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AVG finds 24 IRP Hook threats but doesn't clean them

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3 replies to this topic

#1 webflip


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Posted 05 February 2014 - 03:37 PM

Hi, I could use some help. AVG Free finds 24 IRP Hook threats but doesn't clean them. Here's the log of that:


"";"IRP hook, C:\WINDOWS\System32\drivers\pciide.sys IRP_MJ_SYSTEM_CONTROL -> PCIIDEX.SYS PciIdeXDebugPrint+0x2DB4, C:\WINDOWS\System32\DRIVERS\PCIIDEX.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\System32\drivers\pciide.sys IRP_MJ_POWER -> PCIIDEX.SYS +0x692, C:\WINDOWS\System32\DRIVERS\PCIIDEX.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\System32\drivers\pciide.sys IRP_MJ_PNP -> PCIIDEX.SYS PciIdeXDebugPrint+0x2D80, C:\WINDOWS\System32\DRIVERS\PCIIDEX.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\System32\drivers\pciide.sys IRP_MJ_INTERNAL_DEVICE_CONTROL -> PCIIDEX.SYS PciIdeXDebugPrint+0x2E38, C:\WINDOWS\System32\DRIVERS\PCIIDEX.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\system32\DRIVERS\hidusb.sys IRP_MJ_WRITE -> HIDCLASS.SYS +0x1902, C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\system32\DRIVERS\hidusb.sys IRP_MJ_SYSTEM_CONTROL -> HIDCLASS.SYS +0x1902, C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\system32\DRIVERS\hidusb.sys IRP_MJ_READ -> HIDCLASS.SYS +0x1902, C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\system32\DRIVERS\hidusb.sys IRP_MJ_POWER -> HIDCLASS.SYS +0x1902, C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\system32\DRIVERS\hidusb.sys IRP_MJ_PNP -> HIDCLASS.SYS +0x1902, C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\system32\DRIVERS\hidusb.sys IRP_MJ_DEVICE_CONTROL -> HIDCLASS.SYS +0x1902, C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\system32\DRIVERS\hidusb.sys IRP_MJ_CREATE -> HIDCLASS.SYS +0x1902, C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\system32\DRIVERS\hidusb.sys IRP_MJ_CLOSE -> HIDCLASS.SYS +0x1902, C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\System32\drivers\disk.sys IRP_MJ_WRITE -> CLASSPNP.SYS ClassCompleteRequest+0x13C, C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\System32\drivers\disk.sys IRP_MJ_SYSTEM_CONTROL -> CLASSPNP.SYS ClassInitialize+0x666, C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\System32\drivers\disk.sys IRP_MJ_SHUTDOWN -> CLASSPNP.SYS ClassIoComplete+0xEF, C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\System32\drivers\disk.sys IRP_MJ_READ -> CLASSPNP.SYS ClassCompleteRequest+0x13C, C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\System32\drivers\disk.sys IRP_MJ_POWER -> CLASSPNP.SYS ClassForwardIrpSynchronous+0xD8, C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\System32\drivers\disk.sys IRP_MJ_PNP -> CLASSPNP.SYS ClassDebugPrint+0x6FB, C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\System32\drivers\disk.sys IRP_MJ_INTERNAL_DEVICE_CONTROL -> CLASSPNP.SYS ClassInternalIoControl, C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\System32\drivers\disk.sys IRP_MJ_FLUSH_BUFFERS -> CLASSPNP.SYS ClassIoComplete+0xEF, C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\System32\drivers\disk.sys IRP_MJ_DEVICE_CONTROL -> CLASSPNP.SYS ClassIoComplete+0x1C8, C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\System32\drivers\disk.sys IRP_MJ_CREATE -> CLASSPNP.SYS ClassDebugPrint+0x618, C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS";"Infected"
"";"IRP hook, C:\WINDOWS\System32\drivers\disk.sys IRP_MJ_CLOSE -> CLASSPNP.SYS ClassDebugPrint+0x618, C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS";"Infected"
Per the forum guidelines, here are the DDS logs: 
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 8.0.6001.18702
Run by Mia Miller at 15:29:44 on 2014-02-05
#Option MBR scan  is disabled.
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3711.2710 [GMT -5:00]
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
============== Running Processes ================
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Common Files\Microsoft Shared\Microsoft Online Services\MSOIDSVC.EXE
c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
C:\Program Files\Common Files\Microsoft Shared\Microsoft Online Services\MSOIDSvcm.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k netsvcs
============== Pseudo HJT Report ===============
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
EB: {32683183-48a0-441b-a342-7c2a440a9478} - <orphaned>
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Synchronization Manager] c:\windows\system32\mobsync.exe /logon
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [AVG_UI] "c:\program files\avg\avg2014\avgui.exe" /TRAYONLY
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1292520596444
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1357762490940
TCP: NameServer =
TCP: Interfaces\{111CD691-C967-43B3-B7B1-6146481D67D2} : DHCPNameServer =
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Notify: LMIinit - LMIinit.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\32.0.1700.107\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
============= SERVICES / DRIVERS ===============
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2013-10-24 147768]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2013-10-31 222520]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2013-10-1 102712]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2013-9-10 27448]
R1 Avgdiskx;AVG Disk Driver;c:\windows\system32\drivers\avgdiskx.sys [2013-11-5 120600]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2013-11-4 209176]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2013-9-17 22840]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2013-10-31 176952]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2013-8-1 193848]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2014\avgidsagent.exe [2013-11-11 3478544]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2014\avgwdsvc.exe [2013-9-24 348008]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2011-9-12 47640]
