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Programs installed on my computer without my knowledge after downloading abiword


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16 replies to this topic

#1 Its_Practice

Its_Practice

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Posted 05 February 2014 - 05:13 PM

A friend recently sent me a link to a site to download abiword. I'm not sure if the link was to the legitimate site or not. After coming home from work today I found programs on my computer that were installed without my knowledge. One of the programs was Tidynetwork. So I did a google search on what it was, and the site had said it was a program often

installed by some malware. I do not know if this is actually true or not, however I would like someone to review this post incase there is any malware on my computer anyways.

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16688
Run by Mitch at 17:00:26 on 2014-02-05
Microsoft Windows 8 Pro  6.2.9200.0.1252.1.1033.18.8183.6377 [GMT -5:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2014\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\dwm.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Windows\system32\dashost.exe
C:\Windows\SysWOW64\WinService.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe
C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgemca.exe
C:\PROGRA~2\SearchProtect\Main\bin\CltMngSvc.exe
C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesApp64.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhostex.exe
C:\PROGRA~2\SearchProtect\SearchProtect\bin\cltmng.exe
C:\PROGRA~2\SearchProtect\UI\bin\cltmngui.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\File Association Helper\FAHWindow.exe
C:\Program Files (x86)\NETGEAR\WG111v2\WG111v2.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files\Nightly\firefox.exe
C:\Windows\system32\msiexec.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.conduit.com/?ctid=CT3321972&octid=EB_ORIGINAL_CTID&SearchSource=55&CUI=&UM=4&UP=SP151374B3-771F-4614-98F3-9DA2BEF5FA79&SSPV=
mWinlogon: Userinit = userinit.exe
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\NETGEA~1.LNK - C:\Program Files (x86)\NETGEAR\WG111v2\WG111v2.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{6CDF5F2B-4FC5-4C63-BA19-F2E59E4676DB} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{6CDF5F2B-4FC5-4C63-BA19-F2E59E4676DB}\E4544574541425F5548545 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{91CC72A0-CD8D-4EF3-9104-7F97B55901BF} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{E0BA2C6A-BAF8-4F4C-833E-1C9ED9C763C9}\E4544574541425 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{E0BA2C6A-BAF8-4F4C-833E-1C9ED9C763C9}\E4544574541425F5548545 : DHCPNameServer = 192.168.1.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
AppInit_DLLs= C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.107\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-Run: [FAHConsole] C:\Program Files\File Association Helper\FAHConsole.exe
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\disjytgs.default\
FF - plugin: C:\Windows\System32\Macromed\Flash\NPSWF64_12_0_0_43.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\Drivers\avgidsha.sys [2013-10-24 194872]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\Drivers\avgloga.sys [2013-10-31 294712]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\Drivers\avgmfx64.sys [2013-10-1 123704]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\Drivers\avgrkx64.sys [2013-9-10 31544]
R0 SCMNdisP;General NDIS Protocol Driver;C:\Windows\System32\Drivers\SCMNdisP.sys [2013-9-25 25312]
R1 Avgdiska;AVG Disk Driver;C:\Windows\System32\Drivers\avgdiska.sys [2013-11-5 150808]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\Drivers\avgidsdrivera.sys [2013-11-4 240920]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\Drivers\avgldx64.sys [2013-10-31 212280]
