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Computer turning off randomly


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3 replies to this topic

#1 poorcomputerboy

poorcomputerboy

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  • 33 posts
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  • Local time:10:10 PM

Posted 05 February 2014 - 10:02 PM

Hello,

 

I'm trying to help a friend with his computer.  It seems its infected with something as the browser for Crome seems to come up with something else other then google which we set.  His short cuts for many programs don't work anymore just says browsing for the item and the computer turns off.  I have listed the two DDS logs below if that helps at all with a starting point. Thanks for your time  

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 10.0.9200.16750  BrowserJavaVersion: 10.7.2
Run by Pete's at 19:55:00 on 2014-02-05
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.2.1033.18.3473.2179 [GMT -7:00]
.
AV: Trend Micro Titanium Internet Security *Enabled/Updated* {5D349EF8-873B-C657-917F-F1D93E101A7C}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Trend Micro Titanium Internet Security *Enabled/Updated* {E6557F1C-A101-C9D9-ABCF-CAAB459750C1}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\AUDIODG.EXE
C:\Windows\System32\spoolsv.exe
C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\mfevtps.exe
C:\Windows\system32\viakaraokesrv.exe
C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\StikyNot.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k regsvc
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.ca/
mStart Page = about:blank
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - c:\program files\trend micro\amsp\module\20004\3.0.1251\6.8.1118\TmIEPlg.dll
BHO: TSToolbarBHO: {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - c:\program files\trend micro\titanium\uiframework\ToolbarIE.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - c:\program files\trend micro\amsp\module\20002\8.0.1135\8.0.1135\TmBpIe32.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} -
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} -
TB: Trend Micro Toolbar: {CCAC5586-44D7-4c43-B64A-F042461A97D2} - c:\program files\trend micro\titanium\uiframework\ToolbarIE.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [RESTART_STICKY_NOTES] c:\windows\system32\StikyNot.exe
mRun: [Trend Micro Client Framework] "c:\program files\trend micro\uniclient\uifrmwrk\UIWatchDog.exe"
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: {2AB1C516-6654-4D3A-B3D6-2185BBCEB409} - hxxps://etciec102.coca-cola.com/+CSCOL+/csvrloader32.cab
TCP: NameServer = 192.168.1.254 75.153.176.9
TCP: Interfaces\{C8D22BB4-72B5-4F12-8F0D-7C9C941D6EBE} : DHCPNameServer = 192.168.1.254 75.153.176.9
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} -
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} -
Handler: intu-tt2012 - {02F985EF-502B-4597-993F-6BF9E004C138} -
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} -
Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - c:\program files\trend micro\amsp\module\20002\8.0.1135\8.0.1135\TmBpIe32.dll
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\program files\trend micro\amsp\module\20004\3.0.1251\6.8.1118\TmIEPlg.dll
Handler: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - c:\program files\trend micro\titanium\uiframework\ToolbarIE.dll
Handler: tmtbim - {0B37915C-8B98-4B9E-80D4-464D2C830D10} - c:\program files\trend micro\titanium\uiframework\ProToolbarIMRatingActiveX.dll
Notify: igfxcui - igfxdev.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\32.0.1700.107\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;c:\windows\system32\drivers\iusb3hcs.sys [2012-9-15 13592]
R0 TMEBC;TMEBC;c:\windows\system32\drivers\TMEBC32.sys [2014-1-30 40736]
R1 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2014-1-30 83352]
R2 Amsp;Trend Micro Solution Platform;c:\program files\trend micro\amsp\coreServiceShell.exe [2014-1-30 287256]
R2 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2012-9-19 236000]
R2 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2012-7-17 572688]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2012-9-19 174488]
R2 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2012-7-17 213392]
R2 VIAKaraokeService;VIA Karaoke digital mixer Service;c:\windows\system32\ViakaraokeSrv.exe [2012-9-15 27760]
