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Trojan.Agent.Gen


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22 replies to this topic

#1 alamo54us

alamo54us

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Posted 10 February 2014 - 11:45 AM

I've contracted a virus, Trojan.Agent.Gen, that was detected by a Malwarebytes scan but regenerates on every restart.  I'm running a Windows 8 machine.

 

Any help would be greatly appreciated.

 

Thanks,

Jim



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#2 Broni

Broni

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Posted 10 February 2014 - 01:27 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 alamo54us

alamo54us
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Posted 10 February 2014 - 01:40 PM

Security check log:

 

 Results of screen317's Security Check version 0.99.79  
   x64 (UAC is enabled)  
 Internet Explorer 10 Out of date!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 51  
 Adobe Flash Player     12.0.0.44  
 Adobe Reader XI  
 Mozilla Firefox (26.0)
 Google Chrome 32.0.1700.102  
 Google Chrome 32.0.1700.107  
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSMpEng.exe
 Windows Defender MsMpEng.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````

 

 

MINI TOOL BOX:

 

FARBAR LOG:MiniToolBox by Farbar  Version: 23-01-2014
Ran by alamo54us (administrator) on 10-02-2014 at 13:39:23
Running from "C:\Users\alamo54us\Downloads"
Microsoft Windows 8  (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [55296] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72192] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/10/2014 11:28:56 AM) (Source: Application Error) (User: )
Description: Faulting application name: devmonsrv.exe, version: 2.5.0.244, time stamp: 0x50220e70
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x1028
Faulting application start time: 0xdevmonsrv.exe0
Faulting application path: devmonsrv.exe1
Faulting module path: devmonsrv.exe2
Report Id: devmonsrv.exe3
Faulting package full name: devmonsrv.exe4
Faulting package-relative application ID: devmonsrv.exe5

Error: (02/07/2014 11:48:32 AM) (Source: Microsoft-Windows-RestartManager) (User: Jims-Laptop)
Description: Application or service 'Garmin Core Update Service' could not be restarted.

Error: (02/06/2014 10:46:44 PM) (Source: Application Error) (User: )
Description: Faulting application name: devmonsrv.exe, version: 2.5.0.244, time stamp: 0x50220e70
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x1108
Faulting application start time: 0xdevmonsrv.exe0
Faulting application path: devmonsrv.exe1
Faulting module path: devmonsrv.exe2
Report Id: devmonsrv.exe3
Faulting package full name: devmonsrv.exe4
Faulting package-relative application ID: devmonsrv.exe5

Error: (02/06/2014 08:27:24 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15578

Error: (02/06/2014 08:27:24 PM) (Source: MOTU_ZeroConf Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15578

Error: (02/06/2014 08:27:24 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15578

Error: (02/06/2014 08:27:24 PM) (Source: MOTU_ZeroConf Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15578

Error: (02/06/2014 08:27:24 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/06/2014 08:27:24 PM) (Source: MOTU_ZeroConf Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/01/2014 08:20:26 AM) (Source: MOTU_ZeroConf Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 36802234


System errors:
=============
Error: (02/10/2014 11:21:23 AM) (Source: Service Control Manager) (User: )
Description: The Garmin Core Update Service service failed to start due to the following error:
%%1053

Error: (02/10/2014 11:21:23 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Garmin Core Update Service service to connect.

Error: (02/07/2014 11:19:40 AM) (Source: DCOM) (User: Jims-Laptop)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (02/07/2014 11:19:26 AM) (Source: DCOM) (User: Jims-Laptop)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (02/07/2014 11:19:21 AM) (Source: DCOM) (User: Jims-Laptop)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (02/07/2014 11:19:15 AM) (Source: DCOM) (User: Jims-Laptop)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (02/07/2014 11:19:15 AM) (Source: DCOM) (User: Jims-Laptop)
Description: 1084WSearchUnavailable{9E175B68-F52A-11D8-B9A5-505054503030}