R1 Avgwfpa;AVG Firewall Driver;C:\Windows\System32\Drivers\avgwfpa.sys [2013-10-21 252728]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-10-18 239616]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [2013-11-11 3478544]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [2013-9-24 348008]
R2 CltMngSvc;Search Protect by Conduit Service;C:\PROGRA~2\SearchProtect\Main\bin\CltMngSvc.exe [2014-2-3 2317600]
R2 SCM_Service;SCM_Service;C:\Windows\SysWOW64\WinService.exe [2013-9-25 186848]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-10-9 3275136]
R2 TuneUp.UtilitiesSvc;AVG PC TuneUp Service;C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe [2013-12-18 2102072]
R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2012-6-2 589824]
R3 RTL8187;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter Vista Driver;C:\Windows\System32\Drivers\wg111v2.sys [2013-9-14 340992]
R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesDriver64.sys [2013-8-21 14112]
S0 Avgboota;AVG Early Launch Anti-Malware Driver;C:\Windows\System32\Drivers\avgboota.sys [2013-9-4 20496]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 vmbusr;Virtual Machine Bus Provider;C:\Windows\System32\Drivers\vmbusr.sys [2012-7-25 117248]
S3 WUDFWpdMtp;WUDFWpdMtp;C:\Windows\System32\Drivers\WUDFRd.sys [2012-7-25 198656]
.
=============== File Associations ===============
.
ShellExec: SC2Editor.exe: open="C:/Program Files (x86)/StarCraft II/Support/SC2Editor.exe" "%1"
ShellExec: SC2Switcher.exe: open="C:/Program Files (x86)/StarCraft II/Support/SC2Switcher.exe" "%1"
.
=============== Created Last 30 ================
.
2014-02-04 17:57:54    --------    d-----w-    C:\Users\Mitch\AppData\Roaming\enchant
2014-02-04 17:57:21    --------    d-----w-    C:\Users\Mitch\AbiSuite
2014-02-04 17:50:50    --------    d-----w-    C:\Program Files (x86)\AbiWord
2014-02-04 17:49:00    --------    d-----w-    C:\Users\Mitch\AppData\Local\SearchProtect
2014-02-04 17:49:00    --------    d-----w-    C:\Program Files (x86)\SearchProtect
2014-02-03 02:03:47    --------    d-----w-    C:\Users\Mitch\AppData\Roaming\SUPERAntiSpyware.com
2014-01-31 16:32:34    --------    d-----w-    C:\Users\Mitch\AppData\Local\Blizzard
2014-01-31 15:44:21    --------    d-----w-    C:\Program Files (x86)\Hearthstone
2014-01-31 15:43:09    --------    d-----w-    C:\Users\Mitch\AppData\Local\Blizzard Entertainment
2014-01-31 15:43:08    --------    d-----w-    C:\Users\Mitch\AppData\Roaming\Battle.net
2014-01-31 15:43:08    --------    d-----w-    C:\Users\Mitch\AppData\Local\Battle.net
2014-01-31 15:43:02    --------    d-----w-    C:\Program Files (x86)\Battle.net
2014-01-27 05:17:33    --------    d-----w-    C:\Users\Mitch\AppData\Roaming\Malwarebytes
2014-01-27 05:17:30    --------    d-----w-    C:\ProgramData\Malwarebytes
2014-01-27 05:16:17    --------    d-----w-    C:\Users\Mitch\AppData\Local\Programs
2014-01-25 12:53:07    --------    d-----w-    C:\Program Files\Nightly
2014-01-17 18:19:26    --------    d-----w-    C:\Program Files (x86)\Diablo III
.
==================== Find3M  ====================
.
2013-12-18 08:38:44    40248    ----a-w-    C:\Windows\System32\TURegOpt.exe
2013-12-18 08:38:36    42808    ----a-w-    C:\Windows\System32\uxtuneup.dll
2013-12-18 08:38:36    35640    ----a-w-    C:\Windows\SysWow64\uxtuneup.dll
2013-12-18 08:38:36    29496    ----a-w-    C:\Windows\System32\authuitu.dll
2013-12-18 08:38:36    25400    ----a-w-    C:\Windows\SysWow64\authuitu.dll
2013-12-11 03:50:07    46368    ----a-w-    C:\Windows\System32\drivers\avgtpx64.sys
.
============= FINISH: 17:00:44.88 ===============
 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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  • Local time:08:43 AM

