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internet says connecting but never makes a connection

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#1 dawit6


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Posted 09 February 2014 - 05:15 AM

HI - can any0one help me ?? - in Saudi Arabia at the moment  so desperate for entertainment so went out and got myself a new laptop ( lenovo ) - it connected to the internet last night ( the first time it was used ) but kept disconnecting every 5 minutes or so ( even though the bars remained high on about 4 to show good connectiveity ) - then this morning it wouldnt connect at all !!! - it says thts it is trying in so much as it says connecting but never actually connects ! -  bitterly disappointed since I only got the machine for the internet - can anyone help ?  (  it is a shared router which I dont really have access to ) - many thanks !!!

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#2 Chris Cosgrove

Chris Cosgrove

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Posted 09 February 2014 - 06:14 PM

There are two parts to your connection to the internet. The first is the connection from your laptop to the router, and the second is the connection from the router to the internet or, more accurately, the ISP.


The bars themselves merely show the quality of the signal between your laptop and the router, and four is a fairly reasonable signal level. Have you tried using the laptop on a different connection, perhaps a free one in some cafe or hotel ? I would have said bar, but you are in Saudi !


It sounds like the problem lies between the router and the ISP - I think you are going to have to go and have a word with the owner of the router !  Sorry.


Chris Cosgrove

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