Error: (02/07/2014 11:19:10 AM) (Source: DCOM) (User: Jims-Laptop)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (02/07/2014 11:19:10 AM) (Source: DCOM) (User: Jims-Laptop)
Description: 1084WSearchUnavailable{9E175B68-F52A-11D8-B9A5-505054503030}

Error: (02/07/2014 11:19:05 AM) (Source: DCOM) (User: Jims-Laptop)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}


Microsoft Office Sessions:
=========================
Error: (02/10/2014 11:28:56 AM) (Source: Application Error)(User: )
Description: devmonsrv.exe2.5.0.24450220e70unknown0.0.0.000000000c000000500000000102801cf267bdf8ce167C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exeunknown6f2b9976-9270-11e3-beee-c8f1edfecadf

Error: (02/07/2014 11:48:32 AM) (Source: Microsoft-Windows-RestartManager)(User: Jims-Laptop)
Description: 1C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exeGarmin Core Update Service03026217820920

Error: (02/06/2014 10:46:44 PM) (Source: Application Error)(User: )
Description: devmonsrv.exe2.5.0.24450220e70unknown0.0.0.000000000c000000500000000110801cf23a374c97d77C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exeunknown75ee1288-8faa-11e3-bee5-aa2d45450c38

Error: (02/06/2014 08:27:24 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15578

Error: (02/06/2014 08:27:24 PM) (Source: MOTU_ZeroConf Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15578

Error: (02/06/2014 08:27:24 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15578

Error: (02/06/2014 08:27:24 PM) (Source: MOTU_ZeroConf Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15578

Error: (02/06/2014 08:27:24 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/06/2014 08:27:24 PM) (Source: MOTU_ZeroConf Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/01/2014 08:20:26 AM) (Source: MOTU_ZeroConf Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 36802234


=========================== Installed Programs ============================

Adobe Flash Player 12 Plugin (Version: 12.0.0.44)
Adobe Reader XI (11.0.06) (Version: 11.0.06)
Alcor Micro USB Card Reader (Version: 3.3.142.61507)
Amazon MP3 Downloader 1.0.18 (Version: 1.0.18)
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
ASUS InstantOn (Version: 3.0.2)
ASUS LifeFrame3 (Version: 3.1.4)
ASUS Live Update (Version: 3.1.8)
ASUS Power4Gear Hybrid (Version: 2.0.3)
ASUS Smart Gesture (Version: 1.0.35)
ASUS Splendid Video Enhancement Technology (Version: 1.03.0002)
ASUS Tutor (Version: 1.0.7)
ASUS USB Charger Plus (Version: 2.1.4)
ASUSDVD (Version: 10.0.4126.52)
AsusVibe2.0 (Version: 2.0.10.168)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 2.1.0.4)
ATK Package (Version: 1.0.0022)
Audacity 1.2.6
Audio MP3 Editor 6.20
BitTornado 0.3.17 (Version: 0.3.17)
Bonjour (Version: 3.0.0.10)
calibre 64bit (Version: 0.9.9)
CanoScan Toolbox Ver4.9
CCleaner (Version: 3.25)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dropbox (Version: 2.4.11)
Elevated Installer (Version: 2.3.18.0)
EZ Vinyl/Tape Converter 5.0 by MixMeister
Garmin Express (Version: 2.3.18.0)
Garmin Express Tray (Version: 2.3.18.0)
GeoSoft2 1.2.0 b5
GOM Player (Version: 2.1.43.5119)
Google Chrome (Version: 32.0.1700.107)
Google Update Helper (Version: 1.3.22.3)
GrabIt 1.7.2 Beta 6 (build 1008)
Intel® Management Engine Components (Version: 8.1.0.1252)
Intel® PRO/Wireless Driver (Version: 16.01.5000.0577)
Intel® Processor Graphics (Version: 9.17.10.2817)
Intel® PROSet/Wireless for Bluetooth® + High Speed (Version: 15.5.0.0344)
Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 2.5.0.0248)
Intel® SDK for OpenCL - CPU Only Runtime Package (Version: 2.0.0.37149)
Intel® WiDi (Version: 3.5.34.0)
Intel® PROSet/Wireless Software (Version: 16.1.5)
Intel® PROSet/Wireless WiFi Software (Version: 16.01.5000.0269)
Intel® Trusted Connect Service Client (Version: 1.24.388.1)
Intermodulation Analysis System .Net (Version: 4.8.008)
iTunes (Version: 11.1.3.8)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
JBL LAC II V1.2 (Version: 1.0.0)
Lexmark Z700-P700 Series
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MAPP Online Pro - Standalone (Version: 4.1.0)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MOTU Hardware (Version: 4.0.5.5333)
Mozilla Firefox 26.0 (x86 en-US) (Version: 26.0)
Mozilla Maintenance Service (Version: 26.0)
NS-1 3.1.0 b7
PdaNet for Android 3.50
QuickTime (Version: 7.73.80.64)
Realtek High Definition Audio Driver (Version: 6.0.1.6680)
Revo Uninstaller 1.95 (Version: 1.95)
SABnzbd 0.7.6 (Version: 0.7.6)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Smaart 7 (Version: 7.2.1)
Sonic Foundry Sound Forge XP 4.5
Sports Sounds Pro Version 6.0 Build 11
Spotify (Version: 0.9.1.57.ge7405149)
Studio Manager 64bit (Version: 2.3.1.0)
Switch Sound File Converter
TuxGuitar (Version: 1.2)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
VLC media player 2.0.4 (Version: 2.0.4)
WavePad Sound Editor
Windows Driver Package - ASUS (ATP) Mouse  (10/29/2012 1.0.0.148) (Version: 10/29/2012 1.0.0.148)
WinFlash (Version: 2.41.1)
WinRAR 4.20 (32-bit) (Version: 4.20.0)
Yamaha Console File Converter (Version: 2.1.0.2)
Yamaha DME-N Network Driver (Version: 1.2.3)
Yamaha LS9 Editor (Version: 2.1.4.59)
Yamaha M7CL V3 Editor (Version: 3.5.4.58)
Yamaha PM5DV2 Editor (Version: 2.2.5.20)

