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Need help -- gen.mullo (SuperAntiSpyware)


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3 replies to this topic

#1 SteveH96

SteveH96

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  • Local time:01:04 AM

Posted 07 February 2014 - 10:58 PM

I found two files that SuperAntiSpyware identified as Gen.Nullo and I used it to remove them, but I've heard a lot of bad things about it so I really need to make sure this is going to be gone for good. Any advice is well appreciated.

 

System: Windows 7
AMD Athlon II X2 

4 gigs RAM

 

I'm trying to run DDS but it only goes about 70% of the way then runs infinitely.

 

It did it!

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 11.0.9600.16428  BrowserJavaVersion: 10.51.2
Run by Betty at 20:08:40 on 2014-02-07
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3326.1584 [GMT -8:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ================
.
C:\PROGRA~1\AVG\AVG2014\avgrsx.exe
C:\Program Files\AVG\AVG2014\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2014\avgidsagent.exe
C:\Program Files\AVG\AVG2014\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Pogo Games\PGMTrusted.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Windows\system32\PrintIsolationHost.exe
C:\Program Files\AVG\AVG2014\avgnsx.exe
C:\Program Files\AVG\AVG2014\avgemcx.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Ask.com\Updater\Updater.exe
C:\Program Files\AVG\AVG2014\avgui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Upromise\dca-ua.exe
C:\Program Files\Upromise\UpromiseTray.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Users\Betty\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe
C:\Windows\system32\RunDll32.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_12_0_0_44_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\System32\MsSpellCheckingFacility.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Betty\AppData\Local\Temp\nsg2A5C.tmp\ns392C.tmp
C:\Windows\system32\conhost.exe
C:\Users\Betty\AppData\Local\Temp\nsg2A5C.tmp\PEV.DAT
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\taskmgr.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\System32\svchost.exe -k WerSvcGroup
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uWindow Title = Internet Explorer provided by AOL
uDefault_Page_URL = hxxp://www.aol.com/?mtmhp=hyplogusaolp00000004
mStart Page = hxxp://www.yahoo.com/?fr=befhp&type=iehp-3.4-1310
uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Coupon Savings: {C3F62D94-EEBB-11E1-B88F-CBBD4CC15727} - c:\program files\coupon savings\toolbar.dll
BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: Upromise TurboSaver: {EDC0F17F-F4B7-47e4-B73E-887FAEB376FA} - c:\program files\upromise\upromisetoolbar.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Upromise TurboSaver: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - c:\program files\upromise\upromisetoolbar.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Upromise TurboSaver: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - c:\program files\upromise\upromisetoolbar.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Upromise Update] c:\program files\upromise\dca-ua.exe
uRun: [Upromise Tray] c:\program files\upromise\UpromiseTray.exe
uRun: [Facebook Update] "c:\users\betty\appdata\local\facebook\update\FacebookUpdate.exe" /c /nocrashserver
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ROC_ROC_APR2013_AV] c:\users\betty\appdata\roaming\avg april 2013 campaign\AVG-Secure-Search-Update.exe /PROMPT --mid cdb87ed7b6b847d1a069252442ee05d5-aea549d34886b08fbc881b4b9d172f8a3547e9c9 --CMPID ROC_APR2013_AV --CMPIDEXTRA 2012
uRun: [AVG-Secure-Search-Update_0913a] c:\users\betty\appdata\roaming\avg 0913a campaign\AVG-Secure-Search-Update-0913a.exe /PROMPT --mid cdb87ed7b6b847d1a069252442ee05d5-aea549d34886b08fbc881b4b9d172f8a3547e9c9 --CMPID 0913a
uRun: [Amazon Cloud Player] "c:\users\betty\appdata\local\amazon cloud player\Amazon Music Helper.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [ShopAtHomeWatcher] c:\users\betty\appdata\roaming\shopathome\shopathomehelper\ShopAtHomeWatcher.exe
mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe"
mRun: [AVG_UI] "c:\program files\avg\avg2014\avgui.exe" /TRAYONLY
mRun: [ShopAtHomeUpdater] c:\users\betty\appdata\roaming\shopathome\shopathomehelper\ShopAtHomeUpdater.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
StartupFolder: c:\users\betty\appdata\roaming\micros~1\windows\startm~1\programs\startup\monito~1.lnk - c:\windows\system32\RunDll32.exe
StartupFolder: c:\users\betty\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - c:\program files\upromise\upromisetoolbar.dll
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - c:\program files\hewlett-packard\smart print\SmartPrintSetup.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_17-windows-i586.cab
DPF: {8F6E7FB2-E56B-4F66-A4E1-9765D2565280} - hxxp://www.worldwinner.com/games/launcher/ie/v2.23.01.0/iewwload.cab
DPF: {CAFEEFAC-0017-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_17-windows-i586.cab
TCP: NameServer = 68.190.192.35 71.9.127.107 24.205.224.36
TCP: Interfaces\{0B57E20C-2B29-4A7C-94F7-47D61411F779} : DHCPNameServer = 68.190.192.35 71.9.127.107 24.205.224.36
Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} -
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\32.0.1700.107\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\betty\appdata\roaming\mozilla\firefox\profiles\iw2dwngx.default\
FF - prefs.js: browser.search.selectedEngine - Ask Search
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\amazon\mp3 downloader\npAmazonMP3DownloaderPlugin101710.dll
FF - plugin: c:\program files\couponalert_2pei\installr\1.bin\NP2pEISb.dll
