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rootkit detected cannot run dds or enable firewall


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45 replies to this topic

#1 pooltart

pooltart

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  • Local time:07:29 PM

Posted 11 February 2014 - 12:06 AM

Thank you in advance for your help.

 

 

In the past week had issues getting online. I started receiving a connection failure notification window then many instances of page not found with no network connection messages. If I refresh a few times the page will eventually load but it is slow and usually pointless. If I keep trying, sometimes I can get on-line and have about an hour without the errors, but it is still much slower loading a new page and I'm constantly interrupted when my screen suddenly displays an error screen. This is through firefox. Internet Explore will not work at all anymore - I only get the Internet Explorer can't display the webpage with a link to diagnose (never results in anything).

 

I looked at my network connections and found a sony phone listed as a network device. I took a picture of the properties and while i did, the device just went away.

 

my IT guy at work told me to run combofix - sorry, I did not know - but when i tried running it I got a message "rootkit detected." combo fix ran all night and i finally had to reboot with no results. 

 

After reading the prep guide, i found that i can't enable the firewall - i get a message Windows firewall can't change some of your settings Error code 0x80070424  (and didn't know it was disabled).  Also, cannot run dds as it just freezes my computer  Started program and it froze (apparently) after about one minute with the "Please wait..." message showing,

 

Please help - I promise not to do anything until instructed to! I'm using another computer to post and check emails. 

 

 

I didn't know if I should provide any info - but just in case, here's my system info:

OS Name: Microsoft Windows 7 Enterprise
Version: 6.1.7600 Build 7600
System Type: X86-based PC
Processor: Intel® Core™ i3 CPU 550 @ 3.20GHz, 3200 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date: LENOVO D6KT14A, 8/25/2010
SMBIOS Version: 2.6
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Installed Physical Memory (RAM): 4.00 GB
Total Physical Memory: 2.80 GB
Available Physical Memory: 1.11 GB
Total Virtual Memory: 5.61 GB
Available Virtual Memory: 3.66 GB
Page File Space: 2.80 GB
Page File: C:\pagefile.sys

   

thanks again!



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Gender:Male
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  • Local time:08:29 PM

Posted 11 February 2014 - 12:17 AM





Hello pooltart

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I would like you to run this program for me.

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 pooltart

pooltart
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Posted 11 February 2014 - 01:12 AM

Hello Gringo! so very glad to meet you!

 

Here is the results from FRST.txt:

 

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 10-02-2014 01
Ran by Laurie Keedy (administrator) on LAURIEKEEDY-PC on 10-02-2014 21:56:25
Running from C:\Users\Laurie Keedy\Desktop
Microsoft Windows 7 Enterprise  (X86) OS Language: English(US)
Internet Explorer Version 8
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(Microsoft Corporation) c:\Program Files\Microsoft Security Client\MsMpEng.exe
(SUPERAntiSpyware.com) C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
() C:\Windows\system32\ANIWConnService.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Intel Corporation) C:\Windows\system32\IProsetMonitor.exe
(Intel Corporation) C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Alcatel-Lucent) C:\Program Files\Common Files\Motive\pcCMService.exe
(Alcatel-Lucent) C:\Program Files\Common Files\Motive\pcServiceHost.exe
(Microsoft Corporation) c:\Program Files\Microsoft Security Client\NisSrv.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
(Bootstrap Software Development) C:\Program Files\Common Files\BSD\AppUpdater\BSDChecker.exe
(Wireless Service) C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
(D-Link Corp.) C:\Program Files\D-Link\DWA-140 revB\AirNCFG.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
(Oracle Corporation) C:\Program Files\Common Files\Java\Java Update\jusched.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(SUPERAntiSpyware) C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
(Microsoft Corporation) C:\Windows\System32\StikyNot.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
(Logitech, Inc.) C:\Program Files\Logitech\SetPoint\SetPoint.exe
(Logitech, Inc.) C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Dropbox, Inc.) C:\Users\Laurie Keedy\AppData\Roaming\Dropbox\bin\Dropbox.exe
(Intel Corporation) C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe
(Mozilla Corporation) C:\Program Files\Mozilla Firefox\firefox.exe
(Mozilla Corporation) C:\Program Files\Mozilla Firefox\plugin-container.exe
(Adobe Systems, Inc.) C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_12_0_0_44.exe
(Adobe Systems, Inc.) C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_12_0_0_44.exe
(Microsoft Corporation) C:\Windows\system32\wuauclt.exe


