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Updating my website issue (filezilla)


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7 replies to this topic

#1 JohnLRhodes

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Posted 12 February 2014 - 11:01 AM

Hi I recently made some changes to our current website through dreamweaver, this all went fine.

 

When I came to update my website through filezilla I got an error message, so I ran the connection wizard. Here is my log:

 

Connecting to probe.filezilla-project.org
Response: 220 FZ router and firewall tester ready
USER FileZilla
Response: 331 Give any password.
PASS 3.5.0
Response: 230 logged on.
Checking for correct external IP address
Retrieving external IP address from http://ip.filezilla-project.org/ip.php
Checking for correct external IP address
IP 109.155.84.149 baj-bff-ie-bej
Response: 200 OK
PREP 2327
Response: 200 Using port 2327, data token 173037364
PORT 109,155,84,149,9,23
Connection lost
Connection closed
 
I was wondering is this a problem with our server provider or is it something I am doing wrong?
Any help at all would be much appreciated. Thank you in advance!

 



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#2 cryoganix

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Posted 12 February 2014 - 11:10 AM

For further troubleshooting, could you please post the connection attempt log?



#3 JohnLRhodes

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Posted 13 February 2014 - 07:00 AM

Here is the connection attempt log:

 

Status:                Resolving address of www.devise.co.uk

Status:                Connecting to 79.170.44.75:21...

Status:                Connection established, waiting for welcome message...

Error:                  Could not connect to server

Status:                Waiting to retry...

Status:                Resolving address of www.devise.co.uk

Status:                Connecting to 79.170.44.75:21...

Status:                Connection established, waiting for welcome message...

Error:                  Could not connect to server



#4 groovicus

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Posted 13 February 2014 - 08:01 AM

Looks like the server is having an issue. Is the server configured to accept ftp transactions?



#5 JohnLRhodes

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Posted 13 February 2014 - 10:07 AM

Yes, I unlocked it with our server provider. I suspected this was a problem with the server provider, is this true?



#6 KamakaZ

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Posted 13 February 2014 - 05:31 PM

Yeah looks like the server is having troubles...


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#7 TechMarvel

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Posted 03 March 2014 - 09:27 AM

Check firewalls to make sure your inbound rules aren't blocking the FTP connection. Also try switching to passive mode instead of active mode

Lastly--find out if your IP address was banned from the server, there were too many connections on the server, or there was a resource problem with the server

#8 Coco2014

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Posted 22 April 2014 - 05:02 PM

Try to use other computer, different IP adress, to see if is a security problem.


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