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possible ZeroAccess rootkit infection


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14 replies to this topic

#1 RK Faulhaber

RK Faulhaber

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  • 21 posts
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  • Local time:07:01 AM

Posted 14 February 2014 - 02:36 PM

Hello,

     A coworker's computer may have been infected by the ZeroAccess rootkit.  The tip off symptom was that anything downloaded in Internet Explorer (10) reported as infected and was immediately deleted.

Last night, I ran a full scan with MalwareBytes which found and cleared 30 items (The logs are saved but I'll have to get them if required to post here.)  Since I did not have the user name and pw to log in after MalwareBytes had to reboot, I had to wait until this morning to address the issue further.  This morning, the Norton security software reported that it had found and cleaned a Trojan.Zbot.
     Per your instructions, I ran DDS.com on the machine and got the log which is posted below.

 

Thank you for any assistance you may be able to provide.

 

-Richard

 

DDS log follows...

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16798  BrowserJavaVersion: 10.25.2
Run by Owner at 9:26:14 on 2014-02-14
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.7665.5116 [GMT -8:00]
.
AV: Norton AntiVirus *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe
C:\Program Files (x86)\PDF Complete\pdfsvc.exe
C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Windows\system32\printfilterpipelinesvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
C:\Program Files\IDT\WDM\beats64.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Backup Assistant Plus\V CAST Backup Scheduler.exe
C:\Windows\SysWOW64\schtasks.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
C:\Program Files (x86)\NeatWorks\exec\NeatReceipts.QuickScan.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Bar = Preserve
mWinlogon: Userinit = userinit.exe,
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ips\ipsbho.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
uRun: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\Messenger\YahooMessenger.exe" -quiet
uRun: [HLBackupScheduler] C:\Program Files\Backup Assistant Plus\V CAST Backup Scheduler.exe
uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
uRun: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
dRun: [SearchProtect] \SearchProtect\bin\cltmng.exe
dRunOnce: [724DE90040C964710000724D76B86A11] C:\ProgramData\724DE90040C964710000724D76B86A11\724DE90040C964710000724D76B86A11.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-Explorer: HideSCAHealth = dword:1
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
TCP: NameServer = 192.168.125.1
TCP: Interfaces\{0392DC16-EE68-4005-B364-4F45F5325F8A} : DHCPNameServer = 192.168.125.1
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: Neat ADF Scanner 2008 - reg copy "HKLM\Software\Wow6432Node\The Neat Company\Neat ADF Scanner 2008" "HKCU\Software\The Neat Company\Neat ADF Scanner 2008" /s /f
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.107\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
x64-BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll
x64-Run: [BeatsOSDApp] C:\Program Files\IDT\WDM\beats64.exe
x64-Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIE.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\yrrboxoc.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3289847&CUI=UN33262625501999427&UM=2&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3289847&SearchSource=2&CUI=UN33262625501999427&UM=&q=
FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_44.dll
FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2013-3-31 82600]
R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2013-3-31 42664]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NAVx64\1309010.00E\symds64.sys [2013-2-5 451192]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NAVx64\1309010.00E\symefa64.sys [2013-2-5 1129120]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.1.1.3\Definitions\BASHDefs\20140121.001\BHDrvx64.sys [2014-1-23 1526488]
R1 ccSet_NAV;Norton AntiVirus Settings Manager;C:\Windows\System32\drivers\NAVx64\1309010.00E\ccsetx64.sys [2013-2-5 167072]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.1.1.3\Definitions\IPSDefs\20140213.002\IDSviA64.sys [2014-2-13 521944]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NAVx64\1309010.00E\ironx64.sys [2013-2-5 190072]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NAVx64\1309010.00E\symnets.sys [2013-2-5 405624]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2011-8-20 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-8-20 204288]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2013-11-4 92160]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 MotoHelper;MotoHelper Service;C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe [2011-1-27 226624]
R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccsvchst.exe [2013-2-5 138272]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]
R2 OfficeSvc;Microsoft Office Service;C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [2013-10-7 1907896]
R2 pdfcDispatcher;PDF Document Manager;C:\Program Files (x86)\PDF Complete\pdfsvc.exe [2011-8-20 1128952]
R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-11-26 399344]