==================== Registry (Whitelisted) ==================

HKLM\...\Run: [RtHDVCpl] - C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe [8505888 2010-02-08] (Realtek Semiconductor)
HKLM\...\Run: [GrooveMonitor] - C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe [30040 2009-02-26] (Microsoft Corporation)
HKLM\...\Run: [BSDAppUpdater] - C:\Program Files\Common Files\BSD\AppUpdater\BSDChecker.exe [1660232 2010-11-24] (Bootstrap Software Development)
HKLM\...\Run: [CanonSolutionMenu] - C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe [767312 2009-03-17] (CANON INC.)
HKLM\...\Run: [Kernel and Hardware Abstraction Layer] - C:\Windows\KHALMNPR.EXE [55824 2009-06-17] (Logitech, Inc.)
HKLM\...\Run: [ANIWZCS2Service] - C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe [98304 2009-08-21] (Wireless Service)
HKLM\...\Run: [D-Link D-Link RangeBooster N DWA-140] - C:\Program Files\D-Link\DWA-140 revB\AirNCFG.exe [1708032 2009-09-18] (D-Link Corp.)
HKLM\...\Run: [WZCSLDR2] - C:\Program Files\D-Link\DWA-140 revB\WZCSLDR2.exe
HKLM\...\Run: [MSC] - c:\Program Files\Microsoft Security Client\msseces.exe [948440 2013-10-23] (Microsoft Corporation)
HKLM\...\Run: [ISUSPM] - C:\ProgramData\FLEXnet\Connect\11\\isuspm.exe [324976 2010-05-21] (Flexera Software, Inc.)
HKLM\...\Run: [Adobe ARM] - C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
HKLM\...\Run: [APSDaemon] - C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [43848 2014-01-20] (Apple Inc.)
HKLM\...\Run: [SunJavaUpdateSched] - C:\Program Files\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation)
HKLM\...\Run: [iTunesHelper] - C:\Program Files\iTunes\iTunesHelper.exe [152392 2013-11-02] (Apple Inc.)
Winlogon\Notify\!SASWinLogon: C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL (SUPERAntiSpyware.com)
Winlogon\Notify\LBTWlgn: c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll (Logitech, Inc.)
HKU\S-1-5-21-964676304-3526372485-1694474201-1000\...\Run: [AdobeBridge] - [X]
HKU\S-1-5-21-964676304-3526372485-1694474201-1000\...\Run: [SUPERAntiSpyware] - C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [5625624 2014-01-14] (SUPERAntiSpyware)
HKU\S-1-5-21-964676304-3526372485-1694474201-1000\...\Run: [RESTART_STICKY_NOTES] - C:\Windows\System32\StikyNot.exe [354304 2009-07-13] (Microsoft Corporation)
HKU\S-1-5-21-964676304-3526372485-1694474201-1000\...\Run: [iCloudServices] - C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe [59720 2013-11-20] (Apple Inc.)
HKU\S-1-5-21-964676304-3526372485-1694474201-1000\...\Run: [Google+ Auto Backup] - "C:\Users\Laurie Keedy\AppData\Local\Programs\Google\Google+ Auto Backup\Google+ Auto Backup.exe" /autostart
HKU\S-1-5-21-964676304-3526372485-1694474201-1000\...\Policies\Explorer: [HideSCAHealth] 1
Startup: C:\Users\Laurie Keedy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk
ShortcutTarget: Dropbox.lnk -> C:\Users\Laurie Keedy\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehp
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0xFED3AAD22EFCCC01
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
URLSearchHook: HKLM - D-Link Toolbar Search Class - {e917fc61-7f80-4f1f-a882-cdffffbe4c8d} - C:\Program Files\D-Link Toolbar\dlinktb.dll (AOL LLC.)
SearchScopes: HKLM - DefaultScope {9848F7B3-0A2D-4180-98C0-7D07F80109E5} URL =
SearchScopes: HKLM - {9848F7B3-0A2D-4180-98C0-7D07F80109E5} URL =
SearchScopes: HKCU - DefaultScope {9848F7B3-0A2D-4180-98C0-7D07F80109E5} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3306058&CUI=UN27892278922095281&UM=2
SearchScopes: HKCU - {014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL =
SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKCU - {9848F7B3-0A2D-4180-98C0-7D07F80109E5} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3306058&CUI=UN27892278922095281&UM=2
BHO: No Name - {26D675AC-D925-4bbf-A720-62C2AA4A81EB} -  No File
BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)
BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO: D-Link Toolbar Loader - {f01858c7-2a68-4d93-9e22-502eae3917c2} - C:\Program Files\D-Link Toolbar\dlinktb.dll (AOL LLC.)
Toolbar: HKLM - D-Link Toolbar - {61874dfa-9adf-44e5-8e61-f3913707e7d7} - C:\Program Files\D-Link Toolbar\dlinktb.dll (AOL LLC.)
Toolbar: HKCU - D-Link Toolbar - {61874DFA-9ADF-44E5-8E61-F3913707E7D7} - C:\Program Files\D-Link Toolbar\dlinktb.dll (AOL LLC.)
Toolbar: HKCU - No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553570000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll (Microsoft Corporation)
ShellExecuteHooks: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [113024 2011-07-18] (SuperAdBlocker.com)
Winsock: Catalog5 01 mswsock.dll File Not found () ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
Winsock: Catalog5 02 mswsock.dll File Not found () ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"
Winsock: Catalog9 01 mswsock.dll File Not found ()
Winsock: Catalog9 02 mswsock.dll File Not found ()
Winsock: Catalog9 03 mswsock.dll File Not found ()
Winsock: Catalog9 04 mswsock.dll File Not found ()
Winsock: Catalog9 05 mswsock.dll File Not found ()
Winsock: Catalog9 06 mswsock.dll File Not found ()
Winsock: Catalog9 07 mswsock.dll File Not found ()
Winsock: Catalog9 08 mswsock.dll File Not found ()
Winsock: Catalog9 09 mswsock.dll File Not found ()
Winsock: Catalog9 10 mswsock.dll File Not found ()
Winsock: Catalog9 11 mswsock.dll File Not found ()
Winsock: Catalog9 12 mswsock.dll File Not found ()
Winsock: Catalog9 13 mswsock.dll File Not found ()
Winsock: Catalog9 14 mswsock.dll File Not found ()
Winsock: Catalog9 15 mswsock.dll File Not found ()
Winsock: Catalog9 16 mswsock.dll File Not found ()
Winsock: Catalog9 17 mswsock.dll File Not found ()
Winsock: Catalog9 18 mswsock.dll File Not found ()
Winsock: Catalog9 19 mswsock.dll File Not found ()
Winsock: Catalog9 20 mswsock.dll File Not found ()
Winsock: Catalog9 21 mswsock.dll File Not found ()
Winsock: Catalog9 22 mswsock.dll File Not found ()
Winsock: Catalog9 23 mswsock.dll File Not found ()
Winsock: Catalog9 24 mswsock.dll File Not found ()
Winsock: Catalog9 25 mswsock.dll File Not found ()
Winsock: Catalog9 26 mswsock.dll File Not found ()
Winsock: Catalog9 27 mswsock.dll File Not found ()
Winsock: Catalog9 28 mswsock.dll File Not found ()
Winsock: Catalog9 29 mswsock.dll File Not found ()
Winsock: Catalog9 30 mswsock.dll File Not found ()
Winsock: Catalog9 31 mswsock.dll File Not found ()
Winsock: Catalog9 32 mswsock.dll File Not found ()
Winsock: Catalog9 33 mswsock.dll File Not found ()
Winsock: Catalog9 34 mswsock.dll File Not found ()
Winsock: Catalog9 35 mswsock.dll File Not found ()
Winsock: Catalog9 36 mswsock.dll File Not found ()