R2 msoidsvc;Microsoft Online Services Sign-in Assistant;c:\program files\common files\microsoft shared\microsoft online services\MSOIDSVC.EXE [2010-8-17 1542560]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 LMIInfo;LogMeIn Kernel Information Provider;\??\c:\program files\logmein\x86\rainfo.sys --> c:\program files\logmein\x86\RaInfo.sys [?]
S3 RTLWUSB;RNX-G1LX;c:\windows\system32\drivers\RTL8187.sys [2010-12-16 323328]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2009-7-22 47128]
S4 RsFx0103;RsFx0103 Driver;c:\windows\system32\drivers\RsFx0103.sys [2009-3-30 239336]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2009-3-30 366936]
=============== Created Last 30 ================
2014-02-05 18:07:20 -------- d-sha-r- C:\cmdcons
2014-02-05 18:01:09 98816 ----a-w- c:\windows\sed.exe
2014-02-05 18:01:09 256000 ----a-w- c:\windows\PEV.exe
2014-02-05 18:01:09 208896 ----a-w- c:\windows\MBR.exe
2014-02-05 15:44:47 -------- d-----w- C:\Inetpub
2014-02-05 05:31:11 -------- d-----w- c:\documents and settings\mia miller\application data\Malwarebytes
2014-02-05 05:31:04 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-02-05 05:31:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2014-02-05 05:27:36 -------- d-----w- c:\program files\ESET
2014-02-05 03:44:39 -------- d-----w- c:\documents and settings\all users\application data\Sophos
2014-02-05 03:44:33 73728 ----a-r- c:\documents and settings\mia miller\application data\microsoft\installer\{b829e117-d072-41ea-9606-9826a38d34c1}\SVRTgui.exe1_810EDD9E2F0A4E2BACF86673C38D9F48.exe
2014-02-05 03:44:33 73728 ----a-r- c:\documents and settings\mia miller\application data\microsoft\installer\{b829e117-d072-41ea-9606-9826a38d34c1}\SVRTgui.exe_810EDD9E2F0A4E2BACF86673C38D9F48.exe
2014-02-05 03:44:33 73728 ----a-r- c:\documents and settings\mia miller\application data\microsoft\installer\{b829e117-d072-41ea-9606-9826a38d34c1}\ARPPRODUCTICON.exe
2014-02-05 03:44:26 -------- d-----w- c:\program files\Sophos
2014-02-05 00:25:45 -------- d-----w- c:\documents and settings\mia miller\local settings\application data\Google
2014-02-04 18:13:12 -------- d-----w- c:\documents and settings\mia miller\local settings\application data\Identities
2014-02-04 18:13:07 -------- d-----w- c:\documents and settings\mia miller\application data\Windows Desktop Search
2014-02-04 18:13:04 -------- d-----w- c:\documents and settings\mia miller\application data\AVG2014
2014-02-04 18:12:53 -------- d-----w- c:\documents and settings\mia miller\local settings\application data\Avg2014
2014-02-04 17:42:34 -------- d---a-w- C:\Kaspersky Rescue Disk 10.0
2014-02-04 08:13:54 -------- d-----w- c:\program files\Microsoft Synchronization Services
2014-02-04 08:13:36 -------- d-----w- c:\program files\Microsoft SQL Server Compact Edition
2014-02-04 01:41:29 -------- d-----w- c:\windows\system32\MRT
2014-02-04 01:00:32 -------- d-----w- c:\documents and settings\all users\application data\AVG2014
2014-02-04 01:00:32 -------- d-----w- C:\$AVG
2014-02-04 00:59:34 -------- d-----w- c:\program files\AVG
2014-02-03 22:22:33 25088 -c----w- c:\windows\system32\dllcache\hidparse.sys
2014-02-03 22:09:00 12928 -c----w- c:\windows\system32\dllcache\usb8023x.sys
2014-02-03 22:09:00 12928 -c----w- c:\windows\system32\dllcache\usb8023.sys
2014-02-03 22:08:39 60160 -c----w- c:\windows\system32\dllcache\usbaudio.sys
2014-02-03 22:08:39 46848 -c----w- c:\windows\system32\dllcache\irbus.sys
2014-02-03 22:08:38 123008 -c----w- c:\windows\system32\dllcache\usbvideo.sys
2014-02-03 22:03:45 5376 -c----w- c:\windows\system32\dllcache\usbd.sys
2014-02-03 22:03:45 30336 -c----w- c:\windows\system32\dllcache\usbehci.sys
2014-02-03 22:03:45 144128 -c----w- c:\windows\system32\dllcache\usbport.sys
==================== Find3M  ====================
2013-11-27 20:21:06 40960 ----a-w- c:\windows\system32\drivers\ndproxy.sys
2013-11-13 02:59:42 150528 ----a-w- c:\windows\system32\imagehlp.dll
============= FINISH: 15:30:04.07 ===============
And finally, the attach file has been attached as a compressed zip.
What other information is needed to sort through this?
I very much appreciate the help.


Attached Files

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#2 HelpBot


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Posted 10 February 2014 - 03:40 PM

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#3 Conspire


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Posted 11 February 2014 - 12:19 AM

**In any case where you happen to be busy or unable to give us a reply, we would be grateful if you keep us informed in advance and we will be more than happy to wait. Failure to do so we will have your thread closed in THREE(3) days.


Hello there, webflip


I'm Conspire, I'll be glad to help you with your computer problems.

Please observe these rules while we work:
  • Read the entire procedure
  • It is important to perform ALL actions in sequence.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with me till you're given the all clear.
  • Remember, absence of symptoms does not mean the infection is all gone.
  • Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process.
IMPORTANT NOTE : Please do not delete anything unless instructed to. Remember to backup all your important data(if possible) before moving on.


I see traces of Combofix in the log. Could you locate the log and copy and paste it in your next reply?

The log should be at C:\Combofix.txt

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#4 Conspire


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Posted 13 February 2014 - 09:55 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

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