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"syswow64\ai_recyclebin" showing in JunkWare Removal Tool log

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#1 midnightlullabii


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Posted 09 February 2014 - 03:51 PM

I've spent all night and all day trying to work on my laptop. EDIT: I forgot to mention I have an HP Pavilion and am using Windows 8. I can get more details as necessary.


Essentially, what happened last night was that my computer started freezing up and I had to manually shut down. After awhile, my laptop would start, but lock up in seconds after booting. The mouse would still move, but nothing else actually worked. I had to force reboot my laptop and start in safemode. I ran malwarebytes in safe mode and found one infected file. Will post logs of that. Even though I cleared the file from malwarebytes, my laptop still froze up every time it booted. Spybot also would report 1 result, but when I went to look at scan results nothing showed up. AVAST did not find anything in a quick scan. I ended up doing a system restore and my laptop runs smoothly again but I'm concerned about the problem reappearing.


Since the system restore, I have run SpyBot and removed threats, and run SuperAntiSpyware and removed tracking cookies. I ran malwarebytes, full system scan, and came up with no results.


My concern is that when I ran JunkWare Removal Tool, I had a result on something that had failed to delete called syswow64\ai_recyclebin. Also, AdwCleaner still shows my chrome preferences in it's search despite having created a new profile and uninstalled and reinstalled Chrome. I did a scan of the file AdwCleaner was showing with MalWareBytes and SuperAntiSpyware but both said the file is safe.


Are my programs working and my laptop is clean or is the syswow64\ai_recyclebin a clue to something underlying that might get worse?


I'm pasting the .txt files that I can. All .txt files are from after the system restore.  Thanks!








JunkWare Removal Tool .txt:




Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.1 (02.04.2014:1)
OS: Windows 8 x64
Ran by Samantha on Sun 02/09/2014 at 14:40:21.09
~~~ Services
~~~ Registry Values
~~~ Registry Keys
~~~ Files
~~~ Folders
Failed to delete: [Folder] "C:\Windows\syswow64\ai_recyclebin"
~~~ Event Viewer Logs were cleared
Scan was completed on Sun 02/09/2014 at 14:48:29.80
End of JRT log
# AdwCleaner v3.018 - Report created 09/02/2014 at 15:29:47
# Updated 28/01/2014 by Xplode
# Operating System : Windows 8  (64 bits)
# Username : Samantha - LOVELAND-SAM
# Running from : C:\Users\Samantha\Downloads\AdwCleaner.exe
# Option : Clean
***** [ Services ] *****
***** [ Files / Folders ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
***** [ Browsers ] *****
-\\ Internet Explorer v10.0.9200.16537
-\\ Mozilla Firefox v
-\\ Google Chrome v32.0.1700.107
[ File : C:\Users\Samantha\AppData\Local\Google\Chrome\User Data\Default\preferences ]
AdwCleaner[R0].txt - [4455 octets] - [09/02/2014 06:05:29]
AdwCleaner[R1].txt - [1963 octets] - [09/02/2014 06:39:19]
AdwCleaner[R2].txt - [1014 octets] - [09/02/2014 14:55:44]
AdwCleaner[R3].txt - [1135 octets] - [09/02/2014 15:25:53]
AdwCleaner[S0].txt - [4589 octets] - [09/02/2014 06:06:47]
AdwCleaner[S1].txt - [2025 octets] - [09/02/2014 06:40:04]
AdwCleaner[S2].txt - [1075 octets] - [09/02/2014 14:58:03]
AdwCleaner[S3].txt - [1057 octets] - [09/02/2014 15:29:47]
########## EOF - C:\AdwCleaner\AdwCleaner[S3].txt - [1117 octets] ##########







Malwarebytes Anti-Malware
Database version: v2014.02.09.02
Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16580
Samantha :: LOVELAND-SAM [administrator]
2/9/2014 1:05:59 PM
mbam-log-2014-02-09 (13-05-59).txt
Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 487486
Time elapsed: 1 hour(s), 21 minute(s), 28 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)

Edited by midnightlullabii, 10 February 2014 - 12:45 AM.

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