Hosts: Hosts file not detected in the default directory
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254

FireFox:
========
FF ProfilePath: C:\Users\Laurie Keedy\AppData\Roaming\Mozilla\Firefox\Profiles\mabh98vb.default
FF Homepage: hxxp://www.yahoo.com/
FF Keyword.URL: hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3306058&SearchSource=2&CUI=UN16030750941195043&UM=2&q=
FF Plugin: @adobe.com/FlashPlayer - C:\Windows\system32\Macromed\Flash\NPSWF32_12_0_0_44.dll ()
FF Plugin: @adobe.com/ShockwavePlayer - C:\Windows\system32\Adobe\Director\np32dsw_1202122.dll (Adobe Systems, Inc.)
FF Plugin: @Apple.com/iTunes,version=1.0 - C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin: @canon.com/EPPEX - C:\Program Files\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL (CANON INC.)
FF Plugin: @Google.com/GoogleEarthPlugin - C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin: @google.com/npPicasa3,version=3.0.0 - C:\Program Files\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF Plugin: @java.com/DTPlugin,version=10.45.2 - C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin,version=10.45.2 - C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin: @microsoft.com/GENUINE - disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @tools.google.com/Google Update;version=3 - C:\Program Files\Google\Update\1.3.22.3\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: @tools.google.com/Google Update;version=9 - C:\Program Files\Google\Update\1.3.22.3\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: @zylom.com/ZylomGamesPlayer - C:\ProgramData\Zylom\ZylomGamesPlayer\npzylomgamesplayer.dll (Zylom)
FF Plugin: Adobe Reader - C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin HKCU: @unity3d.com/UnityPlayer,version=1.0 - C:\Users\Laurie Keedy\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
FF SearchPlugin: C:\Users\Laurie Keedy\AppData\Roaming\Mozilla\Firefox\Profiles\mabh98vb.default\searchplugins\conduit-search.xml
FF SearchPlugin: C:\Users\Laurie Keedy\AppData\Roaming\Mozilla\Firefox\Profiles\mabh98vb.default\searchplugins\conduit.xml
FF SearchPlugin: C:\Users\Laurie Keedy\AppData\Roaming\Mozilla\Firefox\Profiles\mabh98vb.default\searchplugins\SweetIM Search.xml
FF Extension:     RivalGaming  - C:\Users\Laurie Keedy\AppData\Roaming\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\links@rivalgaming.com [2012-03-11]
FF Extension: Connect DLC 2  - C:\Users\Laurie Keedy\AppData\Roaming\Mozilla\Firefox\Profiles\mabh98vb.default\Extensions\{515b2424-5911-40bd-8a2c-bdb20286d8f5} [2013-11-21]

Chrome:
=======
CHR HomePage: http:\/\/search.conduit.com\/?ctid=CT3306058&SearchSource=48&CUI=UN26631743505603194&UM=2&UP=SP0A1703A5-195B-438F-8108-F3804786873C&SSPV=
CHR RestoreOnStartup: "http:\/\/search.conduit.com\/?ctid=CT3306058&SearchSource=48&CUI=UN26631743505603194&UM=2&UP=SP0A1703A5-195B-438F-8108-F3804786873C&SSPV="
CHR DefaultSearchKeyword: conduit.search
CHR DefaultSearchURL: http:\/\/search.conduit.com\/Results.aspx?ctid=CT3317187&octid=EB_ORIGINAL_CTID&SearchSource=58&CUI=&UM=2&UP=SP0A1703A5-195B-438F-8108-F3804786873C&q={searchTerms}&SSPV=
CHR Extension: (No Name) - C:\Users\Laurie Keedy\AppData\Local\Google\Chrome\User Data\Default\Extensions\ffekppndigniegkobcngkdmaadbhhonj [2013-11-19]
CHR HKLM\...\Chrome\Extension: [ffekppndigniegkobcngkdmaadbhhonj] - C:\Users\Laurie Keedy\AppData\Local\CRE\ffekppndigniegkobcngkdmaadbhhonj.crx [2013-11-14]
CHR HKCU\...\Chrome\Extension: [ffekppndigniegkobcngkdmaadbhhonj] - C:\Users\Laurie Keedy\AppData\Local\CRE\ffekppndigniegkobcngkdmaadbhhonj.crx [2013-11-14]

========================== Services (Whitelisted) =================

R2 !SASCORE; C:\Program Files\SUPERAntiSpyware\SASCORE.EXE [116608 2012-09-07] (SUPERAntiSpyware.com)
R2 ANIWConnService; C:\Windows\system32\ANIWConnService.exe [151552 2009-07-07] ()
R2 Intel® PROSet Monitoring Service; C:\Windows\system32\IProsetMonitor.exe [164096 2013-11-01] (Intel Corporation)
S4 Level Quality Watcher; C:\Program Files\Level Quality Watcher\v1.01\levelqualitywatcher32.exe [418808 2013-12-03] ()
R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [22208 2013-10-23] (Microsoft Corporation)
R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [280288 2013-10-23] (Microsoft Corporation)
R2 pcServiceHost; C:\Program Files\Common Files\Motive\pcServiceHost.exe [342016 2012-07-05] (Alcatel-Lucent)
S3 RoxMediaDBVHS; C:\Program Files\Common Files\Roxio Shared\VHStoDVD\SharedCOM\RoxMediaDBVHS.exe [1114384 2011-12-19] (Rovi Corporation)