R3 amdhub30;AMD USB 3.0 Hub Driver;C:\Windows\System32\drivers\amdhub30.sys [2012-11-26 103552]
R3 amdxhc;AMD USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\amdxhc.sys [2012-11-26 220288]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-12-12 137648]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2012-12-6 2350176]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-5-16 533096]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2011-8-20 47232]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-3-1 183560]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-4-23 19456]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-4-23 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-4-23 30208]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-9-28 53760]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-11-21 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2014-02-13 22:43:09 -------- d-----w- C:\Users\Owner\AppData\Roaming\Malwarebytes
2014-02-13 22:42:57 -------- d-----w- C:\ProgramData\Malwarebytes
2014-02-13 22:42:56 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-02-13 22:42:56 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-02-12 11:01:20 600064 ----a-w- C:\Windows\System32\vbscript.dll
2014-02-12 11:01:20 523776 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-02-12 09:47:30 1882112 ----a-w- C:\Windows\System32\msxml3.dll
2014-02-06 16:32:35 93808 ----a-w- C:\Program Files (x86)\Mozilla Firefox\webapprt-stub.exe
2014-01-29 11:01:18 -------- d-----w- C:\Windows\Migration
2014-01-27 17:28:43 -------- d-----w- C:\ProgramData\{18165758-115C-4DC0-9EC2-FF89F725767F}
.
==================== Find3M  ====================
.
2014-02-05 04:56:10 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-02-05 04:56:10 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-02-01 09:19:49 2241536 ----a-w- C:\Windows\System32\wininet.dll
2014-02-01 09:18:25 3960320 ----a-w- C:\Windows\System32\jscript9.dll
2014-02-01 09:18:21 67072 ----a-w- C:\Windows\System32\iesetup.dll
2014-02-01 09:18:21 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2014-02-01 07:58:31 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-02-01 07:57:20 2877952 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-02-01 07:57:16 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-02-01 07:57:16 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2014-02-01 07:40:43 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2014-02-01 07:34:53 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-02-01 06:45:40 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2014-02-01 06:38:03 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2014-01-06 19:23:36 4558848 ----a-w- C:\Windows\SysWow64\GPhotos.scr
2013-12-24 23:09:41 1987584 ----a-w- C:\Windows\SysWow64\d3d10warp.dll
2013-12-24 22:48:32 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll
2013-12-06 02:30:08 2048 ----a-w- C:\Windows\System32\msxml3r.dll
2013-12-06 02:02:08 2048 ----a-w- C:\Windows\SysWow64\msxml3r.dll
2013-12-06 02:02:08 1237504 ----a-w- C:\Windows\SysWow64\msxml3.dll
2013-12-04 02:27:33 485888 ----a-w- C:\Windows\System32\secproc_isv.dll
2013-12-04 02:27:33 123392 ----a-w- C:\Windows\System32\secproc_ssp_isv.dll
2013-12-04 02:27:33 123392 ----a-w- C:\Windows\System32\secproc_ssp.dll
2013-12-04 02:27:16 488448 ----a-w- C:\Windows\System32\secproc.dll
2013-12-04 02:26:32 528384 ----a-w- C:\Windows\System32\msdrm.dll
2013-12-04 02:16:51 658432 ----a-w- C:\Windows\System32\RMActivate_isv.exe
2013-12-04 02:16:51 626176 ----a-w- C:\Windows\System32\RMActivate.exe
2013-12-04 02:16:50 552960 ----a-w- C:\Windows\System32\RMActivate_ssp_isv.exe
2013-12-04 02:16:48 553984 ----a-w- C:\Windows\System32\RMActivate_ssp.exe
2013-12-04 02:03:20 87040 ----a-w- C:\Windows\SysWow64\secproc_ssp_isv.dll
2013-12-04 02:03:20 87040 ----a-w- C:\Windows\SysWow64\secproc_ssp.dll
2013-12-04 02:03:20 423936 ----a-w- C:\Windows\SysWow64\secproc_isv.dll
2013-12-04 02:03:08 428032 ----a-w- C:\Windows\SysWow64\secproc.dll
2013-12-04 02:02:06 390144 ----a-w- C:\Windows\SysWow64\msdrm.dll
2013-12-04 01:54:14 510976 ----a-w- C:\Windows\SysWow64\RMActivate_ssp.exe
2013-12-04 01:54:10 594944 ----a-w- C:\Windows\SysWow64\RMActivate_isv.exe
2013-12-04 01:54:09 572416 ----a-w- C:\Windows\SysWow64\RMActivate.exe
2013-12-04 01:54:06 508928 ----a-w- C:\Windows\SysWow64\RMActivate_ssp_isv.exe
2013-11-27 01:41:37 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2013-11-27 01:41:15 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2013-11-27 01:41:11 53248 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2013-11-27 01:41:11 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys
2013-11-27 01:41:09 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
2013-11-27 01:41:06 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2013-11-27 01:41:03 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys
2013-11-26 11:40:00 376768 ----a-w- C:\Windows\System32\drivers\netio.sys
2013-11-26 10:32:56 3156480 ----a-w- C:\Windows\System32\win32k.sys
2013-11-26 08:16:50 3419136 ----a-w- C:\Windows\SysWow64\d2d1.dll
2013-11-23 18:26:20 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll
2013-11-23 17:47:34 465920 ----a-w- C:\Windows\System32\WMPhoto.dll
2013-11-22 22:48:21 3928064 ----a-w- C:\Windows\System32\d2d1.dll
.
============= FINISH:  9:26:53.16 ===============
 

