Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

DRIVER_IRQL_NOT_LESS_OR_EQUAL (exfat.SYS) error?


  • Please log in to reply
4 replies to this topic

#1 eblohm93

eblohm93

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:07:28 AM

Posted 05 February 2014 - 03:01 PM

Here is the link to my crash dump files: https://www.mediafire.com/?ccoq7ifdz86w32f

 

Here is the link to the Speccy Snapshot: http://speccy.piriform.com/results/ltPxNO2HiJjrmugx5RVBchl

 

And the Minitoolbox report

 

-------

 

 

MiniToolBox by Farbar  Version: 23-01-2014

Ran by Eric (administrator) on 05-02-2014 at 14:43:37
Running from "C:\Users\Eric\Downloads"
Microsoft Windows 8.1 Pro  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/05/2014 02:41:40 PM) (Source: Application Hang) (User: )
Description: The program wwahost.exe version 6.3.9600.16431 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 183c
 
Start Time: 01cf22a99a5d64cf
 
Termination Time: 4294967295
 
Application Path: C:\Windows\system32\wwahost.exe
 
Report Id: e1c100c6-8e9c-11e3-82a4-28d2442257f1
 
Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20315_x64__8wekyb3d8bbwe
 
Faulting package-relative application ID: Microsoft.WindowsLive.Mail
 
Error: (02/05/2014 02:41:28 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (7488) {A51BF72B-4ECC-47FB-BA7F-4F055555A572}: Database recovery/restore failed with unexpected error -543.
 
Error: (02/05/2014 02:41:28 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (7488) {A51BF72B-4ECC-47FB-BA7F-4F055555A572}: Database C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\meta.edb requires logfiles 244-245 (C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb000F4.log - C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb.log) in order to recover successfully. Recovery could only locate logfiles up to 244 (SettingSyncHost0).
 
Error: (02/05/2014 02:41:28 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (7488) {D80ED976-5BEE-40F4-8485-8EFB7AE1EC56}: Database recovery/restore failed with unexpected error -543.
 
Error: (02/05/2014 02:41:28 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (7488) {D80ED976-5BEE-40F4-8485-8EFB7AE1EC56}: Database C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\meta.edb requires logfiles 244-245 (C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb000F4.log - C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb.log) in order to recover successfully. Recovery could only locate logfiles up to 244 (SettingSyncHost0).
 
Error: (02/05/2014 02:41:28 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (7488) {4422BF2B-3007-4246-82E7-7C2D0E92195E}: Database recovery/restore failed with unexpected error -543.
 
Error: (02/05/2014 02:41:28 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (7488) {4422BF2B-3007-4246-82E7-7C2D0E92195E}: Database C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\meta.edb requires logfiles 244-245 (C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb000F4.log - C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb.log) in order to recover successfully. Recovery could only locate logfiles up to 244 (SettingSyncHost0).
 
Error: (02/05/2014 02:41:28 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (7488) {C3B78347-BD68-4324-B528-C39472C8ACF4}: Database recovery/restore failed with unexpected error -543.
 
Error: (02/05/2014 02:41:28 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (7488) {C3B78347-BD68-4324-B528-C39472C8ACF4}: Database C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\meta.edb requires logfiles 244-245 (C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb000F4.log - C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb.log) in order to recover successfully. Recovery could only locate logfiles up to 244 (SettingSyncHost0).
 
Error: (02/05/2014 02:41:27 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (7488) {F0D5F90E-65A7-4BB7-8795-537274BF26FA}: Database recovery/restore failed with unexpected error -543.
 
 
System errors:
=============
Error: (02/05/2014 04:25:49 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: 1053TermServiceUnavailable{F9A874B6-F8A8-4D73-B5A8-AB610816828B}
 
Error: (02/05/2014 04:25:49 AM) (Source: Service Control Manager) (User: )
Description: The Remote Desktop Services service failed to start due to the following error: 
%%1053
 
Error: (02/05/2014 04:25:49 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TermService service.
 
Error: (02/05/2014 04:25:19 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NlaSvc service.
 
