-01 40736]
S1 tmevtmgr;tmevtmgr;c:\windows\system32\DRIVERS\tmevtmgr.sys [2013-09-04 83352]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2013-12-06 174488]
S2 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2013-12-06 213392]
S2 VIAKaraokeService;VIA Karaoke digital mixer Service;c:\windows\system32\viakaraokesrv.exe [2011-11-12 27760]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2011-12-06 280576]
S3 iusb3hub;Intel® USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\iusb3hub.sys [2012-01-05 347928]
S3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;c:\windows\system32\DRIVERS\iusb3xhc.sys [2012-01-05 789272]
S3 MEI;Intel® Management Engine Interface ;c:\windows\system32\DRIVERS\HECI.sys [2012-07-18 55104]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2013-12-06 365416]
S3 mfencbdc;McAfee Inc. mfencbdc;c:\windows\system32\DRIVERS\mfencbdc.sys [2013-11-27 319808]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2011-11-24 491112]
S3 tmeevw;tmeevw;c:\windows\system32\DRIVERS\tmeevw.sys [2013-06-13 85280]
S3 tmnciesc;tmnciesc;c:\windows\system32\DRIVERS\tmnciesc.sys [2013-05-22 282272]
S3 VIAHdAudAddService;VIA High Definition Audio Driver Service;c:\windows\system32\drivers\viahduaa.sys [2011-11-12 1823344]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ    Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ    hpqcxs08 hpqddsvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-02-14 01:59 1211720 ------w- c:\program files\Google\Chrome\Application\32.0.1700.107\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-02-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2014-02-14 01:59]
.
2014-02-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2014-02-14 01:59]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.ca/
mStart Page = about:blank
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.254 75.153.176.9
Handler: intu-tt2012 - {02F985EF-502B-4597-993F-6BF9E004C138} -
DPF: {2AB1C516-6654-4D3A-B3D6-2185BBCEB409} - hxxps://etciec102.coca-cola.com/+CSCOL+/csvrloader32.cab
.
.
Completion time: 2014-02-15  21:52:58
ComboFix-quarantined-files.txt  2014-02-16 04:52
ComboFix2.txt  2014-02-16 01:13
ComboFix3.txt  2014-02-14 01:31
ComboFix4.txt  2014-01-31 00:06
.
Pre-Run: 916,351,262,720 bytes free
Post-Run: 916,334,571,520 bytes free
.
- - End Of File - - 9A1AAA63731A1674F7DDEC7F5B6C9DAC
A36C5E4F47E84449FF07ED3517B43A31

 



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  •  
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  • Local time:08:59 AM

Posted 16 February 2014 - 12:18 AM


Hello poorcomputerboy

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 poorcomputerboy

poorcomputerboy
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Local time:05:59 AM

Posted 16 February 2014 - 01:15 AM

Had no problems with combo fix or putting the log in.  No change with shortcuts and noticed when I go into C drive my documents and settings folder has a lock on it and when I click on it it says "access is denied" but I go into my pictures and documents from hitting the start button and selecting the folder  

 