Posted 05 February 2014 - 05:58 PM


Hello Its_Practice

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Its_Practice

Its_Practice
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Posted 06 February 2014 - 11:01 AM

The computer seems to be running normally. If anything comes up I'll post an additional feedback comment to let you know. Thankyou for your help.

 

# AdwCleaner v3.018 - Report created 06/02/2014 at 10:41:53
# Updated 28/01/2014 by Xplode
# Operating System : Windows 8 Pro  (64 bits)
# Username : Mitch - MITCH-PC
# Running from : C:\Users\Mitch\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : CltMngSvc

***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files (x86)\Searchprotect
Folder Deleted : C:\Users\Mitch\AppData\Local\Searchprotect
File Deleted : C:\END
File Deleted : C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\disjytgs.default\user.js

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16688

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]

-\\ Mozilla Firefox v

[ File : C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\disjytgs.default\prefs.js ]


-\\ Google Chrome v32.0.1700.107

[ File : C:\Users\Mitch\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : homepage

*************************

AdwCleaner[R0].txt - [4798 octets] - [25/09/2013 21:10:54]
AdwCleaner[R10].txt - [2243 octets] - [17/11/2013 21:22:27]
AdwCleaner[R11].txt - [2203 octets] - [17/11/2013 21:37:08]
AdwCleaner[R12].txt - [2325 octets] - [18/11/2013 00:25:14]
AdwCleaner[R13].txt - [2447 octets] - [18/11/2013 19:14:39]
AdwCleaner[R14].txt - [2570 octets] - [18/11/2013 20:56:16]
AdwCleaner[R15].txt - [2692 octets] - [18/11/2013 21:18:11]
AdwCleaner[R16].txt - [2814 octets] - [19/11/2013 23:03:40]
AdwCleaner[R17].txt - [2936 octets] - [22/11/2013 14:55:11]
AdwCleaner[R18].txt - [3058 octets] - [05/12/2013 02:42:47]
AdwCleaner[R19].txt - [3557 octets] - [08/12/2013 19:42:09]
AdwCleaner[R1].txt - [997 octets] - [26/09/2013 00:19:35]
AdwCleaner[R20].txt - [6804 octets] - [13/12/2013 11:22:28]
AdwCleaner[R21].txt - [3419 octets] - [24/12/2013 19:45:50]
AdwCleaner[R22].txt - [3541 octets] - [31/12/2013 08:27:05]
AdwCleaner[R23].txt - [4465 octets] - [01/01/2014 07:00:10]
AdwCleaner[R24].txt - [3785 octets] - [01/01/2014 10:15:02]
AdwCleaner[R25].txt - [3907 octets] - [01/01/2014 21:18:16]
AdwCleaner[R26].txt - [4029 octets] - [03/01/2014 21:43:06]
AdwCleaner[R27].txt - [4027 octets] - [09/01/2014 22:49:50]
AdwCleaner[R28].txt - [4149 octets] - [18/01/2014 17:05:14]
AdwCleaner[R29].txt - [4633 octets] - [25/01/2014 07:13:18]
AdwCleaner[R2].txt - [1823 octets] - [28/09/2013 20:11:21]
AdwCleaner[R30].txt - [4541 octets] - [02/02/2014 20:39:48]
AdwCleaner[R31].txt - [6202 octets] - [06/02/2014 10:41:24]
AdwCleaner[R3].txt - [1237 octets] - [29/09/2013 16:17:17]
AdwCleaner[R4].txt - [1357 octets] - [29/09/2013 16:49:11]
AdwCleaner[R5].txt - [1838 octets] - [09/10/2013 16:17:08]
AdwCleaner[R6].txt - [1598 octets] - [10/10/2013 21:38:09]
AdwCleaner[R7].txt - [1828 octets] - [07/11/2013 02:39:24]
AdwCleaner[R8].txt - [1839 octets] - [07/11/2013 14:24:18]
AdwCleaner[R9].txt - [2393 octets] - [12/11/2013 04:14:53]
AdwCleaner[S0].txt - [4949 octets] - [25/09/2013 21:12:42]
AdwCleaner[S10].txt - [2310 octets] - [17/11/2013 21:22:57]
AdwCleaner[S11].txt - [2266 octets] - [17/11/2013 21:37:50]
AdwCleaner[S12].txt - [2388 octets] - [18/11/2013 00:25:42]
AdwCleaner[S13].txt - [2510 octets] - [18/11/2013 19:15:11]
AdwCleaner[S14].txt - [2632 octets] - [18/11/2013 20:56:41]
AdwCleaner[S15].txt - [2754 octets] - [18/11/2013 21:18:35]
AdwCleaner[S16].txt - [2876 octets] - [19/11/2013 23:04:12]
AdwCleaner[S17].txt - [2998 octets] - [22/11/2013 14:55:32]
AdwCleaner[S18].txt - [3120 octets] - [05/12/2013 02:43:07]
AdwCleaner[S19].txt - [3627 octets] - [08/12/2013 19:42:27]
AdwCleaner[S1].txt - [1057 octets] - [26/09/2013 00:20:08]
AdwCleaner[S20].txt - [6839 octets] - [13/12/2013 11:23:11]
AdwCleaner[S21].txt - [3481 octets] - [24/12/2013 19:46:08]
AdwCleaner[S22].txt - [3603 octets] - [31/12/2013 08:27:32]
AdwCleaner[S23].txt - [4500 octets] - [01/01/2014 07:00:30]
AdwCleaner[S24].txt - [3847 octets] - [01/01/2014 10:15:31]
AdwCleaner[S25].txt - [3969 octets] - [01/01/2014 21:18:40]
AdwCleaner[S26].txt - [4091 octets] - [03/01/2014 21:43:26]
AdwCleaner[S27].txt - [4089 octets] - [09/01/2014 22:50:15]
AdwCleaner[S28].txt - [4703 octets] - [25/01/2014 07:13:40]
AdwCleaner[S29].txt - [4554 octets] - [02/02/2014 20:40:15]
AdwCleaner[S2].txt - [1898 octets] - [28/09/2013 20:11:59]
AdwCleaner[S30].txt - [5025 octets] - [06/02/2014 10:41:53]
AdwCleaner[S3].txt - [1299 octets] - [29/09/2013 16:17:50]
AdwCleaner[S4].txt - [1419 octets] - [29/09/2013 16:49:38]
AdwCleaner[S5].txt - [1907 octets] - [09/10/2013 16:17:58]
AdwCleaner[S6].txt - [1659 octets] - [10/10/2013 21:38:30]
AdwCleaner[S7].txt - [1891 octets] - [07/11/2013 02:39:53]
AdwCleaner[S8].txt - [1900 octets] - [07/11/2013 14:24:41]
AdwCleaner[S9].txt - [2462 octets] - [12/11/2013 04:15:54]

