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System Administrator?


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13 replies to this topic

#1 kevjh

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Posted 08 February 2014 - 06:19 PM

I tried to install the Mozilla Firefox browser and got THIS PROGRAM IS BLOCKED BY GROUP POLICY.FOR MORE INFORMATION CONTACT YOUR SYSTEM ADMINISTRATOR.

What does this mean? And how can I unblock this thing and be able to install Firefox and use it?

Many thanks.



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#2 Greg62702

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Posted 08 February 2014 - 06:22 PM

It means that something is screwed up with your Windows 8 profile.  Are you using Windows 8.x home or Windows 8.x Pro?



#3 kevjh

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Posted 08 February 2014 - 07:26 PM

Hi

I`m using Windows 8.1 home.



#4 Greg62702

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Posted 08 February 2014 - 07:53 PM

And again, something is screwed up with your user profile.  Now are you using a Microsoft Live account, or Local account?  Also does this same behavior happen with another profile on the computer?  What happens if you do a complete uninstall of Fire Fox, and reinstall the software?



#5 kevjh

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Posted 09 February 2014 - 11:14 AM

Hello

I think i`m using a  local account and mine is the only profile on the computer. I`ve used Fire Fox before and uninstalled it because it was running slow at times and I had no trouble installing it then.

Thanks again

Kevjh



#6 Greg62702

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Posted 09 February 2014 - 07:22 PM

I stopped using Fire fox, due to memory leak issues in the 20.x series, and that it was not cross platform capable.  Now I only use Chrome for browsing, since I can use it on my iPhone, Google Nexus 7 tablet, and Windows 8.1 computer.  If I need to pull up what I have on the computer, for say having to go out to my car or garage, to work on something that I need the info at hand, vs. printing a bunch of pages, I can leave the tab open on my laptop, and open it up on either my Nexus 7 tablet or iPhone.



#7 Darktune

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Posted 10 February 2014 - 10:59 AM

The group policy error would make me think that you're running on a domain.

 

Is this PC a work PC or a home use PC?


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#8 kevjh

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Posted 10 February 2014 - 12:24 PM

I use it for home use.



#9 Kilroy

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Posted 10 February 2014 - 03:21 PM

Even though you use it for home use, is it a work machine.

 

Companies normally set all of their machines to be the same and if they have a policy to prevent Firefox from running it will be put on all machines.



#10 cryptodan

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Posted 10 February 2014 - 07:24 PM

Also you may want to try right clicking on the Firefox Setup File and select Run As and select administrator.

GPO's can be set up on non-domain controlled machines.

#11 kevjh

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Posted 10 February 2014 - 07:33 PM

My PC is my own at home.I`ll try right clicking the Firefox Setup and see if it solves the problem.

Thanks again.



#12 Greg62702

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Posted 10 February 2014 - 09:30 PM

See this http://technet.microsoft.com/en-us/library/cc737011(WS.10).aspx  Used to see this a lot on Vista, when UAC first came about.  That is what is leading me to think that UAC is hosed on your machine.  Software conflict can also cause it.  I would try the "Refresh your PC without affecting your files" in this case, and see if that corrects this behavior.  Also App Locker will cause this.  See also http://www.sevenforums.com/general-discussion/79526-blocked-group-policy.html

 

I started buying nothing buy Pro editions of Windows, after I got a XP machine, that had Home on it.  Makes things a whole lot easier, when you run into policy issues on machines.


Edited by Greg62702, 10 February 2014 - 09:31 PM.


#13 kevjh

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Posted 13 February 2014 - 07:56 PM

I`ve tried everything thats been suggested and regretfully they haven`t solved the problem.

I might have found out whats been causing the problem.Something called  TrustedInstaller.

Take a look at http://helpdeskgeek.com/windows-7/windows-7-how-to-delete-files-protected-by-trustedinstaller/

I`ve never heard of it before so i`m going to research into it.

Thanks for all your help

kevjh



#14 cryptodan

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Posted 13 February 2014 - 08:52 PM

Trusted Installer is a necessary Windows Service, and as such is called when trying to install software.




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