 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:10:01 AM

Posted 14 February 2014 - 03:08 PM





Hello RK Faulhaber

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I would like you to run this program for me.

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 RK Faulhaber

RK Faulhaber
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  • Local time:07:01 AM

Posted 14 February 2014 - 04:23 PM

Hello,

Thank you for such a speedy response. 

The FRST.txt content follows.

Addition.txt is attached.

 

-------------------

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 13-02-2014 01
Ran by Owner (administrator) on OWNER-HP on 14-02-2014 13:12:36
Running from C:\Users\Owner\Downloads
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(AMD) C:\Windows\system32\atiesrxx.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\STacSV64.exe
(Andrea Electronics Corporation) C:\Program Files\IDT\WDM\AESTSr64.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
() C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe
(Symantec Corporation) C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe
(Symantec Corporation) C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe
(PDF Complete Inc) C:\Program Files (x86)\PDF Complete\pdfsvc.exe
(Roxio) C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
(Yahoo! Inc.) C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
(Microsoft Corporation) C:\Windows\system32\printfilterpipelinesvc.exe
(AMD) C:\Windows\system32\atieclxx.exe
(Symantec Corporation) C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe
() C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
(Hewlett-Packard ) C:\Program Files\IDT\WDM\beats64.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe
() C:\Program Files\Backup Assistant Plus\V CAST Backup Scheduler.exe
(Microsoft Corporation) C:\Windows\SysWOW64\schtasks.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
(Microsoft Corporation) C:\Windows\System32\StikyNot.exe
(Hewlett-Packard) C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
(Yahoo! Inc.) C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe
(Ask) C:\Program Files (x86)\Ask.com\Updater\Updater.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Advanced Micro Devices Inc.) c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
(Microsoft Corporation) C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
(The Neat Company) C:\Program Files (x86)\NeatWorks\exec\NeatReceipts.QuickScan.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [BeatsOSDApp] - C:\Program Files\IDT\WDM\beats64.exe [37888 2010-10-21] (Hewlett-Packard )
HKLM\...\Run: [hpsysdrv] - c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe [62768 2008-11-20] (Hewlett-Packard)
HKLM\...\Run: [SysTrayApp] - C:\Program Files\IDT\WDM\sttray64.exe [1425408 2012-04-24] (IDT, Inc.)
HKLM-x32\...\Run: [StartCCC] - c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [336384 2011-07-04] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [HP Software Update] - c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [54576 2008-12-08] (Hewlett-Packard)
HKLM-x32\...\Run: [] - [X]
HKLM-x32\...\Run: [Norton Online Backup] - C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe [1155928 2010-06-01] (Symantec Corporation)
HKLM-x32\...\Run: [PDF Complete] - C:\Program Files (x86)\PDF Complete\pdfsty.exe [658424 2011-05-05] (PDF Complete Inc)
HKLM-x32\...\Run: [ApnUpdater] - C:\Program Files (x86)\Ask.com\Updater\Updater.exe [887976 2011-08-23] (Ask)
HKLM-x32\...\Run: [APSDaemon] - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-01-28] (Apple Inc.)
HKLM-x32\...\Run: [QuickTime Task] - C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2012-10-25] (Apple Inc.)
HKLM-x32\...\Run: [iTunesHelper] - C:\Program Files (x86)\iTunes\iTunesHelper.exe [152544 2012-12-12] (Apple Inc.)
HKLM-x32\...\Run: [SunJavaUpdateSched] - C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [253816 2013-03-12] (Oracle Corporation)
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
HKU\.DEFAULT\...\Run: [SearchProtect] - \SearchProtect\bin\cltmng.exe
HKU\.DEFAULT\...\Run: [Google Update*] - [X] <===== ATTENTION (ZeroAccess rootkit hidden path)
HKU\.DEFAULT\...\RunOnce: [724DE90040C964710000724D76B86A11] - C:\ProgramData\724DE90040C964710000724D76B86A11\724DE90040C964710000724D76B86A11.exe
HKU\.DEFAULT\...\Policies\Explorer: [HideSCAHealth] 1
HKU\S-1-5-21-1212258141-3690515966-3353625245-1000\...\Run: [Messenger (Yahoo!)] - C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe [6497592 2012-

01-04] (Yahoo! Inc.)
HKU\S-1-5-21-1212258141-3690515966-3353625245-1000\...\Run: [HLBackupScheduler] - C:\Program Files\Backup Assistant Plus\V CAST Backup Scheduler.exe [7057032

2012-07-09] ()
HKU\S-1-5-21-1212258141-3690515966-3353625245-1000\...\Run: [iCloudServices] - C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe

[59720 2013-04-05] (Apple Inc.)
HKU\S-1-5-21-1212258141-3690515966-3353625245-1000\...\Run: [ApplePhotoStreams] - C:\Program Files (x86)\Common Files\Apple\Internet Services

\ApplePhotoStreams.exe [59720 2013-04-05] (Apple Inc.)
HKU\S-1-5-21-1212258141-3690515966-3353625245-1000\...\Run: [RESTART_STICKY_NOTES] - C:\Windows\System32\StikyNot.exe [427520 2009-07-13] (Microsoft

Corporation)
HKU\S-1-5-21-1212258141-3690515966-3353625245-1000\...\Policies\Explorer: [NoDesktopCleanupWizard] 1
HKU\S-1-5-21-1212258141-3690515966-3353625245-1000\...\MountPoints2: {0a239b43-ddb2-11e1-8aa9-3860771f52ce} - F:\setup.exe -a

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0x94A7467DDC28CF01
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
SearchScopes: HKLM-x32 - {2fa28606-de77-4029-af96-b231e3b8f827} URL = http://search.ask.com/web?q={searchterms}&l=dis&o=HPDTDF
SearchScopes: HKLM-x32 - {6FF1E48A-0089-43D6-A3A8-0715584FDFAC} URL = http://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link

%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKLM-x32 - {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-

psg&type=HPDTDF
SearchScopes: HKLM-x32 - {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}
SearchScopes: HKLM-x32 - {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-30572-11896-1/4?mpre=http://shop.ebay.com/?_nkw=

{searchTerms}
BHO: Lync Browser Helper - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office

\Office15\OCHelper.dll (Microsoft Corporation)
BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live

\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office

\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft

Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck

\HPNetworkCheckPluginx64.dll (Hewlett-Packard)
BHO-x32: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll (Yahoo! Inc.)
BHO-x32: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\IPS\IPSBHO.DLL

(Symantec Corporation)
BHO-x32: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live

\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL (Microsoft

Corporation)
BHO-x32: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
BHO-x32: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
BHO-x32: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO-x32: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources

\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
Toolbar: HKLM-x32 - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
Toolbar: HKLM-x32 - Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
Toolbar: HKLM-x32 - Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll (Yahoo! Inc.)
Toolbar: HKCU - No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
Toolbar: HKCU - No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
Toolbar: HKCU - No Name - {D4027C7F-154A-4066-A1AD-4243D8127440} -  No File
DPF: HKLM-x32 {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.microsoft.com/sites/production/ieawsdc32.cab
Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.125.1

FireFox:
========
FF ProfilePath: C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\yrrboxoc.default
FF user.js: detected! => C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\yrrboxoc.default\user.js
FF Homepage: www.google.com
FF Keyword.URL: hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3289847&SearchSource=2&CUI=UN33262625501999427&UM=&q=
FF NetworkProxy: "type", 0
FF Plugin: @adobe.com/FlashPlayer - C:\Windows\system32\Macromed\Flash\NPSWF64_11_9_900_170.dll ()
FF Plugin: @microsoft.com/GENUINE - disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_44.dll ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 - C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @google.com/npPicasa3,version=3.0.0 - C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF Plugin-x32: @java.com/DTPlugin,version=10.25.2 - C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.25.2 - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6 - C:\Program Files (x86)\Yahoo!\Shared\npYState.dll (Yahoo! Inc.)
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 - C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 - C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 - C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 - C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered

\0\NP_wtapp.dll ()
FF Plugin-x32: Adobe Reader - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF SearchPlugin: C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\yrrboxoc.default\searchplugins\conduit.xml
FF Extension: Java Console - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0034-ABCDEFFEDCBA} [2014-02-06]
FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.1.1.3\IPSFF
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.1.1.3\IPSFF [2013-10-09]

Chrome:
=======
CHR HomePage: hxxp://www.google.com/
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.107\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.107\ppGoogleNaClPluginChrome.dll ()
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.107\pdf.dll ()
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll No File
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll (Apple Inc.)
CHR Plugin: (Picasa) - C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll (Google, Inc.)
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll No File
CHR Plugin: (Java™ Platform SE 6 U35) - C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll No File
CHR Plugin: (Windows Live? Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (iTunes Application Detector) - C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
CHR Plugin: (Shockwave Flash) - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_135.dll No File
CHR Plugin: (Java Deployment Toolkit 6.0.350.10) - C:\Windows\SysWOW64\npdeployJava1.dll (Oracle Corporation)
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll No File
CHR Extension: (YouTube) - C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2012-11-16]
CHR Extension: (Google Search) - C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2012-11-16]
CHR Extension: (WhiteSmoke New) - C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\klibnahbojhkanfgaglnlalfkgpcppfi [2013-03-07]
CHR Extension: (Google Wallet) - C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-30]
CHR Extension: (Gmail) - C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2012-11-16]
CHR HKCU\...\Chrome\Extension: [klibnahbojhkanfgaglnlalfkgpcppfi] - C:\Users\Owner\AppData\Local\CRE\klibnahbojhkanfgaglnlalfkgpcppfi.crx [2013-03-04]
CHR HKLM-x32\...\Chrome\Extension: [klibnahbojhkanfgaglnlalfkgpcppfi] - C:\Users\Owner\AppData\Local\CRE\klibnahbojhkanfgaglnlalfkgpcppfi.crx [2013-03-04]

==================== Services (Whitelisted) =================

R2 MotoHelper; C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe [226624 2011-01-27] ()
R2 NAV; C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe [138272 2012-06-15] (Symantec Corporation)
R2 NOBU; C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2804568 2010-06-01] (Symantec Corporation)
R2 OfficeSvc; C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [1907896 2013-10-31] (Microsoft Corporation)
R2 pdfcDispatcher; C:\Program Files (x86)\PDF Complete\pdfsvc.exe [1128952 2011-05-05] (PDF Complete Inc)
S2 SharedAccess; C:\Windows\System32\svchost.exe [27136 2009-07-13] (Microsoft Corporation)
S2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-26] ()
S2 *etadpug; "C:\Program Files (x86)\Google\Desktop\Install\{713da466-df0c-061a-1cb1-5360376fb14d}\   \...\???\{713da466-df0c-061a-1cb1-

5360376fb14d}\GoogleUpdate.exe" < <==== ATTENTION (ZeroAccess)

==================== Drivers (Whitelisted) ====================

R1 BHDrvx64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.1.1.3\Definitions\BASHDefs\20140121.001\BHDrvx64.sys [1526488 2013-12-17]

(Symantec Corporation)
R1 ccSet_NAV; C:\Windows\system32\drivers\NAVx64\1309010.00E\ccSetx64.sys [167072 2012-06-06] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484952 2013-11-20] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [137648 2013-12-10] (Symantec Corporation)
R1 IDSVia64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.1.1.3\Definitions\IPSDefs\20140213.002\IDSvia64.sys [521944 2014-01-18]

(Symantec Corporation)
R3 NAVENG; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.1.1.3\Definitions\VirusDefs\20140214.001\ENG64.SYS [126040 2014-02-12]

(Symantec Corporation)
R3 NAVEX15; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.1.1.3\Definitions\VirusDefs\20140214.001\EX64.SYS [2099288 2014-02-12]

(Symantec Corporation)
R3 SRTSP; C:\Windows\System32\Drivers\NAVx64\1309010.00E\SRTSP64.SYS [737952 2012-07-05] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\NAVx64\1309010.00E\SRTSPX64.SYS [37536 2012-07-05] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\NAVx64\1309010.00E\SYMDS64.SYS [451192 2011-07-25] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\NAVx64\1309010.00E\SYMEFA64.SYS [1129120 2012-05-21] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [175736 2012-03-23] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\NAVx64\1309010.00E\Ironx64.SYS [190072 2012-04-17] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers\NAVx64\1309010.00E\SYMNETS.SYS [405624 2012-04-17] (Symantec Corporation)