########## EOF - C:\AdwCleaner\AdwCleaner[S30].txt - [5506 octets] ##########
 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.1 (02.04.2014:1)
OS: Windows 8 Pro x64
Ran by Mitch on Thu 02/06/2014 at 10:48:32.22
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 02/06/2014 at 10:51:44.60
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 06 February 2014 - 02:12 PM


Hello Its_Practice

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Its_Practice

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Posted 06 February 2014 - 02:50 PM

ComboFix 14-02-05.02 - Mitch 02/06/2014  14:24:21.1.8 - x64
Microsoft Windows 8 Pro  6.2.9200.0.1252.1.1033.18.8183.7014 [GMT -5:00]
Running from: c:\users\Mitch\Downloads\ComboFix.exe
AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\install.exe
c:\windows\SysWow64\winservice.exe
.
Infected copy of c:\windows\SysWow64\user32.dll was found and disinfected
Restored copy from - c:\windows\WinSxS\wow64_microsoft-windows-user32_31bf3856ad364e35_6.2.9200.16420_none_30939e3e2b546749\user32.dll
.
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_SCM_Service
-------\Service_SCM_Service
.
.
(((((((((((((((((((((((((   Files Created from 2014-01-06 to 2014-02-06  )))))))))))))))))))))))))))))))
.
.
2014-02-06 19:27 . 2014-02-06 19:27    --------    d-----w-    c:\users\Mitch\AppData\Local\temp
2014-02-06 19:27 . 2014-02-06 19:27    --------    d-----w-    c:\users\Default\AppData\Local\temp
2014-02-04 17:57 . 2014-02-04 17:57    --------    d-----w-    c:\users\Mitch\AppData\Roaming\enchant
2014-02-04 17:57 . 2014-02-06 19:18    --------    d-----w-    c:\users\Mitch\AbiSuite
2014-02-04 17:50 . 2014-02-04 17:51    --------    d-----w-    c:\program files (x86)\AbiWord
2014-02-04 08:00 . 2014-02-04 08:00    --------    d-----w-    c:\windows\ServiceProfiles\LocalService\winhttp
2014-02-03 02:03 . 2014-02-03 02:03    --------    d-----w-    c:\users\Mitch\AppData\Roaming\SUPERAntiSpyware.com
2014-01-31 16:32 . 2014-01-31 16:32    --------    d-----w-    c:\users\Mitch\AppData\Local\Blizzard
2014-01-31 15:44 . 2014-01-31 16:32    --------    d-----w-    c:\program files (x86)\Hearthstone
2014-01-31 15:43 . 2014-01-31 15:43    --------    d-----w-    c:\users\Mitch\AppData\Local\Blizzard Entertainment
2014-01-31 15:43 . 2014-02-04 17:48    --------    d-----w-    c:\users\Mitch\AppData\Local\Battle.net
2014-01-31 15:43 . 2014-01-31 15:51    --------    d-----w-    c:\users\Mitch\AppData\Roaming\Battle.net
2014-01-31 15:43 . 2014-01-31 15:43    --------    d-----w-    c:\program files (x86)\Battle.net
2014-01-27 05:17 . 2014-01-27 05:17    --------    d-----w-    c:\users\Mitch\AppData\Roaming\Malwarebytes
2014-01-27 05:17 . 2014-01-27 05:17    --------    d-----w-    c:\programdata\Malwarebytes
2014-01-27 05:16 . 2014-01-27 05:16    --------    d-----w-    c:\users\Mitch\AppData\Local\Programs
2014-01-25 12:53 . 2014-02-06 16:11    --------    d-----w-    c:\program files\Nightly
2014-01-17 18:19 . 2014-01-17 19:09    --------    d-----w-    c:\program files (x86)\Diablo III
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-12-18 08:38 . 2013-09-24 07:03    40248    ----a-w-    c:\windows\system32\TURegOpt.exe
2013-12-18 08:38 . 2013-09-24 07:04    42808    ----a-w-    c:\windows\system32\uxtuneup.dll
2013-12-18 08:38 . 2013-09-24 07:04    35640    ----a-w-    c:\windows\SysWow64\uxtuneup.dll
2013-12-18 08:38 . 2013-09-24 07:03    29496    ----a-w-    c:\windows\system32\authuitu.dll
2013-12-18 08:38 . 2013-09-24 07:03    25400    ----a-w-    c:\windows\SysWow64\authuitu.dll