==================== Drivers (Whitelisted) ====================

R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [214696 2013-09-27] (Microsoft Corporation)
S3 MREMP50; C:\Program Files\Common Files\Motive\MREMP50.sys [21248 2012-03-12] (Printing Communications Assoc., Inc. (PCAUSA))
S3 MRESP50; C:\Program Files\Common Files\Motive\MRESP50.sys [20096 2012-03-12] (Printing Communications Assoc., Inc. (PCAUSA))
S3 netr28u; C:\Windows\System32\DRIVERS\Dnetr28u.sys [750592 2009-08-05] (Ralink Technology Corp.)
R0 PxHelp20; C:\Windows\System32\Drivers\PxHelp20.sys [45968 2011-11-03] (Rovi Corporation)
R1 SASDIFSV; C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS [12880 2011-07-22] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
R1 SASKUTIL; C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS [67664 2011-07-12] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
S3 USB28xxBGA; C:\Windows\System32\DRIVERS\emBDAA.sys [658712 2011-12-28] (eMPIA Technology, Inc.)
S3 USB28xxOEM; C:\Windows\System32\DRIVERS\emOEMA.sys [1035800 2011-12-28] (eMPIA Technology, Inc.)
S3 athur; system32\DRIVERS\athur.sys [X]
S3 catchme; \??\C:\Users\LAURIE~1\AppData\Local\Temp\catchme.sys [X]
S1 MpKsl09ded7d8; \??\c:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{E99B181A-6949-4867-882E-47563A786A30}\MpKsl09ded7d8.sys [X]
S3 MREMPR5; \??\C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS [X]
S3 MRENDIS5; \??\C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS [X]
S3 SABProcEnum; \??\C:\Program Files\Internet Explorer\SABProcEnum.sys [X]

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2014-02-10 21:56 - 2014-02-10 21:57 - 00017932 _____ () C:\Users\Laurie Keedy\Desktop\FRST.txt
2014-02-10 21:56 - 2014-02-10 21:56 - 00000000 ____D () C:\FRST
2014-02-10 21:50 - 2014-02-10 21:50 - 01139712 _____ (Farbar) C:\Users\Laurie Keedy\Desktop\FRST.exe
2014-02-10 19:16 - 2014-02-10 19:16 - 00688992 ____R (Swearware) C:\Users\Laurie Keedy\Desktop\dds.com
2014-02-10 18:35 - 2014-02-10 21:52 - 00065536 _____ () C:\Windows\system32\Ikeext.etl
2014-02-09 22:12 - 2014-02-09 22:14 - 00000000 ___SD () C:\ComboFix
2014-02-09 00:41 - 2014-02-09 00:41 - 00003225 _____ () C:\Windows\system32\WmiConf.txt
2014-02-09 00:41 - 2014-02-09 00:41 - 00000186 _____ () C:\Windows\system32\WINS.txt
2014-02-09 00:41 - 2014-02-09 00:41 - 00000126 _____ () C:\Windows\system32\StaticIP.txt
2014-02-09 00:31 - 2014-02-09 00:39 - 21515832 _____ () C:\Users\Laurie Keedy\Downloads\PROWin32.exe
2014-02-07 14:02 - 2014-02-07 14:02 - 00000000 ____D () C:\Users\Laurie Keedy\Downloads\sas file
2014-01-31 12:48 - 2014-01-31 12:48 - 00000000 ____D () C:\SUPERDelete
2014-01-13 09:05 - 2013-07-25 02:09 - 00073480 _____ (Intel Corporation) C:\Windows\system32\e1kmsg.dll
2014-01-13 09:05 - 2013-07-18 00:47 - 00369416 _____ (Intel Corporation) C:\Windows\system32\Drivers\e1k6232.sys
2014-01-13 09:05 - 2013-07-11 06:35 - 00072992 _____ (Intel Corporation) C:\Windows\system32\NicInstK.dll
2014-01-13 09:05 - 2012-07-03 16:08 - 00003088 _____ () C:\Windows\system32\e1k6232.din

