I must respectively disagree. First, I have been very happy with Frontier. I have Internet lite which meets my needs. And their technical support has been very good. I know others in my town (Morgantown, WV) who are also happy with Frontier. (By the way, I had contacted Frontier and had them test my line to determine the max speed I could get -- 3mbps.)
"I'm no expert but even I know that most ISP Lite plans are not adequate for the average user."
"At your speed, you are not going to be able to do much."
My response to these comments is that it depends on what you want to do. My wife and I get along quite well with our current speed of approx. 750kbps. We are able to use the web, write code, contribute to blogs, download videos, read research papers, etc. without any problems. Yes, if we wanted to stream video we would need much faster speeds. But at this time our current speed is fine for our needs.
As to the problem with Microsoft Windows Update -- I downloaded from Microsoft a program that "fixes" Windows Update. When I ran this program, it found two problems (although it did not specify the details :-( ) that it fixed. From then on, I was able to complete all of the updates. I did 17 updates of approximately 140 MB in about 50 minutes. For some folks, this would be quite slow. But I was fine with this speed.
In summary, we must be careful about deciding what the "average user" needs without first determining what those needs might be. Not everyone needs 6mbps. I pay $15 per month for Internet lite. Why should I pay hundreds of dollars more each year for a service that I do not need?
Take care folks......