R3 IntcDAud;Intel® Display Audio;c:\windows\system32\drivers\IntcDAud.sys [2012-9-15 280576]
R3 iusb3hub;Intel® USB 3.0 Hub Driver;c:\windows\system32\drivers\iusb3hub.sys [2012-9-15 347928]
R3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;c:\windows\system32\drivers\iusb3xhc.sys [2012-9-15 789272]
R3 MEI;Intel® Management Engine Interface ;c:\windows\system32\drivers\HECI.sys [2011-11-9 46080]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2012-9-19 365416]
R3 mfencbdc;McAfee Inc. mfencbdc;c:\windows\system32\drivers\mfencbdc.sys [2013-11-26 319808]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2012-9-15 491112]
R3 tmeevw;tmeevw;c:\windows\system32\drivers\tmeevw.sys [2014-1-30 85280]
R3 tmnciesc;tmnciesc;c:\windows\system32\drivers\tmnciesc.sys [2014-1-30 282272]
R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;c:\windows\system32\drivers\viahduaa.sys [2012-9-15 1823344]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 HomeNetSvc;McAfee Home Network;"c:\program files\common files\mcafee\platform\mcsvchost\mcsvhost.exe" /mccoresvc --> c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [?]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe" /mccoresvc --> c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [?]
S2 McAPExe;McAfee AP Service;"c:\program files\mcafee\msc\mcapexe.exe" --> c:\program files\mcafee\msc\McAPExe.exe [?]
S2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\common files\mcafee\platform\mcsvchost\mcsvhost.exe" /mccoresvc --> c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [?]
S2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\platform\mcsvchost\mcsvhost.exe" /mccoresvc --> c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [?]
S2 mcpltsvc;McAfee Platform Services;"c:\program files\common files\mcafee\platform\mcsvchost\mcsvhost.exe" /mccoresvc --> c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [?]
S2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\platform\mcsvchost\mcsvhost.exe" /mccoresvc --> c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [?]
S2 mfecore;McAfee Anti-Malware Core;c:\program files\common files\mcafee\amcore\mcshield.exe --> c:\program files\common files\mcafee\amcore\mcshield.exe [?]
S2 mfefire;McAfee Firewall Core Service;"c:\program files\common files\mcafee\systemcore\\mfefire.exe" --> c:\program files\common files\mcafee\systemcore\\mfefire.exe [?]
S2 Roxio Upnp Server 10;Roxio Upnp Server 10;"c:\program files\roxio\digital home 10\roxioupnpservice10.exe" --> c:\program files\roxio\digital home 10\RoxioUpnpService10.exe [?]
S2 RoxLiveShare10;LiveShare P2P Server 10;"c:\program files\common files\roxio shared\10.0\sharedcom\roxliveshare10.exe" --> c:\program files\common files\roxio shared\10.0\sharedcom\RoxLiveShare10.exe [?]
S2 RoxWatch10;Roxio Hard Drive Watcher 10;"c:\program files\common files\roxio shared\10.0\sharedcom\roxwatch10.exe" --> c:\program files\common files\roxio shared\10.0\sharedcom\RoxWatch10.exe [?]
S2 SessionLauncher;SessionLauncher;c:\users\pete's\appdata\local\temp\dx9\sessionlauncher.exe --> c:\users\pete's\appdata\local\temp\dx9\SessionLauncher.exe [?]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2012-9-19 60920]
S3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2012-5-21 62464]
S3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2014-1-24 147912]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2012-9-19 65928]
S3 mfencrk;McAfee Inc. mfencrk;c:\windows\system32\drivers\mfencrk.sys [2013-11-26 80752]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-5-21 15872]
S3 Roxio UPnP Renderer 10;Roxio UPnP Renderer 10;"c:\program files\roxio\digital home 10\roxioupnprenderer10.exe" --> c:\program files\roxio\digital home 10\RoxioUPnPRenderer10.exe [?]
S3 RoxMediaDB10;RoxMediaDB10;"c:\program files\common files\roxio shared\10.0\sharedcom\roxmediadb10.exe" --> c:\program files\common files\roxio shared\10.0\sharedcom\RoxMediaDB10.exe [?]
S3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\Synth3dVsc.sys [2012-5-21 77184]
S3 terminpt;Microsoft Remote Desktop Input Driver;c:\windows\system32\drivers\terminpt.sys [2012-5-21 25600]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2012-5-21 52224]
S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2012-5-21 27264]
S3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [2012-5-21 112640]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
