Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Visual Bee installed, uninstalled -- now having problems with my monitor


  • Please log in to reply
19 replies to this topic

#1 yzoldowl

yzoldowl

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Southeast Ohio
  • Local time:10:38 AM

Posted 05 February 2014 - 07:58 PM

Help!  I successfully uninstalled Visual Bee when it downloaded and installed itself with what I thought was Microsoft Works.  Also got something on here that a Malwarebytes scan has detected and removed twice:  SPIdentifierImpl[1].exe 

 

In removing these two pieces of dross, apparently one or more of my video drivers went with it.  Now my screen is going black, then returns to life with the message "Display driver has stopped responding and was recovered," in bold text.  It disappears too quickly for me to get the rest of the message.  Naturally MS is no help!

 

One time and one time only a little while ago, the computer power dumped and rebooted.  Is this related to the video driver issue?  It scared me!  Running Windows 7 Home Premium, Service Pack 1 on a rebuilt HP computer with an 850-gig HD and 3 meg RAM.

 

Hoping I can find help here to somehow restore that (or those) driver(s).  Thanks in advance! 



BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,710 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:07:38 AM

Posted 05 February 2014 - 10:10 PM

Welcome aboard p22002758.gif

 

Did you try system restore to before the issue?


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 yzoldowl

yzoldowl
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Southeast Ohio
  • Local time:10:38 AM

Posted 06 February 2014 - 07:27 AM

Yes -- but it didn't work. 



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,710 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:07:38 AM

Posted 06 February 2014 - 06:24 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 yzoldowl

yzoldowl
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Southeast Ohio
  • Local time:10:38 AM

Posted 06 February 2014 - 07:47 PM

Item "Security Check:"

