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Random Audio Commercials Playing in Background

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3 replies to this topic

#1 nodiggity


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Posted 12 February 2014 - 05:40 PM

I have been trying to fix this issue for over a week now. After attempts to clean it I actually did a clean install or at least I believe I did. Still here. I even took my computer into a repair place got it back this afternoon and still hear the commercials playing in the background. So clearly they didnt fix it either. From all the research I have done I believe it to be the Rootkit.Boot.Harbinger.a. I have read some forums and used many of the tools that are suggested. Included AdwCleaner, Hitman Pro, Rkill, Roguekiller, Junkware Removal. Unfortunately nothing has worked. I currently have Malwarebytes installed my computer and that too usually finds nothing. Roguekiller seems to be the only one that ever finds malware but it doesnt seem to completely remove the virus. I finally figured out that the virus or at least part of it creates two registries in the internet section of the hkey current user. One being Emulation and the other being a GP rendering something. I am totally clueless and thought I could figure this out but clearly I am not an expert. With all that said I am looking for some guidance on getting rid of this virus once and for all.


Oh yeah I am running Windows 7 Professional on a Dell XPS computer

Edited by nodiggity, 12 February 2014 - 05:53 PM.

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#2 Netghost56


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Posted 12 February 2014 - 05:57 PM

It's a virus infection.


Quick fix is to connect to the internet, then open your volume control mixer. You'll probably have an unknown audio device that is active. You can mute that device and the radio should stop.


This infection is the Zekos rootkit. I had a client infected with it a week ago. Removal takes careful work, because the virus patches itself to a crucial system file, and removing the file can cause a black screen on boot (which I had to deal with)


Once you've disabled the audio device I would start a thread in Virus, Spyware, Malware Removal Logs. You'll need to run and post a log of either DDS or Hijackthis.

#3 nodiggity

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Posted 12 February 2014 - 06:00 PM

Thank you I just realized after you pointed it out that I posted in the wrong forum. I will move the post over there now

#4 quietman7


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Posted 12 February 2014 - 06:14 PM

Your log(s) is posted here.

Now that your log is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member...nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log(s) you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process or make things worst which would extend the time it takes to clean your computer.

From this point on the Malware Response Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take several days to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.

If HelpBot replies to your topic, please follow Step One and CLICK the link so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Good luck with your log.
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