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When trying to install a new program from the program CD I received and error "missing shell.dll " This error has occurred before with other programs.
I have scanned for virus with Norton, ran "adaware", "spybot" system mechanic". None of these efforts were helpful in solving the problem.
Thanks for the prompt reply. I tried a repair installation of XP, I used the windows XP system CD when requested, the process took about 15 minutes. When the installation was complete I restarted my computer. The error reoccured, still missing the "Shell.DLL "
What should I try next?