Jump to content
Posted 13 February 2014 - 12:55 PM
Posted 14 February 2014 - 03:43 PM
This could be hardware or software. Do you know the specs for your model? Does it have a ssd and hdd? Instead of booting to safe mode, have you tried using the repair option? From the repair screen when it loads there may be an option to use a restore point. If you have a recent restore point from a date and time the computer was working I suggest trying this first.
Posted 20 February 2014 - 06:02 PM
Posted 21 February 2014 - 08:20 AM
To save data before reinstallation I usually use linux, something like mint: http://www.linuxmint.com/download.php Download and then burn it to a disc. Then boot to the disc. It has similar functions as windows and you can right click copy/paste.
Have you tried powering the machine on, tapping F8 and then selecting repair from the boot options menu? It is likely the top option above safe mode. From there you may be able to do a restore point or try windows repair.
0 members, 0 guests, 0 anonymous users