.
=============== Created Last 30 ================
.
2014-01-31 16:29:56 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2014-01-31 16:29:56 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2014-01-31 16:29:56 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2014-01-31 16:29:56 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2014-01-31 16:29:56 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2014-01-31 16:15:41 -------- d-----w- c:\program files\iPod
2014-01-31 16:15:37 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2014-01-31 16:15:37 -------- d-----w- c:\program files\iTunes
2014-01-31 16:14:46 -------- d-----w- c:\program files\Bonjour
2014-01-31 16:03:18 -------- d-----w- c:\windows\system32\appmgmt
2014-01-31 15:19:08 -------- d-----w- c:\users\pete's\appdata\local\Deployment
2014-01-31 15:19:08 -------- d-----w- c:\users\pete's\appdata\local\Apps
2014-01-31 03:02:58 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2014-01-31 02:47:30 209432 ----a-w- c:\windows\RegBootClean.exe
2014-01-31 00:40:52 -------- d--h--w- C:\TMRescueDisk
2014-01-31 00:22:54 -------- d-----w- c:\users\pete's\appdata\local\Trend Micro
2014-01-31 00:22:19 85280 ----a-w- c:\windows\system32\drivers\tmeevw.sys
2014-01-31 00:22:19 282272 ----a-w- c:\windows\system32\drivers\tmnciesc.sys
2014-01-31 00:22:18 92304 ----a-w- c:\windows\system32\drivers\tmtdi.sys
2014-01-31 00:22:13 83352 ----a-w- c:\windows\system32\drivers\tmevtmgr.sys
2014-01-31 00:22:13 288840 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2014-01-31 00:22:13 102904 ----a-w- c:\windows\system32\drivers\tmactmon.sys
2014-01-31 00:22:12 40736 ----a-w- c:\windows\system32\drivers\TMEBC32.sys
2014-01-31 00:21:32 59 ----a-w- c:\windows\system32\SupportTool.exe.bat
2014-01-31 00:21:09 -------- d-----w- c:\program files\Trend Micro
2014-01-31 00:21:06 -------- d-----w- c:\programdata\Trend Micro
2014-01-31 00:06:25 -------- d-sh--w- C:\$RECYCLE.BIN
2014-01-31 00:06:21 -------- d-----w- c:\users\pete's\appdata\local\temp
2014-01-30 23:55:45 98816 ----a-w- c:\windows\sed.exe
2014-01-30 23:55:45 256000 ----a-w- c:\windows\PEV.exe
2014-01-30 23:55:45 208896 ----a-w- c:\windows\MBR.exe
2014-01-30 23:51:22 -------- d-----w- C:\AdwCleaner
2014-01-30 23:46:35 -------- d-----w- c:\windows\ERUNT
2014-01-30 23:44:27 -------- d-----w- c:\program files\HP
2014-01-30 23:42:09 -------- d-----w- C:\TDSSKiller_Quarantine
2014-01-28 16:29:45 -------- d-----w- c:\program files\Microsoft Analysis Services
2014-01-24 20:03:53 147912 ----a-w- c:\windows\system32\drivers\HipShieldK.sys
2014-01-15 16:25:26 240576 ----a-w- c:\windows\system32\drivers\netio.sys
2014-01-15 16:25:26 2349056 ----a-w- c:\windows\system32\win32k.sys
2014-01-15 16:25:25 76288 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2014-01-15 16:25:25 6016 ----a-w- c:\windows\system32\drivers\usbd.sys
2014-01-15 16:25:25 43520 ----a-w- c:\windows\system32\drivers\usbehci.sys
2014-01-15 16:25:25 284672 ----a-w- c:\windows\system32\drivers\usbport.sys
2014-01-15 16:25:25 258560 ----a-w- c:\windows\system32\drivers\usbhub.sys
2014-01-15 16:25:25 24064 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2014-01-15 16:25:25 20480 ----a-w- c:\windows\system32\drivers\usbohci.sys
.
==================== Find3M  ====================
.
2013-12-06 00:29:02 60920 ----a-w- c:\windows\system32\drivers\cfwids.sys
2013-12-06 00:22:20 213392 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
2013-12-06 00:21:56 174488 ----a-w- c:\windows\system32\mfevtps.exe
2013-12-06 00:16:44 572688 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2013-12-06 00:14:48 365416 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2013-12-06 00:14:02 65928 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2013-12-06 00:13:14 236000 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2013-12-06 00:12:06 133992 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2013-11-27 05:06:42 10152 ----a-w- c:\windows\system32\drivers\mfeclnrk.sys
2013-11-27 05:06:22 80752 ----a-w- c:\windows\system32\drivers\mfencrk.sys
2013-11-27 05:06:00 319808 ----a-w- c:\windows\system32\drivers\mfencbdc.sys
2013-11-23 18:26:20 417792 ----a-w- c:\windows\system32\WMPhoto.dll
2013-11-12 02:07:29 2048 ----a-w- c:\windows\system32\tzres.dll
.
============= FINISH: 19:55:44.14 ===============

