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#1 4th John

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Posted 08 February 2014 - 11:19 PM

can somebody please tell me how to remove this adware for good?


Edited by hamluis, 09 February 2014 - 09:09 AM.
Moved from Win 7 to Am I Infected - Hamluis.


BC AdBot (Login to Remove)

 


#2 noknojon

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Posted 09 February 2014 - 06:48 AM

Hello John -

We need a little bit of information first -

Please Fully read the directions, and then take these steps one at a time.

You can print them if you wish to -

 

Step 1

Download Security Check by Screen317 from HERE
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please Copy and Paste the contents of that document.
Note: If a security program requests permission to access the Internet, allow it to do so.

 

 

Step 2

Download MiniToolBox, Save it to your desktop and run it.
Close any Firefox browsers you may have open
Checkmark the following boxes:
•Flush DNS
•Report IE Proxy Settings
•Reset IE Proxy Settings
•Report FF Proxy Settings
•Reset FF Proxy Settings
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs
•List Users, Partitions and Memory size.
•List Minidump Files
 Click Go and copy / paste the result (Result.txt).

 

 

Step 3

Please download and run RKill by Grinler.
A black DOS box will briefly flash and then disappear.
This is normal and indicates the tool ran successfully.

Please post the small log back here

 

Important: Do not reboot your computer until you complete step 4.

 

 

Step 4

Now: Please download AdwCleaner by Xplode and save to your Desktop.
NOTE : Please close or save all work, as the computer will be Rebooted
Double-click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator.
Click on the Scan button. (only once)
AdwCleaner will begin...be patient as the scan may take some time to complete.
After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review. 
If you see any which you do not want removed, remove the check mark next to it. 
Next: Click on the Clean button (only once) to remove the selected items. 
You will receive a message telling you that all programs will be close so that the infections can be removed. 
Click on OK, and then OK again to confirm the reboot.
When cleaning process is complete a log (AdwCleaner[S0].txt ) of what was removed will be on your desktop. 
Please Copy and Paste this log in your next post.

A copy of all logfiles are also saved in the C:\AdwCleaner folder which was created when running the tool.

 

Step 5

Please scan your computer with ESET Online Scanner
Disable active Antivirus and Antimalware programs How To Temporarily Disable Your Anti-virus
This scan is best performed with Internet Explorer, as it uses ActiveX
If you will not use Internet Explorer, then please read item 3 in this post

1 - Open Internet Explorer and hold down Control (CTRL) key and click on This Link to open ESET OnlineScan in a new window.
2 - Click the ESET Online Scanner button.
3 - For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
a - Click on eset.exe to download the ESET Smart Installer. Save it to your desktop.
b - Double click on the  icon on your desktop.
4 - Check "YES, I accept the Terms of Use."
5 - Click the Start button.
6 - Accept any security warnings from your browser.
7 - Under scan settings, check "Scan Archives" and "Remove found threats"
8 - Click Advanced settings and select the following:
* Scan potentially unwanted applications
* Scan for potentially unsafe applications
* Enable Anti-Stealth technology

9 - ESET will then download updates for itself, install itself, and begin scanning your computer.
10 - Please be patient as this will take some time (first time scans are always longer).
11 - When the scan completes, click List Threats
12 - Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
13 - Click the Back button and then Click the Finish button.
NOTE:Sometimes if ESET finds no infections it will not create a log.
If you lose the log it can be found at C:\Program Files\ESET\EsetOnlineScanner\log.txt
If no infections are found then please tell me -
You can ignore any ESET detection of AdwCleaner...it is a false positive detection.



#3 noknojon

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Posted 15 February 2014 - 01:42 AM

Hi -

Do you still need some help ??

 

If you solved it, please tell us.



#4 4th John

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Posted 15 February 2014 - 12:52 PM

I did solve the problem. Thanks for the help. I'm sure y'all will see me again.




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