========================= Devices: ================================

Name: USB-IF xHCI USB Host Controller
Description: USB-IF xHCI USB Host Controller
Class Guid: {8a2edc79-c759-46f2-88af-9d4efe3b5eee}
Manufacturer: Intel Corporation
Service: XHCIPort
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver


========================= Memory info: ===================================

Percentage of memory in use: 21%
Total physical RAM: 8077.84 MB
Available physical RAM: 6311.51 MB
Total Pagefile: 9293.84 MB
Available Pagefile: 7451.5 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.04 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:677.63 GB) (Free:131.85 GB) NTFS

========================= Users: ========================================

User accounts for \\JIMS-LAPTOP

Administrator            alamo54us                Guest                    


**** End of log ****

 

Farbar Service Scanner Version: 02-02-2014
Ran by alamo54us (administrator) on 10-02-2014 at 13:37:28
Running from "C:\Users\alamo54us\Downloads"
Microsoft Windows 8  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.



#4 alamo54us

alamo54us
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  • Members
  • 16 posts
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Posted 10 February 2014 - 01:46 PM

MALWARE BYTES LOG (didn't find trojan.agent.gen this time):

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.07.02

Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16750
alamo54us :: JIMS-LAPTOP [administrator]

2/10/2014 1:41:45 PM
mbam-log-2014-02-10 (13-41-45).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 210313
Time elapsed: 2 minute(s), 57 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)



#5 alamo54us

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Posted 10 February 2014 - 02:22 PM

Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org

Database version: v2014.02.10.05

Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16750
alamo54us :: JIMS-LAPTOP [administrator]

2/10/2014 1:52:41 PM
mbar-log-2014-02-10 (13-52-41).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 244580
Time elapsed: 27 minute(s), 56 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\alamo54us\AppData\Roaming\alamo54us-wchelper.dll (Trojan.Agent.Gen) -> No action taken.

