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undeleatable 58863BE1.TMP virus in temporary folder


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#1 umesh5

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Posted 12 February 2014 - 01:41 PM

hello..

 

i have noticed a virus named as 58863BE1.TMP in %temp% folder of my laptop in window 8. it regenerates itself after each time i remove it. i have tried many antivirus softwares but they dont even detect this file.

 

i shall be obliged to you for any help!!!!!!



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#2 DASOS

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Posted 12 February 2014 - 02:20 PM

Hi umesh5

 

Welcome to BleepingComputer!

 

Please download and use the following tools (in the order listed) which will search for and remove many potentially unwanted programs (PUPs), adware, toolbars, browser hijackers, extensions, add-ons and other junkware as well as related registry entries (values, keys) and remnants.

RKill created by Grinler (aka Lawrence Abrams), the site owner of BleepingComputer.
AdwCleaner created by Xplode.
Junkware Removal Tool created by thisisu.

1. Double-click on RKill to launch the tool. A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.

Important: Do not reboot your computer until you complete the next step.

2. Double-click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator.

Click on the Scan button.

  • AdwCleaner will begin...be patient as the scan may take some time to complete.

After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.

After reviewing the log, click on the Clean button.

Press OK when asked to close all programs and follow the onscreen prompts.

Press OK again to allow AdwCleaner to restart the computer and complete the removal process.

After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.

  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).


Close all open programs and shut down any protection/security software to avoid potential conflicts.
If you do not know how to do this you can find out >here< or >here<
 
3. Double-click on
 JRT.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator.

  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.

On completion, a log file named JRT.txt will automatically open and be saved to your Desktop.

  • Copy and paste the contents of JRT.txt in your next reply.

====

 

Please download Malwarebytes Anti-Malware and save it to your desktop.

  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
  • Double-click on the renamed file to install, then follow these instructions
  • for doing a Quick Scan in normal mode.

  • Don't forget to check for database definition updates through the program's interface (preferable method) before scanning.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues

Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • After completing the scan, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab .
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.

Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, use Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).  

 

 

Stelios


Edited by DASOS, 12 February 2014 - 02:33 PM.





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