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

2014-02-14 13:12 - 2014-02-14 13:12 - 02152960 _____ (Farbar) C:\Users\Owner\Downloads\FRST64.exe
2014-02-14 13:12 - 2014-02-14 13:12 - 00021934 _____ () C:\Users\Owner\Downloads\FRST.txt
2014-02-14 13:12 - 2014-02-14 13:12 - 00000000 ____D () C:\FRST
2014-02-14 09:27 - 2014-02-14 09:27 - 00010602 _____ () C:\Users\Owner\Desktop\attach.txt
2014-02-14 09:27 - 2014-02-14 09:26 - 00021684 _____ () C:\Users\Owner\Desktop\dds.txt
2014-02-14 09:25 - 2014-02-14 09:25 - 00688992 ____R (Swearware) C:\Users\Owner\Downloads\dds.com
2014-02-14 07:12 - 2014-02-14 07:12 - 44335120 _____ (Microsoft Corporation) C:\Users\Owner\Downloads\IE10-Windows6.1-x64-en-us.exe
2014-02-14 03:04 - 2013-10-14 18:00 - 00028368 _____ (Microsoft Corporation) C:\Windows\system32\IEUDINIT.EXE
2014-02-14 03:00 - 2014-02-14 03:04 - 00007469 _____ () C:\Windows\IE11_main.log
2014-02-13 14:43 - 2014-02-13 14:43 - 00000000 ____D () C:\Users\Owner\AppData\Roaming\Malwarebytes
2014-02-13 14:42 - 2014-02-13 14:42 - 10285040 _____ (Malwarebytes Corporation ) C:\Users\Owner\Downloads\mbam-setup-1.75.0.1300.exe
2014-02-13 14:42 - 2014-02-13 14:42 - 00001115 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-02-13 14:42 - 2014-02-13 14:42 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-02-13 14:42 - 2014-02-13 14:42 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-02-13 14:42 - 2013-04-04 14:50 - 00025928 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2014-02-12 03:01 - 2013-12-21 01:39 - 00600064 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-02-12 03:01 - 2013-12-20 23:56 - 00523776 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-02-12 03:00 - 2014-02-01 01:20 - 00051712 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-02-12 03:00 - 2014-02-01 01:19 - 02241536 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-02-12 03:00 - 2014-02-01 01:19 - 01365504 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-02-12 03:00 - 2014-02-01 01:18 - 19274240 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-02-12 03:00 - 2014-02-01 01:18 - 15403520 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-02-12 03:00 - 2014-02-01 01:18 - 03960320 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-02-12 03:00 - 2014-02-01 01:18 - 02648576 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-02-12 03:00 - 2014-02-01 01:18 - 00855552 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2014-02-12 03:00 - 2014-02-01 01:18 - 00603136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-02-12 03:00 - 2014-02-01 01:18 - 00526336 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-02-12 03:00 - 2014-02-01 01:18 - 00197120 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-02-12 03:00 - 2014-02-01 01:18 - 00136704 _____ (Microsoft Corporation) C:\Windows\system32\iesysprep.dll
2014-02-12 03:00 - 2014-02-01 01:18 - 00067072 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-02-12 03:00 - 2014-02-01 01:18 - 00053760 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-02-12 03:00 - 2014-02-01 01:18 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-02-12 03:00 - 2014-01-31 23:58 - 01767936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-02-12 03:00 - 2014-01-31 23:58 - 01140736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-02-12 03:00 - 2014-01-31 23:57 - 14359040 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-02-12 03:00 - 2014-01-31 23:57 - 13760512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-02-12 03:00 - 2014-01-31 23:57 - 02877952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-02-12 03:00 - 2014-01-31 23:57 - 02049024 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-02-12 03:00 - 2014-01-31 23:57 - 00690688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2014-02-12 03:00 - 2014-01-31 23:57 - 00493056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-02-12 03:00 - 2014-01-31 23:57 - 00391168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-02-12 03:00 - 2014-01-31 23:57 - 00163840 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-02-12 03:00 - 2014-01-31 23:57 - 00109056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesysprep.dll
2014-02-12 03:00 - 2014-01-31 23:57 - 00061440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-02-12 03:00 - 2014-01-31 23:57 - 00039936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-02-12 03:00 - 2014-01-31 23:57 - 00033280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-02-12 03:00 - 2014-01-31 23:40 - 02706432 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-02-12 03:00 - 2014-01-31 23:34 - 02706432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-02-12 03:00 - 2014-01-31 22:45 - 00089600 _____ (Microsoft Corporation) C:\Windows\system32\RegisterIEPKEYs.exe
2014-02-12 03:00 - 2014-01-31 22:38 - 00071680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RegisterIEPKEYs.exe
2014-02-12 01:47 - 2013-12-31 15:05 - 00420008 _____ () C:\Windows\SysWOW64\locale.nls
2014-02-12 01:47 - 2013-12-31 15:04 - 00420008 _____ () C:\Windows\system32\locale.nls
2014-02-12 01:47 - 2013-12-24 15:09 - 01987584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\d3d10warp.dll
2014-02-12 01:47 - 2013-12-24 14:48 - 02565120 _____ (Microsoft Corporation) C:\Windows\system32\d3d10warp.dll
2014-02-12 01:47 - 2013-12-05 18:30 - 01882112 _____ (Microsoft Corporation) C:\Windows\system32\msxml3.dll
2014-02-12 01:47 - 2013-12-05 18:30 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\msxml3r.dll
2014-02-12 01:47 - 2013-12-05 18:02 - 01237504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3.dll
2014-02-12 01:47 - 2013-12-05 18:02 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3r.dll
2014-02-12 01:47 - 2013-12-03 18:27 - 00488448 _____ (Microsoft Corporation) C:\Windows\system32\secproc.dll
2014-02-12 01:47 - 2013-12-03 18:27 - 00485888 _____ (Microsoft Corporation) C:\Windows\system32\secproc_isv.dll
2014-02-12 01:47 - 2013-12-03 18:27 - 00123392 _____ (Microsoft Corporation) C:\Windows\system32\secproc_ssp_isv.dll
2014-02-12 01:47 - 2013-12-03 18:27 - 00123392 _____ (Microsoft Corporation) C:\Windows\system32\secproc_ssp.dll
2014-02-12 01:47 - 2013-12-03 18:26 - 00528384 _____ (Microsoft Corporation) C:\Windows\system32\msdrm.dll
2014-02-12 01:47 - 2013-12-03 18:16 - 00658432 _____ (Microsoft Corporation) C:\Windows\system32\RMActivate_isv.exe
2014-02-12 01:47 - 2013-12-03 18:16 - 00626176 _____ (Microsoft Corporation) C:\Windows\system32\RMActivate.exe
2014-02-12 01:47 - 2013-12-03 18:16 - 00553984 _____ (Microsoft Corporation) C:\Windows\system32\RMActivate_ssp.exe
2014-02-12 01:47 - 2013-12-03 18:16 - 00552960 _____ (Microsoft Corporation) C:\Windows\system32\RMActivate_ssp_isv.exe
2014-02-12 01:47 - 2013-12-03 18:03 - 00428032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secproc.dll
2014-02-12 01:47 - 2013-12-03 18:03 - 00423936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secproc_isv.dll
2014-02-12 01:47 - 2013-12-03 18:03 - 00087040 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secproc_ssp_isv.dll
2014-02-12 01:47 - 2013-12-03 18:03 - 00087040 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secproc_ssp.dll
2014-02-12 01:47 - 2013-12-03 18:02 - 00390144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msdrm.dll
2014-02-12 01:47 - 2013-12-03 17:54 - 00594944 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RMActivate_isv.exe
2014-02-12 01:47 - 2013-12-03 17:54 - 00572416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RMActivate.exe
2014-02-12 01:47 - 2013-12-03 17:54 - 00510976 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RMActivate_ssp.exe
2014-02-12 01:47 - 2013-12-03 17:54 - 00508928 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RMActivate_ssp_isv.exe
2014-02-12 01:47 - 2013-11-26 00:16 - 03419136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\d2d1.dll
2014-02-12 01:47 - 2013-11-22 14:48 - 03928064 _____ (Microsoft Corporation) C:\Windows\system32\d2d1.dll
2014-02-06 08:32 - 2014-02-06 08:32 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2014-02-03 07:43 - 2014-02-07 15:00 - 00000000 ____D () C:\Users\Owner\Documents\2014 SECRET LIST
2014-01-31 08:21 - 2014-01-31 08:21 - 00225248 _____ () C:\Users\Owner\Documents\The Gap - Supplier Setup Form.xlsm
2014-01-28 13:55 - 2014-01-28 13:55 - 00004838 _____ () C:\Users\Owner\Downloads\Payroll(4)
2014-01-27 09:32 - 2014-01-27 09:32 - 00002223 _____ () C:\Users\Owner\Desktop\HP Support Assistant.lnk
2014-01-27 09:28 - 2014-01-27 09:28 - 00000000 ____D () C:\ProgramData\{18165758-115C-4DC0-9EC2-FF89F725767F}
2014-01-23 12:23 - 2014-01-23 12:23 - 00018056 _____ () C:\Users\Owner\Documents\REVISED - ALL ACTIVE CUSTOMERS.xlsx