2013-12-11 03:50 . 2013-09-15 02:44    46368    ----a-w-    c:\windows\system32\drivers\avgtpx64.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"AVG_UI"="c:\program files (x86)\AVG\AVG2014\avgui.exe" [2013-11-08 4956176]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\StartUp\
NETGEAR WG111v2 Smart Wizard.lnk - c:\program files (x86)\NETGEAR\WG111v2\WG111v2.exe [2013-9-25 1268192]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableCursorSuppression"= 1 (0x1)
"ConsentPromptBehaviorUser"= 3 (0x3)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
R0 Avgboota;AVG Early Launch Anti-Malware Driver;c:\windows\system32\DRIVERS\avgboota.sys;c:\windows\SYSNATIVE\DRIVERS\avgboota.sys [x]
R3 WUDFWpdMtp;WUDFWpdMtp;c:\windows\system32\DRIVERS\WUDFRd.sys;c:\windows\SYSNATIVE\DRIVERS\WUDFRd.sys [x]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsha.sys [x]
S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys;c:\windows\SYSNATIVE\DRIVERS\avgloga.sys [x]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgmfx64.sys [x]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgrkx64.sys [x]
S0 SCMNdisP;General NDIS Protocol Driver;c:\windows\system32\DRIVERS\scmndisp.sys;c:\windows\SYSNATIVE\DRIVERS\scmndisp.sys [x]
S1 Avgdiska;AVG Disk Driver;c:\windows\system32\DRIVERS\avgdiska.sys;c:\windows\SYSNATIVE\DRIVERS\avgdiska.sys [x]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsdrivera.sys [x]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgldx64.sys [x]
S1 Avgwfpa;AVG Firewall Driver;c:\windows\system32\DRIVERS\avgwfpa.sys;c:\windows\SYSNATIVE\DRIVERS\avgwfpa.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2014\avgidsagent.exe;c:\program files (x86)\AVG\AVG2014\avgidsagent.exe [x]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2014\avgwdsvc.exe;c:\program files (x86)\AVG\AVG2014\avgwdsvc.exe [x]
S2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
S2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
S2 TuneUp.UtilitiesSvc;AVG PC TuneUp Service;c:\program files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe;c:\program files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe [x]
S3 RTL8168;Realtek 8168 NT Driver;c:\windows\system32\DRIVERS\Rt630x64.sys;c:\windows\SYSNATIVE\DRIVERS\Rt630x64.sys [x]
S3 RTL8187;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter Vista Driver;c:\windows\system32\DRIVERS\wg111v2.sys;c:\windows\SYSNATIVE\DRIVERS\wg111v2.sys [x]
S3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;c:\program files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesDriver64.sys;c:\program files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesDriver64.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-02-03 23:09    1211720    ----a-w-    c:\program files (x86)\Google\Chrome\Application\32.0.1700.107\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-02-06 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-01-27 19:25]
.
2014-02-06 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2014-01-20 11:56]
.
2014-02-06 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2014-01-20 11:56]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"FAHConsole"="c:\program files\File Association Helper\FAHConsole.exe" [2013-09-26 216248]
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - NetSvcs
UxTuneUp
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\disjytgs.default\
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
@SACL=(02 0000)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
.
**************************************************************************
.
Completion time: 2014-02-06  14:31:23 - machine was rebooted
ComboFix-quarantined-files.txt  2014-02-06 19:31
.
Pre-Run: 919,223,009,280 bytes free
Post-Run: 918,916,141,056 bytes free
.
- - End Of File - - 4BF5B11B280CF330B8FDC277B065E2FE
A36C5E4F47E84449FF07ED3517B43A31
 