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 15/09/2012 4:59:37 PM
System Uptime: 05/02/2014 7:50:27 PM (0 hours ago)
.
Motherboard: ASUSTeK COMPUTER INC. |  | P8B75-M
Processor: Intel® Core™ i5-3470 CPU @ 3.20GHz | LGA1155 | 1696/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 931 GiB total, 847.194 GiB free.
D: is FIXED (NTFS) - 298 GiB total, 255.589 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: McAfee Inc. mfeapfk
Device ID: ROOT\LEGACY_MFEAPFK\0000
Manufacturer:
Name: McAfee Inc. mfeapfk
PNP Device ID: ROOT\LEGACY_MFEAPFK\0000
Service: mfeapfk
.
==== System Restore Points ===================
.
RP75: 16/01/2014 3:00:14 AM - Windows Update
RP76: 30/01/2014 4:55:50 PM - ComboFix created restore point
RP77: 30/01/2014 5:31:40 PM - Windows Modules Installer
RP78: 31/01/2014 9:02:51 AM - Removed Apple Application Support
RP79: 31/01/2014 9:03:28 AM - Removed Apple Mobile Device Support
RP80: 31/01/2014 9:04:00 AM - Removed Apple Software Update
RP81: 31/01/2014 9:04:37 AM - Removed Bonjour
RP82: 31/01/2014 9:05:06 AM - Removed Apple Software Update
RP83: 31/01/2014 9:05:37 AM - Removed QuickTime
RP84: 31/01/2014 9:06:14 AM - Removed iTunes
RP85: 31/01/2014 9:15:09 AM - Installed iTunes
RP86: 31/01/2014 9:29:13 AM - Installed QuickTime
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
Adobe Flash Player 11 ActiveX
Adobe Reader XI (11.0.05)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
BufferChm
C4600
calibre
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations
DeviceDiscovery
DirectXInstallService
EMC 10 Content
Google Chrome
Google Update Helper
GPBaseService2
HP Update
HPProductAssistant
HPSSupply
iCloud
iTunes
Java 7 Update 7
Java Auto Updater
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
Microsoft .NET Framework 1.1
Microsoft .NET Framework 4 Client Profile
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Platform
PS_AIO_05_C4600_Software_Min
QuickTime
QuickTransfer
Roxio Activation Module
Roxio BackOnTrack
Roxio Central Audio
Roxio Central Copy
Roxio Central Core
Roxio Central Data
Roxio Central Tools
Roxio CinePlayer
Roxio CinePlayer Decoder Pack
Roxio Disc Gallery
Roxio Easy Media Creator 10 Suite
Roxio File Backup
Roxio MediaShare
Roxio Update Manager
Scan
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Shared C Run-time for x86
SmartSound Quicktracks Plugin
SmartWebPrinting
SolutionCenter
Status
Toolbox
TrayApp
Trend Micro Titanium
Trend Micro Titanium Internet Security
TurboTax 2012
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
WebReg
.
==== Event Viewer Messages From Past Week ========
.
31/01/2014 8:58:03 AM, Error: Service Control Manager [7000]  - The Bonjour Service service failed to start due to the following error:  The system cannot find the file specified.
31/01/2014 8:58:03 AM, Error: Service Control Manager [7000]  - The Apple Mobile Device service failed to start due to the following error:  The system cannot find the file specified.
31/01/2014 8:45:53 AM, Error: Service Control Manager [7023]  - The SPP Notification Service service terminated with the following error:  Access is denied.
30/01/2014 5:36:26 PM, Error: Service Control Manager [7000]  - The Google Update Service (gupdate) service failed to start due to the following error:  The system cannot find the file specified.
30/01/2014 5:04:37 PM, Error: Service Control Manager [7030]  - The PEVSystemStart service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
30/01/2014 5:00:26 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the User Profile Service service, but this action failed with the following error:  An instance of the service is already running.
30/01/2014 5:00:26 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error:  An instance of the service is already running.
30/01/2014 4:58:28 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error:  An instance of the service is already running.