==================== One Month Modified Files and Folders =======

2014-02-10 21:57 - 2014-02-10 21:56 - 00017932 _____ () C:\Users\Laurie Keedy\Desktop\FRST.txt
2014-02-10 21:56 - 2014-02-10 21:56 - 00000000 ____D () C:\FRST
2014-02-10 21:55 - 2011-01-05 09:42 - 01412278 _____ () C:\Windows\WindowsUpdate.log
2014-02-10 21:53 - 2013-10-22 00:58 - 00000000 ___RD () C:\Users\Laurie Keedy\Dropbox
2014-02-10 21:53 - 2013-10-22 00:52 - 00000000 ____D () C:\Users\Laurie Keedy\AppData\Roaming\Dropbox
2014-02-10 21:52 - 2014-02-10 18:35 - 00065536 _____ () C:\Windows\system32\Ikeext.etl
2014-02-10 21:52 - 2011-04-04 23:00 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-02-10 21:52 - 2009-07-13 20:53 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-02-10 21:52 - 2009-07-13 20:39 - 00053749 _____ () C:\Windows\setupact.log
2014-02-10 21:50 - 2014-02-10 21:50 - 01139712 _____ (Farbar) C:\Users\Laurie Keedy\Desktop\FRST.exe
2014-02-10 21:18 - 2011-01-05 09:58 - 00717892 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-02-10 19:34 - 2012-02-29 19:34 - 00000524 _____ () C:\Windows\Tasks\SUPERAntiSpyware Scheduled Task fbbc133a-fc76-4140-980b-f60898c0ea31.job
2014-02-10 19:23 - 2012-04-01 09:07 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-02-10 19:22 - 2011-04-04 23:00 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-02-10 19:16 - 2014-02-10 19:16 - 00688992 ____R (Swearware) C:\Users\Laurie Keedy\Desktop\dds.com
2014-02-10 19:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At40.job
2014-02-10 19:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At39.job
2014-02-10 18:42 - 2009-07-13 20:34 - 00014960 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-02-10 18:42 - 2009-07-13 20:34 - 00014960 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-02-10 18:34 - 2011-01-05 15:05 - 00076538 _____ () C:\Windows\PFRO.log
2014-02-09 22:14 - 2014-02-09 22:12 - 00000000 ___SD () C:\ComboFix
2014-02-09 22:13 - 2011-12-03 01:47 - 00000348 _____ () C:\Windows\Tasks\At46.job
2014-02-09 22:13 - 2011-12-03 01:47 - 00000346 _____ () C:\Windows\Tasks\At45.job
2014-02-09 21:44 - 2013-11-28 14:03 - 05180173 ____R (Swearware) C:\Users\Laurie Keedy\Desktop\ComboFix.exe
2014-02-09 21:28 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At32.job
2014-02-09 21:28 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At5.job
2014-02-09 21:28 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At33.job
2014-02-09 21:15 - 2011-05-09 12:53 - 00001792 _____ () C:\Users\Laurie
2014-02-09 21:15 - 2009-07-13 18:37 - 00000000 ____D () C:\Windows\system32\NDF
2014-02-09 21:13 - 2011-12-03 01:47 - 00000348 _____ () C:\Windows\Tasks\At44.job
2014-02-09 21:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At43.job
2014-02-09 20:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At42.job
2014-02-09 20:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At41.job
2014-02-09 18:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At38.job
2014-02-09 18:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At37.job
2014-02-09 17:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At36.job
2014-02-09 17:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At35.job
2014-02-09 16:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At34.job
2014-02-09 15:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At31.job
2014-02-09 14:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At30.job
2014-02-09 14:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At29.job
2014-02-09 13:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At28.job
2014-02-09 13:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At27.job
2014-02-09 12:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At26.job
2014-02-09 12:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At25.job
2014-02-09 11:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At24.job
2014-02-09 11:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At23.job
2014-02-09 10:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At22.job
2014-02-09 10:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At21.job
2014-02-09 09:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At20.job
2014-02-09 09:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At19.job
2014-02-09 08:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At18.job
2014-02-09 08:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At17.job
2014-02-09 07:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At16.job
2014-02-09 07:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At15.job
2014-02-09 06:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At14.job
2014-02-09 06:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At13.job
2014-02-09 05:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At12.job
2014-02-09 05:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At11.job
2014-02-09 04:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At10.job
2014-02-09 04:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At9.job
2014-02-09 04:00 - 2012-02-29 19:34 - 00000524 _____ () C:\Windows\Tasks\SUPERAntiSpyware Scheduled Task d92f5029-de5d-42c2-8161-0f86f311df6f.job
2014-02-09 03:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At8.job
2014-02-09 03:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At7.job
2014-02-09 02:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At6.job
2014-02-09 01:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At4.job
2014-02-09 01:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At3.job
2014-02-09 00:42 - 2011-01-05 10:04 - 00000000 ____D () C:\Program Files\Intel
2014-02-09 00:41 - 2014-02-09 00:41 - 00003225 _____ () C:\Windows\system32\WmiConf.txt
2014-02-09 00:41 - 2014-02-09 00:41 - 00000186 _____ () C:\Windows\system32\WINS.txt
2014-02-09 00:41 - 2014-02-09 00:41 - 00000126 _____ () C:\Windows\system32\StaticIP.txt
2014-02-09 00:39 - 2014-02-09 00:31 - 21515832 _____ () C:\Users\Laurie Keedy\Downloads\PROWin32.exe
2014-02-09 00:13 - 2011-12-03 01:46 - 00000348 _____ () C:\Windows\Tasks\At2.job
2014-02-09 00:13 - 2011-12-03 01:46 - 00000346 _____ () C:\Windows\Tasks\At1.job
2014-02-08 23:13 - 2011-12-03 01:47 - 00000348 _____ () C:\Windows\Tasks\At48.job
2014-02-08 23:13 - 2011-12-03 01:47 - 00000346 _____ () C:\Windows\Tasks\At47.job
2014-02-07 14:02 - 2014-02-07 14:02 - 00000000 ____D () C:\Users\Laurie Keedy\Downloads\sas file
2014-02-05 00:40 - 2011-01-16 12:59 - 00000000 ____D () C:\Users\Laurie Keedy\Documents\receipts
2014-02-05 00:40 - 2011-01-05 10:34 - 00000060 _____ () C:\Windows\wpd99.drv
2014-02-05 00:40 - 2011-01-05 10:34 - 00000000 ____D () C:\ProgramData\pdf995
2014-02-04 19:23 - 2012-04-01 09:07 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe
2014-02-04 19:23 - 2011-06-23 23:18 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl
2014-02-03 17:25 - 2012-07-22 22:21 - 00002136 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-01-31 12:48 - 2014-01-31 12:48 - 00000000 ____D () C:\SUPERDelete
2014-01-31 11:49 - 2011-01-05 10:50 - 00000000 ____D () C:\Users\Laurie Keedy\AppData\Local\Adobe
2014-01-30 23:01 - 2013-10-22 00:58 - 00001052 _____ () C:\Users\Laurie Keedy\Desktop\Dropbox.lnk
2014-01-30 23:01 - 2013-10-22 00:53 - 00000000 ____D () C:\Users\Laurie Keedy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox
2014-01-28 22:12 - 2013-10-07 22:06 - 00000000 ____D () C:\Users\Laurie Keedy\Documents\projects
2014-01-24 19:08 - 2011-01-05 20:44 - 00000000 ____D () C:\ProgramData\Apple
2014-01-22 00:12 - 2013-12-11 07:10 - 00000000 ____D () C:\Program Files\Mozilla Firefox
2014-01-18 23:32 - 2011-12-13 13:34 - 00231584 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe
2014-01-16 21:03 - 2012-12-01 09:32 - 00000000 ____D () C:\Users\Laurie Keedy\Documents\cj
2014-01-14 18:10 - 2011-12-13 11:21 - 00000000 ____D () C:\Program Files\SUPERAntiSpyware
2014-01-12 19:49 - 2011-09-11 17:59 - 00000000 ____D () C:\ProgramData\ThumbsPlus
2014-01-12 18:50 - 2011-09-11 17:59 - 00000000 ____D () C:\Users\Laurie Keedy\AppData\Roaming\ThumbsPlus

