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Restored drive won't boot


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#1 ukbb

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Posted 14 February 2014 - 12:36 PM

I used Macrium Reflect to create an image of my SSD boot drive for my pc last Friday night and on Saturday the drive died. I installed windows 7 on a new SSD drive and installed Macrium Reflect and created a recovery disk and booted the PC from the recovery disk. I was able to run the software and restore the drive making sure that restore MBR was checked. But when I restarted the pc it tells me it can't find boot media on the selected Boot device. I then booted from the Windows 7 CD and tried to run repair but it said that "This version of System Recovery Options is not compatible with the version of Windows you are trying to repair. Try using using a recovery disc that is compatible with this version of Windows". I only have the one windows 7 disc that was originally installed on the pc and that I used to attempt this repair.

 

Any ideas on how I can get this drive to boot?

PC core i5, 8gb memory, windows 7.

 

Backup image software I used: http://www.macrium.com/

 

 



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#2 dc3

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Posted 14 February 2014 - 01:14 PM

Let's see if I have this right.  Your ssd died, you bought a new one and installed Windows 7 on it.  Then you loaded Macrium Reflect and created a recovery disc.

 

This is where I get confused.  You were able to run the software and restore the drive.  If you had just installed Windows 7, why did you need to restore the drive?


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#3 dls62

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Posted 14 February 2014 - 01:19 PM

If you have an image of the old SSD before it failed, would not the easiest solution be to create a bootable Macrium Reflect CD and restore the image to the new SSD?



#4 ukbb

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Posted 14 February 2014 - 01:26 PM

This is where I get confused.  You were able to run the software and restore the drive.  If you had just installed Windows 7, why did you need to restore the drive?

 

I want to be able to run the rest of the software (which is on my data drive) as well as running Windows 7. To do that I need to restore the image yes? Otherwise I have to reinstall everything which, in my opinon, defeats the purpose of making an image.

 

If you have an image of the old SSD before it failed, would not the easiest solution be to create a bootable Macrium Reflect CD and restore the image to the new SSD?

 

That's exactly what I did but it won't boot. How can I get the restored drive to boot?



#5 Manshead

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Posted 15 February 2014 - 11:35 AM

Why not format the drive the use your bootable Macrium Reflect CD. I should think this would  bring your computer back to how it was when you made the image. You can make a disc image using Win 7 . Go to control panel/Backup and Restore/Create a System Image. It's at the top left hand side.

Hope this helps.


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#6 ukbb

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Posted 15 February 2014 - 11:37 AM

Why not format the drive the use your bootable Macrium Reflect CD. I should think this would  bring your computer back to how it was when you made the image. 

 

That is what I did and I restored the image to the new drive. But now the drive with the restored image won't boot.



#7 Manshead

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Posted 15 February 2014 - 11:46 AM

I had a quick look around. Perhaps this tool might help. I haven't tried it but it seems like what you need, Let us know how you get on.


Edited by Manshead, 15 February 2014 - 11:48 AM.

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#8 dc3

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Posted 15 February 2014 - 12:10 PM

You will need to access the elevated command prompt, but since you can't boot this computer you will need to use the installation disc to run a repair installation.  Use the instructions below, but when you get to step 7b click on Command Prompt.  

 

When it opens type in bootrec.exe /fixmbr and then press Enter.

 

After the command has run type in bootrec.exe /fixboot and then press Enter.

 

Reboot the computer and see if it will boot.

 

Instructions for a Windows 7 Repair installation.
 
A Windows 7 Repair Installation will require a installation disc.
 
If you do not have a Windows 7 installation disc you can download a free legal ISO image of Windows 7 SP1 at  Windows 7 Forums.  You will need to download the same version of Windows 7 that you have installed,  This image is hosted by the Digital River store which is an official distribution partner of Microsoft.  This is a genuine untouched image which is safe to download. 
 
 
Attention:  If you do have a Windows installation disc, skip Part A and go to Part B, Step 1b.
 
 
Part A, Steps 1a - 6a
 
The ISO image will need to be burned to a DVD in order to create a bootable installation disc.
 
1a)  To burn a ISO file to a DVD please download ImgBurn and install it.
 
2a)  Insert a blank DVD into your CD/DVD drive tray, and then close the tray.
 
3a)  Open ImgBurn, and click on Write image file to disc.
 
ImgBurn1_zps715cb1c2.png
 
4a)  Click on the Browse for a file icon:
 
ImgBurn2_zpsaea72ba9.png
 
5a)  Locate the ISO file you want to burn, and click on the Open button.
 
6a)  Click on the blue arrow to start burning the bootable DVD.
 
imageburn11_zpse44f577b.png
 
 
Please note:  In order to boot from this DVD you may need to change the boot order in the BIOS so that the CD/DVD-ROM is the first device in the boot order, and the hdd is the second device.
 
 
Part B, Steps 1b - 10b
 
1b)  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.
 
2b)  You will be prompted to press any key to start the installation, I find the space bar handy.
 
At this point the setup process will load files, this will take several minutes.
 