==================== One Month Modified Files and Folders =======

2014-02-14 13:12 - 2014-02-14 13:12 - 02152960 _____ (Farbar) C:\Users\Owner\Downloads\FRST64.exe
2014-02-14 13:12 - 2014-02-14 13:12 - 00021934 _____ () C:\Users\Owner\Downloads\FRST.txt
2014-02-14 13:12 - 2014-02-14 13:12 - 00000000 ____D () C:\FRST
2014-02-14 12:56 - 2012-04-25 07:05 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-02-14 12:55 - 2011-12-15 12:23 - 00000896 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-02-14 12:55 - 2011-12-15 12:23 - 00000892 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-02-14 12:36 - 2011-08-20 00:53 - 01577183 _____ () C:\Windows\WindowsUpdate.log
2014-02-14 10:30 - 2009-07-13 19:20 - 00000000 ____D () C:\Windows\rescache
2014-02-14 09:27 - 2014-02-14 09:27 - 00010602 _____ () C:\Users\Owner\Desktop\attach.txt
2014-02-14 09:26 - 2014-02-14 09:27 - 00021684 _____ () C:\Users\Owner\Desktop\dds.txt
2014-02-14 09:25 - 2014-02-14 09:25 - 00688992 ____R (Swearware) C:\Users\Owner\Downloads\dds.com
2014-02-14 08:48 - 2011-11-19 10:48 - 00003926 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{40DCCBE7-AA5F-4ECE-83D2-2F5FECFAE4F2}
2014-02-14 07:26 - 2009-07-13 20:45 - 00024608 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-02-14 07:26 - 2009-07-13 20:45 - 00024608 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-02-14 07:23 - 2009-07-13 21:13 - 00786558 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-02-14 07:18 - 2011-08-20 01:06 - 00000000 ____D () C:\ProgramData\PDFC
2014-02-14 07:18 - 2009-07-13 21:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-02-14 07:18 - 2009-07-13 20:51 - 00054239 _____ () C:\Windows\setupact.log
2014-02-14 07:17 - 2009-07-13 19:20 - 00000000 ____D () C:\Windows\PolicyDefinitions
2014-02-14 07:14 - 2013-04-23 05:52 - 00008454 _____ () C:\Windows\IE10_main.log
2014-02-14 07:12 - 2014-02-14 07:12 - 44335120 _____ (Microsoft Corporation) C:\Users\Owner\Downloads\IE10-Windows6.1-x64-en-us.exe
2014-02-14 06:48 - 2011-11-19 10:48 - 00001419 _____ () C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
2014-02-14 03:04 - 2014-02-14 03:00 - 00007469 _____ () C:\Windows\IE11_main.log
2014-02-13 15:55 - 2010-11-20 19:47 - 00901884 _____ () C:\Windows\PFRO.log
2014-02-13 15:52 - 2013-03-07 09:18 - 00000000 ____D () C:\Users\Owner\AppData\Local\SwvUpdater
2014-02-13 14:43 - 2014-02-13 14:43 - 00000000 ____D () C:\Users\Owner\AppData\Roaming\Malwarebytes
2014-02-13 14:42 - 2014-02-13 14:42 - 10285040 _____ (Malwarebytes Corporation ) C:\Users\Owner\Downloads\mbam-setup-1.75.0.1300.exe
2014-02-13 14:42 - 2014-02-13 14:42 - 00001115 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-02-13 14:42 - 2014-02-13 14:42 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-02-13 14:42 - 2014-02-13 14:42 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-02-13 11:37 - 2011-11-19 10:06 - 00000000 ____D () C:\Users\Owner\Documents\COLLECTIONS-PAST DUE INVOICES
2014-02-12 12:50 - 2011-12-15 12:23 - 00003892 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-02-12 12:50 - 2011-12-15 12:23 - 00003640 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2014-02-12 11:30 - 2009-07-13 21:32 - 00000000 ____D () C:\Windows\system32\FxsTmp
2014-02-12 09:33 - 2013-01-20 21:00 - 00003186 _____ () C:\Windows\System32\Tasks\HPCeeScheduleForOwner
2014-02-12 09:33 - 2013-01-20 21:00 - 00000332 _____ () C:\Windows\Tasks\HPCeeScheduleForOwner.job
2014-02-12 08:49 - 2011-11-19 10:05 - 00000000 ____D () C:\Users\Owner\Documents\AR & AP - Office Docs
2014-02-12 03:23 - 2012-09-12 10:53 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
2014-02-12 03:02 - 2011-02-11 09:15 - 00778680 _____ () C:\Windows\SysWOW64\PerfStringBackup.INI
2014-02-11 14:06 - 2011-11-19 10:23 - 00000000 ____D () C:\Users\Owner\Documents\Wed-Meeting Reports
2014-02-11 10:58 - 2011-11-19 10:06 - 00000000 ____D () C:\Users\Owner\Documents\Cash Reciepts
2014-02-07 15:00 - 2014-02-03 07:43 - 00000000 ____D () C:\Users\Owner\Documents\2014 SECRET LIST
2014-02-06 08:32 - 2014-02-06 08:32 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2014-02-05 07:57 - 2009-07-13 19:20 - 00000000 ____D () C:\Windows\system32\NDF
2014-02-04 20:56 - 2012-04-25 07:05 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-02-04 20:56 - 2012-04-25 07:05 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-02-04 20:56 - 2011-08-20 01:04 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-02-03 23:54 - 2012-11-16 06:25 - 00002104 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-02-03 08:53 - 2012-01-16 15:00 - 00000000 ____D () C:\Users\Owner\AppData\Local\Adobe
2014-02-03 08:12 - 2011-11-19 10:23 - 00000000 ____D () C:\Users\Owner\Documents\Personal
2014-02-03 08:05 - 2011-11-19 10:08 - 00000000 ____D () C:\Users\Owner\Documents\GSA & NewEra Pricing
2014-02-03 07:56 - 2011-11-19 10:09 - 00000000 ____D () C:\Users\Owner\Documents\Invoices - International
2014-02-03 07:49 - 2012-06-29 08:56 - 00000000 ____D () C:\Users\Owner\Documents\EFT Customer Docs
2014-02-03 07:48 - 2011-11-19 10:23 - 00000000 ____D () C:\Users\Owner\Documents\Pending Para A's