Files to move or delete:
====================
C:\ProgramData\c45UlH6.dat
C:\Windows\Tasks\At1.job
C:\Windows\Tasks\At10.job
C:\Windows\Tasks\At11.job
C:\Windows\Tasks\At12.job
C:\Windows\Tasks\At13.job
C:\Windows\Tasks\At14.job
C:\Windows\Tasks\At15.job
C:\Windows\Tasks\At16.job
C:\Windows\Tasks\At17.job
C:\Windows\Tasks\At18.job
C:\Windows\Tasks\At19.job
C:\Windows\Tasks\At2.job
C:\Windows\Tasks\At20.job
C:\Windows\Tasks\At21.job
C:\Windows\Tasks\At22.job
C:\Windows\Tasks\At23.job
C:\Windows\Tasks\At24.job
C:\Windows\Tasks\At25.job
C:\Windows\Tasks\At26.job
C:\Windows\Tasks\At27.job
C:\Windows\Tasks\At28.job
C:\Windows\Tasks\At29.job
C:\Windows\Tasks\At3.job
C:\Windows\Tasks\At30.job
C:\Windows\Tasks\At31.job
C:\Windows\Tasks\At32.job
C:\Windows\Tasks\At33.job
C:\Windows\Tasks\At34.job
C:\Windows\Tasks\At35.job
C:\Windows\Tasks\At36.job
C:\Windows\Tasks\At37.job
C:\Windows\Tasks\At38.job
C:\Windows\Tasks\At39.job
C:\Windows\Tasks\At4.job
C:\Windows\Tasks\At40.job
C:\Windows\Tasks\At41.job
C:\Windows\Tasks\At42.job
C:\Windows\Tasks\At43.job
C:\Windows\Tasks\At44.job
C:\Windows\Tasks\At45.job
C:\Windows\Tasks\At46.job
C:\Windows\Tasks\At47.job
C:\Windows\Tasks\At48.job
C:\Windows\Tasks\At5.job
C:\Windows\Tasks\At6.job
C:\Windows\Tasks\At7.job
C:\Windows\Tasks\At8.job
C:\Windows\Tasks\At9.job


Some content of TEMP:
====================
C:\Users\Laurie Keedy\AppData\Local\Temp\bpuninstall.exe
C:\Users\Laurie Keedy\AppData\Local\Temp\catchme.dll


==================== Bamital & volsnap Check =================

C:\Windows\explorer.exe => MD5 is legit
C:\Windows\system32\winlogon.exe => MD5 is legit
C:\Windows\system32\wininit.exe => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\services.exe => MD5 is legit
C:\Windows\system32\User32.dll => MD5 is legit
C:\Windows\system32\userinit.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit
C:\Windows\system32\Drivers\volsnap.sys => MD5 is legit


LastRegBack: 2014-02-08 00:50

==================== End Of Log ============================

Attached Files



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:08:29 PM

Posted 11 February 2014 - 01:33 AM



Hello pooltart

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 pooltart

pooltart
  • Topic Starter

  • Members
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  • Local time:07:29 PM

Posted 11 February 2014 - 02:12 AM

okay - I ran the adwcleaner first and when it rebooted my computer, I got a message I forgot about.  I've been getting this message since the issue started. I don't know if it's important - but . . it is a Microsoft Visual C++ Runtime Library - Runtime Error!

Program: C:\Program Files...

R6034

An application has made an attempt to load the C runtime library

incorrectly.

Please contact the application's support team for more information.

 

I clicked ok and then ran the Junkware Removal Tool.  Have not rebooted after that. 

 

As for how things are running . . . so far so good.  I went to a few websites and the pages loaded without any errors and did not experience long delays.

 

I'm pasting the reports below - first AdwCleaner, then JRT  - thank you!

 

 

 

# AdwCleaner v3.018 - Report created 10/02/2014 at 22:47:31
# Updated 28/01/2014 by Xplode
# Operating System : Windows 7 Enterprise  (32 bits)
# Username : Laurie Keedy - LAURIEKEEDY-PC
# Running from : C:\Users\Laurie Keedy\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Conduit
Folder Deleted : C:\ProgramData\Trymedia
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\Common Files\Software Update Utility
Folder Deleted : C:\Users\Laurie Keedy\AppData\Local\Conduit
Folder Deleted : C:\Users\Laurie Keedy\AppData\Local\PackageAware
Folder Deleted : C:\Users\Laurie Keedy\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Laurie Keedy\AppData\Roaming\Systweak
Folder Deleted : C:\Users\Laurie Keedy\AppData\Roaming\Mozilla\Firefox\Profiles\mabh98vb.default\CT3306058
Folder Deleted : C:\Users\Laurie Keedy\AppData\Roaming\Mozilla\Firefox\Profiles\mabh98vb.default\Extensions\{515b2424-5911-40bd-8a2c-bdb20286d8f5}
File Deleted : C:\END
File Deleted : C:\Windows\system32\roboot.exe
File Deleted : C:\Users\Laurie Keedy\AppData\Roaming\Mozilla\Firefox\Profiles\mabh98vb.default\searchplugins\Conduit.xml
File Deleted : C:\Users\Laurie Keedy\AppData\Roaming\Mozilla\Firefox\Profiles\mabh98vb.default\searchplugins\conduit-search.xml
File Deleted : C:\Users\Laurie Keedy\AppData\Roaming\Mozilla\Firefox\Profiles\mabh98vb.default\searchplugins\SweetIM Search.xml