3b)  You will now need to choose the  Language, Time, currency format, and Keyboard or input method that you'd like to use.
 
After this is done click on Next.
 
w71_zps6dbda47e.png
 
4b)  Click on the Repair your computer link at the bottom-left of the Install Windows window.
 
This link will begin the Windows 7 System Recovery Options.
 
w72_zps2a656a0c.png
 
5b)  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.
 
No participation is required on your part at this time, wait till it has finished and the next window opens.
 
w73_zpsd5483f05.png
 
6b)  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next
 
w74_zps490f9a17.png
 
7b)  Click on the Startup Repair link from list of recovery tools in System Recovery Options.
 
w75_zps9941e858.png
 
For a future reference, there are several other diagnostic and recovery tools available in the Windows 7 System Recovery Options including System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt.
 
8b)  The Startup Repair tool will now search for problems in the system files.
 
If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.
 
w76_zps3dd75d83.png
 
9b)  Startup Repair will now attempt to repair whatever problems it found with system files.  
 
Note:  If Startup Repair did not find any problems with system files you won't see this step.
 
w77_zpsd8be95eb.png
 
Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window. 
 
10b)  Click on Finish, this will restart your computer.
 
w78_zpsd49257fb.png
 
It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 ukbb

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Posted 15 February 2014 - 12:16 PM

I got to the "Repair your computer" and that was when I got "I then booted from the Windows 7 CD and tried to run repair but it said that "This version of System Recovery Options is not compatible with the version of Windows you are trying to repair. Try using using a recovery disc that is compatible with this version of Windows". I only have the one windows 7 disc that was originally installed on the pc and that I used to attempt this repair" that I explained in my first post.



#10 dc3

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Posted 15 February 2014 - 12:57 PM

You did explain that you used a "recovery" disc, the instructions state quite plainly that you will need a installation disc.  The instruction even provide a link to a site where you can download the ISO image and instructions for burning it to a disc.


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#11 ukbb

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Posted 15 February 2014 - 03:20 PM

Well this all seems like way to much to go through to prevent me from having to re-install windows, microsoft office and a handful of utilities so I decided to just start from scratch and re-install everything. Well the fool thing won't let me re-install windows at all now. It tells me that windows cannot be installed to this hard disk space the partition is EFI system partition (ESP). What the crap, it won't even let me format or delete the stuff already there. Is there a way to get the drive back to a bare drive condition?



#12 dc3

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Posted 15 February 2014 - 03:30 PM

You can use a program like Darik's Boot and Nuke to overwrite the entire hdd, this effectively will wipe the drive clean.


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#13 ukbb

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Posted 25 February 2014 - 08:29 PM

I hooked the drive up to a SATA to USB cable so I could use Windows 7's Disk Management tool to wipe it but it doesn't show up at all. If I hook another drive to the cable it works fine so I know it isn't the cable. Should I open the PC and hook it up directly or should it show up when plugged into USB?

 

This is the cable I use: http://www.newegg.com/Product/Product.aspx?Item=9SIA0U014P5146&nm_mc=KNC-GoogleMKP&cm_mmc=KNC-GoogleMKP-_-pla-_-Hubs-_-9SIA0U014P5146&ef_id=UwK7fAAAAHfOQhkz:20140226012823:s


Edited by ukbb, 25 February 2014 - 08:30 PM.


#14 dc3

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Posted 26 February 2014 - 11:10 AM

I suggested that you use the instructions I provided to do a repair installation which included a link to a website where you can download a ISO image which can be used to create the installation disc.  You tried to do this with a recovery disc, I told you that you would need to use a installation disc and reiterated that this could be made using the link in the instructions I posted.  Apparently at this point you gave up on doing this entirely.

 

You asked if there a way to "get the drive back to a bare drive condition?"  I suggested a good product for doing exactly that, and you obviously decided not to do this either.  If you had used this to wipe the hdd you would have needed that installation disc to install the operating system.

 

Since you seem disinclined to take the advice that I've given you, I don't believe I can be of any further help to you.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#15 ukbb

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Posted 26 February 2014 - 12:34 PM

And I appreciated that input. But all of that would still require me to hook the drive up either via a USB cable or directly yes? Can you answer why the drive won't show up on the USB cable when other drives will? Should I put it back in the PC and hook it up? I purchased a new drive with the intention of setting up raid mirroring to avoid all of this in the future but need to get the drive I initially reimaged to back to a usable condition.

 

Synopsis:

 

Purchased a new drive and restored image via Macrium Reflect. Drive won't boot.

Tried repairing with Windows 7 disk but wasn't able to do so.

Purchased another new drive and installed windows 7, office and some other software I use for school figuring I can use the new drive in a raid set up but dismissed that since some say raid doesn't work on a boot drive. Will use Ghost to clone the drive.

Hooked drive that failed to boot after reimaging up to reloaded pc (and new case since the power button broke off) via USB cable to try to use Win7's manage application but the drive won't show up.


Edited by ukbb, 26 February 2014 - 08:18 PM.





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