2014-02-01 01:20 - 2014-02-12 03:00 - 00051712 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-02-01 01:19 - 2014-02-12 03:00 - 02241536 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-02-01 01:19 - 2014-02-12 03:00 - 01365504 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-02-01 01:18 - 2014-02-12 03:00 - 19274240 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-02-01 01:18 - 2014-02-12 03:00 - 15403520 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-02-01 01:18 - 2014-02-12 03:00 - 03960320 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-02-01 01:18 - 2014-02-12 03:00 - 02648576 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-02-01 01:18 - 2014-02-12 03:00 - 00855552 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2014-02-01 01:18 - 2014-02-12 03:00 - 00603136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-02-01 01:18 - 2014-02-12 03:00 - 00526336 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-02-01 01:18 - 2014-02-12 03:00 - 00197120 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-02-01 01:18 - 2014-02-12 03:00 - 00136704 _____ (Microsoft Corporation) C:\Windows\system32\iesysprep.dll
2014-02-01 01:18 - 2014-02-12 03:00 - 00067072 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-02-01 01:18 - 2014-02-12 03:00 - 00053760 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-02-01 01:18 - 2014-02-12 03:00 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-01-31 23:58 - 2014-02-12 03:00 - 01767936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-01-31 23:58 - 2014-02-12 03:00 - 01140736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-01-31 23:57 - 2014-02-12 03:00 - 14359040 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-01-31 23:57 - 2014-02-12 03:00 - 13760512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-01-31 23:57 - 2014-02-12 03:00 - 02877952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-01-31 23:57 - 2014-02-12 03:00 - 02049024 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-01-31 23:57 - 2014-02-12 03:00 - 00690688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2014-01-31 23:57 - 2014-02-12 03:00 - 00493056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-01-31 23:57 - 2014-02-12 03:00 - 00391168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-01-31 23:57 - 2014-02-12 03:00 - 00163840 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-01-31 23:57 - 2014-02-12 03:00 - 00109056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesysprep.dll
2014-01-31 23:57 - 2014-02-12 03:00 - 00061440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-01-31 23:57 - 2014-02-12 03:00 - 00039936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-01-31 23:57 - 2014-02-12 03:00 - 00033280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-01-31 23:40 - 2014-02-12 03:00 - 02706432 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-01-31 23:34 - 2014-02-12 03:00 - 02706432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-01-31 22:45 - 2014-02-12 03:00 - 00089600 _____ (Microsoft Corporation) C:\Windows\system32\RegisterIEPKEYs.exe
2014-01-31 22:38 - 2014-02-12 03:00 - 00071680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RegisterIEPKEYs.exe
2014-01-31 08:21 - 2014-01-31 08:21 - 00225248 _____ () C:\Users\Owner\Documents\The Gap - Supplier Setup Form.xlsm
2014-01-30 11:42 - 2011-11-19 10:23 - 00000000 ____D () C:\Users\Owner\Documents\Scanned Para A's
2014-01-29 11:37 - 2011-11-19 09:54 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-01-28 13:55 - 2014-01-28 13:55 - 00004838 _____ () C:\Users\Owner\Downloads\Payroll(4)
2014-01-28 09:54 - 2011-11-19 10:08 - 00000000 ____D () C:\Users\Owner\Documents\FedEx Para A Amendment Letters
2014-01-27 10:38 - 2011-11-21 07:38 - 00000000 ____D () C:\Users\Public\Documents\Neat ADF Scanner
2014-01-27 09:32 - 2014-01-27 09:32 - 00002223 _____ () C:\Users\Owner\Desktop\HP Support Assistant.lnk
2014-01-27 09:32 - 2011-08-20 00:55 - 00000000 ___HD () C:\Program Files (x86)\InstallShield Installation Information
2014-01-27 09:32 - 2009-07-13 19:20 - 00000000 ____D () C:\Windows\Help
2014-01-27 09:29 - 2011-08-20 00:54 - 00000000 ____D () C:\Program Files (x86)\Hewlett-Packard
2014-01-27 09:28 - 2014-01-27 09:28 - 00000000 ____D () C:\ProgramData\{18165758-115C-4DC0-9EC2-FF89F725767F}
2014-01-27 09:27 - 2011-08-20 00:54 - 00000000 ____D () C:\ProgramData\Hewlett-Packard
2014-01-27 09:27 - 2011-02-11 08:32 - 00000000 ____D () C:\SWSETUP
2014-01-26 18:48 - 2011-12-12 06:34 - 00000000 _____ () C:\Windows\system32\HP_ActiveX_Patch_NOT_DETECTED.txt
2014-01-26 18:48 - 2011-11-29 06:16 - 00000052 _____ () C:\Windows\SysWOW64\DOErrors.log
2014-01-26 18:47 - 2011-11-29 06:14 - 00000000 ____D () C:\Users\Owner\AppData\Roaming\HP Support Assistant
2014-01-26 18:47 - 2011-11-20 14:04 - 00000000 ____D () C:\Users\Owner\AppData\Roaming\HpUpdate
2014-01-24 11:02 - 2013-03-07 09:19 - 00000000 ____D () C:\Users\Owner\AppData\Local\Conduit
2014-01-24 07:43 - 2011-11-21 07:46 - 00000000 ____D () C:\Users\Owner\AppData\Local\CrashDumps
2014-01-24 04:19 - 2013-10-07 13:09 - 00000000 ____D () C:\Program Files\Microsoft Office 15
2014-01-23 12:23 - 2014-01-23 12:23 - 00018056 _____ () C:\Users\Owner\Documents\REVISED - ALL ACTIVE CUSTOMERS.xlsx
2014-01-15 03:19 - 2009-07-13 20:45 - 00440368 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-01-15 03:02 - 2013-07-11 02:05 - 00000000 ____D () C:\Windows\system32\MRT
2014-01-15 03:00 - 2011-12-08 14:09 - 86054176 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
ZeroAccess:
C:\Program Files (x86)\Google\Desktop\Install