ComboFix 14-02-14.01 - Pete's 15/02/2014  23:03:41.5.4 - x86
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.3473.2478 [GMT -7:00]
Running from: c:\users\Pete's\Desktop\ComboFix.exe
Command switches used :: c:\users\Pete's\Desktop\CFscript.txt
.
.
(((((((((((((((((((((((((   Files Created from 2014-01-16 to 2014-02-16  )))))))))))))))))))))))))))))))
.
.
2014-02-16 06:07 . 2014-02-16 06:07 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-02-16 06:07 . 2014-02-16 06:07 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2014-02-16 03:30 . 2012-08-23 14:46 24064 ----a-w- c:\windows\system32\drivers\terminpt.sys
2014-02-16 03:30 . 2012-08-23 14:44 14848 ----a-w- c:\windows\system32\drivers\rdpvideominiport.sys
2014-02-16 03:30 . 2012-08-23 13:52 12800 ----a-w- c:\windows\system32\RdpGroupPolicyExtension.dll
2014-02-16 03:30 . 2012-08-23 14:48 221184 ----a-w- c:\windows\system32\rdpudd.dll
2014-02-16 03:30 . 2012-08-23 11:12 192000 ----a-w- c:\windows\system32\rdpendp_winip.dll
2014-02-16 03:30 . 2012-08-23 10:08 2739712 ----a-w- c:\windows\system32\rdpcorets.dll
2014-02-16 03:28 . 2013-10-01 23:45 32256 ----a-w- c:\windows\system32\TsUsbGDCoInstaller.dll
2014-02-16 03:28 . 2013-10-02 00:32 12800 ----a-w- c:\windows\system32\TsUsbRedirectionGroupPolicyControl.exe
2014-02-16 03:28 . 2013-10-02 00:42 49152 ----a-w- c:\windows\system32\drivers\TsUsbFlt.sys
2014-02-16 03:28 . 2013-10-02 00:30 14336 ----a-w- c:\windows\system32\TsUsbRedirectionGroupPolicyExtension.dll
2014-02-16 03:28 . 2013-10-02 00:14 50176 ----a-w- c:\windows\system32\MsRdpWebAccess.dll
2014-02-16 03:28 . 2013-10-02 00:14 17920 ----a-w- c:\windows\system32\wksprtPS.dll
2014-02-16 03:28 . 2013-10-01 23:58 53248 ----a-w- c:\windows\system32\tsgqec.dll
2014-02-16 03:28 . 2013-10-01 23:08 855552 ----a-w- c:\windows\system32\rdvidcrl.dll
2014-02-16 03:28 . 2013-10-01 23:00 76288 ----a-w- c:\windows\system32\TSWbPrxy.exe
2014-02-16 03:28 . 2013-10-01 22:53 350208 ----a-w- c:\windows\system32\wksprt.exe
2014-02-16 03:28 . 2013-10-01 22:34 1068544 ----a-w- c:\windows\system32\mstsc.exe
2014-02-16 03:28 . 2013-10-01 20:55 5698048 ----a-w- c:\windows\system32\mstscax.dll
2014-02-16 03:10 . 2014-02-16 03:10 -------- d-----w- c:\windows\Migration
2014-02-16 02:51 . 2013-09-25 01:57 792576 ----a-w- c:\windows\system32\TSWorkspace.dll
2014-02-16 02:51 . 2012-05-04 09:59 514560 ----a-w- c:\windows\system32\qdvd.dll
2014-02-16 02:34 . 2014-02-16 02:34 -------- d-----w- c:\users\Pete's\AppData\Local\CrashDumps
2014-02-16 01:33 . 2014-02-16 01:33 -------- d-----w- C:\[Smad-Cage]
2014-02-16 01:33 . 2014-02-16 02:12 -------- d-----w- c:\program files\SMADAV
2014-02-16 01:15 . 2014-02-16 01:21 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2014-02-16 01:15 . 2014-02-16 01:15 107224 ------w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-02-16 01:14 . 2014-02-16 01:14 75480 ------w- c:\windows\system32\drivers\mbamchameleon.sys
2014-02-14 02:41 . 2014-02-14 02:42 -------- d-----w- c:\program files\ConsumerSoft
2014-02-14 01:44 . 2013-12-21 07:56 523776 ----a-w- c:\windows\system32\vbscript.dll
2014-02-14 01:13 . 2013-12-06 02:02 1237504 ----a-w- c:\windows\system32\msxml3.dll
2014-02-14 01:13 . 2013-12-06 02:02 2048 ----a-w- c:\windows\system32\msxml3r.dll
