I have not been here for about 2 years, so have forgotten exactly how to get started. I know that once someone begins to help me, everything will go wonderfully. I have received perfect solutions in the past and had almost forgotten this site.
I did purchase a new computer, but must wait for it to arrive at the Best Buy store nearby. Meanwhile, I remembered this site, so maybe this computer can be saved after all.
It is an ACER running Windows 7 and I use Internet Explorer 11, which is continually sending messages that the program has stopped working and is opening in another window. Soon it all crashes anyway.
Please let me know how to get in touch with one of the technicians here as I did before.
I should have added a little more about the problems.
At one point, I could not open Norton Suite or run a scan. Norton support connected remotely and got Norton running again. Then I was able to do a scan, which showed only some cookies as threats.
I also had trouble running Windows update, it would just stall out or download but not complete the installations. After several tries and several blue-screen crashes, the program eventually downloaded and installed the updates.
This is an Acer Aspire X1420G, which had been refurbished. It runs Windows 7 - Home Premium - service pack 1 with a 64 bit operating system. Thanks again,
I have remembered more things which I forgot to mention earlier. So much went wrong at once, it was making me dizzy.
Anyway, there is another change that only began after the crashes and program problems. Some programs would not open at all and then when the computer rebooted, they were available again. At the same time, the computer has begun to regularly make an odd double-beeping sound when it recovers from a crash or even when I first turn it on.
It never made this type sound before - only the usual Windows start-up sound (which still sounds first) and then the odd sound occurs - sort of like a violin bowing sound.
Well, I think that is about all of the weird things it does now.
Edited by MitziNadine, 13 February 2014 - 09:46 PM.