 Results of screen317's Security Check version 0.99.79  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 51  
  Adobe Flash Player 12.0.0.43 Flash Player out of Date!  
 Mozilla Firefox (26.0)
 Mozilla Thunderbird (24.3.0)
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
 Malwarebytes' Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 4%
````````````````````End of Log``````````````````````
 

Note that MSSE is the Resident antivirus and Malwarebytes is secondary.  I run MSSE daily, and MWB every few days.

 

Item "Farbar:"

 

Farbar Service Scanner Version: 02-02-2014
Ran by Joyce E (administrator) on 06-02-2014 at 19:36:25
Running from "C:\Users\Joyce E\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

 

Item "MiniToolBox:"

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Joyce E (administrator) on 06-02-2014 at 19:41:38
Running from "C:\Users\Joyce E\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1       PLTPC33367A.ITSDO.SBC.COM
127.0.0.1       PLTPC33367A.ITSDO.SBC.COM

========================= IP Configuration: ================================

Intel® 82567LM-3 Gigabit Network Connection = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : JoyceE-PC-Too
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : netgear.com

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : netgear.com
   Description . . . . . . . . . . . : Intel® 82567LM-3 Gigabit Network Connection
   Physical Address. . . . . . . . . : 18-A9-05-2F-1C-E3
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::cd47:762c:a229:4b0d%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.254.36(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, February 06, 2014 7:22:35 PM
   Lease Expires . . . . . . . . . . : Friday, February 07, 2014 7:22:35 PM
   Default Gateway . . . . . . . . . : 192.168.254.254
   DHCP Server . . . . . . . . . . . : 192.168.254.254
   DHCPv6 IAID . . . . . . . . . . . : 236497157
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-52-98-7F-18-A9-05-2F-1C-E3
   DNS Servers . . . . . . . . . . . : 192.168.254.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.netgear.com:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : netgear.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:c71:32e6:3f57:1db(Preferred)
   Link-local IPv6 Address . . . . . : fe80::c71:32e6:3f57:1db%14(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  dslrouter.netgear.com
Address:  192.168.254.254

Name:    google.com
Addresses:  2607:f8b0:4000:807::1006
      173.194.115.1
      173.194.115.2
      173.194.115.3
      173.194.115.4
      173.194.115.5
      173.194.115.6
      173.194.115.7
      173.194.115.8
      173.194.115.9
      173.194.115.14
      173.194.115.0


Pinging google.com [173.194.115.0] with 32 bytes of data:
Reply from 173.194.115.0: bytes=32 time=646ms TTL=52
Reply from 173.194.115.0: bytes=32 time=646ms TTL=52

Ping statistics for 173.194.115.0:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 646ms, Maximum = 646ms, Average = 646ms
Server:  dslrouter.netgear.com
Address:  192.168.254.254

Name:    yahoo.com
Addresses:  98.138.253.109
      206.190.36.45
      98.139.183.24


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=631ms TTL=43
Reply from 98.139.183.24: bytes=32 time=1178ms TTL=43

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 631ms, Maximum = 1178ms, Average = 904ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...18 a9 05 2f 1c e3 ......Intel® 82567LM-3 Gigabit Network Connection
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0  192.168.254.254   192.168.254.36     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
    192.168.254.0    255.255.255.0         On-link    192.168.254.36    276
   192.168.254.36  255.255.255.255         On-link    192.168.254.36    276
  192.168.254.255  255.255.255.255         On-link    192.168.254.36    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link    192.168.254.36    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link    192.168.254.36    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:9d38:90d7:c71:32e6:3f57:1db/128
                                    On-link
 11    276 fe80::/64                On-link
 14    306 fe80::/64                On-link
 14    306 fe80::c71:32e6:3f57:1db/128
                                    On-link
 11    276 fe80::cd47:762c:a229:4b0d/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/06/2014 04:11:28 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/06/2014 07:24:07 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/05/2014 08:45:41 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/05/2014 07:27:32 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/05/2014 05:34:15 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/05/2014 07:57:49 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/04/2014 07:59:18 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (02/04/2014 03:16:49 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (02/04/2014 02:27:59 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/03/2014 03:42:30 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (02/05/2014 07:36:07 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:

    Previous Signature Version: 1.165.3312.0

    Update Source: %NT AUTHORITY59

    Update Stage: 4.4.0304.00

    Source Path: 4.4.0304.01

    Signature Type: %NT AUTHORITY602

    Update Type: %NT AUTHORITY604