2014-02-14 01:13 . 2013-12-24 23:09 1987584 ----a-w- c:\windows\system32\d3d10warp.dll
2014-02-14 01:13 . 2013-11-26 08:16 3419136 ----a-w- c:\windows\system32\d2d1.dll
2014-02-14 01:13 . 2013-12-04 02:03 423936 ----a-w- c:\windows\system32\secproc_isv.dll
2014-02-14 01:13 . 2013-12-04 01:54 510976 ----a-w- c:\windows\system32\RMActivate_ssp.exe
2014-02-14 01:13 . 2013-12-04 01:54 594944 ----a-w- c:\windows\system32\RMActivate_isv.exe
2014-02-14 01:13 . 2013-12-04 01:54 572416 ----a-w- c:\windows\system32\RMActivate.exe
2014-02-14 01:13 . 2013-12-04 01:54 508928 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2014-02-14 01:13 . 2013-12-04 02:03 87040 ----a-w- c:\windows\system32\secproc_ssp_isv.dll
2014-02-14 01:13 . 2013-12-04 02:03 87040 ----a-w- c:\windows\system32\secproc_ssp.dll
2014-02-14 01:13 . 2013-12-04 02:03 428032 ----a-w- c:\windows\system32\secproc.dll
2014-02-14 01:13 . 2013-12-04 02:02 390144 ----a-w- c:\windows\system32\msdrm.dll
2014-02-12 22:28 . 2014-02-12 22:28 -------- d-----w- c:\programdata\9223B3E6-70DD-4e2f-965B-DD8E02D2E20B
2014-02-12 22:28 . 2014-02-12 22:28 -------- d-----w- c:\users\Pete's\AppData\Roaming\Downloaded Installations
2014-02-12 22:16 . 2014-02-12 22:16 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2014-02-12 22:16 . 2014-02-12 22:16 -------- d-----w- c:\program files\iTunes
2014-02-12 22:16 . 2014-02-12 22:16 -------- d-----w- c:\program files\iPod
2014-02-12 21:39 . 2014-02-16 03:31 -------- d-----w- c:\windows\system32\catroot2
2014-02-12 21:32 . 2014-02-16 04:42 -------- d-----w- c:\windows\system32\wbem\repository
2014-02-12 21:29 . 2014-02-12 21:37 181064 ------w- c:\windows\PSEXESVC.EXE
2014-02-12 19:59 . 2014-02-12 19:59 -------- d-----w- c:\program files\Tweaking.com
2014-01-31 16:29 . 2014-01-31 16:29 159744 ------w- c:\program files\Internet Explorer\Plugins\npqtplugin5.dll
2014-01-31 16:29 . 2014-01-31 16:29 159744 ------w- c:\program files\Internet Explorer\Plugins\npqtplugin4.dll
2014-01-31 16:29 . 2014-01-31 16:29 159744 ------w- c:\program files\Internet Explorer\Plugins\npqtplugin3.dll
2014-01-31 16:29 . 2014-01-31 16:29 159744 ------w- c:\program files\Internet Explorer\Plugins\npqtplugin2.dll
2014-01-31 16:29 . 2014-01-31 16:29 159744 ------w- c:\program files\Internet Explorer\Plugins\npqtplugin.dll
2014-01-31 16:29 . 2014-01-31 16:29 -------- d-----w- c:\program files\QuickTime
2014-01-31 16:14 . 2014-01-31 16:14 -------- d-----w- c:\program files\Java
2014-01-31 16:14 . 2014-01-31 16:14 -------- d-----w- c:\program files\Bonjour
2014-01-31 16:14 . 2014-02-12 22:16 -------- d-----w- c:\program files\Common Files\Apple
2014-01-31 15:19 . 2014-02-14 01:59 -------- d-----w- c:\program files\Google
2014-01-31 15:19 . 2014-02-14 01:59 -------- d-----w- c:\users\Pete's\AppData\Local\Deployment
2014-01-31 15:19 . 2014-01-31 15:19 -------- d-----w- c:\users\Pete's\AppData\Local\Apps
2014-01-31 03:02 . 2014-01-31 03:03 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2014-01-31 02:47 . 2014-02-16 06:02 209432 ----a-w- c:\windows\RegBootClean.exe
2014-01-31 00:40 . 2014-01-31 00:40 -------- d-----w- C:\TMRescueDisk
2014-01-31 00:22 . 2014-01-31 00:22 -------- d-----w- c:\users\Pete's\AppData\Local\Trend Micro
2014-01-31 00:22 . 2013-06-13 06:35 85280 ----a-w- c:\windows\system32\drivers\tmeevw.sys