 

When my computer rebooted my anti-virus program's protection turned back on. I allowed combo fix to go through, and then turned off my anti-virus's protection settings again. I'm not sure if this had any effects on combofix's abillty to run.

 

My computer seems to be running smoothly, actually it feels like its running a little faster. I watched some videos on youtube before posting this. Normally the loading bar barely stays ahead of videos on 1080p. Now its a good chunk ahead of

video. In addition to this, web pages seem to be loading faster. I did notice combofix found an infected file while scanning. So I don't know if i'm experiencing some sort of placebo effect or not.

 

Thankyou for your help.



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 07 February 2014 - 12:00 PM


Hello Its_Practice

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 Its_Practice

Its_Practice
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
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  • Local time:08:43 AM

Posted 07 February 2014 - 01:40 PM

ComboFix 14-02-05.02 - Mitch 02/07/2014  13:18:04.2.8 - x64
Microsoft Windows 8 Pro  6.2.9200.0.1252.1.1033.18.8183.6829 [GMT -5:00]
Running from: c:\users\Mitch\Downloads\ComboFix.exe
Command switches used :: c:\users\Mitch\Desktop\CFScript.txt
AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2014-01-07 to 2014-02-07  )))))))))))))))))))))))))))))))
.
.
2014-02-07 18:21 . 2014-02-07 18:21 -------- d-----w- c:\users\Mitch\AppData\Local\temp
2014-02-07 18:21 . 2014-02-07 18:21 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-02-04 17:57 . 2014-02-04 17:57 -------- d-----w- c:\users\Mitch\AppData\Roaming\enchant
2014-02-04 17:57 . 2014-02-07 04:12 -------- d-----w- c:\users\Mitch\AbiSuite
2014-02-04 17:50 . 2014-02-04 17:51 -------- d-----w- c:\program files (x86)\AbiWord
2014-02-04 08:00 . 2014-02-04 08:00 -------- d-----w- c:\windows\ServiceProfiles\LocalService\winhttp
2014-02-03 02:03 . 2014-02-03 02:03 -------- d-----w- c:\users\Mitch\AppData\Roaming\SUPERAntiSpyware.com
2014-01-31 16:32 . 2014-01-31 16:32 -------- d-----w- c:\users\Mitch\AppData\Local\Blizzard
2014-01-31 15:44 . 2014-01-31 16:32 -------- d-----w- c:\program files (x86)\Hearthstone
2014-01-31 15:43 . 2014-01-31 15:43 -------- d-----w- c:\users\Mitch\AppData\Local\Blizzard Entertainment
2014-01-31 15:43 . 2014-02-06 23:45 -------- d-----w- c:\users\Mitch\AppData\Local\Battle.net
2014-01-31 15:43 . 2014-01-31 15:51 -------- d-----w- c:\users\Mitch\AppData\Roaming\Battle.net
2014-01-31 15:43 . 2014-01-31 15:43 -------- d-----w- c:\program files (x86)\Battle.net
2014-01-27 05:17 . 2014-01-27 05:17 -------- d-----w- c:\users\Mitch\AppData\Roaming\Malwarebytes
2014-01-27 05:17 . 2014-01-27 05:17 -------- d-----w- c:\programdata\Malwarebytes
2014-01-27 05:16 . 2014-01-27 05:16 -------- d-----w- c:\users\Mitch\AppData\Local\Programs
2014-01-17 18:19 . 2014-01-17 19:09 -------- d-----w- c:\program files (x86)\Diablo III
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-12-18 08:38 . 2013-09-24 07:03 40248 ----a-w- c:\windows\system32\TURegOpt.exe
2013-12-18 08:38 . 2013-09-24 07:04 42808 ----a-w- c:\windows\system32\uxtuneup.dll
2013-12-18 08:38 . 2013-09-24 07:04 35640 ----a-w- c:\windows\SysWow64\uxtuneup.dll
2013-12-18 08:38 . 2013-09-24 07:03 29496 ----a-w- c:\windows\system32\authuitu.dll
2013-12-18 08:38 . 2013-09-24 07:03 25400 ----a-w- c:\windows\SysWow64\authuitu.dll
2013-12-11 03:50 . 2013-09-15 02:44 46368 ----a-w- c:\windows\system32\drivers\avgtpx64.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"AVG_UI"="c:\program files (x86)\AVG\AVG2014\avgui.exe" [2013-11-08 4956176]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\StartUp\