    User: NT AUTHORITY\SYSTEM

    Current Engine Version: %NT AUTHORITY605

    Previous Engine Version: %NT AUTHORITY606

    Error code: %NT AUTHORITY607

    Error description: %NT AUTHORITY608

Error: (02/05/2014 05:43:45 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:

    Previous Signature Version: 1.165.3312.0

    Update Source: %NT AUTHORITY59

    Update Stage: 4.4.0304.00

    Source Path: 4.4.0304.01

    Signature Type: %NT AUTHORITY602

    Update Type: %NT AUTHORITY604

    User: NT AUTHORITY\SYSTEM

    Current Engine Version: %NT AUTHORITY605

    Previous Engine Version: %NT AUTHORITY606

    Error code: %NT AUTHORITY607

    Error description: %NT AUTHORITY608

Error: (02/05/2014 05:43:45 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:

    Previous Signature Version: 1.165.3312.0

    Update Source: %NT AUTHORITY59

    Update Stage: 4.4.0304.00

    Source Path: 4.4.0304.01

    Signature Type: %NT AUTHORITY602

    Update Type: %NT AUTHORITY604

    User: NT AUTHORITY\SYSTEM

    Current Engine Version: %NT AUTHORITY605

    Previous Engine Version: %NT AUTHORITY606

    Error code: %NT AUTHORITY607

    Error description: %NT AUTHORITY608

Error: (02/05/2014 05:32:45 PM) (Source: BugCheck) (User: )
Description: 0x00000116 (0xfffffa8005d1a4e0, 0xfffff88003e3fcb0, 0x0000000000000000, 0x000000000000000c)C:\Windows\MEMORY.DMP020514-19000-01

Error: (02/05/2014 05:32:35 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:30:41 PM on ?2/?5/?2014 was unexpected.

Error: (02/02/2014 06:42:53 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:

    Previous Signature Version: 1.165.3112.0

    Update Source: %NT AUTHORITY59

    Update Stage: 4.4.0304.00

    Source Path: 4.4.0304.01

    Signature Type: %NT AUTHORITY602

    Update Type: %NT AUTHORITY604

    User: NT AUTHORITY\SYSTEM

    Current Engine Version: %NT AUTHORITY605

    Previous Engine Version: %NT AUTHORITY606

    Error code: %NT AUTHORITY607

    Error description: %NT AUTHORITY608

Error: (02/02/2014 05:57:41 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:

    Previous Signature Version: 1.165.3112.0

    Update Source: %NT AUTHORITY59

    Update Stage: 4.4.0304.00

    Source Path: 4.4.0304.01

    Signature Type: %NT AUTHORITY602

    Update Type: %NT AUTHORITY604

    User: NT AUTHORITY\SYSTEM

    Current Engine Version: %NT AUTHORITY605

    Previous Engine Version: %NT AUTHORITY606

    Error code: %NT AUTHORITY607

    Error description: %NT AUTHORITY608

Error: (02/02/2014 05:22:56 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:

    Previous Signature Version: 1.165.3112.0

    Update Source: %NT AUTHORITY59

    Update Stage: 4.4.0304.00

    Source Path: 4.4.0304.01

    Signature Type: %NT AUTHORITY602

    Update Type: %NT AUTHORITY604

    User: NT AUTHORITY\SYSTEM

    Current Engine Version: %NT AUTHORITY605

    Previous Engine Version: %NT AUTHORITY606

    Error code: %NT AUTHORITY607

    Error description: %NT AUTHORITY608

Error: (02/02/2014 04:28:54 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:

    Previous Signature Version: 1.165.3112.0

    Update Source: %NT AUTHORITY59

    Update Stage: 4.4.0304.00

    Source Path: 4.4.0304.01

    Signature Type: %NT AUTHORITY602

    Update Type: %NT AUTHORITY604

    User: NT AUTHORITY\SYSTEM

    Current Engine Version: %NT AUTHORITY605

    Previous Engine Version: %NT AUTHORITY606

    Error code: %NT AUTHORITY607

    Error description: %NT AUTHORITY608

Error: (02/02/2014 03:55:16 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:

    Previous Signature Version: 1.165.3112.0

    Update Source: %NT AUTHORITY59

    Update Stage: 4.4.0304.00

    Source Path: 4.4.0304.01

    Signature Type: %NT AUTHORITY602

    Update Type: %NT AUTHORITY604

    User: NT AUTHORITY\SYSTEM

    Current Engine Version: %NT AUTHORITY605

    Previous Engine Version: %NT AUTHORITY606

    Error code: %NT AUTHORITY607

    Error description: %NT AUTHORITY608


Microsoft Office Sessions:
=========================
Error: (02/06/2014 04:11:28 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/06/2014 07:24:07 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/05/2014 08:45:41 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/05/2014 07:27:32 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/05/2014 05:34:15 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/05/2014 07:57:49 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/04/2014 07:59:18 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (02/04/2014 03:16:49 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (02/04/2014 02:27:59 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/03/2014 03:42:30 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


=========================== Installed Programs ============================

Adobe Flash Player 12 Plugin (Version: 12.0.0.43)
Amazon Kindle
CloudReading (Version: 1.1.47.1220)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Foxit Reader (Version: 6.1.2.1224)
HP Softpaq SP45367
HP Softpaq SP45411
Intel® Management Engine Interface
Intel® Active Management Technology
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Security Client (Version: 4.4.0304.0)
Microsoft Security Essentials (Version: 4.4.304.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Mozilla Firefox 26.0 (x86 en-US) (Version: 26.0)