Physical Sectors Detected: 0
(No malicious items detected)

(end)


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009

© Malwarebytes Corporation 2011-2012

OS version: 6.2.9200 Windows 8 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16750

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.195000 GHz
Memory total: 8470228992, free: 6760255488

Downloaded database version: v2014.02.10.05
Downloaded database version: v2013.12.18.01
=======================================
Initializing...
------------ Kernel report ------------
     02/10/2014 13:52:36
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\system32\drivers\tpm.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\iaStorA.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\WdFilter.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wfplwfs.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\??\C:\Program Files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\pneteth.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\System32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\kdnic.sys
\SystemRoot\system32\DRIVERS\pnetmdm64.sys
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\system32\DRIVERS\AiCharger.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\System32\drivers\ucx01000.sys
\SystemRoot\System32\drivers\HECIx64.sys
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\NETwew00.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\system32\DRIVERS\L1C63x64.sys
\SystemRoot\System32\drivers\i8042prt.sys
\SystemRoot\System32\drivers\AsusTP.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\drivers\kbfiltr.sys
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\System32\drivers\AsHIDSwitch64.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\system32\drivers\MotuBus64.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\drivers\iwdbus.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\drivers\AMPPAL.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\System32\drivers\USBD.SYS
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\System32\drivers\hidusb.sys
\SystemRoot\System32\drivers\kbdhid.sys
\SystemRoot\System32\drivers\mouhid.sys
\SystemRoot\system32\DRIVERS\iBtFltCoex.sys
\SystemRoot\system32\DRIVERS\btmhsf.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_iaStorA.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\BthLEEnum.sys
\SystemRoot\System32\drivers\rfcomm.sys
\SystemRoot\System32\drivers\BthEnum.sys
\SystemRoot\system32\DRIVERS\bthpan.sys
\SystemRoot\system32\drivers\BthA2DP.sys
\SystemRoot\system32\drivers\btampm.sys
\SystemRoot\System32\drivers\bthhfenum.sys
\SystemRoot\system32\DRIVERS\btmaux.sys
\SystemRoot\System32\drivers\BthHfAud.sys
\SystemRoot\System32\drivers\BthHFHid.sys
\SystemRoot\System32\drivers\mshidkmdf.sys
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\System32\drivers\condrv.sys
\??\C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\drivers\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\WinUSB.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\System32\drivers\WpdUpFltr.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa800e7e4740
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\000000ac\
Lower Device Object: 0xfffffa800e81f9c0
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8009517060
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\0000006b\
Lower Device Object: 0xfffffa80074bf2b0
Lower Device Driver Name: \Driver\iaStorA\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8009517060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8009517b10, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8009517060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa800753d720, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa80074bf2b0, DeviceName: \Device\0000006b\, DriverName: \Driver\iaStorA\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Read File: File "C:\Windows\System32\Drivers\vwifibus.sys" is compressed (flags = 1)
Read File: File "C:\WINDOWS\SYSTEM32\drivers\vwifibus.sys" is compressed (flags = 1)
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: CC1AD6D4

GPT Protective MBR Partition information:

    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

GPT Partition information:

    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 2639280285
    GPT Header CurrentLba = 1 BackupLba 1465149167
    GPT Header FirstUsableLba 34  LastUsableLba 1465149134
    GPT Header Guid 318e5764-b057-4403-b643-ff4ffcf7b111
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128

    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 2639280285
    Backup GPT header CurrentLba = 1465149167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 1465149134
    Backup GPT header Guid 318e5764-b057-4403-b643-ff4ffcf7b111
    Backup GPT header Contains 128 partition entries starting at LBA 1465149135
    Backup GPT header Partition entry size = 128

    Partition 0 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID b5117df1-3bf8-40f5-8a71-b3761ff7b29d
    FirstLBA 2048  Last LBA 616447
    Attributes 0
    Partition Name                 EFI system partition

    GPT Partition 0 is bootable
    Partition 1 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 8ee548e6-bce-4e19-9211-c9028ab16f6
    FirstLBA 616448  Last LBA 1845247
    Attributes 1
    Partition Name                 Basic data partition

    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID 5f41c7f9-b90a-4477-afc7-31444894c23
    FirstLBA 1845248  Last LBA 2107391
    Attributes 0
    Partition Name         Microsoft reserved partition