NETGEAR WG111v2 Smart Wizard.lnk - c:\program files (x86)\NETGEAR\WG111v2\WG111v2.exe [2013-9-25 1268192]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableCursorSuppression"= 1 (0x1)
"ConsentPromptBehaviorUser"= 3 (0x3)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
R0 Avgboota;AVG Early Launch Anti-Malware Driver;c:\windows\system32\DRIVERS\avgboota.sys;c:\windows\SYSNATIVE\DRIVERS\avgboota.sys [x]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2014\avgidsagent.exe;c:\program files (x86)\AVG\AVG2014\avgidsagent.exe [x]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 WUDFWpdMtp;WUDFWpdMtp;c:\windows\system32\DRIVERS\WUDFRd.sys;c:\windows\SYSNATIVE\DRIVERS\WUDFRd.sys [x]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsha.sys [x]
S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys;c:\windows\SYSNATIVE\DRIVERS\avgloga.sys [x]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgmfx64.sys [x]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgrkx64.sys [x]
S0 SCMNdisP;General NDIS Protocol Driver;c:\windows\system32\DRIVERS\scmndisp.sys;c:\windows\SYSNATIVE\DRIVERS\scmndisp.sys [x]
S1 Avgdiska;AVG Disk Driver;c:\windows\system32\DRIVERS\avgdiska.sys;c:\windows\SYSNATIVE\DRIVERS\avgdiska.sys [x]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsdrivera.sys [x]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgldx64.sys [x]
S1 Avgwfpa;AVG Firewall Driver;c:\windows\system32\DRIVERS\avgwfpa.sys;c:\windows\SYSNATIVE\DRIVERS\avgwfpa.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2014\avgwdsvc.exe;c:\program files (x86)\AVG\AVG2014\avgwdsvc.exe [x]
S2 TuneUp.UtilitiesSvc;AVG PC TuneUp Service;c:\program files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe;c:\program files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe [x]
S3 RTL8168;Realtek 8168 NT Driver;c:\windows\system32\DRIVERS\Rt630x64.sys;c:\windows\SYSNATIVE\DRIVERS\Rt630x64.sys [x]
S3 RTL8187;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter Vista Driver;c:\windows\system32\DRIVERS\wg111v2.sys;c:\windows\SYSNATIVE\DRIVERS\wg111v2.sys [x]
S3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;c:\program files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesDriver64.sys;c:\program files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesDriver64.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-02-03 23:09 1211720 ----a-w- c:\program files (x86)\Google\Chrome\Application\32.0.1700.107\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-02-07 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-01-27 19:25]
.
2014-02-07 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2014-01-20 11:56]
.
2014-02-07 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2014-01-20 11:56]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"FAHConsole"="c:\program files\File Association Helper\FAHConsole.exe" [2013-09-26 216248]
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - NetSvcs
UxTuneUp
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 192.168.1.1
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
@SACL=(02 0000)
.
Completion time: 2014-02-07  13:22:10
ComboFix-quarantined-files.txt  2014-02-07 18:22
ComboFix2.txt  2014-02-06 19:31
.
Pre-Run: 917,661,388,800 bytes free
Post-Run: 917,612,515,328 bytes free
.
- - End Of File - - D552DDD8BF5F3B13B0326FE4A3DEE002
A36C5E4F47E84449FF07ED3517B43A31
 
 
I had zero problems when running combofix. My computer is running excellent just like before. With the ability to watch HD videos whenever i want too, and webpages loading quickly.
 