Mozilla Maintenance Service (Version: 24.3.0)
Mozilla Thunderbird 24.3.0 (x86 en-US) (Version: 24.3.0)
OpenOffice 4.0.1 (Version: 4.01.9714)

========================= Devices: ================================

Name: PS/2 Compatible Mouse
Description: PS/2 Compatible Mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: i8042prt
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Standard PS/2 Keyboard
Description: Standard PS/2 Keyboard
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: i8042prt
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.


========================= Memory info: ===================================

Percentage of memory in use: 26%
Total physical RAM: 3991.25 MB
Available physical RAM: 2953.3 MB
Total Pagefile: 7980.67 MB
Available Pagefile: 6574.78 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.82 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:698.54 GB) (Free:654.85 GB) NTFS

========================= Users: ========================================

User accounts for \\JOYCEE-PC-TOO

Administrator            Guest                    Joyce E                  


**** End of log ****

 

Now had to restart my computer.  More in a while.
 



#6 yzoldowl

yzoldowl
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Southeast Ohio
  • Local time:10:38 AM

Posted 06 February 2014 - 09:00 PM

Whew!  Why is it saying my keyboard and mouse are not properly connected?  They are both USB devices.

 

Now, here's all the rest; I took out the version I had in here and installed the free version as instructed:

 

 

Item: Malwarebytes

 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300

www.malwarebytes.org


 

Database version: v2014.02.06.10


 

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 11.0.9600.16476

Joyce E :: JOYCEE-PC-TOO [administrator]


 

Protection: Disabled


 

2/6/2014 8:09:19 PM

mbam-log-2014-02-06 (20-09-19).txt


 

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 206531

Time elapsed: 2 minute(s), 10 second(s)


 

Memory Processes Detected: 0

(No malicious items detected)


 

Memory Modules Detected: 0

(No malicious items detected)


 

Registry Keys Detected: 0

(No malicious items detected)


 

Registry Values Detected: 0

(No malicious items detected)


 

Registry Data Items Detected: 0

(No malicious items detected)


 

Folders Detected: 0

(No malicious items detected)


 

Files Detected: 0

(No malicious items detected)


 

(end)


 

Item: MBAR:

Malwarebytes Anti-Rootkit BETA 1.07.0.1009

www.malwarebytes.org


 

Database version: v2014.02.06.10


 

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 11.0.9600.16476

Joyce E :: JOYCEE-PC-TOO [administrator]


 

2/6/2014 8:34:47 PM

mbar-log-2014-02-06 (20-34-47).txt


 

Scan type: Quick scan

Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken

Scan options disabled:

Objects scanned: 219447

Time elapsed: 5 minute(s), 52 second(s)


 

Memory Processes Detected: 0

(No malicious items detected)


 

Memory Modules Detected: 0

(No malicious items detected)


 

Registry Keys Detected: 0

(No malicious items detected)


 

Registry Values Detected: 0

(No malicious items detected)


 

Registry Data Items Detected: 0

(No malicious items detected)


 

Folders Detected: 0

(No malicious items detected)


 

Files Detected: 0

(No malicious items detected)


 

Physical Sectors Detected: 0

(No malicious items detected)


 

(end)


 

System Log:


 

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.07.0.1009


 

© Malwarebytes Corporation 2011-2012


 

OS version: 6.1.7601 Windows 7 Service Pack 1 x64


 

Account is Administrative


 

Internet Explorer version: 11.0.9600.16476


 

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED

CPU speed: 3.324000 GHz

Memory total: 4185124864, free: 2734960640


 

Downloaded database version: v2014.02.06.10

Downloaded database version: v2013.12.18.01

=======================================

------------ Kernel report ------------

02/06/2014 20:34:42

------------ Loaded modules -----------

\SystemRoot\system32\ntoskrnl.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\system32\drivers\pciide.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\msahci.sys

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\system32\DRIVERS\MpFilter.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\vmstorfl.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\drivers\disk.sys

\SystemRoot\system32\drivers\CLASSPNP.SYS

\SystemRoot\system32\DRIVERS\cdrom.sys

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\serial.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\DRIVERS\termdd.sys

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\DRIVERS\mssmbios.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\system32\drivers\csc.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\DRIVERS\blbdrive.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\igdkmd64.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\DRIVERS\HECIx64.sys

\SystemRoot\system32\DRIVERS\serenum.sys

\SystemRoot\system32\DRIVERS\e1k60x64.sys

\SystemRoot\system32\DRIVERS\usbuhci.sys

\SystemRoot\system32\DRIVERS\USBPORT.SYS

\SystemRoot\system32\DRIVERS\usbehci.sys

\SystemRoot\system32\DRIVERS\HDAudBus.sys

\SystemRoot\system32\DRIVERS\mouclass.sys

\SystemRoot\system32\DRIVERS\kbdclass.sys

\SystemRoot\system32\drivers\tpm.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\DRIVERS\wmiacpi.sys