2014-01-31 00:22 . 2013-05-22 15:37 282272 ----a-w- c:\windows\system32\drivers\tmnciesc.sys
2014-01-31 00:22 . 2012-05-02 19:27 92304 ----a-w- c:\windows\system32\drivers\tmtdi.sys
2014-01-31 00:22 . 2013-09-04 06:23 102904 ----a-w- c:\windows\system32\drivers\tmactmon.sys
2014-01-31 00:22 . 2013-09-04 06:20 83352 ----a-w- c:\windows\system32\drivers\tmevtmgr.sys
2014-01-31 00:22 . 2013-09-04 06:12 288840 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2014-01-31 00:22 . 2013-07-01 13:08 40736 ----a-w- c:\windows\system32\drivers\TMEBC32.sys
2014-01-31 00:21 . 2014-01-31 00:21 59 ------w- c:\windows\system32\SupportTool.exe.bat
2014-01-31 00:21 . 2014-01-31 00:21 -------- d-----w- c:\program files\Trend Micro
2014-01-31 00:21 . 2014-02-03 06:49 -------- d-----w- c:\programdata\Trend Micro
2014-01-31 00:06 . 2014-02-16 06:07 -------- d-----w- c:\users\Pete's\AppData\Local\temp
2014-01-30 23:51 . 2014-02-16 00:48 -------- d-----w- C:\AdwCleaner
2014-01-30 23:46 . 2014-01-30 23:46 -------- d-----w- c:\windows\ERUNT
2014-01-30 23:44 . 2014-01-30 23:44 -------- d-----w- c:\program files\HP
2014-01-28 16:29 . 2014-02-16 03:10 -------- d-----w- c:\program files\Microsoft.NET
2014-01-28 16:29 . 2014-01-28 16:29 -------- d-----w- c:\program files\Microsoft Analysis Services
2014-01-24 20:03 . 2013-09-23 20:48 147912 ------w- c:\windows\system32\drivers\HipShieldK.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-02-12 22:03 . 2012-05-22 04:25 409088 ------w- c:\windows\system32\systemcpl.dll
2014-02-12 22:03 . 2012-05-22 04:24 13824 ------w- c:\windows\system32\slwga.dll
2013-12-06 00:29 . 2012-09-20 04:01 60920 ------w- c:\windows\system32\drivers\cfwids.sys
2013-12-06 00:22 . 2012-07-17 21:09 213392 ------w- c:\windows\system32\drivers\mfewfpk.sys
2013-12-06 00:21 . 2012-09-20 03:54 174488 ------w- c:\windows\system32\mfevtps.exe
2013-12-06 00:16 . 2012-07-17 21:07 572688 ------w- c:\windows\system32\drivers\mfehidk.sys
2013-12-06 00:14 . 2012-09-20 04:01 365416 ------w- c:\windows\system32\drivers\mfefirek.sys
2013-12-06 00:14 . 2012-09-20 04:01 65928 ------w- c:\windows\system32\drivers\mfebopk.sys
2013-12-06 00:13 . 2012-09-20 04:01 236000 ------w- c:\windows\system32\drivers\mfeavfk.sys
2013-12-06 00:12 . 2012-07-17 21:04 133992 ------w- c:\windows\system32\drivers\mfeapfk.sys
2013-11-27 05:06 . 2013-11-27 05:06 10152 ------w- c:\windows\system32\drivers\mfeclnrk.sys
2013-11-27 05:06 . 2013-11-27 05:06 80752 ------w- c:\windows\system32\drivers\mfencrk.sys
2013-11-27 05:06 . 2013-11-27 05:06 319808 ------w- c:\windows\system32\drivers\mfencbdc.sys
2013-11-27 01:14 . 2014-01-15 16:25 258560 ----a-w- c:\windows\system32\drivers\usbhub.sys
2013-11-27 01:13 . 2014-01-15 16:25 284672 ----a-w- c:\windows\system32\drivers\usbport.sys
2013-11-27 01:13 . 2014-01-15 16:25 76288 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2013-11-27 01:13 . 2014-01-15 16:25 43520 ----a-w- c:\windows\system32\drivers\usbehci.sys
2013-11-27 01:13 . 2014-01-15 16:25 20480 ----a-w- c:\windows\system32\drivers\usbohci.sys
2013-11-27 01:13 . 2014-01-15 16:25 24064 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2013-11-27 01:13 . 2014-01-15 16:25 6016 ----a-w- c:\windows\system32\drivers\usbd.sys