Some content of TEMP:
====================
C:\Users\Owner\AppData\Local\Temp\jre-7u25-windows-i586-iftw.exe
C:\Users\Owner\AppData\Local\Temp\jre-7u51-windows-i586-iftw.exe
C:\Users\Owner\AppData\Local\Temp\OfficeSetup.exe
C:\Users\Owner\AppData\Local\Temp\ose00000.exe
C:\Users\Owner\AppData\Local\Temp\sp64126.exe
C:\Users\Owner\AppData\Local\Temp\tbInte.dll
C:\Users\Owner\AppData\Local\Temp\tbWhit.dll
C:\Users\Owner\AppData\Local\Temp\UninstallHPSA.exe

==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
ATTENTION: ====> ZeroAccess. Use DeleteJunctionsIndirectory: C:\Program Files\Windows Defender

LastRegBack: 2014-02-08 00:00

==================== End Of Log ============================

Attached Files



#4 gringo_pr

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Posted 14 February 2014 - 09:30 PM



Hello RK Faulhaber

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 gringo_pr

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Posted 16 February 2014 - 11:07 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#6 RK Faulhaber

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Posted 18 February 2014 - 12:36 AM

Hello Gringo,
Sorry I haven't posted an update. Been away for the three day holiday weekend. I'll be getting back into this in the morning. This is a work computer so I haven't had access to it since Friday.
I'll post the next results as soon as I'm able to get back in front of it.
thanks,
Richard

#7 gringo_pr

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Posted 18 February 2014 - 12:07 PM

no problem and I will look for you later


gringo
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#8 RK Faulhaber

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Posted 19 February 2014 - 11:28 AM

Hello Gringo,

Though I'd be able to have gotten back into this by now but it's been a bit difficult to link up with the user.

Hoping to have some results this AM.

Thanks for your patience.

-Richard



#9 gringo_pr

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Posted 19 February 2014 - 01:00 PM

no problem and I will look for you later


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#10 gringo_pr

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Posted 23 February 2014 - 01:15 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 RK Faulhaber

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Posted 24 February 2014 - 02:48 PM

Hi Gringo,

Sorry this is taking so long to get access.  The coworker is out sick today.

Can we leave this open?  Or should I just restart this process when I can get consistent access?

 

Thanks,

Richard



#12 gringo_pr

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Posted 25 February 2014 - 01:09 PM

Hello

No problem - I always check every few days so just keep replying back and it will stay open


gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 gringo_pr

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Posted 28 February 2014 - 07:48 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#14 gringo_pr

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Posted 03 March 2014 - 07:19 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 gringo_pr

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Posted 06 March 2014 - 08:41 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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