\SystemRoot\system32\DRIVERS\CompositeBus.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\DRIVERS\rdpbus.sys

\SystemRoot\system32\DRIVERS\swenum.sys

\SystemRoot\system32\DRIVERS\ks.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\drivers\HdAudio.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\system32\drivers\ksthunk.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_dumpata.sys

\SystemRoot\System32\Drivers\dump_msahci.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\cdd.dll

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\drivers\hidusb.sys

\SystemRoot\system32\drivers\HIDCLASS.SYS

\SystemRoot\system32\drivers\HIDPARSE.SYS

\SystemRoot\system32\DRIVERS\kbdhid.sys

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\system32\drivers\luafv.sys

\SystemRoot\system32\drivers\WudfPf.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\system32\DRIVERS\asyncmac.sys

\SystemRoot\system32\DRIVERS\NisDrvWFP.sys

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

\Windows\System32\autochk.exe

\Windows\System32\clbcatq.dll

\Windows\System32\psapi.dll

\Windows\System32\gdi32.dll

\Windows\System32\imagehlp.dll

\Windows\System32\normaliz.dll

\Windows\System32\msvcrt.dll

\Windows\System32\advapi32.dll

\Windows\System32\lpk.dll

\Windows\System32\setupapi.dll

\Windows\System32\comdlg32.dll

\Windows\System32\shell32.dll

\Windows\System32\usp10.dll

\Windows\System32\ole32.dll

\Windows\System32\urlmon.dll

\Windows\System32\user32.dll

\Windows\System32\nsi.dll

\Windows\System32\wininet.dll

\Windows\System32\sechost.dll

\Windows\System32\oleaut32.dll

\Windows\System32\imm32.dll

\Windows\System32\kernel32.dll

\Windows\System32\msctf.dll

\Windows\System32\difxapi.dll

\Windows\System32\shlwapi.dll

\Windows\System32\ws2_32.dll

\Windows\System32\Wldap32.dll

\Windows\System32\iertutil.dll

\Windows\System32\rpcrt4.dll

\Windows\System32\wintrust.dll

\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll

\Windows\System32\cfgmgr32.dll

\Windows\System32\comctl32.dll

\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll

\Windows\System32\crypt32.dll

\Windows\System32\devobj.dll

\Windows\System32\KernelBase.dll

\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll

\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll

\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll

\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll

\Windows\System32\msasn1.dll

----------- End -----------

Done!

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xfffffa80045a8760

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\Ide\IdeDeviceP2T0L0-4\

Lower Device Object: 0xfffffa80042e2680

Lower Device Driver Name: \Driver\atapi\

<<<2>>>

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xfffffa80045a8760, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa80045a81b0, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa80045a8760, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

DevicePointer: 0xfffffa80042e2680, DeviceName: \Device\Ide\IdeDeviceP2T0L0-4\, DriverName: \Driver\atapi\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

Upper DeviceData: 0x0, 0x0, 0x0

Lower DeviceData: 0x0, 0x0, 0x0

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Done!

Drive 0

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: BED5C58F


 

Partition information:


 

Partition 0 type is Primary (0x7)

Partition is ACTIVE.

Partition starts at LBA: 2048 Numsec = 194560

Partition file system is NTFS

Partition is bootable


 

Partition 1 type is Primary (0x7)

Partition is NOT ACTIVE.

Partition starts at LBA: 196608 Numsec = 1464950784


 

Partition 2 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0


 

Partition 3 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0


 

Disk Size: 750156374016 bytes

Sector size: 512 bytes


 

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1465129168-1465149168)...

Done!

Scan finished

=======================================


 


 

Removal queue found; removal started

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...

Removal finished


 

Item: RKILL:

 

Rkill 2.6.5 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2014 BleepingComputer.com

More Information about Rkill can be found at this link:

http://www.bleepingcomputer.com/forums/topic308364.html


 

Program started at: 02/06/2014 08:50:14 PM in x64 mode.

Windows Version: Windows 7 Professional Service Pack 1


 

Checking for Windows services to stop:


 

* No malware services found to stop.


 

Checking for processes to terminate:


 

* No malware processes found to kill.


 

Checking Registry for malware related settings:


 

* No issues found in the Registry.


 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.


 

Performing miscellaneous checks:


 

* No issues found.


 

Checking Windows Service Integrity:


 

* No issues found.


 

Searching for Missing Digital Signatures:


 

* No issues found.


 

Checking HOSTS File:


 

* HOSTS file entries found:


 

127.0.0.1 PLTPC33367A.ITSDO.SBC.COM # LMS GENERATED LINE


 

Program finished at: 02/06/2014 08:51:06 PM

Execution time: 0 hours(s), 0 minute(s), and 52 seconds(s)

 

 

If I have failed to say "Thank you," please know that your help is very much appreciated! 


 

 



