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windows anti virus master cannot enter windows advanced options window


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55 replies to this topic

#16 xxgraywolf

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Posted 20 February 2014 - 10:51 PM

C:\System Volume Information\_restore{6894EAA8-C933-461D-B133-73585B44A464}\RP95\A0023310.exe a variant of Win32/SpeedingUpMyPC application 
C:\Documents and Settings\Greg Roberts\Local Settings\Application Data\Installer\Install_29574\cr.exe Win32/Packed.ScrambleWrapper.H potentially unwanted application deleted - quarantined
C:\Documents and Settings\Greg Roberts\Local Settings\Application Data\Installer\Install_29574\ytdownloader_setup_20140203.exe a variant of Win32/SpeedBit.A potentially unwanted application deleted - quarantined
C:\Documents and Settings\Greg Roberts\Local Settings\temp\ICReinstall_AcrobatReaderSetup[1].exe a variant of Win32/InstallCore.JO potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{6894EAA8-C933-461D-B133-73585B44A464}\RP80\A0020762.exe a variant of Win32/ExFriendAlert.B potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{6894EAA8-C933-461D-B133-73585B44A464}\RP81\A0020793.exe a variant of Win32/DealPly.H potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{6894EAA8-C933-461D-B133-73585B44A464}\RP86\A0021920.exe Win32/BrowseFox.C potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{6894EAA8-C933-461D-B133-73585B44A464}\RP95\A0023291.dll a variant of Win32/SProtector.F potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{6894EAA8-C933-461D-B133-73585B44A464}\RP95\A0023292.dll a variant of Win32/SProtector.E potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{6894EAA8-C933-461D-B133-73585B44A464}\RP95\A0023303.exe a variant of Win32/AdWare.SpeedingUpMyPC.D application cleaned by deleting - quarantined
C:\System Volume Information\_restore{6894EAA8-C933-461D-B133-73585B44A464}\RP95\A0023319.exe Win32/ShopperPro.A potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{6894EAA8-C933-461D-B133-73585B44A464}\RP95\A0023326.dll a variant of Win32/SBWatchman.A potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{6894EAA8-C933-461D-B133-73585B44A464}\RP95\A0023327.dll probably a variant of Win32/SBWatchman.A potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{6894EAA8-C933-461D-B133-73585B44A464}\RP95\A0023328.dll a variant of Win32/SBWatchman.A potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{6894EAA8-C933-461D-B133-73585B44A464}\RP95\A0023329.exe a variant of Win32/SBWatchman.A potentially unwanted application deleted - quarantined
 


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#17 xxgraywolf

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Posted 21 February 2014 - 11:17 PM

Hell-o TB-Psychotic

Since my last post I was just wondering,because I have no idea,how doing what were doing to this computer will transfer to my wife's computer? I guess I'm not sure if I made myself clear about My situation I sure hope so because I would'nt want to upset you when you have been kind enough to offer your assistance. It's my wife's that I can't even get into safe mode. I'm prabably over reacting I have a tendency to do that, so i will just wait to hear from you.

AS ALWAYS THANK YOU FOR YOUR HELP
xxgraywolf

#18 TB-Psychotic

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Posted 24 February 2014 - 04:34 AM

Let´s get finished with this computer first.

Do you have the windows disk?


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#19 xxgraywolf

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Posted 24 February 2014 - 09:18 PM

Yes I have a disk xp professional that has been authenticated,with the computer product key.
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#20 TB-Psychotic

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Posted 25 February 2014 - 05:40 AM

Windows Repair (all-in-one)

Please download Windows Repair (all in one) from here.

Install the program then run it.

Go to step 2 and allow it to run Disk check.

Capture3.gif

Once that is done then go to step 3 and allow it to run SFC by clicking Do it

Capture.gif


On the Start Repairs tab, click Start.
Within the opening window, hit unselect all.
Check only the following:



  • Reset Registry Permissions
  • Reset File Permissions
  • Register System Files
  • Repair Windows Firewall
  • Repair Windows Updates


then click on Start

DON'T use the computer while each scan is in progress.

Restart may be needed to finish the repair procedure.

Let me know how that worked out for you.


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My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#21 xxgraywolf

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Posted 25 February 2014 - 06:36 PM

Near as I can tell, everything went as you perscribed when the program tweaking finished the 5 tasks it shut down and restarted. I don't know what I'm looking for specifically,but i beleive everything went according to your plan.

 

Should I be removing anything you have had me add as we go along. If so you did'nt mention it, so I will assume leave it all until you tell me different.


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#22 TB-Psychotic

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Posted 26 February 2014 - 06:56 AM

Try to enter advanced options or to boot into safe mode.


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#23 xxgraywolf

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Posted 26 February 2014 - 05:26 PM

   I could not enter into safe mode after 3 tries and I can't quite remember how to enter advanced options.


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#24 TB-Psychotic

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Posted 28 February 2014 - 06:29 AM

I strongly recommend to do a repair installation of windows: http://www.wikihow.com/Do-a-Windows-XP-%22Repair-Install%22

Your personal data will not be harmed.


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#25 xxgraywolf

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Posted 28 February 2014 - 07:17 PM

     OK I went to the WIKI How as instructed however on step 3 the black screen did'nt say press any key to boot from cd. It said boot from cd but i did press a key And windows just starts up without going to the blue screen in step 4 of the WiKi How software.I also tried not pressing a key when on the black screen  said boot from cd but as before it starts windows without going to the blue screen.I also tried a couple of times to start up in safe mode to no avail.What is going on why can't I complete your directions I have done as you said one step at a time until blocked I think I'm a better study than that.

      If your not giving up I certainly won't as ever THANK YOU FOR THE HELP.


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#26 TB-Psychotic

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Posted 02 March 2014 - 09:02 AM

OK, slowly:

 

The message to pres a key to boot from CD appears - you hit a key and the system isn´t booting from CD?


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#27 xxgraywolf

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Posted 02 March 2014 - 10:15 PM

     The message said boot from cd "NOT " press any key to boot from CD. SO with or without pressing a key the computer  just started windows without going to the blue screen shown in step 4 of the WIKI HOW software.

     No it did not go into the boot from CD application.


Edited by xxgraywolf, 02 March 2014 - 10:22 PM.

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#28 xxgraywolf

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Posted 04 March 2014 - 11:19 PM

Sorry to be such a pain in the neck to help. I truly wish I was more knowledgeable with computers. If you no longer care to help me I will understand, but please let me know ,because I still have the need to help my wife If I can, get her computer to a working state. SINCERELY THANK YOU FOR YOUR EFFORTS
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#29 TB-Psychotic

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Posted 05 March 2014 - 02:59 AM

Are you normally able to boot from cd on this computer?


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#30 xxgraywolf

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Posted 07 March 2014 - 02:05 AM

yes, in the past i managed to do a clean install with the xp disk I have,the same one as when you ask me to boot useing a cd,thats why I did'nt understand when it did not boot up.
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