Error: (02/05/2014 04:24:29 AM) (Source: BugCheck) (User: )
Description: 0x000000d1 (0x0000000000000038, 0x0000000000000002, 0x0000000000000000, 0xfffff80004d69914)C:\Windows\MEMORY.DMP020514-51656-01
 
Error: (02/05/2014 04:24:28 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:12:16 AM on ?2/?5/?2014 was unexpected.
 
Error: (02/03/2014 02:39:43 PM) (Source: NetBT) (User: )
Description: The name "ERIC-LAPTOP    :0" could not be registered on the interface with IP address 35.13.45.90.
The computer with the IP address 35.8.2.25 did not allow the name to be claimed by
this computer.
 
Error: (02/03/2014 02:39:36 PM) (Source: NetBT) (User: )
Description: The name "ERIC-LAPTOP    :20" could not be registered on the interface with IP address 35.13.45.90.
The computer with the IP address 35.8.2.25 did not allow the name to be claimed by
this computer.
 
Error: (02/03/2014 02:37:37 PM) (Source: NetBT) (User: )
Description: The name "ERIC-LAPTOP    :20" could not be registered on the interface with IP address 35.13.45.90.
The computer with the IP address 169.254.185.92 did not allow the name to be claimed by
this computer.
 
Error: (02/03/2014 05:02:11 AM) (Source: Service Control Manager) (User: )
Description: The Adobe Flash Player Update Service service failed to start due to the following error: 
%%1053
 
 
Microsoft Office Sessions:
=========================
Error: (02/05/2014 02:41:40 PM) (Source: Application Hang)(User: )
Description: wwahost.exe6.3.9600.16431183c01cf22a99a5d64cf4294967295C:\Windows\system32\wwahost.exee1c100c6-8e9c-11e3-82a4-28d2442257f1microsoft.windowscommunicationsapps_17.5.9600.20315_x64__8wekyb3d8bbweMicrosoft.WindowsLive.Mail
 
Error: (02/05/2014 02:41:28 PM) (Source: ESENT)(User: )
Description: SettingSyncHost7488{A51BF72B-4ECC-47FB-BA7F-4F055555A572}: -543
 
Error: (02/05/2014 02:41:28 PM) (Source: ESENT)(User: )
Description: SettingSyncHost7488{A51BF72B-4ECC-47FB-BA7F-4F055555A572}: C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\meta.edb244245244C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb000F4.logC:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb.logC:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb000F4.log
 
Error: (02/05/2014 02:41:28 PM) (Source: ESENT)(User: )
Description: SettingSyncHost7488{D80ED976-5BEE-40F4-8485-8EFB7AE1EC56}: -543
 
Error: (02/05/2014 02:41:28 PM) (Source: ESENT)(User: )
Description: SettingSyncHost7488{D80ED976-5BEE-40F4-8485-8EFB7AE1EC56}: C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\meta.edb244245244C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb000F4.logC:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb.logC:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb000F4.log
 
Error: (02/05/2014 02:41:28 PM) (Source: ESENT)(User: )
Description: SettingSyncHost7488{4422BF2B-3007-4246-82E7-7C2D0E92195E}: -543
 
Error: (02/05/2014 02:41:28 PM) (Source: ESENT)(User: )
Description: SettingSyncHost7488{4422BF2B-3007-4246-82E7-7C2D0E92195E}: C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\meta.edb244245244C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb000F4.logC:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb.logC:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb000F4.log
 
Error: (02/05/2014 02:41:28 PM) (Source: ESENT)(User: )
Description: SettingSyncHost7488{C3B78347-BD68-4324-B528-C39472C8ACF4}: -543
 
Error: (02/05/2014 02:41:28 PM) (Source: ESENT)(User: )
Description: SettingSyncHost7488{C3B78347-BD68-4324-B528-C39472C8ACF4}: C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\meta.edb244245244C:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb000F4.logC:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb.logC:\Users\Eric\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb000F4.log
 