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\systweakasp_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\systweakasp_rasmancs
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3306058
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B27D9527-3762-4D71-963D-FB7A94FDD678}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\smartbar
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\systweak
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.7600.17267


-\\ Mozilla Firefox v26.0 (en-US)

[ File : C:\Users\Laurie Keedy\AppData\Roaming\Mozilla\Firefox\Profiles\mabh98vb.default\prefs.js ]

Line Deleted : user_pref("CT3306058.FF19Solved", "true");
Line Deleted : user_pref("CT3306058.UserID", "UN16030750941195043");
Line Deleted : user_pref("CT3306058.browser.search.defaultthis.engineName", "true");
Line Deleted : user_pref("CT3306058.fullUserID", "UN16030750941195043.IN.20131119210520");
Line Deleted : user_pref("CT3306058.installDate", "19/11/2013 21:05:33");
Line Deleted : user_pref("CT3306058.installSessionId", "{6C63D44E-03EB-4706-9FB4-01DD3EAE47CB}");
Line Deleted : user_pref("CT3306058.installSp", "TRUE");
Line Deleted : user_pref("CT3306058.installerVersion", "1.8.1.4");
Line Deleted : user_pref("CT3306058.keyword", "true");
Line Deleted : user_pref("CT3306058.originalHomepage", "hxxp://www.yahoo.com/");
Line Deleted : user_pref("CT3306058.originalSearchAddressUrl", "");
Line Deleted : user_pref("CT3306058.originalSearchEngine", "");
Line Deleted : user_pref("CT3306058.originalSearchEngineName", "");
Line Deleted : user_pref("CT3306058.searchRevert", "true");
Line Deleted : user_pref("CT3306058.searchUninstallUserMode", "2");
Line Deleted : user_pref("CT3306058.searchUserMode", "2");
Line Deleted : user_pref("CT3306058.smartbar.homepage", "true");
Line Deleted : user_pref("CT3306058.toolbarInstallDate", "19-11-2013 21:05:20");
Line Deleted : user_pref("CT3306058.versionFromInstaller", "10.22.3.18");
Line Deleted : user_pref("CT3306058.xpeMode", "0");
Line Deleted : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "");
Line Deleted : user_pref("browser.search.defaultthis.engineName", "Connect DLC 2 Customized Web Search");
Line Deleted : user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3306058&CUI=UN16030750941195043&UM=2&SearchSource=3&q={searchTerms}");
Line Deleted : user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3306058&SearchSource=2&CUI=UN16030750941195043&UM=2&q=");
Line Deleted : user_pref("smartbar.addressBarOwnerCTID", "CT3306058");
Line Deleted : user_pref("smartbar.conduitHomepageList", "hxxp://search.conduit.com/?ctid=CT3306058&CUI=UN16030750941195043&UM=2&SearchSource=13");
Line Deleted : user_pref("smartbar.conduitSearchAddressUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3306058&SearchSource=2&CUI=UN16030750941195043&UM=2&q=");
Line Deleted : user_pref("smartbar.defaultSearchOwnerCTID", "CT3306058");
Line Deleted : user_pref("smartbar.homePageOwnerCTID", "CT3306058");
Line Deleted : user_pref("smartbar.machineId", "RBPEUIRGKITH2653OFOZBU6TNAE8UKUQMMK5XIBTPPUGFGIYIAZIMWHNWW/JSML/Z/UBWU4IDYRRYNTQUDMBSA");

-\\ Google Chrome v32.0.1700.107

[ File : C:\Users\Laurie Keedy\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : homepage
Deleted : icon_url

*************************

AdwCleaner[R0].txt - [7179 octets] - [10/02/2014 22:43:01]
AdwCleaner[S0].txt - [6828 octets] - [10/02/2014 22:47:31]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [6888 octets] ##########
 

 

 

 

--------------------------------------------

JRT

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.1 (02.04.2014:1)
OS: Windows 7 Enterprise x86
Ran by Laurie Keedy on Mon 02/10/2014 at 22:55:57.37
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\dmwu_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\dmwu_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\mconduitinstaller_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\mconduitinstaller_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9848F7B3-0A2D-4180-98C0-7D07F80109E5}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{26D675AC-D925-4BBF-A720-62C2AA4A81EB}



~~~ Files

Successfully deleted: [File] "C:\Users\Laurie Keedy\appdata\locallow\SkwConfig.bin"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\big fish games"
Successfully deleted: [Folder] "C:\Users\Laurie Keedy\appdata\local\cre"
Successfully deleted: [Folder] "C:\Program Files\rivalgaming"
Successfully deleted: [Folder] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\rivalgaming"



~~~ FireFox

Emptied folder: C:\Users\Laurie Keedy\AppData\Roaming\mozilla\firefox\profiles\mabh98vb.default\minidumps [26 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 02/10/2014 at 22:57:26.81
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#6 gringo_pr

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Posted 11 February 2014 - 02:41 AM


Hello pooltart

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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#7 pooltart

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Posted 11 February 2014 - 04:55 AM

Hi Gringo,

 

I tried to download combofix, but when I went to save it to desktop, I'm asked if I want to replace existing file. I clicked yes and got a message that it is read only.  Like I mentioned earlier, I tried to run it yesterday.  Also, when I tried running it yesterday, I got a message that I'm running Symantec Endpoint protection.  I can't figure out how to disable the SEP as there is no icon in system tray, nothing listed in my start menu - when I ran a search I found a folder named Symantec Endpoint Protection under C:\ProgramData\Symantec this folder is empty except for another folder xfer which is also empty. There is another folder VirusDefs that has a cat file dated 12/6/2011. 