30/01/2014 4:56:26 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Application Experience service, but this action failed with the following error:  An instance of the service is already running.
30/01/2014 4:55:26 PM, Error: Service Control Manager [7034]  - The Windows Management Instrumentation service terminated unexpectedly.  It has done this 4 time(s).
30/01/2014 4:55:26 PM, Error: Service Control Manager [7034]  - The Windows Management Instrumentation service terminated unexpectedly.  It has done this 3 time(s).
30/01/2014 4:55:26 PM, Error: Service Control Manager [7034]  - The Application Information service terminated unexpectedly.  It has done this 2 time(s).
30/01/2014 4:55:26 PM, Error: Service Control Manager [7031]  - The Windows Update service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
30/01/2014 4:55:26 PM, Error: Service Control Manager [7031]  - The User Profile Service service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.
30/01/2014 4:55:26 PM, Error: Service Control Manager [7031]  - The Themes service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
30/01/2014 4:55:26 PM, Error: Service Control Manager [7031]  - The Task Scheduler service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
30/01/2014 4:55:26 PM, Error: Service Control Manager [7031]  - The Shell Hardware Detection service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
30/01/2014 4:55:26 PM, Error: Service Control Manager [7031]  - The Server service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
30/01/2014 4:55:26 PM, Error: Service Control Manager [7031]  - The Multimedia Class Scheduler service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.
30/01/2014 4:55:26 PM, Error: Service Control Manager [7031]  - The Application Experience service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
30/01/2014 4:53:28 PM, Error: Service Control Manager [7034]  - The Application Information service terminated unexpectedly.  It has done this 1 time(s).
30/01/2014 4:53:28 PM, Error: Service Control Manager [7031]  - The Windows Management Instrumentation service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.
30/01/2014 4:53:28 PM, Error: Service Control Manager [7031]  - The Windows Management Instrumentation service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
30/01/2014 4:53:28 PM, Error: Service Control Manager [7031]  - The User Profile Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
30/01/2014 4:53:28 PM, Error: Service Control Manager [7031]  - The Themes service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
30/01/2014 4:53:28 PM, Error: Service Control Manager [7031]  - The Task Scheduler service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
30/01/2014 4:53:28 PM, Error: Service Control Manager [7031]  - The System Event Notification Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
30/01/2014 4:53:28 PM, Error: Service Control Manager [7031]  - The Shell Hardware Detection service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
30/01/2014 4:53:28 PM, Error: Service Control Manager [7031]  - The Server service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
30/01/2014 4:53:28 PM, Error: Service Control Manager [7031]  - The Multimedia Class Scheduler service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
30/01/2014 4:53:28 PM, Error: Service Control Manager [7031]  - The IP Helper service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
30/01/2014 4:53:28 PM, Error: Service Control Manager [7031]  - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
30/01/2014 4:53:28 PM, Error: Service Control Manager [7031]  - The Group Policy Client service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
30/01/2014 4:53:28 PM, Error: Service Control Manager [7031]  - The Application Experience service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
