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Desktop sound is super high, need help please


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5 replies to this topic

#1 sister-la

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Posted 08 February 2014 - 10:26 AM

We have a Gateway desktop and for some reason the sound is super high, We can't turn up the volume over 10 or 13 and adjusting the volume anything over 80 - 100 will blow the speaker. I tried updating the speaker drivers. I even un-installed the speakers from the device manager and we have the same problem.

 

Any help would be appreciated here. This is the first time I have used this forum.

 

Thanks...

 



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#2 Greg62702

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Posted 08 February 2014 - 10:40 AM

Sounds like you have an amplified output.  Helps to know the model of the computer, and manufacturer & model of the speakers.  The specifications on Gateway's site, should state if the audio output is amplified.



#3 zingo156

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Posted 08 February 2014 - 10:46 AM

We need to know the speaker system as Greg62702 mentioned. I do not believe the issue is from the computer. What output are you using for sound? The 3.5mm (headphone jack)? HDMI? What software are you using to play these sounds? Is it windows media player, the web browser? There are many things that can cause problems.


Edited by zingo156, 08 February 2014 - 10:47 AM.

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#4 sister-la

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Posted 09 February 2014 - 11:46 AM

Gateway Model # is DX4870-UR348

I have Logitech S120 speakers-model # 9.80000012E8--2.0 channel speaker system--system power 2.3W RMS. I am using the speaker output for sound not headphone jack. This is all I have, I do not have the speaker box that they came in, I got the speakers at Wal Mart.
 
 


#5 zingo156

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Posted 09 February 2014 - 11:53 AM

2 things: the speakers have a volume nob on the right side of one of the speakers (this may also be the power button, turn it passed the click to power on and turned all the way = volume all the way up). There is a volume icon in the lower right corner of the start menu (right next to the time) which volume are you adjusting? Try using both, first I suggest using the volume nob on the speakers...


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#6 madoxnola

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Posted 12 February 2014 - 10:09 PM

Guys,

   I talked to sister-la and they did have a volume nob on the side,

Thanks BC Advisor for helping sister-la.






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