windows 7 pro
I get an error message on boot up C:\Windows\system32\SndVolSSO.DLL is not designed to run on windows or it contains an error, try reinstalling the program. I do not have anything except a repair disc that I made when I got the computer and it has not helped. I get to the windows screen and the normal ctrl alt delete shows but I cannot get it to respond by my keyboard so I use the on screen keyboard and get to the log on screen and log on. Next I get a black screen and nothing after that. Windows won't load. I've tried sys restore and when I did the system restore I noticed that my avast anti virus created 2 restore points just before a windows critical update hit today after that was another avast restore point. Not realizing the update could have caused the issue I tried to restore to the avast restore point right after the update. When I tried to restore it wouldn't allow it. I received an error saying that it could not read the momory located at 0x011b00eb. So then I did a restore on the restore point created just before the update hit. System restore said the restore was successful. I rebooted and the same exact thing happened I end up with a blank or black (which is the color of my desktop) screen. I shut it down after that and decided you guys are my next resource. I hope there is something to correct this. Thanks.