2013-11-26 11:11 . 2014-01-15 16:25 240576 ----a-w- c:\windows\system32\drivers\netio.sys
2013-11-26 10:10 . 2014-01-15 16:25 2349056 ----a-w- c:\windows\system32\win32k.sys
2013-11-23 18:26 . 2013-12-12 03:14 417792 ----a-w- c:\windows\system32\WMPhoto.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RESTART_STICKY_NOTES"="c:\windows\System32\StikyNot.exe" [2009-07-14 354304]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Trend Micro Client Framework"="c:\program files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [2013-10-09 143792]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"DCERegBootClean"="c:\windows\RegBootClean.exe" [2014-02-16 209432]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc]
@=""
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^Users^Pete's^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2010 Screen Clipper and Launcher.lnk]
path=c:\users\Pete's\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk
backup=c:\windows\pss\OneNote 2010 Screen Clipper and Launcher.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2012-03-20 05:44 180504 ------w- c:\windows\System32\hkcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2012-03-20 05:44 144664 ------w- c:\windows\System32\igfxtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2014-02-06 15:27 152392 ------w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OfficeSyncProcess]
2013-04-22 17:05 720064 ------w- c:\program files\Microsoft Office\Office14\MSOSYNC.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2012-03-20 05:44 187672 ------w- c:\windows\System32\igfxpers.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2013-05-01 10:59 421888 ------w- c:\program files\QuickTime\QTTask.exe
.
R2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe [x]
R2 HomeNetSvc;McAfee Home Network;c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe [x]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [x]
R2 McAPExe;McAfee AP Service;c:\program files\McAfee\MSC\McAPExe.exe [x]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe [x]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe [x]
R2 mcpltsvc;McAfee Platform Services;c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe [x]
R2 mfecore;McAfee Anti-Malware Core;c:\program files\Common Files\McAfee\AMCore\mcshield.exe [x]
R2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [x]
R2 Roxio Upnp Server 10;Roxio Upnp Server 10;c:\program files\Roxio\Digital Home 10\RoxioUpnpService10.exe [x]
R2 RoxLiveShare10;LiveShare P2P Server 10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe [x]
R2 RoxWatch10;Roxio Hard Drive Watcher 10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe [x]
R2 SessionLauncher;SessionLauncher;c:\users\Pete's\AppData\Local\Temp\DX9\SessionLauncher.exe [x]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2013-12-06 60920]
R3 dmvsc;dmvsc;c:\windows\system32\DRIVERS\dmvsc.sys [2012-05-22 62464]
R3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2013-09-23 147912]
R3 MFE_RR;MFE_RR;c:\users\Pete's\AppData\Local\Temp\mfe_rr.sys [x]
R3 mfencrk;McAfee Inc. mfencrk;c:\windows\system32\DRIVERS\mfencrk.sys [2013-11-27 80752]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 14848]
R3 Roxio UPnP Renderer 10;Roxio UPnP Renderer 10;c:\program files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe [x]