Thankyou


#8 gringo_pr

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Posted 07 February 2014 - 07:42 PM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
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#9 Its_Practice

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Posted 08 February 2014 - 11:48 PM

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.02.09.01
 
Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16688
Mitch :: MITCH-PC [administrator]
 
Protection: Disabled
 
2/8/2014 11:39:38 PM
mbam-log-2014-02-08 (23-39-38).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 212066
Time elapsed: 2 minute(s), 16 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 
 
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:44:01 PM, on 2/8/2014
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.16688)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\NETGEAR\WG111v2\WG111v2.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files (x86)\DolbyAxon\AxonLauncher.exe
C:\Program Files (x86)\DolbyAxon\Axon.exe
C:\Users\Mitch\Downloads\HijackThis.exe
 
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - Global Startup: NETGEAR WG111v2 Smart Wizard.lnk = ?
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: AVG PC TuneUp Service (TuneUp.UtilitiesSvc) - AVG - C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
 
--
End of file - 5757 bytes
 
 
 
The scans ran smoothly and Malwarebytes detected nothing. Which should be a good sign. The only thing odd that has been happening recently is that Google Chrome has a little bit of a delay when it starts up. Which hasn't happened before. Other than that everything runs fine.
 
Thankyou


#10 gringo_pr

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Posted 09 February 2014 - 09:04 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#11 Its_Practice

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Posted 10 February 2014 - 12:16 AM

C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\Main\bin\CltMngSvc.exe.vir a variant of Win32/Conduit.SearchProtect.H potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\Main\bin\SPTool.dll.vir a variant of Win32/Conduit.SearchProtect.H potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\Main\bin\uninstall.exe.vir a variant of Win32/Conduit.SearchProtect.H potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\cltmng.exe.vir a variant of Win32/Conduit.SearchProtect.I potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPTool64.exe.vir a variant of Win64/Conduit.SearchProtect.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC32.dll.vir a variant of Win32/Conduit.SearchProtect.H potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC32Loader.dll.vir a variant of Win32/Conduit.SearchProtect.H potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC64.dll.vir a variant of Win64/Conduit.SearchProtect.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC64Loader.dll.vir a variant of Win64/Conduit.SearchProtect.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\UI\bin\cltmngui.exe.vir a variant of Win32/Conduit.SearchProtect.I potentially unwanted application
C:\Users\Mitch\Downloads\abiword-setup.exe Win32/DownloadAdmin.G potentially unwanted application
C:\Users\Mitch\Downloads\ccsetup407pro.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Mitch\Downloads\ccsetup409.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application


#12 gringo_pr

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Posted 10 February 2014 - 01:08 AM


Hello Its_Practice

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    rd /s /q "C:\AdwCleaner\"
    del /f /s /q "C:\Users\Mitch\Downloads\abiword-setup.exe"
    del /f /s /q "C:\Users\Mitch\Downloads\ccsetup407pro.exe"
    del /f /s /q "C:\Users\Mitch\Downloads\ccsetup409.exe"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download DelFix and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click DelFix.exe.
  • select all options avalible
  • Click the Run button.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

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#13 Its_Practice

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Posted 10 February 2014 - 11:20 PM

Thank you so much Gringo. The only question i have is regarding Microsoft Security Essentials. I have windows 8 and Windows Defender is automatically installed on my PC. Is this the same as Microsoft Security Essentials or should I get another Anti-Virus program?



#14 gringo_pr

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Posted 10 February 2014 - 11:23 PM

Yes that is the same and no need to install it


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#15 Its_Practice

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Posted 13 February 2014 - 12:43 PM

okay, and one last question. When using Revo Uninstaller what uninstall mode should I select.






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