Error: (02/05/2014 02:41:27 PM) (Source: ESENT)(User: )
Description: SettingSyncHost7488{F0D5F90E-65A7-4BB7-8795-537274BF26FA}: -543
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-02-03 09:56:44.308
  Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume1\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-02-03 09:56:44.296
  Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume1\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-02-03 09:56:43.235
  Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume1\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-02-03 06:32:20.419
  Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume1\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-02-03 06:32:20.403
  Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume1\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-02-03 06:32:18.216
  Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume1\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-02-03 00:49:21.838
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-03 00:47:53.939
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-02 17:19:26.648
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-02 17:18:43.210
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
 Tools for .Net 3.5 (Version: 3.11.50727)
µTorrent (Version: 3.3.2.30303)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe Acrobat X Pro - English, Français, Deutsch (Version: 10.1.9)
Adobe AIR (Version: 3.9.0.1210)
Adobe Creative Cloud (Version: 2.3.0.322)
Adobe Creative Suite 6 Production Premium (Version: 6)
Adobe CS6 Design and Web Premium (Version: 6)
Adobe Flash Player 12 Plugin (Version: 12.0.0.44)
Adobe Help Manager (Version: 4.0.244)
Adobe Widget Browser (Version: 2.0 Build 348)
Adobe Widget Browser (Version: 2.0.348)
Adobe® Content Viewer (Version: 3.4.0)
Age of Empires II: HD Edition
Apple Application Support (Version: 2.3.4)
Apple Software Update (Version: 2.1.3.127)
Arma 2
Arma 2: Operation Arrowhead
Audacity 2.0.5 (Version: 2.0.5)
AzureTools.Notifications (Version: 2.1.10731.1602)
Battle.net
Battlefield 4™ (Version: 1.0.0.1)
Battlelog Web Plugins (Version: 2.3.2)
Behaviors SDK (XAML) for Visual Studio (Version: 12.0.41002.1)
BioShock Infinite
bl (Version: 1.0.0)
Blend for Visual Studio 2013 (Version: 12.0.41002.1)
Blend for Visual Studio 2013 ENU resources (Version: 12.0.41002.1)
Blend for Visual Studio SDK for .NET 4.5 (Version: 3.0.40218.0)
Blend for Visual Studio SDK for Silverlight 5 (Version: 3.0.40218.0)
Blood Bowl: Chaos Edition
Bloody Good Time
Build Tools - amd64 (Version: 12.0.21005)
Build Tools - x86 (Version: 12.0.21005)
Build Tools Language Resources - amd64 (Version: 12.0.21005)
Build Tools Language Resources - x86 (Version: 12.0.21005)
Call of Duty 2
Call of Duty 4: Modern Warfare
Canon MP210 series
Castle Crashers
Castle Story
Chivalry: Medieval Warfare
Chivalry: Medieval Warfare Dedicated Server
ChromecastApp (Version: 1.1.266.0)
Composer - Php Dependency Manager
Counter-Strike: Global Offensive
Counter-Strike: Source
Cube World version 0.0.1 (Version: 0.0.1)
Curl RTE 7.0.6
Damned
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Delver
Diablo III
Dotfuscator and Analytics Community Edition (Version: 5.5.4954.46574)
Electronic Super Joy
Energy Management (Version: 8.0.2.4)
Entity Framework Tools for Visual Studio 2013 (Version: 12.0.20912.0)
ESN Sonar (Version: 0.70.4)
Fable - The Lost Chapters
Fallout: New Vegas
FileZilla Client 3.7.3 (Version: 3.7.3)
Fitbit Connect (Version: 1.0.1.5127)
