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PC will not reboot after countless W7 installations.


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#1 Clydesdale™

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Posted 12 February 2014 - 10:07 AM

I'm frustrated as hell and ready to throw in the towel with my PC.

Here's the scoop:

One day last week, I was using my pc, a message came up saying that it had done an auto update and I had to reboot it for the updates to take effect so I did. It would not restart again. I tried & tried. I tried rebooting with a copy of Windows 7, tried repairing with W7, tried everything I could throw at it. NOTHING!!!!!

Friday night:
I put my hard drive in my wife's new pc so I could backup all my stuff into my new 3 TB external hd. Her computer showed my hd was empty; should of been about 500 GB of stuff in it. WTF? I put it back in my pc and installed a fresh copy of W7 without formatting the hd. All installed good; showed thas 2 updates were available so I started the download & installation. While that was happening, I started re-installing some apps. It the showed I had to reboot; I did and same problem!!!!!! Tried everything I could, repair, reboot, fix, bla bla bla all from the W7 disk. Nothing. 1 am by now so I left it for Saturday.

Saturday & Sunday:
Tried to re-install W7 but would not let me; kept getting an error about having to "Enable (I forget what) in BIOS. So I went in BIOS for countless times trying to find it and couldn't. Did lots of research online with my old 10 yr old pc (super slow), found the same problems but no answers. I went back in BIOS and clicked "reset to default". After that I inserted the disk and formated drive C & the partition D. I then decide to delete partition D and made a new partition no problem and then W7 installed with no problems at all. Did 138 updates this time. Before rebooting, I did a Sys Restore date and successfully made a repair disk. I did a Reboot and same F'N bleep. Did all the same steps, went in BIOS, reset to default, format etc..., installed no problem again, updates & rebooted no problem this time. GREAT!!!! Rebooted again to make sure and was successful. I left it at that.

Monday night:
Checked the pc, blank screen; tried reboot and nothing again. WTF? but I wasn't surprised by now. I put the repair disk in and somewhere in one of the error # 7, it showed "NOosInstalled" WTF, that means the hd in empty again.

 

I'm lost on this one.  :ranting:

 

 


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#2 Manshead

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Posted 12 February 2014 - 11:57 AM

Maybe the hard drive is faulty. There's a lot of free apps to check it.


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Walk Away, it Aint worth the hassle.

#3 dc3

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Posted 12 February 2014 - 01:24 PM

It would help if you posted the make and model of this computer.

 

Does the BIOS recognize your hdd?


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#4 Clydesdale™

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Posted 22 February 2014 - 10:56 AM

Yes, the BIOS does recognize the HD.

 

It's a HP Computer

Pavilion p6000 series

Processor: AMD Athlon™ IIx4 635 2.90GHz

RAM: 4.00 GB

Sys type: 64-bit

 

 

I installed a new 1 TB HD, installed W7, all went good, rebooted 4 times after to make sure all was good, shut it down and restarted good. Did 156 updates; would not restart again except in Safe Mode which is the mode I'm in right now. When I try to restart Normal mode, the Microsoft animation does it's thing then Microsoft logo comes up and that's it; can't go any further.


Edited by Clydesdale™, 22 February 2014 - 12:27 PM.

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#5 dc3

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Posted 22 February 2014 - 01:46 PM

If it operates without any problems in Safe Mode let's run a Clean Boot and see if we can find the culprit.

 

 
 
***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
 
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
 
Step 1
 
(1)  Click on the Start orb, then type msconfig.exe in the Search programs and files box.  
 
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.
 
afterstart_zps02764513.jpg
 
If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
 
Step 2
 
(1)  Click on the General tab.   
 
(2)  Click the Selective startup option. 
 
(3)  Remove the check mark in the Load startup items  check box. 
 
msconfig_zps77b1ef82.png
 
Step 3
 
(1)  Click on the Services tab. 
 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running. 
 
(3)  Click Disable all, this will remove all of the check marks in the Services list, then click on Apply, then OK.  Click on Restart in the window that opens.
 
Caution:  I repeat, byy disabling the Services your antivirus will not be active, for this reason I suggest that this process not be run while online.
 
msconfig2_zpsef3c4759.png
 
If the problem does not reoccur after the reboot this means that there is a Service which is causing this proble, continue with the process of elemination to find the Service which is causing this in Option A.  If the problem does reoccur after the reboot go to Option B.
 
Option A
 
**The following is a process of elimination to find the Service or Startup item that is causing your problem**.  
 
*  If the problem does not reoccur after the restart go back to Services and place check marks in half of the boxes and restart the computer.  
 
*  If the problem still does not continue return to Services and remove the check marks that were added, then place check marks in the remaining half of the boxes and restart the computer.
 
If the problem resumes after a restart in one of these halves, you will procede with this process in the half where the problem occurs.  If this does not continue in either half you should repeat this process in Sartup
 
*  In the half of the Services that the problem is found, remove one check mark at a time and restart the computer to see if that  is the Service causing the problem.  Continue to do this with the Services untill the service causing this problem is  found.
 
Option B
 
Search Startup itmesIf the problem is not found in Services, remove all of the check marks, click on the Startup tab and repeat the search process there.
 
Caution:  If this is a laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
 
If this problem is found post the Service or Startup item that is causing it. 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 Clydesdale™

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Posted 22 February 2014 - 08:26 PM

Thanks for helping,

 

I did all you wrote step by step and still the same. In your last part Option B, the Startup tab was completely empty when I went in there. I'm currently re-installing w7 again and will analyze all the updates before I install them.

 

I'll be back.


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#7 Clydesdale™

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Posted 22 February 2014 - 09:06 PM

Is there a place on line where it shows which files were updated for Feb 2014?
 
 I re-installed w7 and works great as long as I don't do the update. I wanted a list so I can exclude Feb files. Any idea?

 

There's 151 updates available and the Feb. updates from about 2 weeks ago is what screwed up my pc.
 
Thanks

 

 


Edited by Clydesdale™, 22 February 2014 - 09:09 PM.

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#8 Clydesdale™

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Posted 27 February 2014 - 01:22 PM

I fixed it.

 

Originally, there was some damaged blocks in my old hard drive. Had my brother & another IT tech look at it and both said it was damaged. Maybe the bad blocks is what cause the crash to begin with after the update. After installing a new HD & W7, All worked fantastic until I did the updates. Then, I kept getting the blue desktop screen with the microsoft logo.

 

It was my tv causing all this. I shut down the pc, hooked up the other monitor but I had to remove the cable that goes to my tv to get at the connection. Restarted and all was good. Reconnected the original HP monitor and was good, reconnected the tv and back to the blue desktop screen with the microsoft logo. I never even thought of it but when I was installing W7, my tv was also connected to the pc so every time I installed W7, it would recognize my tv as the only monitor so the screen resolution was set for 50" monitor which is why I was getting the blue desktop screen with the microsoft logo. That's why it worked perfect at my brothers place, he didn't have the pc hooked up to his tv.

 

I tried every thing I could come up with to fix it but the option for a second monitor in the Screen resolution was never there. I then re-installed W7 with the TV disconnected, did the updated, setup the resolution for 2 monitor and BANG, all works good.


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