R3 RoxMediaDB10;RoxMediaDB10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [x]
R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys [2012-05-22 77184]
R3 terminpt;Microsoft Remote Desktop Input Driver;c:\windows\system32\drivers\terminpt.sys [2012-08-23 24064]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2013-10-02 49152]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\DRIVERS\TsUsbGD.sys [2012-05-22 27264]
R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [2012-05-22 112640]
R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys [x]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam.sys [2008-05-06 11520]
S0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;c:\windows\system32\DRIVERS\iusb3hcs.sys [2012-01-05 13592]
S0 TMEBC;TMEBC;c:\windows\system32\DRIVERS\TMEBC32.sys [2013-07-01 40736]
S1 tmevtmgr;tmevtmgr;c:\windows\system32\DRIVERS\tmevtmgr.sys [2013-09-04 83352]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2013-12-06 174488]
S2 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2013-12-06 213392]
S2 VIAKaraokeService;VIA Karaoke digital mixer Service;c:\windows\system32\viakaraokesrv.exe [2011-11-12 27760]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2011-12-06 280576]
S3 iusb3hub;Intel® USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\iusb3hub.sys [2012-01-05 347928]
S3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;c:\windows\system32\DRIVERS\iusb3xhc.sys [2012-01-05 789272]
S3 MEI;Intel® Management Engine Interface ;c:\windows\system32\DRIVERS\HECI.sys [2012-07-18 55104]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2013-12-06 365416]
S3 mfencbdc;McAfee Inc. mfencbdc;c:\windows\system32\DRIVERS\mfencbdc.sys [2013-11-27 319808]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2011-11-24 491112]
S3 tmeevw;tmeevw;c:\windows\system32\DRIVERS\tmeevw.sys [2013-06-13 85280]
S3 tmnciesc;tmnciesc;c:\windows\system32\DRIVERS\tmnciesc.sys [2013-05-22 282272]
S3 VIAHdAudAddService;VIA High Definition Audio Driver Service;c:\windows\system32\drivers\viahduaa.sys [2011-11-12 1823344]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ    Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ    hpqcxs08 hpqddsvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-02-14 01:59 1211720 ------w- c:\program files\Google\Chrome\Application\32.0.1700.107\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-02-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2014-02-14 01:59]
.
2014-02-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2014-02-14 01:59]
.
.
------- Supplementary Scan -------
.
uStart Page = about:blank
mStart Page = about:blank
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.254 75.153.176.9
Handler: intu-tt2012 - {02F985EF-502B-4597-993F-6BF9E004C138} -
DPF: {2AB1C516-6654-4D3A-B3D6-2185BBCEB409} - hxxps://etciec102.coca-cola.com/+CSCOL+/csvrloader32.cab
.
.
Completion time: 2014-02-15  23:09:08
ComboFix-quarantined-files.txt  2014-02-16 06:09
ComboFix2.txt  2014-02-16 01:13
ComboFix3.txt  2014-02-14 01:31
ComboFix4.txt  2014-01-31 00:06
.
Pre-Run: 916,170,870,784 bytes free
Post-Run: 916,120,154,112 bytes free
.
- - End Of File - - 1D7A685469B25870D52315A796765C35
A36C5E4F47E84449FF07ED3517B43A31
 



