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Nero Won't Eject And Other Strange Things


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#1 Purrrdy

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Posted 11 May 2006 - 10:40 PM

I've been using DVDShrink and Nero recode for months now with no problems. Starting last week, Nero refuses to eject the disk once it is burned. I've tried everything to get the disk out to no avail. It requires a restart to get the disk out, and then it looks to not even be burned. Shrink doesn't act like there is any problem burning and neither does Nero. I unistalled both Shrink and Nero (though my Recode is all of the sudden gone!). I posted on one of the malware boards to see if I am infected again......because I have an 80gig external drive that overnight has duplicate files on there that weren't there at all yesterday. I'm using the latest shrink version and Nero is the 6.6.0.18 version that came with my HP 740i Double Layer Light Scribe drive (purchased in 2/06). Not sure where else to try something! Anyone need lots of coasters? :thumbsup:

I've unistalled & re-installed both programs. I guess I need to write in to Nero as well as to where my Recode went to? I tried again this morning and it acted like it was burning and said that it had finished successfully, but again, it would not eject the disk so I had to shut down and retrieve it now.

OK, that is very weird....I just checked to see if I could see anything on that disk and my drives are set up like this: E: is my new HP Lightscribe, F: is my CD-RW and G: is my external Blue Eye DVDRW drive (that pooped out on me months ago, but will still play DVD's.)My computer is saying that it is a Sony? I tried to read the disk from G first and it said it was not accesible, so I put the disk in the E drive to see, and for whatever reason, as soon as I did, under My COmputer, it changed from a DVD RW to a plain CD drive? As soon as I took the disk out, it changed back to a DVDRW drive. Me thinks I am headed to the looney bin :flowers:

Here is the logfile from the burn I did earlier this morning, hope someone can make some sense of it!

====== *** Nero-Burning Rom, History File *** ======


Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 11:35:32 AM
Nero Version: 6.6.0.16
Internal Version: 6, 6, 0, 16b
(Nero Express)
Recorder: <HP DVD Writer 740b> Version: FF24 - HA 1 TA 0 - 6.6.0.16
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <HP DVD Writer 740b >Version: FF24 - HA 1 TA 0 - 6.6.0.16
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST380020A atapi Port 0 ID 0 DMA: On
CdRomPeripheral : HP DVD Writer 740b atapi Port 1 ID 0 DMA: On
CdRomPeripheral : LITE-ON CD-RW SOHR-5239V atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
HP DVD Writer 740b E: CDRom0
LITE-ON CD-RW SOHR-5239V F: CDRom1
SONY DVD RW DW-D22A G: CDRom2
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1015MB (1039856kB)
Free physical memory: 571MB (585372kB)
Memory in use : 43
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

11.5.2006
UDF/ISO compilation
3:27:32 AM #1 Phase 112 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation started

3:27:33 AM #2 Phase 114 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation completed (no file modified)

3:27:33 AM #3 Text 0 File Isodoc.cpp, Line 6356
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

3:27:33 AM #4 Phase 111 File dlgbrnst.cpp, Line 1832
DVD-Video files sorted

3:27:33 AM #5 Text 0 File Reader.cpp, Line 127
Reader running

3:27:33 AM #6 Text 0 File Writer.cpp, Line 122
Writer HP DVD Writer 740b running

3:27:33 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

3:27:33 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

3:27:33 AM #9 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

3:28:13 AM #10 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2286143 (508:01.68, 4465MB)

3:28:13 AM #11 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO (enabled: CD)

3:28:13 AM #12 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: HP DVD Writer 740b, Media type: DVD+R
Disc Manufacturer ID: RICOHJPN, Media Type ID: R03, Product revision number: 4
Disc Application Code: 0, Extended Information Indicators: 7

3:28:13 AM #13 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Disc not empty. Insert empty disc.
(Medium in drive: DVD+R. Medium required by compilation: DVD+R/RW, DVD-R/RW, DVD-R DL, DVD+R DL.)

3:28:13 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2286144 (2286144) = #2286144/508:1.69
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286144 blocks [HP DVD Writer 740b]
--------------------------------------------------------------

3:28:13 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [HP DVD Writer 740b] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4682022912, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2286144 | lead-out | 1 | 0x41 | 0x00

3:28:13 AM #16 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

3:28:14 AM #17 Text 0 File Burncd.cpp, Line 4120
Cache writing successful.

3:28:14 AM #18 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

3:28:14 AM #19 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 16x (22,160 KB/s)

3:28:14 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2654
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

3:28:14 AM #21 Text 0 File Cdrdrv.cpp, Line 8862
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 7 h
Disc Manufacturer ID: RICOHJPN
Media type ID: R03
Product revision number: 4
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..63]:
00 00 07 52 49 43 4F 48 - 4A 50 4E 52 30 33 04 38 ...RICOHJPNR03.8
23 54 37 13 00 44 73 00 - 84 6D 15 15 0B 0B 08 08 #T7..Ds..m......
01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

3:28:14 AM #22 Text 0 File DVDPlusRW.cpp, Line 665
Start write address at LBA 0
DVD high compatibility mode: Yes

3:34:00 AM #23 Text 0 File WriterStatus.cpp, Line 116
<HP DVD Writer 740b > start writing Lead-Out at LBA 2286144 (22E240h), lenght 0 blocks

3:34:01 AM #24 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

3:38:21 AM #25 Phase 37 File dlgbrnst.cpp, Line 1832
Burn process completed successfully at 16x (22,160 KB/s)


Existing drivers:
File 'WNASPINT.DLL': Ver=V1.18, size=57344 bytes, created 10/29/2003 9:05:12 PM
File 'Drivers\PXHELP20.SYS': Ver=2.02.57a, size=17168 bytes, created 7/30/2003 3:02:00 AM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 8/29/2002 3:27:50 AM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

====== *** Nero-Burning Rom, History File *** ======

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#2 HitSquad

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Posted 12 May 2006 - 11:25 AM

Hi purrrdy.
I'll keep an eye on your post at afterdawn so that you don't get dupes here.
I think this is probably going to boil down to a harware conflict or defect but there is a long list of things you can check\try.
1. Open Nero Burning Rom and click File>Preferences>Expert Features Tab.
Deselect "Do not Eject Disk After Burn Is Complete" if selected.
2. Disable Auto Insert Notification On all your cd\dvd drives. You can use the Nero Tool Kit>Nero Info Tool>Configuration Tab To see if autorun is enabled on one or all of the drives if you like.
3. Deselect "Verify Written Data" in Nero when you burn.
4. Uninstall Nero "InCD" if it's installed.
5. Check MSConfig and temporarily disable all but the crucial running apps.
6. Disconnect the faulty external blue-ray drive and leave it that way for now. Go in to device manager and remove all the cd\dvd drives. Reboot and let windows re-detect them (the internal ones)
7. If non of this works and you don't get a solution at afterdawn, I would physicly remove all the cd drives except the problem HP. Jumper it as master on the secondary IDE by itself. If you can't get it to work on it's own it may be toast.

#3 Purrrdy

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Posted 15 May 2006 - 07:21 PM

Boy, I tell ya, I just got tired of messing around with that whole Nero mess! I dl'd Clone & AnyDVD and my burner worked fine with them....so surely it isn't a hardware problem?

#4 HitSquad

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Posted 16 May 2006 - 08:09 AM

Boy, I tell ya, I just got tired of messing around with that whole Nero mess!

:thumbsup:
I've never personally had any serious issues with Nero but hey, whatever works for ya. :flowers:
Thanks for posting back purrrdy.




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