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Windows Antivirus Master Removal Guide-doesn't work...


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#1 robmad92009

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Posted 10 February 2014 - 08:46 PM

Apologies if this has already been asked...

 

http://www.bleepingcomputer.com/virus-removal/remove-windows-antivirus-master

 

After restarting into windows as listed in step 8, the malware takes over the computer once again. And like before, I can't run anything.

 

Has their been an update to the removal process?

 



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#2 boopme

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Posted 10 February 2014 - 09:08 PM

In this case please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
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