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:59 AM

Posted 16 February 2014 - 01:19 AM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 poorcomputerboy

poorcomputerboy
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Local time:05:59 AM

Posted 16 February 2014 - 01:37 PM

Hijack this came back it could access Host files for some reason.  Here are the logs..

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.16.04

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 10.0.9200.16798
Pete's :: PETES-PC [administrator]

16/02/2014 11:28:54 AM
mbam-log-2014-02-16 (11-28-54).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 243953
Time elapsed: 4 minute(s), 23 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:35:03 AM, on 16/02/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16798)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\StikyNot.exe
C:\Windows\Explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe
C:\Users\Pete's\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\module\20004\3.0.1251\6.8.1118\TmIEPlg.dll
O2 - BHO: Trend Micro Toolbar BHO - {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (file missing)
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll (file missing)
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\module\20002\8.0.1135\8.0.1135\TmBpIe32.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (file missing)
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (file missing)
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll (file missing)
O3 - Toolbar: Trend Micro Toolbar - {CCAC5586-44D7-4c43-B64A-F042461A97D2} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
O4 - HKLM\..\Run: [Trend Micro Client Framework] "C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe"
O4 - HKLM\..\RunOnce: [DCERegBootClean] C:\Windows\RegBootClean.exe
O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe (file missing)
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {2AB1C516-6654-4D3A-B3D6-2185BBCEB409} (Cisco SSL VPN Relay Loader) - https://etciec102.coca-cola.com/+CSCOL+/csvrloader32.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll (file missing)
O18 - Protocol: intu-tt2012 - {02F985EF-502B-4597-993F-6BF9E004C138} - C:\Program Files\TurboTax 2012\ic2012pp.dll (file missing)
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll (file missing)
O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\8.0.1135\8.0.1135\TmBpIe32.dll
O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\3.0.1251\6.8.1118\TmIEPlg.dll
O18 - Protocol: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
O18 - Protocol: tmtbim - {0B37915C-8B98-4B9E-80D4-464D2C830D10} - C:\Program Files\Trend Micro\Titanium\UIFramework\ProToolbarIMRatingActiveX.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~1\mcafee\msc\mcsniepl.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Unknown owner - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe (file missing)
O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\system32\IntelCpHeciSvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: McAfee Home Network (HomeNetSvc) - Unknown owner - C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe (file missing)
O23 - Service: McAfee AP Service (McAPExe) - Unknown owner - C:\Program Files\McAfee\MSC\McAPExe.exe (file missing)
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - Unknown owner - C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe (file missing)
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - Unknown owner - C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe (file missing)
O23 - Service: McAfee Scanner (McODS) - Unknown owner - C:\Program Files\McAfee\VirusScan\mcods.exe (file missing)
O23 - Service: McAfee Platform Services (mcpltsvc) - Unknown owner - C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe (file missing)
O23 - Service: McAfee Proxy Service (McProxy) - Unknown owner - C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe (file missing)
O23 - Service: McAfee Anti-Malware Core (mfecore) - Unknown owner - C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe (file missing)
O23 - Service: McAfee Firewall Core Service (mfefire) - Unknown owner - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe (file missing)
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\Windows\system32\mfevtps.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - Unknown owner - C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe (file missing)
O23 - Service: Roxio UPnP Renderer 10 - Unknown owner - C:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe (file missing)
O23 - Service: Roxio Upnp Server 10 - Unknown owner - C:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe (file missing)
O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe (file missing)
O23 - Service: RoxMediaDB10 - Unknown owner - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe (file missing)
O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe (file missing)
O23 - Service: SessionLauncher - Unknown owner - C:\Users\Pete's\AppData\Local\Temp\DX9\SessionLauncher.exe (file missing)
O23 - Service: VIA Karaoke digital mixer Service (VIAKaraokeService) - VIA Technologies, Inc. - C:\Windows\system32\viakaraokesrv.exe

--
End of file - 9347 bytes



#10 gringo_pr

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Posted 16 February 2014 - 01:41 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\RunOnce: [DCERegBootClean] C:\Windows\RegBootClean.exe
      O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#11 poorcomputerboy

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Posted 17 February 2014 - 01:34 PM

Here is the log...

 

C:\$RECYCLE.BIN\S-1-5-21-684042398-3119644929-1456240709-1000\$RBMWYEQ.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\AdwCleaner\Quarantine\C\Users\Pete's\AppData\Local\genienext\nengine.dll.vir Win32/NextLive.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Pete's\AppData\Local\Mobogenie\Version\OldVersion\Mobogenie\DaemonProcess.exe.vir a variant of Win32/Mobogenie.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Pete's\AppData\Local\Mobogenie\Version\OldVersion\Mobogenie\Mobogenie.exe.vir a variant of Win32/Mobogenie.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Pete's\AppData\Local\Mobogenie\Version\OldVersion\Mobogenie\nengine.dll.vir Win32/NextLive.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Pete's\AppData\Local\Mobogenie\Version\OldVersion\Mobogenie\New_UpdateMoboGenie.exe.vir a variant of Win32/Mobogenie.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Pete's\AppData\Roaming\UpdaterEX\UpdateProc\UpdateTask.exe.vir a variant of Win32/DealPly.O potentially unwanted application
 



#12 gringo_pr

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Posted 17 February 2014 - 01:40 PM


Hello poorcomputerboy

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    rd /s /q "C:\AdwCleaner\"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download DelFix and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click DelFix.exe.
  • select all options avalible
  • Click the Run button.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#13 gringo_pr

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Posted 21 February 2014 - 08:16 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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