Game Dev Tycoon
Garry's Mod
Gas Guzzlers Extreme
GeForce Experience NvStream Client Components (Version: 1.6.28)
Genesys USB Mass Storage Device (Version: 4.3.0.3)
Git version 1.8.4-preview20130916 (Version: 1.8.4-preview20130916)
Google Chrome (Version: 32.0.1700.107)
Google Update Helper (Version: 1.3.22.3)
Guns of Icarus Online
Half-Life Dedicated Server Update Tool
Hearthstone
Hi-Rez Studios Authenticate and Update Service (Version: 3.0.0.0)
IIS 8.0 Express (Version: 8.0.1557)
IIS Express Application Compatibility Database for x64
IIS Express Application Compatibility Database for x86
InfiniteCrisis_410193F41CAE
Intel® PRO/Wireless Driver (Version: 16.05.1000.0574)
Intel® PROSet/Wireless Software for Bluetooth® Technology(patch version 3.0.1327.1) (Version: 3.1.1307.0362)
Intel® PROSet/Wireless Software (Version: 16.5.1)
Intel® PROSet/Wireless WiFi Software (Version: 16.05.1000.0264)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Java™ 7 Update 5 (64-bit) (Version: 7.0.50)
JavaScript Tooling (Version: 12.0.21005)
Killing Floor
King Arthur's Gold
Left 4 Dead 2
Lenovo EasyCamera (Version: 6.2.9200.10240)
Lenovo pointing device (Version: 11.4.26.1)
LocalESPC Dev12 (Version: 8.100.25984)
LocalESPCui for en-us Dev12 (Version: 8.100.25984)
Logitech Gaming Software (Version: 8.45.88)
Logitech Gaming Software 8.51 (Version: 8.51.5)
Magicka
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft .NET Framework 4.5 Multi-Targeting Pack (Version: 4.5.50710)
Microsoft .NET Framework 4.5 SDK (Version: 4.5.50710)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU) (Version: 4.5.50932)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (Version: 4.5.50932)
Microsoft .NET Framework 4.5.1 RC Multi-Targeting Pack for Windows Store Apps (ENU) (Version: 4.5.21005)
Microsoft .NET Framework 4.5.1 RC Multi-Targeting Pack for Windows Store Apps (Version: 4.5.21005)
Microsoft .NET Framework 4.5.1 SDK (Version: 4.5.51641)
Microsoft Advertising SDK for Windows 8.1 - ENU (Version: 8.1.30809.0)
Microsoft Advertising Service Extension for Visual Studio (Version: 12.0.30809.0)
Microsoft ASP.NET MVC 4 - Visual Studio 2013 - ENU (Version: 4.1.21001.0)
Microsoft ASP.NET MVC 4 Runtime (Version: 4.0.20716.0)
Microsoft ASP.NET Web Frameworks and Tools - Visual Studio 2013 - ENU (Version: 5.0.11001.0)
Microsoft ASP.NET Web Pages 2 - Visual Studio 2013 - ENU (Version: 4.1.21001.0)
Microsoft ASP.NET Web Pages 2 Runtime (Version: 2.0.20716.0)
Microsoft C++ Azure Mobile SDK for Visual Studio 2013 (Version: 1.0)
Microsoft C++ REST SDK for Visual Studio 2013 (Version: 1.0)
Microsoft Exchange Web Services Managed API 2.0 (Version: 15.0.516.14)
Microsoft Expression Blend SDK for .NET 4 (Version: 2.0.20525.0)
Microsoft Help Viewer 2.1 (Version: 2.1.21005)
Microsoft Identity Extensions (Version: 2.0.1459.0)
Microsoft LightSwitch for Visual Studio 2013 Core (Version: 12.0.21005)
Microsoft LightSwitch for Visual Studio 2013 CoreRes - ENU (Version: 12.0.21005)
Microsoft LightSwitch for Visual Studio 2013 v4.0 Tools (Version: 12.0.21005)
Microsoft LightSwitch for Visual Studio 2013 v4.0 ToolsRes - ENU (Version: 12.0.21005)
Microsoft LightSwitch v4.0 SDK (Version: 12.0.21005)
Microsoft NuGet - Visual Studio 2013 (Version: 2.7.40911.287)
Microsoft Office 2013 Developer Tools for Microsoft Visual Studio (x64) - ENU Language Pack (Version: 12.0.21005)