FF - plugin: c:\program files\google\update\1.3.22.3\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\program files\myfuncards_5mei\installr\1.bin\NP5mEISb.dll
FF - plugin: c:\program files\sony\media go\npmediago.dll
FF - plugin: c:\users\betty\appdata\local\facebook\video\skype\npFacebookVideoCalling.dll
FF - plugin: c:\users\betty\appdata\locallow\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_12_0_0_44.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2013-10-24 147768]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2013-10-31 222520]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2013-10-1 102712]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2013-9-10 27448]
R1 Avgdiskx;AVG Disk Driver;c:\windows\system32\drivers\avgdiskx.sys [2013-11-5 120600]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2013-11-4 209176]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2013-9-17 22840]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2013-10-31 176952]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2013-8-1 193848]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2012-7-11 116608]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2014\avgidsagent.exe [2013-11-11 3478544]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2014\avgwdsvc.exe [2013-9-24 348008]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\common files\intuit\update service v4\IntuitUpdateService.exe [2013-6-28 14624]
R2 PGMTrusted;PGMTrusted;c:\program files\pogo games\PGMTrusted.exe [2013-3-25 520360]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-6-10 139776]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-20 62464]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\ieetwcollector.exe [2013-12-25 108032]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2010-11-20 52224]
S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-5-19 1343400]
.
=============== Created Last 30 ================
.
2014-02-08 03:47:03 -------- d-----w- c:\program files\Enigma Software Group
2014-02-08 03:45:52 -------- d-----w- c:\windows\455F074C814E4520B69B5584BD90400C.TMP
2014-02-08 03:45:48 -------- d-----w- c:\program files\common files\Wise Installation Wizard
2014-02-03 22:20:44 -------- d-----w- c:\programdata\Visan
2014-02-03 22:20:44 -------- d-----w- c:\programdata\HP Photo Creations
2014-02-03 22:20:44 -------- d-----w- c:\program files\HP Photo Creations
2014-01-29 09:01:25 -------- d-----w- c:\programdata\HitmanPro
2014-01-28 17:39:31 -------- d-----w- c:\program files\HiDefMedia
2014-01-22 16:30:59 -------- d-----w- c:\users\betty\appdata\local\Unity
2014-01-15 20:38:06 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2014-01-15 16:24:32 2349056 ----a-w- c:\windows\system32\win32k.sys
2014-01-15 16:24:31 76288 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2014-01-15 16:24:31 6016 ----a-w- c:\windows\system32\drivers\usbd.sys
2014-01-15 16:24:31 43520 ----a-w- c:\windows\system32\drivers\usbehci.sys
2014-01-15 16:24:31 284672 ----a-w- c:\windows\system32\drivers\usbport.sys
2014-01-15 16:24:31 258560 ----a-w- c:\windows\system32\drivers\usbhub.sys
2014-01-15 16:24:31 24064 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2014-01-15 16:24:31 20480 ----a-w- c:\windows\system32\drivers\usbohci.sys
.
==================== Find3M  ====================
.
2014-02-05 18:15:06 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-02-05 18:15:06 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-12-24 20:54:57 640512 ----a-w- c:\windows\system32\advapi32.dll
2013-12-24 20:54:57 619520 ----a-w- c:\windows\system32\tdh.dll
2013-12-24 20:54:57 3969472 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-12-24 20:54:57 3914176 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-12-24 20:54:57 1289096 ----a-w- c:\windows\system32\ntdll.dll
2013-12-24 20:54:44 338944 ----a-w- c:\windows\system32\drivers\afd.sys
2013-12-24 20:54:44 231424 ----a-w- c:\windows\system32\mswsock.dll
2013-12-24 20:54:44 1294272 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-12-24 20:54:14 1505280 ----a-w- c:\windows\system32\d3d11.dll
2013-11-26 09:23:02 2724864 ----a-w- c:\windows\system32\mshtml.tlb
2013-11-26 09:22:11 4096 ----a-w- c:\windows\system32\ieetwcollectorres.dll
2013-11-26 08:53:56 61952 ----a-w- c:\windows\system32\iesetup.dll
2013-11-26 08:52:26 51200 ----a-w- c:\windows\system32\ieetwproxystub.dll
2013-11-26 08:29:55 112128 ----a-w- c:\windows\system32\ieUnatt.exe
2013-11-26 08:29:52 108032 ----a-w- c:\windows\system32\ieetwcollector.exe
2013-11-26 08:28:16 553472 ----a-w- c:\windows\system32\jscript9diag.dll
2013-11-26 08:16:12 4243968 ----a-w- c:\windows\system32\jscript9.dll
2013-11-26 07:32:06 1928192 ----a-w- c:\windows\system32\inetcpl.cpl
2013-11-26 06:33:33 1820160 ----a-w- c:\windows\system32\wininet.dll
2013-11-12 02:07:29 2048 ----a-w- c:\windows\system32\tzres.dll
2012-11-04 19:53:38 703632 ----a-w- c:\program files\64Uninstall TelevisionFanatic.dll
2012-11-04 19:53:38 175240 ----a-w- c:\program files\64res.dll
.
============= FINISH: 20:09:53.90 ===============
 


Edited by SteveH96, 07 February 2014 - 11:11 PM.


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#2 SteveH96

SteveH96
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Posted 08 February 2014 - 02:39 AM

I don't know if this helps but it may or may not be a false positive. The corrupt file was on the Inbox Toolbar and that was installed in September of 2012.



#3 nasdaq

nasdaq

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Posted 12 February 2014 - 09:46 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Download correct tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.

Let me know what problem persists.

#4 nasdaq

nasdaq

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Posted 18 February 2014 - 08:58 AM

Due to the lack of feedback, this topic is now closed.

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