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Hijack This Log


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5 replies to this topic

#1 robertabooey

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Posted 09 February 2014 - 12:08 PM

Logfile of HijackThis v1.99.1
Scan saved at 10:48:44 AM, on 2/9/2014
Platform: Unknown Windows (WinNT 6.01.3505 SP1)
MSIE: Internet Explorer v10.0 (10.00.9200.16750)

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\hkcmd.exe
C:\Users\Fred\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Users\Fred\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Fred\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Fred\AppData\Local\Akamai\netsession_win.exe"
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O11 - Options group: [INTERNATIONAL] International
O13 - Gopher Prefix:
O15 - Trusted Zone: *.dell.com
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxdev.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @gpapi.dll,-112 (gpsvc) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_24288096a5cd99f6\STacSV.exe
O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version7\TeamViewer_Service.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %PROGRAMFILES%\Windows Media Player\wmpnetwk.exe (file missing)



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#2 HelpBot

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Posted 14 February 2014 - 12:10 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/523756 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
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Thank you for your patience, and again sorry for the delay.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.

    DDS.com Download Link
  • Double click on the DDS icon, allow it to run.
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#3 Mako

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Posted 17 February 2014 - 03:43 AM

Hello robertabooey,

Welcome to the BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum. :welcome:
My name is Mako and I will be helping you with your computer problems.
 
I understand you still need help with your machine since you've clicked the link in Logbots post. Please complete step 2 and post a DDS logfile in order to start fixing your problems.


Regards,

Mako

 

Member of UNITE Unified Network of Instructors and Trained Eliminators

Noticed any spelling or grammar errors in my reply? Please feel free to point them out to me, I'm always eager to learn. 


#4 robertabooey

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Posted 18 February 2014 - 02:46 PM

Here is my DDS file !

 

Thank you.

Attached Files

  • Attached File  dds.txt   12.42KB   1 downloads


#5 Mako

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Posted 18 February 2014 - 03:29 PM

Hello robertabooey,

 

Before we begin, please note the following:

  • Please stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • The instructions given are for your system only!
  • Please do not run any tools until requested! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
  • If you don't understand something don't hesitate to ask before running the tools.

Now let's get started...

 
I think you forgot to answer a few questions in Logbots step 2. Could you please clarify these?

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Please tell us if you have your original Windows CD/DVD available. 

 

If you have used any tools prior to posting your DDS log file, please let met know.

 

Regards,

Mako


Regards,

Mako

 

Member of UNITE Unified Network of Instructors and Trained Eliminators

Noticed any spelling or grammar errors in my reply? Please feel free to point them out to me, I'm always eager to learn. 


#6 Mako

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Posted 22 February 2014 - 08:44 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

Regards,

Mako

 

Member of UNITE Unified Network of Instructors and Trained Eliminators

Noticed any spelling or grammar errors in my reply? Please feel free to point them out to me, I'm always eager to learn. 





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