    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID c3542398-a435-4069-8e7d-4a5f12aa5b35
    FirstLBA 2107392  Last LBA 1423204351
    Attributes 0
    Partition Name                 Basic data partition

    Partition 4 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID e35f238e-c6ed-40fb-b8ed-4624e3eae15
    FirstLBA 1423204352  Last LBA 1465147391
    Attributes 1
    Partition Name                 Basic data partition

Disk Size: 750156374016 bytes
Sector size: 512 bytes

Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa800e7e4740, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800e59c040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800e7e4740, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa800e81f9c0, DeviceName: \Device\000000ac\, DriverName: \Driver\USBSTOR\
------------ End ----------
Infected: C:\Users\alamo54us\AppData\Roaming\alamo54us-wchelper.dll --> [Trojan.Agent.Gen]
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished

 



#6 alamo54us

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Posted 10 February 2014 - 02:26 PM

kill 2.6.5 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 02/10/2014 02:24:10 PM in x64 mode.
Windows Version: Windows 8

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 02/10/2014 02:26:09 PM
Execution time: 0 hours(s), 1 minute(s), and 59 seconds(s)



#7 Broni

Broni

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Posted 10 February 2014 - 02:51 PM

Your MBAM log says "No action taken".

Re-run MBAM, fix the issue, post new log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 alamo54us

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Posted 10 February 2014 - 03:05 PM

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.07.02

Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16750
alamo54us :: JIMS-LAPTOP [administrator]

2/10/2014 3:00:24 PM
mbam-log-2014-02-10 (15-00-24).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 209997
Time elapsed: 2 minute(s), 51 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\alamo54us\AppData\Roaming\alamo54us-wchelper.dll (Trojan.Agent.Gen) -> Quarantined and deleted successfully.

(end)



#9 alamo54us

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Posted 10 February 2014 - 03:06 PM

Do you need me to repeat the other subsequent steps?  MBAM found it this time.

Thanks for your help.



#10 Broni

Broni

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Posted 10 February 2014 - 03:27 PM

Re-run MBAM one more time.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#11 alamo54us

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Posted 10 February 2014 - 03:35 PM

Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org

Database version: v2014.02.10.05

Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16750
alamo54us :: JIMS-LAPTOP [administrator]

2/10/2014 3:09:31 PM
mbar-log-2014-02-10 (15-09-31).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 244485
Time elapsed: 22 minute(s), 42 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)


Rkill 2.6.5 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 02/10/2014 03:34:53 PM in x64 mode.
Windows Version: Windows 8

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 02/10/2014 03:34:59 PM
Execution time: 0 hours(s), 0 minute(s), and 6 seconds(s)



#12 alamo54us

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Posted 10 February 2014 - 03:44 PM

Sorry, I ran the rkill program shown in the log above withour rebooting.  Here's the post-reboot log:

 

 

 

Rkill 2.6.5 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 02/10/2014 03:39:00 PM in x64 mode.
Windows Version: Windows 8

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * Security Center (wscsvc) is not Running.
   Startup Type set to: Automatic (Delayed Start)

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 02/10/2014 03:42:00 PM
Execution time: 0 hours(s), 3 minute(s), and 0 seconds(s)



#13 Broni

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Posted 10 February 2014 - 03:48 PM

No. I asked for fresh MBAM log, not MBAR log.


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#14 alamo54us

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Posted 10 February 2014 - 04:12 PM

Sorry, misread your instructions.  Rebooted and ran MBAM again.  Here's the log:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.07.02

Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16750
alamo54us :: JIMS-LAPTOP [administrator]

2/10/2014 4:04:08 PM
mbam-log-2014-02-10 (16-04-08).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 209871
Time elapsed: 4 minute(s), 52 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\alamo54us\AppData\Roaming\alamo54us-wchelper.dll (Trojan.Agent.Gen) -> Quarantined and deleted successfully.

(end)



#15 Broni

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Posted 10 February 2014 - 04:32 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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