Microsoft Office 2013 Developer Tools for Microsoft Visual Studio (x64) (Version: 12.0.21005)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.4734.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.4734.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.4734.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4734.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Portable Library Multi-Targeting Pack (Version: 12.0.21005.01)
Microsoft Portable Library Multi-Targeting Pack Language Pack - enu (Version: 12.0.21005.01)
Microsoft Report Viewer Add-On for Visual Studio 2013 (Version: 11.1.3366.16)
Microsoft SharePoint 2013 Developer Tools for Visual Studio (Version: 12.0.21005)
Microsoft SharePoint 2013 Developer Tools for Visual Studio 2012 Nuget Package (Version: 12.0.21005)
Microsoft SharePoint 2013 Developer Tools for Visual Studio ENU Language Pack (Version: 12.0.21005)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Silverlight 5 SDK (Version: 5.0.61118.0)
Microsoft SQL Server 2012 Command Line Utilities  (Version: 11.1.3000.0)
Microsoft SQL Server 2012 Data-Tier App Framework  (Version: 11.1.2902.0)
Microsoft SQL Server 2012 Data-Tier App Framework  (x64) (Version: 11.1.2902.0)
Microsoft SQL Server 2012 Express LocalDB  (Version: 11.1.3000.0)
Microsoft SQL Server 2012 Management Objects  (Version: 11.1.3000.0)
Microsoft SQL Server 2012 Management Objects  (x64) (Version: 11.1.3000.0)
Microsoft SQL Server 2012 Native Client  (Version: 11.1.3000.0)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (Version: 11.1.3000.0)
Microsoft SQL Server 2012 T-SQL Language Service  (Version: 11.1.3000.0)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU (Version: 4.0.8876.1)
Microsoft SQL Server Data Tools - enu (12.0.30919.1) (Version: 12.0.30919.1)
Microsoft SQL Server Data Tools Build Utilities - enu (12.0.30919.1) (Version: 12.0.30919.1)
Microsoft SQL Server System CLR Types (Version: 10.50.1600.1)
Microsoft SQL Server System CLR Types (x64) (Version: 10.50.1600.1)
Microsoft System CLR Types for SQL Server 2012 (Version: 11.1.3366.16)
Microsoft System CLR Types for SQL Server 2012 (x64) (Version: 11.1.3366.16)
Microsoft Team Foundation Server 2013 Object Model (x64) (Version: 12.0.21005)
Microsoft Team Foundation Server 2013 Object Model Language Pack (x64) - ENU (Version: 12.0.21005)
Microsoft Visual C++  ARM Libraries (Version: 12.0.21005)
Microsoft Visual C++  x64 Libraries (Version: 12.0.21005)
Microsoft Visual C++  x64 Native Compilers - ENU Resources (Version: 12.0.21005)
Microsoft Visual C++  x64 Native Compilers (Version: 12.0.21005)
Microsoft Visual C++  x64-arm Cross Compilers - ENU Resources (Version: 12.0.21005)
Microsoft Visual C++  x64-arm Cross Compilers (Version: 12.0.21005)
Microsoft Visual C++  x64-x86 Cross Compilers - ENU Resources (Version: 12.0.21005)
Microsoft Visual C++  x64-x86 Cross Compilers (Version: 12.0.21005)
Microsoft Visual C++  x86 Libraries (Version: 12.0.21005)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (Version: 11.0.60610.1)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (Version: 11.0.60610.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2013  x64 Designtime - 12.0.21005 (Version: 12.0.21005)
Microsoft Visual C++ 2013 32bit Compilers - ENU Resources (Version: 12.0.21005)
Microsoft Visual C++ 2013 Compilers - ENU Resources (Version: 12.0.21005)
Microsoft Visual C++ 2013 Compilers (Version: 12.0.21005)
Microsoft Visual C++ 2013 Core Libraries (Version: 12.0.21005)
Microsoft Visual C++ 2013 Extended Libraries (Version: 12.0.21005)
Microsoft Visual C++ 2013 Microsoft Foundation Class Libraries (Version: 12.0.21005)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005)