05/02/2014 7:54:13 PM, Error: Microsoft-Windows-DistributedCOM [10001]  - Unable to start a DCOM Server: {F87B28F1-DA9A-4F35-8EC0-800EFCF26B83} as /. The error: "5" Happened while starting this command: C:\Windows\System32\slui.exe -Embedding
05/02/2014 7:52:58 PM, Error: Service Control Manager [7001]  - The McAfee Home Network service depends on the McAfee Firewall Core Service service which failed to start because of the following error:  The system cannot find the file specified.
05/02/2014 7:52:58 PM, Error: Service Control Manager [7001]  - The McAfee Anti-Spam Service service depends on the McAfee Firewall Core Service service which failed to start because of the following error:  The system cannot find the file specified.
05/02/2014 7:52:58 PM, Error: Service Control Manager [7000]  - The McAfee VirusScan Announcer service failed to start due to the following error:  The system cannot find the file specified.
05/02/2014 7:52:58 PM, Error: Service Control Manager [7000]  - The McAfee Platform Services service failed to start due to the following error:  The system cannot find the file specified.
05/02/2014 7:52:58 PM, Error: Service Control Manager [7000]  - The McAfee Firewall Core Service service failed to start due to the following error:  The system cannot find the file specified.
05/02/2014 7:50:53 PM, Error: Service Control Manager [7023]  - The HP CUE DeviceDiscovery Service service terminated with the following error:  The specified module could not be found.
05/02/2014 7:50:53 PM, Error: Service Control Manager [7001]  - The McAfee Proxy Service service depends on the McAfee Firewall Core Service service which failed to start because of the following error:  The system cannot find the file specified.
05/02/2014 7:50:53 PM, Error: Service Control Manager [7001]  - The McAfee Personal Firewall Service service depends on the McAfee Firewall Core Service service which failed to start because of the following error:  The system cannot find the file specified.
05/02/2014 7:50:53 PM, Error: Service Control Manager [7000]  - The SessionLauncher service failed to start due to the following error:  The system cannot find the file specified.
05/02/2014 7:50:53 PM, Error: Service Control Manager [7000]  - The McAfee SiteAdvisor Service service failed to start due to the following error:  The system cannot find the file specified.
05/02/2014 7:50:53 PM, Error: Service Control Manager [7000]  - The McAfee Inc. mfeapfk service failed to start due to the following error:  Indicates two revision levels are incompatible.
05/02/2014 7:50:53 PM, Error: Service Control Manager [7000]  - The McAfee AP Service service failed to start due to the following error:  The system cannot find the file specified.
05/02/2014 7:50:53 PM, Error: Service Control Manager [7000]  - The McAfee Anti-Malware Core service failed to start due to the following error:  The system cannot find the file specified.
02/02/2014 11:34:08 PM, Error: Microsoft-Windows-DistributedCOM [10016]  - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID  {9BA05972-F6A8-11CF-A442-00A0C90A8F39}  and APPID  {9BA05972-F6A8-11CF-A442-00A0C90A8F39}  to the user Petes-PC\Pete's SID (S-1-5-21-684042398-3119644929-1456240709-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
.
==== End Of File ===========================

 



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#2 poorcomputerboy

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Posted 06 February 2014 - 10:17 PM

Anyone able to help me with this?



#3 HelpBot

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Posted 10 February 2014 - 10:05 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

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Posted 15 February 2014 - 10:10 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

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