#7 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,710 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:07:38 AM

Posted 06 February 2014 - 09:03 PM

You're very welcome p22002759.gif

 

Clean so far...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 yzoldowl

yzoldowl
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Southeast Ohio
  • Local time:10:38 AM

Posted 06 February 2014 - 09:12 PM

Wonderful!  Good to hear...  Monitor just blacked out again a minute ago though?  And how does one shut down MSSE?  I have yet to figure that one out. 

 

Well, I'll have to address all the rest of this tomorrow; it's getting along about time to do my exercises and my meditations before bedtime.  Thanks again!  G'night!



#9 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,710 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:07:38 AM

Posted 06 February 2014 - 09:16 PM

Monitor just blacked out again

 

Is computer itself still running when it happens?


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#10 yzoldowl

yzoldowl
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Southeast Ohio
  • Local time:10:38 AM

Posted 07 February 2014 - 09:04 AM

Good morning!  Computer usually continues to run.  Only once it dumped and rebooted itself.  Error message reads Display driver has stopped responding and has recovered.  It goes by too fast for me to read the rest, but essentially says pretty much the same thing.  After I moderate my Y groups I'll go ahead and do those other scans.



#11 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,710 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:07:38 AM

Posted 07 February 2014 - 10:57 AM

OK.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 yzoldowl

yzoldowl
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Southeast Ohio
  • Local time:10:38 AM

Posted 07 February 2014 - 02:58 PM

Good afternoon!  Just got back from physical therapy a little while ago, and ran TFC and AdwareCleaner.  Here are the results:

 

Temp File Cleaner (TFC)

 

Getting user folders.

 

Stopping running processes.

 

Emptying Temp folders.

 

 

User: All Users

 

User: Default

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 33170 bytes

 

User: Default User

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 0 bytes

 

User: Joyce E

->Temp folder emptied: 24198659 bytes

->Temporary Internet Files folder emptied: 1246536 bytes

->Java cache emptied: 0 bytes

->FireFox cache emptied: 274322177 bytes

->Flash cache emptied: 1919 bytes

 

User: Public

 

%systemdrive% .tmp files removed: 0 bytes

%systemroot% .tmp files removed: 0 bytes

%systemroot%\System32 .tmp files removed: 0 bytes

%systemroot%\System32 (64bit) .tmp files removed: 0 bytes

%systemroot%\System32\drivers .tmp files removed: 0 bytes

Windows Temp folder emptied: 326192149 bytes

%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 36354 bytes

%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 43278857 bytes

 

Emptying RecycleBin. Do not interrupt.

 

RecycleBin emptied: 687383 bytes

Process complete!

 

Total Files Cleaned = 639.00 mb

 

 

AdwCleaner:

 

# AdwCleaner v3.018 - Report created 07/02/2014 at 14:39:48

# Updated 28/01/2014 by Xplode

# Operating System : Windows 7 Professional Service Pack 1 (64 bits)

# Username : Joyce E - JOYCEE-PC-TOO

# Running from : C:\Users\Joyce E\Downloads\adwcleaner.exe

# Option : Clean

 

***** [ Services ] *****

 

 

***** [ Files / Folders ] *****

 

Folder Deleted : C:\Program Files (x86)\Searchprotect

Folder Deleted : C:\Users\Joyce E\AppData\Local\Searchprotect

[x] Not Deleted : C:\Users\Joyce E\AppData\Roaming\Mozilla\Firefox\Profiles\sv0ymofx.default\Extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}

[x] Not Deleted : C:\END

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v11.0.9600.16428

 

 

-\\ Mozilla Firefox v26.0 (en-US)

 

[ File : C:\Users\Joyce E\AppData\Roaming\Mozilla\Firefox\Profiles\sv0ymofx.default\prefs.js ]

 

 

*************************

 

AdwCleaner[R0].txt - [1056 octets] - [07/02/2014 14:37:45]

AdwCleaner[S0].txt - [995 octets] - [07/02/2014 14:39:48]

 

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1054 octets] ##########

 

 

Did not  run the other two; there must be a way to disable MSSE but I haven't found it.  Please advise.



#13 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,710 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:07:38 AM

Posted 07 February 2014 - 03:03 PM

See here: http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#14 yzoldowl

yzoldowl
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Southeast Ohio
  • Local time:10:38 AM

Posted 07 February 2014 - 04:17 PM

JRT:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.1.1 (02.04.2014:1)

OS: Windows 7 Professional x64

Ran by Joyce E on Fri 02/07/2014 at 15:38:28.72

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

 

 

~~~ Registry Keys

 

 

 

~~~ Files

 

Successfully deleted: [File] "C:\end"

 

 

 

~~~ Folders

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Fri 02/07/2014 at 15:41:57.86

End of JRT log

 

 

ESET found no threats.

 

Thank you ever so much! 



#15 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,710 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:07:38 AM

Posted 07 February 2014 - 06:00 PM

How is computer doing?


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users