Microsoft Visual C++ 2013 x64 Debug Runtime - 12.0.21005 (Version: 12.0.21005)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (Version: 12.0.21005)
Microsoft Visual C++ 2013 x86 Debug Runtime - 12.0.21005 (Version: 12.0.21005)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (Version: 12.0.21005)
Microsoft Visual C++ 2013 x86-x64 Compilers (Version: 12.0.21005)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.40820)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.40825)
Microsoft Visual Studio 2013 Devenv (Version: 12.0.21005)
Microsoft Visual Studio 2013 Devenv Resources (Version: 12.0.21005)
Microsoft Visual Studio 2013 IntelliTrace Core amd64 (Version: 12.0.21005)
Microsoft Visual Studio 2013 IntelliTrace Core x86 (Version: 12.0.21005)
Microsoft Visual Studio 2013 Performance Collection Tools - ENU (Version: 12.0.21005)
Microsoft Visual Studio 2013 Performance Collection Tools (Version: 12.0.21005)
Microsoft Visual Studio 2013 Preparation (Version: 12.0.21005)
Microsoft Visual Studio 2013 Profiling Tools (Version: 12.0.21005)
Microsoft Visual Studio 2013 Shell (Minimum) (Version: 12.0.21005)
Microsoft Visual Studio 2013 Shell (Minimum) Interop Assemblies (Version: 12.0.21005)
Microsoft Visual Studio 2013 Shell (Minimum) Resources (Version: 12.0.21005)
Microsoft Visual Studio 2013 Team Explorer Language Pack - ENU (Version: 12.0.21005)
Microsoft Visual Studio 2013 VsGraphics Helper Dependencies (Version: 12.0.21005)
Microsoft Visual Studio Premium 2013 - ENU (Version: 12.0.21005)
Microsoft Visual Studio Premium 2013 (Version: 12.0.21005)
Microsoft Visual Studio Premium 2013 (Version: 12.0.21005.13)
Microsoft Visual Studio Professional 2013 - ENU (Version: 12.0.21005)
Microsoft Visual Studio Professional 2013 (Version: 12.0.21005)
Microsoft Visual Studio Team Foundation Server 2013 Storyboarding (x64) (Version: 12.0.21005)
Microsoft Visual Studio Team Foundation Server 2013 Storyboarding Language Pack (x64) - ENU (Version: 12.0.21005)
Microsoft Visual Studio Ultimate 2013 XAML UI Designer Core (Version: 12.0.21005)
Microsoft Visual Studio Ultimate 2013 XAML UI Designer enu Resources (Version: 12.0.21005)
Microsoft Web Deploy 3.5 (Version: 3.1237.1762)
Microsoft Web Developer Tools 2013 - Visual Studio 2013 (Version: 2.0.40926.0)
Microsoft XNA Framework Redistributable 3.1 (Version: 3.1.10527.0)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Monaco
Node.js (Version: 0.10.24)
Not The Robots
Notepad++ (Version: 6.5.3)
NVIDIA 3D Vision Driver 332.21 (Version: 332.21)
NVIDIA Control Panel 332.21 (Version: 332.21)
NVIDIA GeForce Experience 1.8.1 (Version: 1.8.1)
NVIDIA Graphics Driver 332.21 (Version: 332.21)
NVIDIA HD Audio Driver 1.3.30.1 (Version: 1.3.30.1)
NVIDIA Install Application (Version: 2.1002.142.992)
NVIDIA LED Visualizer 1.0 (Version: 1.0)
NVIDIA Network Service (Version: 1.0)
NVIDIA PhysX (Version: 9.13.0725)
NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
NVIDIA ShadowPlay 10.11.15 (Version: 10.11.15)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.3221)
NVIDIA Update 10.11.15 (Version: 10.11.15)
NVIDIA Update Core (Version: 10.11.15)
NVIDIA Virtual Audio 1.2.19 (Version: 1.2.19)
Open XML SDK 2.5 for Microsoft Office (Version: 2.5.5631)
OpenAL
OpenSSL 1.0.1f Light (64-bit)
Oracle VM VirtualBox 4.3.6 (Version: 4.3.6)
Origin (Version: 9.3.11.2762)
Out of the Park Baseball 14
Paragon ExtFS for Windows
PAYDAY 2
PDF Settings CS6 (Version: 11.0)
ph (Version: 1.0.0)
Plex Media Server (Version: 0.9.818)
Pool Nation
POSTAL 2 Complete