 

I'm going to bed but will check email tomorrow - thanks for sticking with me!!



#8 gringo_pr

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Posted 11 February 2014 - 12:28 PM





Hello pooltart

Malwarebytes Anti-Rootkit

1.Download Malwarebytes Anti-Rootkit
2.Unzip the contents to a folder in a convenient location.
3.Open the folder where the contents were unzipped and run mbar.exe
4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.
6.Wait while the system shuts down and the cleanup process is performed.
7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:
  • •Internet access
    •Windows Update
    •Windows Firewall
9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.
10.Verify that your system is now functioning normally.


--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
  • Exit/Close RogueKiller+
send me the reports made from MBAR and Roguekiller and also let me know how the computer is doing at this time.

Gringo
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#9 pooltart

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Posted 11 February 2014 - 11:39 PM

Hi Gringo

 

I ran Malwarebytes and after I rebooted, I ran again.  Got a clean bill of health after the 2nd scan.  Following your instructions, I checked windows firewall and it was magically turned on and gave me the green light.  My internet is good too and I can ever open up a browser in internet explorer.  I also checked Windows update - can't remember the last time that I didn't get a "fail."  I didn't know if you wanted me to install the updates - so I did not.  I did see that the definition update for microsoft secrity essentials was succesfull - last time it ran successfully was 12/3/13.  I have 7 important updates waiting to be installed. Windows service pack 1 (everytime I've tried in the past it doesn't work), 1 malicious software removal tool and 5 security updates for microsoft office.  I also have 74 optional updates with most being updates for Windows 7.

 

Do you want me to install the updates before I run rogueKiller?

 

I did not run roguekiller yet because the link you provided landed on a Page Not Found at Adlice Software.  I noticed that they had a link to roguekiller under their software menu so I did download the file (not the 64x) I found here:  http://www.adlice.com/softwares/roguekiller/ 

But, I haven't ran it because I thought it best to be safe instead of sorry and check with you first.  Please let me know if this is the right file and if I should install any updates before (or after) running roguekiller.

 

So far my computer seems to be on the mend and I'm a lot less worried (okay - actually I'm not worried at all anymore) - as I was in complete panic mode yesterday!



#10 gringo_pr

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Posted 12 February 2014 - 03:09 PM



Hello pooltart

Yes having a virus can be stressfull - lets go ahead and run these - We May run rogue killer later and hold off with the updates until later

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
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#11 pooltart

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Posted 12 February 2014 - 11:03 PM

Hello :)

 

I ran AdwCleaner and JRT - I can still access internet, my firewalls is on and I am not getting any "server not found" or network connection error messages anymore.  I've pasted both logs below.  The only issue so far is that after i ran AdwCleaner and then rebooted I still get:

 

          Microsoft Visual C++ Runtime Library - Runtime Error!

          Program: C:\Program Files...

         R6034

         An application has made an attempt to load the C runtime library incorrectly.

         Please contact the application's support team for more information.

 

 

 

AdwCleaner Log:

 

 

# AdwCleaner v3.018 - Report created 12/02/2014 at 19:35:46
# Updated 28/01/2014 by Xplode
# Operating System : Windows 7 Enterprise  (32 bits)
# Username : Laurie Keedy - LAURIEKEEDY-PC
# Running from : C:\Users\Laurie Keedy\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v8.0.7600.17267


-\\ Mozilla Firefox v26.0 (en-US)

[ File : C:\Users\Laurie Keedy\AppData\Roaming\Mozilla\Firefox\Profiles\mabh98vb.default\prefs.js ]


-\\ Google Chrome v32.0.1700.107

[ File : C:\Users\Laurie Keedy\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [7179 octets] - [10/02/2014 22:43:01]
AdwCleaner[R1].txt - [1033 octets] - [12/02/2014 19:34:11]
AdwCleaner[S0].txt - [6968 octets] - [10/02/2014 22:47:31]
AdwCleaner[S1].txt - [956 octets] - [12/02/2014 19:35:46]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1015 octets] ##########
 

 

 

---------------

JRT log

---------------

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.1 (02.04.2014:1)
OS: Windows 7 Enterprise x86
Ran by Laurie Keedy on Wed 02/12/2014 at 19:46:10.79
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\Laurie Keedy\AppData\Roaming\mozilla\firefox\profiles\mabh98vb.default\minidumps [27 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 02/12/2014 at 19:47:35.75
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#12 pooltart

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Posted 13 February 2014 - 12:08 AM

I just noticed that my system tray is not showing anymore - the only icons on the bottom right are my volume, network and time.

 

Thanks!



#13 gringo_pr

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Posted 13 February 2014 - 12:24 AM


Hello pooltart

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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#14 pooltart

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Posted 13 February 2014 - 12:47 AM

Gringo

 

I tried again to download combofix but since it is already on my desktop, I'm asked if I want to replace existing file. I clicked yes and got a message

combofix
this file is set to read-only
try again with a different file name

 

do I just delete the file that is already on my desktop? or is there an uninstall process I need to use?

 

thanks!



#15 gringo_pr

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Posted 13 February 2014 - 01:08 AM

Hello

Yes just delete the one you have now please


gringo
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