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How can I check? I am not sure my computer is really clean


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5 replies to this topic

#1 TheHappyOne

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Posted 07 February 2014 - 06:12 AM

Hi,

 

I had a problem a virus and redirecting browser and a friend helped by removing them.

 

I have now run a new copy of Avast Free and I am still 'a little bit worried' that some remnants may have remained.

 

Is there a way of checking? 

 

I have seen some other postings in various forums and I would appreciate someone guiding me through a relevent procedure to thoroughly check I'm ok.

 

TH1



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#2 quietman7

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Posted 07 February 2014 - 06:17 AM

What other security scans have your performed?

 

Try doing an online scan to see if it finds anything else that the other scans may have missed.

Please perform a scan with Eset Online Anti-virus Scanner.
If using Mozilla Firefox, you will be prompted to download and use the ESET Smart Installer. Just double-click on esetsmartinstaller_enu.exe to install.
Vista/Windows 7/8 users need to run Internet Explorer/Firefox as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.

  • Click the green esetOnline.png button.
  • Read the End User License Agreement and check the box:
  • Check esetAcceptTerms.png.
  • Click the esetStart.png button.
  • Accept any security warnings from your browser and allow the download/installation of any require files.
  • Under scan settings, check esetScanArchives.png and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click the Start button.
  • ESET will install itself, download virus signature database updates, and begin scanning your computer.
  • The scan can take some time to complete...close all programs and do NOT use the computer while the scan is running.
    If given the option (when threats are found), choose "Quarantine" instead of delete.
  • When the scan completes, push esetListThreats.png
  • Push esetExport.png, and save the file to your desktop as ESETScan.txt.
  • Push the esetBack.png button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply. If no threats are found, there is no option to create a log.


-- Note: If you recognize any of the detections as legitimate programs, it's possible they are "false positives" and you can ignore them or get a second opinion if you're not sure. Eset's detection rate is high and can include legitimate files which it considers suspicious, a Risk Tool, Hacking Tool, Potentially Unwanted Program, a possible threat or even Malware (virus/trojan) when that is not always the case. Be careful what you choose to remove. If in doubt, ask before taking action.
 


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#3 TheHappyOne

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Posted 11 February 2014 - 06:44 AM

Thank you!

 

It found nothing.  The only option was to close the scan.

Does that mean it is now clean?

 

TH1



#4 quietman7

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Posted 11 February 2014 - 07:23 AM


Usually when a computer is infected with malware there will be indications (signs of infection) something is wrong. In any case, I can only go by what the scan logs show (what was detected, removed, suspicious, etc) and your description of whatever signs or symptoms of infection you are experiencing.

In this case there does not appear to be anything wrong.
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#5 TheHappyOne

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Posted 11 February 2014 - 07:32 AM

Usually when a computer is infected with malware there will be indications (signs of infection) something is wrong. In any case, I can only go by what the scan logs show (what was detected, removed, suspicious, etc) and your description of whatever signs or symptoms of infection you are experiencing.

In this case there does not appear to be anything wrong.

 

 

Thank you.

 

Very much appreciated.

 

TH1

 



#6 quietman7

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Posted 11 February 2014 - 07:34 AM

You're welcome.
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