PreEmptive Analytics Visual Studio Components (Version: 1.2.3197.1)
Prepros 4.0.1 (Version: 4.0.1)
Prerequisites for SSDT  (Version: 11.1.3000.0)
Primal Carnage
PunkBuster Services (Version: 0.993)
Python 2.7.5 (Version: 2.7.5150)
Python Tools Redirection Template (Version: 1.1)
Qualcomm Atheros Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 2.1.0.12)
QuickTime (Version: 7.74.80.86)
RailsInstaller 2.2.2 (Version: 2.2.2)
RDPDesk
Realtek High Definition Audio Driver (Version: 6.0.1.7030)
SDFormatter (Version: 4.0.0)
Secure Download Manager (Version: 3.1.60)
Serviio
SharePoint Client Components (Version: 15.0.4481.1505)
SHIELD Streaming (Version: 1.6.85)
Skype™ 6.11 (Version: 6.11.102)
Smite (Version: 0.1.1949.0)
Spelunky
Starbound
StarCraft II
Steam
Sublime Text 2.0.2
Super Hexagon
Surgeon Simulator 2013
Team Explorer for Microsoft Visual Studio 2013 (Version: 12.0.21005)
Team Fortress 2
TeamViewer 8 (Version: 8.0.22298)
The Binding of Isaac
The Elder Scrolls V: Skyrim
The Ship
TikiOne Steam Cleaner
tools-freebsd (Version: 9.6.0.1295980)
tools-linux (Version: 9.6.0.1295980)
tools-netware (Version: 9.6.0.1295980)
tools-solaris (Version: 9.6.0.1295980)
tools-windows (Version: 9.6.0.1295980)
tools-winPre2k (Version: 9.6.0.1295980)
Tower Wars
Unity Web Player (Version: 2.6.1f3_31223)
Unreal Tournament 3: Black Edition
Update for  (KB2504637) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Visual F# 3.1 SDK (Version: 12.0.21005)
Visual F# 3.1 VS (Version: 12.0.21005)
Visual Studio 2013 Prerequisites - ENU Language Pack (Version: 12.0.21005)
Visual Studio 2013 Prerequisites (Version: 12.0.21005)
Visual Studio Extensions for Windows Library for JavaScript (Version: 1.0.9600.16408)
VMware Workstation (Version: 10.0.0)
WampServer 2.4
WCF Data Services 5.6.0 Runtime (Version: 5.6.61587.0)
WCF Data Services Tools for Microsoft Visual Studio 2013 (Version: 5.6.61587.0)
WCF RIA Services V1.0 SP2 (Version: 4.1.62812.0)
Windows 7 USB/DVD Download Tool (Version: 1.0.30)
Windows App Certification Kit Native Components (Version: 8.100.25984)
Windows App Certification Kit x64 (Version: 8.100.25984)
Windows Azure Mobile Services SDK (Version: 1.0.10815.0)
Windows Azure Mobile Services Tools for Visual Studio 2013 Preview - v1.0 (Version: 1.0.60906.1602)
Windows Azure Shared Components for Microsoft Visual Studio 2013 - v1.0 (Version: 1.0.10829.1601)
Windows Azure Tools for LightSwitch for Visual Studio 2013 - v2.1 (Version: 2.1.10909.1601)
Windows Driver Package - Lenovo (ACPIVPC) System  (06/15/2012 8.1.0.1) (Version: 06/15/2012 8.1.0.1)
Windows Driver Package - Lenovo (WUDFRd) LenovoVhid  (06/19/2012 10.13.29.733) (Version: 06/19/2012 10.13.29.733)
Windows Runtime Intellisense Content - en-us (Version: 8.100.25984)
Windows Software Development Kit (Version: 8.100.25984)
Windows Software Development Kit DirectX x64 Remote (Version: 8.100.25984)
Windows Software Development Kit DirectX x86 Remote (Version: 8.100.25984)
Windows Software Development Kit for Windows Store Apps (Version: 8.100.25984)
Windows Software Development Kit for Windows Store Apps DirectX x64 Remote (Version: 8.100.25984)
Windows Software Development Kit for Windows Store Apps DirectX x86 Remote (Version: 8.100.25984)
Windows XP Targeting with C++ (Version: 11.0.51106)
WinLess (Version: 1.8.3)
Workflow Manager Client 1.0 (Version: 2.0.30813.2)
Workflow Manager Tools 1.0 for Visual Studio (Version: 2.0.30725.1)
Worms Crazy Golf
XAMPP (Version: 1.8.3-2)
Xming 6.9.0.31 (Version: 6.9.0.31)
YNAB 4 version 4.3.352 (Version: 4.3.352)
 
