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BSOD happened to me


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#1 Graciekiller

Graciekiller

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Posted 08 February 2014 - 09:38 PM

Hi Guys,

 

I was waking my computer up yesterday and when I did that I got the BSOD. I was unable to read the entire message as my computer rebooted right away but it seemed to mention something about Audio.

 

I tested my speakers and everything seems to be fine. I also ran a malware removal program and nothing came up I ran a full system scan using Norton 360 premium and no viruses were found.

 

I am using a DELL PC running windows 7 windows is completely up to date as well.

 

If there is a way for me to retrieve the exact message that would be great to know and any other advice would be appreciated.

 

I am stumped as to why this happened and if you need anymore information from me I would be happy to provide it.

 

Thank you for any help you can provide.

 

GK



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#2 Anshad Edavana

Anshad Edavana

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Posted 08 February 2014 - 10:39 PM

Hi

 

If the BSOD only happened one time, you can safely ignore it. An occasional crash can be happened to any machine. Please test the system by putting it in to standby and observe whether the BSOD returns. If yes, we can check for possible reasons.

 

Btw, download and install the latest version of audio driver from Dell support site as a precaution

 

http://www.dell.com/support/drivers/us/en/19/DriversHome/ShowProductSelector.






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