========================= Devices: ================================
 
Name: PCI Simple Communications Controller
Description: PCI Simple Communications Controller
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 17%
Total physical RAM: 16182.36 MB
Available physical RAM: 13342.39 MB
Total Pagefile: 32566.36 MB
Available Pagefile: 29337.14 MB
Total Virtual: 4095.88 MB
Available Virtual: 3965.62 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:931.51 GB) (Free:370.5 GB) NTFS
2 Drive d: () (Removable) (Total:0.06 GB) (Free:0.03 GB) FAT
 
========================= Users: ========================================
 
User accounts for \\ERIC-LAPTOP
 
Administrator            Eric                     Guest                    
 
 
**** End of log ****
 

 

 
Thanks for the help!


BC AdBot (Login to Remove)

 


#2 Anshad Edavana

Anshad Edavana

  • Members
  • 2,805 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:05:58 PM

Posted 06 February 2014 - 12:45 AM

:welcome: to the Bleeping Computer forum.

 

It seems that two third party drivers are playing behind the crashes.

ffffd000`23b7dcd8  fffff800`03c16113Unable to load image \SystemRoot\System32\drivers\GeneStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for GeneStor.sys
*** ERROR: Module load completed but symbols could not be loaded for GeneStor.sys
 GeneStor+0x4113 

You need to update the Genesys USB Mass Storage Device  driver to the latest.

ffffd000`23b7e9b8  fffff800`03d83c25Unable to load image \??\C:\Windows\system32\drivers\dokan.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dokan.sys
*** ERROR: Module load completed but symbols could not be loaded for dokan.sys
 dokan+0x8c25 

This driver dokan.sys is the main suspect in your BSOD. I have no idea which program is using it. An Internet search shows lots of softwares are distributed with this driver bundled. Uninstalling this driver permanently is necessary. I will keep you updated if i can find the source of this driver.



#3 eblohm93

eblohm93
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:07:28 AM

Posted 06 February 2014 - 09:48 AM

:welcome: to the Bleeping Computer forum.

 

It seems that two third party drivers are playing behind the crashes.

ffffd000`23b7dcd8  fffff800`03c16113Unable to load image \SystemRoot\System32\drivers\GeneStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for GeneStor.sys
*** ERROR: Module load completed but symbols could not be loaded for GeneStor.sys
 GeneStor+0x4113 

You need to update the Genesys USB Mass Storage Device  driver to the latest.

 

Okay, I just did that!

 

ffffd000`23b7e9b8 fffff800`03d83c25Unable to load image \??\C:\Windows\system32\drivers\dokan.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dokan.sys
*** ERROR: Module load completed but symbols could not be loaded for dokan.sys
dokan+0x8c25 

This driver dokan.sys is the main suspect in your BSOD. I have no idea which program is using it. An Internet search shows lots of softwares are distributed with this driver bundled. Uninstalling this driver permanently is necessary. I will keep you updated if i can find the source of this driver.

 

How do I remove it safely if I'm not sure what program is using it?

 

Thanks for your help!



#4 Anshad Edavana

Anshad Edavana

  • Members
  • 2,805 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:05:58 PM

Posted 06 February 2014 - 10:01 AM

Hi

 

Since we don't know the master of this rogue driver, i would suggest disabling it as a test. To do that, please follow the below steps.

 

1. Download Serviwin from http://www.nirsoft.net/utils/serviwin.zip

 

2. Extract and run the tool. You will see an interface similar to the one below which lists all the drivers.

 

    serviwin.gif

 

3. Select Dokan from the list and right click on it. Now choose Change Startup type --> Disabled and reboot the system.

 

An example :

 

    rapport2.jpg 

 

 

If the BSOD continues, please upload the latest crash dumps.



#5 eblohm93

eblohm93
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:07:28 AM

Posted 06 February 2014 - 01:54 PM

Just as you suspected, that fixed it! I only started getting the bluescreen recently so I tested my new mouse and headset to make sure they still worked (I got them around the time this started happening) and they still work! So I'm not sure what could have installed that driver, but I suppose I'll find out when something else stops working.

 

Thank you so much for the help!






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users